This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Prince of Wales

4.4
271 Reviews
£25 and under
Gastro Pub
Situated only a short walk from Hampton Court palace,river and main line train station the Prince of Wales welcomes tourists,families, and local residents and invites them to enjoy our range of premium lagers, wines and award winning 6 cask ales. An extensive menu is available all day every day and we are famous for our chilled out atmosphere at the weekend! Our rear patio terrace is probably the secret of Molesey and is a sun trap in the summer months with outside bar and BBQ. Parking is available at the back of the pub.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 271 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.4
service
4.2
ambience
4.1
value
Noise · Moderate
92% of people would recommend it to a friend
Sort by
Filters
LI
LouiseI
1 review
Dined 3 days ago
Overall1food1service5ambience4

I have eaten here many times and I have never had a problem and the food has been great. Sadly on Sunday this was not the case, the gravy was extremely rich and congealed on my plate, the chicken was very dry and the mushroom on my partners plate was so overly salted that I went home feeling sick.

ML
MLS77
London
30 reviews
Dined 4 days ago
Overall5food5service5ambience5

Always amazing food at the Prince of Wales. Really want to support them through covid as the pub and the staff are excellent.

d
daniel
London
1 review
Dined on October 18, 2020
Overall4food5service4ambience3

A great place for a pint or two, friendly staff who are trying their best in difficult time. and the food is great and good value. A couple more outdoor heaters would be a good idea with winter coming.

OT
OpenTable Diner
London
1 review
Dined on October 18, 2020
Overall5food5service5ambience5

Fantastic food, okatbfesst

Prince of Wales
Responded on October 20, 2020

Hi, Many thanks for your review and we are happy that you enjoyed your oktoberfest food. We hope you will visit us again very soon. Regards, Oliver

Report
A
Aorr
London
3 reviews
Dined on October 16, 2020
Overall5food5service5ambience5

Excellent slick service very well organised for social distancing. Staff were excellent. Good beer choice and food menu.

Prince of Wales
Responded on October 20, 2020

Hi Aorr, Many thanks taking the time to write your review and we are delighted that you felt safe and enjoyed your visit. We hope you will visit us again very soon. Regards, Oliver

Report
PW
PeterW
Surrey
1 review
Dined on October 11, 2020
Overall3food4service3ambience3

Food was good but service rather patchy. Obviously with COVID everything is table service. Gastro pub atmosphere fine but not amazing, considering the cost. Just bare wood tables, no frills.

Prince of Wales
Responded on October 17, 2020

Hi Peter, Thank you for your feedback and I am sorry the service was 'patchy'. I would appreciate it if you could elaborate on your experience to enable us to improve. We normally get very positive feedback from the atmosphere we have created so I am sorry to hear you didn't feel our pub environment was cosy, this maybe due to COVID as we cannot dress the tables during the pandemic to minimise the potential for contamination surfaces. We hope to see you again. Kindest regards, Oliver

Report
FG
FayG
Surrey
1 review
Dined on October 11, 2020
Overall4food4service4ambience4

Never had a bad experience here, the staff are always attentive and friendly and food is always great!

Prince of Wales
Responded on October 17, 2020

Hi Fay, Many thanks for your review and we are happy that you enjoyed your visit once again. We look forward to seeing you again very soon. Regards, Oliver

Report
IC
IsabelC
Surrey
1 review
Dined on October 11, 2020
Overall5food5service5ambience4

Very good experience. Good Covid measures. Staff polite and pleasant

Prince of Wales
Responded on October 17, 2020

Hi Isabel, Many thanks for your kind review and we are happy to hear that you felt safe and enjoyed your visit. We hope you will visit us again very soon. Regards, Oliver

Report
G
Gavlaar
London
2 reviews
Dined on October 11, 2020
Overall5food5service5ambience4

Very enjoyable Sunday lunch, great food and excellent service as always (Rory and Dan).

