Proof Kitchen and Lounge
We had a great first time experience and would definitely return.
The mac and cheese dish could be a little more creamy and the trifecta bolognese came warm, not hot, but was still delicious!
Great service from everyone!
Proof Lounge did not disappoint. From the atmosphere, service and the food. Jason was our server, he was friendly, attentive and gave us the privacy we wanted. The food was fabulous and did not cost a small fortune. We can’t wait to go back!
I really enjoy this place, and appreciate that they are "community minded" in giving back to the community. The ambience is fabulous and love coming on Thursday nights for the DJ.
We all were happy with our food and decently priced for lunch. Everything was tasty and the noise level was just perfect for conversation.
The menu was bold and highlighted several local flavours in an innovative way. The option to make almost anything on the menu vegetarian or vegan was very much appreciated and demonstrated a commitment to Proof Kitchen's customers. However, the service was quite slow and the restaurant was incredibly loud which made it very difficult to hear a conversation happening at my table.
It's a fine place to go late at night, not during a dinner rush, with 2 people. It seems our only good experiences have been with less people and after busy times. This goes for food quality as well as service.
When rating a restaurant service is very important and Proof Restaurant at the Delta Hotel is sorely lacking in good service. To be fair the food is good and prices reasonable but when you have a 1 1/2 hour wait for your food after placing the order and then a 1/2 hour wait for dessert it's just not worth it. This is the third time I've been disappointed by the lack of good service at this restaurant and it will be the last time that I take a group or my family there. I don't know if it's their kitchen that is inefficient or the wait staff but it really spoils the whole eating out experience.
We went Proof Kitchen Lounge for Mother's day brunch service. We found the restaurant VERY!! noisy, Difficult to have a conversation across the table with our party of five. Extreme slow service, we waited for one and half hours for a ceaser salad and our food to arrive to the table after ordering. Eventually our orders arrived to the table the food was good. I do realize it was Mother's day brunch service, would have been nice if there where more kitchen staff to produce order in a timely fashion.
This place is over hyped.. the food was not worth the value
Service was very, very slow. Almost two hours for Mother's Day brunch. Food was good. A little on the dear side. Not quiet but not ridiculously noisy.
Celebrated a lovely Mother’s Day brunch here. Janine was a friendly, engaging server who made us feel relaxed and valued as customers. Food was tasty and hot. We get to K-W often and enjoy the Delta hotel and amenities, including Proof restaurant. Will definitely be back!
Very accommodating and helpful staff.
We came here for Mother's Day brunch and had a very weird experience. It started off really well in that we got our service and main course relatively quickly and then we never heard from our server again, literally.
I get that it was Mother's Day and it was very very busy, however, you can't just ignore a table completely after serving them. We were all hoping for more coffee and a dessert, however, after 25 minutes of our server never looking our way or coming down our aisle again, we finally gave up and asked another server to please ask our server for our bill.
They did but, still our server ignored us, sent the other guy to give us our bill and again, we waited another 10 minutes before they came back with the machine to allow us to pay and get out. And we never got an apology from the first server or even an acknowledgement that they were passing us onto another server, very strange, never had that happen before.
I can only guess the first server wasn't supposed to serve us in the first place and they were understaffed in which case someone, like a manager, should have covered instead of everyone just ignoring us completely. Either way, I'm not sure we'll come back again any time soon given the number of choices available to us in town, sorry.
Mother's day. but we were there early, so it wasn't busy at all. Food was above average. I really enjoyed my food. Our wait person was friendly enough, but not very attentive. 1.5 hours there and she only checked on us 2 times aside from ordering.
The music was too loud and my date could not heat me. We ordered rye and ginger ale and we were.shocked when we saw the build. The drink was $19.00 because we were served Gibson 18 years. Was this dont in purpose to increase the sale?
We had a family dinner on a Saturday night. The front lounge area was very busy and noisy upon arrival but the staff navigated us through the crowd to our table. Much quieter at the back end of the restaurant. Our sever was very friendly and the manger assisted to ensure prompt service. We had the charcuterie board which was okay- 3 types of meat and 3 small selections of cheese with pickles, mustard and onions along with crostinis. Meals included the cappelletti, pork chop, burgers and steaks. Meals were well presented and good, but no one checked to see if they were acceptable. Overall nice spot and good food but missing that “cosy” feel it you are looking for a more intimate evening for a couple. We were a larger group so great for us !
