I could have taken my wife anywhere and so I decided on Prism. I must tell you that your staff was excellent. The woman at the door was fantastic. She knew it was a birthday occasion and she played right along. I was so very impressed. The waiter was the same, I can't tell you enough how pleased I was and how surprised my wife was. I thank you and your staff for such excellent service.
We have never had a favorite restaurant, until now :)
Thank you so very much.
My wife and I both enjoyed our meals. She had the scallops and I had the bone in ribeye. I would definitely go back.
Overall the experience was terrible. We had a reservation and half the place was empty, but it still took the hostess 20 minutes to seat us. The manager basically yelled at the hostess in front us, because we had been standing around so long. Our waitress name was Gabby. She was also terrible. She would never check up on us or even be in the dinning room for us to flag her down. We even overheard the other wait staff asking "Where is Gabby". We were seating and it took 30 minutes before she took our order for appetizers. Appetizers took another 30 minutes to get out. So 60 minutes total since we sat down before our appetizers arrived. The oysters were super small. Only one of 6 oysters was an appropriate size. The other 4 were about a forth of the size they should have been.
However, the entrees were very good. We had 4 steaks and the braised pork. All were very good.
Overall the entrees were delicious however, the customer service was terrible. I would not recommend.
The lobster bisque and the king crab were most excellent!! Great service, and very enjoyable experience.
Food is great. Well worth checking out!!!
Awesome food cooked to perfection but very expensive. Great for occasions or if you hit the slots big.
So we have dined here on multiple occasions so we knew going in to receive an amazing dinner and exceptional service. The food as always was great. We had the porterhouse steak for two which is plenty of food for the two of us with leftovers. Once we arrived the hostess had trouble finding our reservations. I have a very unique first and last name so I’m not sure why she had trouble. It made us feel as if we weren’t wanted to begin with. Once seated we were greeted immediately by a fantastic young lady for our waters and hot towels. She was the fastest moving person in the entire establishment the entire night. Once she took care of our waters and hot towels she let us know that our sever Sami would be over in just a moment. It was at least 10 minutes before he showed up to the table. He was very short the entire dining experience. No interest in how we were enjoying our drinks or salads. The food runner brought our salads and we were done before Sami even checked in again. The steak came which was wonderful as always. Sami came back after we had finished eating to “check in” and I asked for a box since we were finished. He then cleared our plates and brought me a box back to the table and walked away. At this point I had no silverware anymore so I couldn’t even box our steak to take home. After waiting another 5 or so minutes Sami made his way back around with the check and I had to ask for some type of silverware to box our leftovers to take home. All in all I’m sure we will be back but the service for the price of food at this location we pay should be nothing but stellar. I wish the young lady from the beginning of the night was our server because she was 100% on top of her game the entire night.
Casino restaurant. This was a Saturday evening at 8 pm and the restaurant and bar area was very crowded therefore the the high noise level made conversation very difficult and the live music was useless. Service was slow in respect to table amenities re: water, breads, hot towels. We had to have another server inquire and then our assigned server still needed to inquire. I have been here a number of times and have not experienced the initial service being so poor in the past. The meal itself was very good, steak, prism burger and chopped salads. I would return to Prism and recommend the restaurant based on the food and hope that the service received was not the norm.
Great place, loved being there but had issues with my order and service could have been a little better. I would however go back for a second time.
Our waiter Shawn is the best. The steak is outstanding the food is great. Had a great experience
Our server was very attentive and the food was amazing . We enjoyed the live piano music too. I liked that the wine selection included affordable wines, not just the expensive ones, we shared a bottle of moscato for 28 dollars. It was good and reasonably priced. I will definitely go back for a night out.
The wife had salmon and enjoyed it I had lamb chops they were great but come with an appetite there were four nice ones
This was my third visit and it did not disappoint. The service was great from our server, Lisa. She was very accommodating. The items we selected were absolutely Delish and the beverages, yum.
We had a wonderful experience dining at Prism. The service and food was great. The meal was nicely paced so we felt relaxed, not rushed or waiting to long for anything. We look forward to going back hopefully soon.