Prince of Wales
Responded on October 17, 2020

Hi Gavin, We thoroughly appreciate your review and it is pleasing to read that our team delivered excellent service once again. We hope you will visit us again very soon. Regards, Oliver

Report
AM
AnnaM
London
1 review
Dined on October 9, 2020
Overall5food3service5ambience5

We didn’t dine but service during the current times was excellent

Prince of Wales
Responded on October 12, 2020

Hi Anna, Many thanks for your review and we are glad you enjoyed our service. We hope you will visit us again very soon. Regards, Oliver

Report
L
Loveisfood
London
6 reviews
Dined on October 4, 2020
Overall4food3service4ambience3

Great local pub, food always consistent in a Youngs. Beer fine but not too much too chose from if you’re not into ale.

Prince of Wales
Responded on October 10, 2020

Hi, We are delighted to hear that you enjoyed your visit and grateful you took the time to write your kind review. We are not a Youngs pub, rather we are owned by Metropolitan Pub Co who give us the freedom to work with fresh food and great products. With regards to our beer range it is difficult to have a large selection as trade levels are down since the curfew thus we don't sell enough cask to warrant any additional beers on tap. I hope you will visit us again very soon. Regards, Oliver

Report
NS
NeilS
Surrey
1 review
Dined on October 4, 2020
Overall4food3service3ambience3

Noisy at times but overall a good dining experience

Prince of Wales
Responded on October 10, 2020

Hi Neil, Many thanks for your review and I am glad to hear that you enjoyed your food with us. I would recommend visiting us mid week to avoid noise if it is an issue as we are very poopular over the weekend. We hope we will see you again very soon. Regards, Oliver

Report
LF
LisaF
Surrey
56 reviews
Dined on October 3, 2020
Overall4food4service4ambience4

Came here for a drink with a group of friends - lovely pub and great atmosphere

Prince of Wales
Responded on October 5, 2020

Hi Lisa, Thank you for your kind review and we are delighted to hear you enjoyed your visit. We hope you will pop by again soon. Regards, Oliver

Report
DF
DavidF
London
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

The food was superb, service was attentive and on point, COVID measures were adhered to and the pub still felt like a pub should

Prince of Wales
Responded on October 5, 2020

Hi David, We are delighted to hear that you had such a lovely time with us on Friday and we are extremely grateful for your review. I'm glad to hear that our food, service and safety standards were on point and we hope you will visit us again soon. Kindest regards, Oliver

Report
KJ
KarenJ
London
4 reviews
Dined on October 2, 2020
Overall5food5service4ambience5

Great food & lovely atmosphere. Managing well despite the restrictions

Prince of Wales
Responded on October 5, 2020

Hi Karen, We are very happy to hear that you enjoyed our atmosphere and fresh food despite the COVID restrictions and we are grateful you took the time to write your kind review. We hope you will return very soon. Regards, Oliver

Report
G
Gavlaar
London
2 reviews
Dined on October 2, 2020
Overall5food5service5ambience5

Very good as always. Thanks to Daniel who was fantastic.

Prince of Wales
Responded on October 5, 2020

Hi, Many thanks for taking the time to write your kind review and we are delighted to hear that you enjoyed your visit. Dan will be happy to hear that he was so helpful and we hope you will visit us again very soon. Regards, Oliver

Report
l
lawrencew
London
5 reviews
Dined on October 1, 2020
Overall4food3service5ambience5

Very impressed at the service and also the pub , my steak and chips was OK , the wine my wife and myself had was excellent, but the service really stood out as excellent , great pub nice evening out thanks

Prince of Wales
Responded on October 5, 2020

Dear Lawrence, I am very happy to hear that you and your wife enjoyed your wine and that our service stood out. It is disappointing to read that the steak was only OK and didn't meet our usual standards. I would really appreciate it if you could elaborate on this matter to enable us to improve. We hope you will visit us again soon. Kindest regards, Oliver

Report
JY
JaneY
London
1 review
Dined on September 27, 2020
Overall5food5service5ambience5

Managed the situation brilliantly re covid measurea

Prince of Wales
Responded on October 3, 2020

Hi, Many thanks for your kind review and we are delighted that you enjoyed your visit. We prioritise keeping our guests and team safe during these tough times and we are glad to hear that we have done so on this occasion. We hope you will visit us again very soon. Regards, Oliver

Report
AB
AnthonyB
London
4 reviews
Dined on September 25, 2020
Overall4food3service3ambience3

All in all, very covid efficient, nice place for a casual bite to eat and drink

Prince of Wales
Responded on September 28, 2020

Hi Anthony, Many thanks for your feedback and we are delighted to hear that you felt safe during your visit. We pride ourselves on our ability to adapt and it is great to read that we have delivered a clean, safe environment for our guests to dine and drink. We hope you will visit us again soon. Regards, Oliver

Report
JK
JohnK
Surrey
1 review
Dined on September 22, 2020
Overall5food5service5ambience5

Excellent food and great service - will be back.....

