Primrose Dining Room - Rimrock Resort Hotel
Children 5yrs and under are complimentary.
Summer Hours (June-Sept)
Note: Open at 6am for the month July & August
Very professional service, greeted well, timing of courses was perfect.
It was our two year anniversary and it wasn’t acknowledged, even though it was booked saying anniversary. The service was incredibly slow and water took forever to be refilled. The food itself has been better in the past. Steak was overdone and all veggies undercooked. Won’t be coming back for 3rd anniversary.
We had made a reservation for our wedding day dinner for 2. The wonderful staff made us a complimentary dessert plate. Beautiful views can be seen right from the restaurant so that made for a really special evening for my new husband and I.
We had a great Thanksgiving dinner at the Primrose. It was our first time at this restaurant, and we really enjoyed the food and the drink. The prices were reasonable, and the service was excellent. One downside - the ambience isn't particularly cosy nor romantic. The overhead lights were on at full blast for some reason during the dinner service. Otherwise, it was a very good experience, and we will be back sometime in the near future!
Made a reservation for a window table, came in early and was asked to have a drink at their lounge, Larkspur (which turned out to be the highlight of our evening), as our table was still occupied. When it was our time, we were showed to a table beside the servers' station and the live music. We asked about the open table set for 2 with a window view, but was told none was available. I guess, we didn't merit the open table we saw. Two other couples were seated beside us and declined and were given window tables. We went with their set menu for the evening but was not asked for our choices. After our soup, we were served turkey even if we were not asked, my husband was going to order the bison. They tried to serve us the turkey dinner twice, before they finally listened to us that we had not ordered them! Food was average. Finally took our dessert back up to the lounge to end our evening on a good note. The music was nice on both the restaurant and the lounge. So disappointed that a special evening planned could go so wrong.
We all really enjoyed our Thanksgiving Dinner. The food was delicious and it looks like it could be a possibility for other special dinners....many thanks!!
This was our first time at the Rimrock and it was amazing!! Kirk C was our waiter and he was fantastic!!
This is a beautiful place but be prepared, Restaurant was empty by 20.30 and therefore kitchen on rest. The staff were great but our party of 8 diners had to send two dishes back between them and it was 22.00 before coffee after a 19.30 start.
It is a great setting but I wouldn't risk a second visit
Lovely ambiance, excellent service and warm friendliness the order of the day!
I loved the flower paintings on the wall, the fire place, and friend wait staff. Besides that, the food was great too!
The limited food menu for dinner for the Rocky Mountaineer food plan wasn't very good. The food itself was over-rated and not very good. A meal that should have taken an hour/hour and a half took three hours due to the length of time between courses. Breakfasts were good. Dinner food and service was better in Larkspur upstairs.
I will be voting with my wallet and it will not be gracing their dooor again.
An hour between appy and main another 20 minutes for Bill. We were there for 2.5 hrs for a simple dinner. 30 mins before we even got bread. Ridik.
Lobster special was super fishy tasting and lukewarm but by then I was so hungry i ate it anyhow. I would never trust whatever came out of a kitchen after I sent back a dish.
For the prices and the reputation of the hotel, we should have had exemplary service. It was just meh. The best person we had was the water gal. She was great and very personable.
When these concerns where brought to the server, she reported to her manager who actually finally brought us our bills. She was very sharp and loud with her response. They comped our first round of drinks, but it wasn't enough to make up for cold food, horrible service, and outrageous prices for what we received.
Will not go back. Will be telling everyone of this and hopefully be able to get our conference moved to another location next time.
We had a wonderful waiter and a delicious meal! The wine was wonderful and our waiter attentive and informative!
The service was excellent but food was not that great considering the cost. View was wonderful.
Un big wow , menu bien développé beaucoup de saveurs dans les plats et excellent personnel je recommande chaleureusement
Everything was top notch. Great service, excellent food - an all round good experience!
Outstanding ambiance, service and food. The view is beautiful!
Dinner was very good. Mountain view...spectacular!
Watching the sun go down against the mountains while sipping local wine, wow. The service and food , top quality. Thoroughly an enjoyable meal.
Everything about the Primerose is amazing. The view of the mountains. The incredible service. And the amazing food. Fabulous
Disappointed that the a la carte service was impacted upon by the buffet meal guests.
A discreet area for a large carte diners away from the buffet would have greatly enhanced our experience.
Flawless service. Old works classy. Fantastic view. Excellent wine special.
Portion too big for that nice a place more fitting of a cheap restaurant all you can eat type. Food was ok even good but didn’t match the ambiance and beauty of the place. Good kids menu.
Amazing service. The waitress and kitchen staff went above and beyond to ensure we had an amazing experience. They really made an effort to make our celebration memorable. We highly recommend Primrose to anyone looking for a wonderful dining experience.
Very pleasant service from Winchester and Carolina. Among other things, both made excellent dish, wine, and dessert recommendations. They also went out of their way to look into live band entertainment in town.
Excellent service. Nice window view. Very good food.
Disappointing .. thought it would be more intimate, quiet for anniversary. High price for dinner that was overdone. Wine selection saved the evening. Good for breakfast and casual dining only.
Wonderful views of the mountains with an excellent menu with plenty of options. Beautifully presented and appropriately-sized portions. But the service is beyond stellar! Everyone is very polite, attentive, and dinner moved at a nice pace. Casual, but upscale casual.
Everything was A1...
Very nice. But the room was ice cold with cold air coming from the AC at the ceiling. Had to stand at the fireplace to get some warmth in between the servings.
The food isn’t good at all
Exceptional from Jordan. She is a keeper.
The decor is very dated. They said they had a new menu, but, it was not on the website when I looked, or, I would have chosen elsewhere. There were very few good dishes to choose from as I have a severe shellfish allergy and always check menus when I am going out.
My friend had the peppers which were soggy and the filling was mushy. They made up a pasta with rose sauce and chicken for me- the chicken was dry and the noodles very fat.
All in all a total disappointment for my birthday dinner. We all wished we had gone elsewhere.
Great restaurant with beautiful views. The food was tasty and well presented. My cocktail was innovative and very potent. I thoroughly enjoyed my dinner there. Service was excellent too.
We had a very nice and relaxing experience. The setting was beautiful, good service and the food was delicious.
Scenic view and good for group gathering, reasonable price and good service
Fun vacation spot
Wonderful Birthday dinner!
Fantastic creative cousine with a wonderfull view. The wild boar tagliatellu was just amazing. Goid choices of local and inyernational wines also available. In addition the staffs service is also outstanding - clearly a place to go in Banff.
Good food well presented with excellent service, as always.
The Occasion was our 50th wedding anniversary and everything was 1st class. Very enjoyable.