Primrose Dining Room - Rimrock Resort Hotel

Service was excellent and the food was exceptional

Staff were very good! Our server was terrific!! Very helpful! And friendly.
Food was amazing!!
Had a great time!
Thank you!!

Excellent meal, service and ambience.
The Open table software needs reworking to make changes to a reservation. I was unable to change the reservation numbers (downwards) without rebooking a table. Needed to call in to make the change.

The manager was excellent and got us in after I accidentally cancelled the reservation.

Great food, service and ambiance!!! Highly recommended!!! We tried many restaurants in Banff and were very pleased with our experience at the Primrose. It became our number one choice. Definitely will be back.

We really enjoyed our family night out at the Primrose (yes! there is a kids menu).

Great food and outstanding service! Highly recommended. I had the scallops and the tenderloin - both great.

You can also use the hotel’s parkade if just going for dinner - you’ll get a voucher at the restaurant.

Amazing!!!

Overall the experience was good. My meal of pork belly and cheek was ok but not the best. Service was good and friendly.
We were sat by a window close to the entrance. The music choice of jazz from Stingray was not to my liking but what made it worse, we could hear the piano singer upstairs at the same volume level.
I would do again if staying at the hotel..

... food and service was exceptional...

Food and service was great.

We had a wonderful dinner the portions were more than we needed

Table wasn't cleared after bread was finished, bread plates got removed after our dinner.

There are no words that can describe HOW wonderful this restaurant was! The food, the staff, the kindness, the ambiance. Simply perfection.

Had a great time at Primrose for Pasta Wednesday! It is a great deal!

Excellent service and food presentation. Food was delicious.

Great food, great service

It was a great meal. I would be happy to visit again.

We loved the atmosphere and all the staff were friendly. Only thing was I was hoping for our anniversary they would have gave us a drink or something to make it extra special.

Stay at the Rimrock for girl’s getaway weekend and didn’t want to drink and drive so we reserved a table here . It was very convenient.

However, we had to wait 45 minutes for our table even though we had reservations. Their excuse was that the party before us had not left. We ended up drinking at the pub waiting for our table.

Manager apologized but didn’t offer anything us anything. We wanted to eat and go outside to enjoy the fire, obviously because we got late seated we didn’t make it outside in time .

The dining room seemed so dated, but was clean and the staff were so friendly. A few plants and some nice tables with arrangements on them, would take away some of the starkness. That is just my opinion. All in all, it was a good evening.

Recently we had dinner at the Primrose as we were staying at the Rimrock. Service was very good with COVID protocols being followed. The scallops and garden salad were both very good, as was the shrimp appetizer (which was excellent). While the ratatouille was good, it had an awful lot of onion. Overall a pleasant experience.

The scallop appetizer was absolutely delicious. However, I ordered the hand crafted linguine and did not enjoy this dish at all. Service was impeccable however.

Lobster bisque very salty. Inedible. The rest of the meal was mediocre at best. All too salty. Overpriced.
The view is unparalleled and the service was excellent.

Nice views, great meal and service. Had the steak and smoked salmon appetizer. All was excellent.

We waited an hour and 45minutes for the main and when the fish arrived it was raw on the inside. They took it off the bill, but it was a very disappointing experience.

Casual dining is not reflected in the prices! Something as simple as place mats would make a huge difference in the ambience and overall experience.

This is an amazing place. There are views here that rival anywhere in the WORLD! The food quality is Michelin able!!! But, the delivery is suspect! They need to teach the art of great service to make this place stand out. Will be back but with a choice of dining ! Still worth it!

Our dinner was ok at the primrose. We dined with our children who are 12 and 14 celebrating a birthday. There was zero effort made to make my son feel special. It’s very expensive and not worth the money. Didn’t even offer desert to the birthday boy. Not a great experience. I will not return.

All I can say is our service was impeccable. Thank you PJ for the great service and going out of your way to make our night that much “extra special”

The Primrose should be proud to have you represent them .

Thank you,

D&G

It was a bit noisy because there were several large parties also having dinner at the same Tim’s.

Service and food was great. Our server Matthew was attentive, but in the The food was plenty, very well presented and tasted amazing.

Food was way overpriced and it felt like a two star restaurant. I ordered the black truffle linguini and it was floating in oil. We ordered the cotton candy dessert thinking it would be a modern twist on a well known classic. It looked as though someone scrunched it with their hands. We could see finger indents. Not worth it.

Our evening was amazing. The Staff very friendly food was amazing. Our waiter was the Best he made our evening even better, if we lived closer we would visit the restaurant more. Love Loved our evening. Thankyou so much

Amazing food, great service, and an incredible view!

We had to wait 45 minutes extra even though we already had a reservation from open table. Portions were way too small for the price point. Our server Mitch was amazing. Only good thing about the experience was him.

It was a great place with good food but the servers were a little novice and the tenderloin was slightly undercooked. I would definitely eat there again but it might have been a couple of rookie servers..

Horrible food service. Exceptionally late and not edible when served. Follow up options were never delivered.

Great meal with beautiful view!!

The staff were very courteous and helpful during our mealtime.

Retirement dinner celebration. Was a perfect evening and the food was really good