Prince of Wales
Responded on September 25, 2020

Hi John, We are delighted to hear that you enjoyed your food and our service and we are very grateful for your review. We hope to see you again very soon. Regards, Oliver

Report
M
Michelle
1 review
Dined on September 20, 2020
Overall4food3service3ambience3

Food was nice but piled on and gravy looked like slop, kids meal was same size as adult again piled on with sloppy gravy which tasted horrible.

Prince of Wales
Responded on September 25, 2020

Hi Michelle, Many thanks for your review and I am sorry to hear that you didn't like the gravy on our Sunday roast, we would recommend asking for the gravy on the side in future so you can dispense as you see fit. We hope you will visit us again soon. Regards, Oliver

Report
OT
OpenTable Diner
Surrey
1 review
Dined on September 15, 2020
Overall4food4service4ambience4

We enjoyed two courses and the food was good quality and very good value. We were impressed at the adherence to the current guidance. We had an inside table where we felt totally socially distanced. On a separate occasion we enjoyed drinks outside on the rear terrace and again were impressed with the social distance arrangements.

Prince of Wales
Responded on September 18, 2020

Hi, Many thanks for your kind words and we are delighted to hear that you felt safe and enjoyed your visit. We have been working hard to ensure our guests do feel safe during these tough times so it is nice to read that we have delivered on our promise. We hope to see you again soon. Regards, Oliver

Report
RD
RachelD
London
2 reviews
Dined on September 14, 2020
Overall5food4service5ambience5

Despite it being a Monday during Covid era, there was a relaxed atmosphere, the staff were superb and, barring one dish not being available, the food was really very good indeed. I will definitely go back.

Prince of Wales
Responded on September 18, 2020

Hi Rachel, We are delighted to hear that you enjoyed your visit to our establishment and grateful you took the time to write your review. The COVID era has posed a new challenge for the team but we always aim to deliver a safe pleasant environment for our guests and it is great to hear we have once again. We look forward to your visiting us again soon. Kindest regards, Oliver

Report
AD
AnneD
Surrey
1 review
Dined on September 11, 2020
Overall5food5service5ambience5

lovely pub great service. would definately go again

Prince of Wales
Responded on September 14, 2020

Hi Anne, Thank you for your kind review and we are glad to hear you enjoyed your visit. We hope you will pop by again soon. Regards, Oliver

Report
D
Denzil
1 review
Dined on September 9, 2020
Overall4food5service5ambience5

Easy ordering considering they difficult challenging times.
Run out of several items on the menu + some draft beers which I do not think is acceptable.

Prince of Wales
Responded on September 12, 2020

Hi Denzil, Many thanks for your review and I hope you are well. We have indeed run out of items during this COVID period as many of our suppliers are struggling to order some food and drink due to a lack of availability, as I'm sure you will understand. We are living in difficult times and all aspects of commerce have been affected by the pandemic. I hope this clears up the matter for you and we hope you will visit us again very soon. Kindest regards, Oliver

Report
P
Poppy
1 review
Dined on August 31, 2020
Overall3food2service4ambience2

I went on a half price day as the prices are higher than I'd usually pay and I wanted to try it out! I was disappointed that despite booking we were at a table right by the door where everyone was entering the pub. We then had to queue for an age as their app wasn't working and they'd clearly had a lot of bookings. I had crab which came cold with cheese(?!) and dry stale bread which margarine - this is usually £16.50 - I couldn't believe it! I had the sweet potato coconut salad which was very tasty, and the fries were also great. My friend had the tofu which was tiny and in her words, tasted 'unusual'. All in all definitely won't go back, despite some positives.