The food and service were awesome! I would absolutely recommend prism and suggest you go early to take advantage of their great happy hour menu.
Our waitress Lisa was absolutely amazing! This woman is a prime example of world class customer service. We will be back just to see her!
Our friends and us dine here often. We love the food. Please bring back more pasta options though. Lobster Bisque is absolutely delicious.
The food was very good, however the service was disappointing. Our waiter disappeared for long periods of time. Had to eventually ask the water server for drinks, since ours had been empty for a lengthy time and our waiter was nowhere to be found. Was dissapointing service for the type if restaurant this was supposed to be.
Great menu selections. Had superb Filets. They even upgraded our wine selection at no charge.
As always, the food was outstanding! Highly recommend the filet and the halibut. You can’t go wrong with any of the salads, they are all fantastic. I would give a 5 star review however, the service was rather slow, took 15-20 minutes to get our drinks.
Excellent service and great meal. Music a bit to loud.
I ordered the rib eye steak signature plate and my food came in cold and the steak was burned never again!
Was fantastic night! Excellent food and service as always!
The waiter was very good but had to many tables so service was slow.
Decided on dinner at Prism as a last minute dinner decision with my wife. Very satisfied with everything from food to service. Shaun was a very friendly, personal, and attentive waiter. We had the filet mignon and lamb chops for dinner. Both were exceptional, and may have enjoyed the wine even more. Great selection for those that know what they like in wine. Entertainment for the evening was amazing as well. Will definitely be back to ejoy this gem in Detroit.
My husband and I love this romantic restaurant. We attended previously for our tenth anniversary. We loved the experience so much we wanted to come again.
I don’t normally write a review but we really had an amazing dinner. It was special from the hot towels to wash our hands before and after dinner to the wine selection to the lobster wrap appetizer to our entrees of scallops and salmon. The food was just plain exceptional. It was expensive but it was worth it.
Our server Lisa was amazing!! She had great wine suggestions and food suggestions since it was our first time there. One of the best filets I’ve ever had. I can’t wait to go back!! Thanks for making my parents anniversary special!
Wonderful service. Excellent food.
The Valentine's day menu was great! I just wish my steak wasn't undercooked, and received my rose..
Nice environment, fancy restaurant in the heart of a Casino (inside a casino-hotel). Interesting menu with a variety of seafood choices. The service was ok, however could have been better: took them time to bring the lobster bisque that was not hot enough. The oysters were great but they forgot to bring me the eating tools that must come with this and I had to wait few minutes although the food was on my table...
Food was very good especially the steak that we ordered. One of the server was not attentive but his partner did a good job. Apparently 2 servers were assigned to us but we don’t know coz the other one was kind of ignoring us while he’s out
Walking around when he hasn’t taken our order . We end up calling another server to help us.
I was not impressed with this restaurant. I went for my birthday. Our waitress was awesome but the hostess was terrible. I wouldn’t recommend this restaurant and probably will never go again.
Dinner was amazing, Prism exceeded any expectations I had going in. Excellent service, the entire staff was friendly. Crab cakes were so tasty, we ordered them twice.
Ordered the aged strip steak for $48.00. It was so full of grizzle that I could only eat half of it. For the price it shouldn't even have been an issue. I mentioned it to the server and the only thing she said and did was mention it to the cook. Nothing off the bill or offered another steak.
I have eaten at a number of steak houses and they and all hands down better then this place.
I️ love the food and the ambiance. My steak bites tasted funny this time though. ...................................
Service could be faster. Always waited at least 15 minutes or more for the waiter.
We had the filet and Colorado Lamb Chops. Both were delicious and would recommend both. But, the Lamb Chops were my favorite. The side items were large portions and were enough for sharing.
The restaurant has excellent food and excellent service to match!
PRISM was overall a pleasant experience! The food was delicious. My date got the scallops and I had the fish. Generous portions for all categories from apps to main to sides. It was definitely a pleasant surprise to be full and still have some leftovers for the next day! I hope they keep this up. It's difficult to find a nice upscale place these days that offers decent size portions! Decent wine list. There's enough on there for every palate. Live music was just the right volume. Enough for background music but not overpowering to drown out conversations. Service was okay.