Loved the atmosphere, service was excellent and very personalized, food was dynamite! I am already planning to come back next week! Thanks, Proof!
Proof worked well as place for people from out of town to meet. It was easy to find and had parking right there. There was plenty of variety on the menu, and the staff allowed us plenty of time for the group to discuss and talk about the reason for gathering in the first place.
Service wasn’t great considering it was pretty empty.
I'm so happy with the vegan options they've introduced - I'm allergic to dairy, and this makes it so much easier for me to find dishes that are safe for me without having to ask for all the options or asking to substitute/omit multiple ingredients. Service was quick and friendly, and the quality of the food is fantastic. Great for a date night or girls' night out!
Excellent friendly, knowledgable server, Not bothered by my questions about description of some foods, great sneak up dessert delivery for birthday man!
3 Very tasty entrees, nicely seasoned but not too much, because of server"s attention to my questions- no unwanted surprises, food arrived in timely fashion, never had to ask for more water or another drink, felt cared about and attended to but not bothered. No trying to sell apps or dessert.
Wonderful way for our family to celebrate together!!!
I would like to say that this place was a huge disappointment, half of the items we ordered were unavailable, it got to the point that we didn’t even looked at the dessert menu in order to avoid another embarrassing apology from the server. The service was good and I feel bad for the server for bringing bad news about the food or the drinks not being available.
Proof Kitchen is our "go to" restaurant when friends visit from out of town! It's a guarantee for great food and a great atmosphere!
Good food and exceptional service. Price a bit high for what you get. Washrooms very far away.
Busy night.(friday). Service was a little slow to start. Fairly loud as number of customers increased. Great meal!
Wonderful service, delicious food, great looking place and a complimentary dessert for our special guest was so thoughtful
Service was very slow and unorganized. Our drinks didn’t come out until after mains. Even then, only after we had to remind multiple servers. Sandwich was fattier than usual.
We loved our Easter brunch at Proof.
Needed a place to go to with my friends for the last time before we all moved home and proof was perfect!! We walked in and automatically the ambiance was perfect. I’d say it’s a mid century modern feel with really good and modern music. The food was insanely good and there was a choice for everyone !! Would definitely go there again I saw no problems
This was not our first visit to Proof, but it was as good as all the others. The food and the service is consistently good. We had an excellent server who recommended some excellent items. It was my wife's birthday and they also surprised us with a nice dessert treat! All in all a very pleasant experience.
Excellent as always! Delicious food and great service. Excellent signature burger! Interesting menu items for all tastes. One of my favourite restaurants in KW.
Excellent service provided by Amber and staff. Food was exceptional with both appetizers and meals. A great find and will definitely be back!
Excellent food and attentive service in a relaxed ambience. All very surprising in a hotel restaurant. Situated on the edge of Uptown in Waterloo. Free parking for restaurant patrons.
Fantastic food and atmosphere. Service was also great
The salmon was delicious and done perfectly to our individual specs! The night before, we also ate at Proof and had the polenta dish that was also delicious . Good experience both times .
Your buffet breakfast however was truly disappointing and the second morning we went to Tim Horton’s!!!!
Overall the date was enjoyable. It’s very loud and at times it was difficult to have a conversation. Our server was very tall, and the tables are low so it was difficult to hear him at times too. The washrooms were a trek from our table!
Otherwise the atmosphere is great, menu selection was awesome and our food was delicious. A great experience overall:)
Food order was very slow. The manager did recognize this and did apologize to our table.
I took my boyfriend here for our anniversary, just something small. The mood is so nice and the host was the best. We were served by Jason and he did his best at making sure we were taken excellent care of. He helped us choose drinks and gave us a great review of the different dishes. Would highly recommend this food. The food was good, overall experience was fabulous.
They didn’t recognize my message that it was a bday celebration.
Convenient location, great service and great food. This was our second time there, and we will be back soon.
Service was timely, food and wine very good. Didn't feel rushed.