Prince of Wales
Responded on September 4, 2020

Hi Poppy, Thanks for your comments and I'm sorry to hear that you did not enjoy your visit on bank holiday Monday. Dressed crab is traditionally a cold dish hence why we serve it cold. The bread is freshly made every day however it is rye which tends to be more firm than regular bread, this stated on our menu. We were fully booked on bank holiday Monday as this is a very busy day for us especially with the Eat Out scheme so the chance of upgrading your table will be limited. Regards, Oliver

Report
S
Sarah
1 review
Dined on August 31, 2020
Overall3food4service5ambience3

Food was fantastic and so was the service. Will definitely return

Prince of Wales
Responded on September 4, 2020

Hi Sarah, Many thanks for your comments and I'm sorry to hear that you did not enjoy our service on bank holiday Monday. Unfortunately you came on the busiest lunch we have ever experienced as well as having to deal with COVID precautions and the Eat Out scheme thus this made for a difficult day. Rest assured any negative service you may have experienced will not be replicated going forward. We look forward to seeing you again soon. Regards, Oliver

Report
c
cityeater
London
3 reviews
Dined on August 31, 2020
Overall4food4service4ambience4

this was a really pleasant meal- friendly welcome whilst staff were taking covid 19 health safety seriously

the chef was able to change meal contents with no fuss- the food was very tasty and the ambience for a bank holiday visit was excellent. An added bonus that the pub was using the £10 per person government voucher so the overall cost was remarkably cheap

Prince of Wales
Responded on September 4, 2020

Hi, We are delighted to hear that you enjoyed your visit to the Prince of Wales and grateful for your review. Chef Dave is happy to hear that he could be of service and we hope you will visit us again soon. Regards, Oliver

Report
r
redpikelet
London
13 reviews
Dined on August 31, 2020
Overall5food5service5ambience5

I have travelled and eaten in many fine places and countries but I have never had onions rings as crispy or chips as crunchy and soft in the middle as here. Everything else on plate was made even more delicious by them, if that is even possible. This kitchen looks at the detail of everything on the plate and creates super plates of food.

Prince of Wales
Responded on September 4, 2020

Hi, Thanks for your kind words and we are delighted to hear that you enjoyed your food with us at the Prince of Wales. We hope you will be visiting us again very soon. Regards, Oliver

Report
CM
ChrisM
Toronto
1 review
Dined on August 30, 2020
Overall1food1service1ambience1

Stay away- terrible, expensive food, pumping noise throughout, lack of social distancing and staff who didn't seem to care or have a clue what was going on. Total disappointment.

Prince of Wales
Responded on September 4, 2020

Dear Chris, I am extremely sorry to hear that you did not enjoy your visit. We do take COVID measures very seriously but we are a very popular venue so noise and guest numbers are likely to be higher than perhaps somewhere more quiet. Our food is fresh and priced very competitively for the area we are situated as we do regular price surveys to make sure. I wish you well on finding a cheap quiet place to dine. Kindest regards, Oliver

Report
LL
LeeeLeee
London
2 reviews
Dined on August 30, 2020
Overall5food4service5ambience4

It was lovely to be back! As we'e not alloweed to have a BBQ where we live it was great to have a BBQ'd hamburger with chippies. The tam are very efficient, friendly, caring & socially distanced. We look forward to our next visit! Thank you!

Prince of Wales
Responded on September 1, 2020

Hi, We are absolutley delighted to hear that you enjoyed our BBQ burgers and chips and we are grateful you took the time to write your kind words. We definitely looking forward to seeing you again soon. Regards, Oliver

Report
j
joanneg
Surrey
3 reviews
Dined on August 26, 2020
Overall5food5service5ambience5

Only went for drinks, and have done so many times.
Keeping to new regulations so was not busy, but still great atmosphere.
Will be back.

Prince of Wales
Responded on August 29, 2020

Hi, Thanks for your kind words and we are delighted to hear that you enjoyed your drinks at the Prince of Wales. We hope you will be visiting us again very soon. Regards, Oliver

Report
RG
RG123
London
1 review
Dined on August 23, 2020
Overall5food5service5ambience4

Great service. Food is good. External area much prettier, the internal
could use a pick up.

