Unhappy being charged for ice tea refill
My daughter and I had the Friday haddock fish dinner. The fish had a strong ammonia odor. We were with other family members celebrating a birthday and did not want to ruin the evening . I will not go back to eat there. In addition, the place was not very busy and it took about 45 minutes for our food to arrive (party of 7).
The calamari was soggy, the Asian salad was not good, the whole place needs updating.
The staff was very welcoming especially considering that my OpenTable reservation somehow never reached them. They seated me and my guests anyway even with a large Mother's Day crowd. Our waitress was very attentive in spite of the fact that there were so many people there for Mother's Day brunch. The food choices were numerous & delicious. Great place to eat
Great service and food on a busy day (Mother's Day)
The food and service was good. We went for Mother's Day and the some food items were not replenished very often if at all. The presentation of the pudding cups was haphazard causing some inappropriate comments.
Food was excellent. The raw oysters were fresh and delicious, best around.
Everything was wonderful except how long it took for food to come out. It was delicious and thankfully enjoyed the company.
The Protocol is one of those quiet gem of Buffalo. First, the seafood is absolutely first rate. The Oysters are the best! The Horseradish Crusted Salmon is by far the most amazing dish.
Wine Inventory is excellent and the staff are well trained.
Makes for an incredible dining experience.
I was disappointed as we were treated with attitude that we were late. Our reservations were at 10:15 and it was mentioned it was at 10 am. Buffet style was fine. Food was good. Service was great.