Prince of Wales
Responded on August 29, 2020

Hi, Many thanks for your comments and we are delighted to hear that you enjoyed your meal with us. We have recently had a refurbishment inside however it may not be to your taste, nonetheless we will always look to improve and once COVID has passed more decorations and furniture will be added to hopefully improve the look and feel. We hope to see you again soon. Regards, Oliver

Report
D
Daisyo9ooooooooo
London
2 reviews
Dined on August 22, 2020
Overall5food5service5ambience4

Great food , can recommend steak. Good service . Thank you Hugh
Staff took hygiene very seriously which was reasurring .
Will be back again .

Prince of Wales
Responded on August 25, 2020

Hi Daisy, Many thanks for your kind review and we are happy to hear that you enjoyed your steak with us. Hugh will be particularily pleased to hear that he delivered on service and we all hope to see you again soon. Regards, Oliver

Report
H
Havenotgotone
1 review
Dined on August 21, 2020
Overall4food4service5ambience5

Friendless and service of the staff made our visit very enjoyable and the lady at the door seating everyone was great.

Prince of Wales
Responded on August 25, 2020

Hi, Thanks for taking the time to review us and we are delighted to hear that you enjoyed your visit and felt safe. We hope we will be seeing you again soon. Regards, Oliver

Report
GH
GeorginaH
Surrey
1 review
Dined on August 19, 2020
Overall5food5service5ambience5

Fabulous visit to Prince of Wales! Great to be back! We had a lovely girly evening with dinner and drinks. Brilliant to catch up with a lovely atmosphere. Thank you for having us!

Prince of Wales
Responded on August 23, 2020

Hi Georgina, Many thanks for your review and we are delighted to have you back in our establishment. We are so happy to hear that you enjoyed your return and we look forward to seeing you again soon. Kindest regards, Oliver

Report
TB
TBEAU
Kent
3 reviews
Dined on August 19, 2020
Overall2food3service3ambience1

Children allowed to run riot ,screaming at the roof their lungs completely spoiling the dining experience.The food was pretty average about what you would expect really for this establishment.I ordered via an app and it didn't work had I known it hadn't worked would have walked out but already into a bottle of wine ,on the plus side toilets were fine

Prince of Wales
Responded on August 23, 2020

Hi, Many thanks for your feedback and I am sorry to hear that you didn't enjoy your visit. We are very proud to be a family pub that welcomes young guests to our establishment. Clearly on this occasion the family didn't show respect to the rest of our guests and we are extremely sorry for this. My management team are expected to ask guests regardless of age to behave appropriately as this obviously did not happen I can only apologise. Regards, Oliver

Report
JO
JOJO
London
7 reviews
Dined on August 18, 2020
Overall4food3service4ambience4

from the minute we arrived we were made to feel very welcome. I actually prefer the PoW now to pre-lockdown, More civilised, service better and relaxing. Well done to the team :-)

Prince of Wales
Responded on August 23, 2020

Dear Jojo, Many thanks for taking the time to write your review and we are delighted to hear you felt safe during your visit. This has become a priority for us and it’s great to hear that we are delivery on our own expectation. We hope to see you again soon. Regards, Oliver

Report
GP
GillianP
Surrey
1 review
Dined on August 17, 2020
Overall4food3service4ambience3

WE BOOKED LAST MINUTE AND THE SERVICE WAS VERY EFFICIENT AND I FELT SAFE AT ALL TIME

Prince of Wales
Responded on August 23, 2020

Hi, Thank you for your review and we are happy to hear that you felt safe and enjoyed your visit. We hope you will visit us again soon. Regards, Oliver

Report
GG
GillianG
London
4 reviews
Dined on August 17, 2020
Overall5food5service5ambience5

We took advantage of Rishi deal. It was great food and the social distancing was very good.

Prince of Wales
Responded on August 23, 2020

Dear Gillian, Many thanks for your review and we are delighted to hear that you enjoyed your visit. We are pleased that you managed to take advantage of the government scheme and that our food was on point. We are also pleased that you felt safe as this is a priority for us during the pandemic. We hope to see you again soon. Regards, Oliver

Report

FAQs

Prince of Wales does offer delivery in partnership with Deliveroo. Prince of Wales also offers takeout which you can order by calling the restaurant at 020 8979 5561.

Prince of Wales is rated 4.4 stars by 271 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.