Primrose Dining Room - Rimrock Resort Hotel

4.2
362 reviews
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CAN$30 and under
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Canadian
Breakfast and dinner is served in our Primrose restaurant, featuring an Italian influenced Modern Cuisine dinner menu with great selection of various dishes.Our guests enjoy the morning sun through floor to ceiling windows, and beautiful floral paintings by renowned artist of the millennium.
Children 5yrs and under are complimentary.
Dining Style
Casual Elegant
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Cuisines
Canadian, Steak, Seafood
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Hours of operation
Breakfast
Mon-Fri 7am-11am
Sat-Sun 7am-11:30am

Dinner
Sun-Fri 6pm-9pm
Sat 5:30pm-9pm

Summer Hours (June-Sept)

Breakfast
Mon-Fri 6:30am-11am
Sat-Sun 6:30am-11:30am
Note: Open at 6am for the month July & August

Dinner
Sun-Fri 6pm-9:30pm
Sat 5:30pm-9:30pm




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Phone number
(403) 762-1848
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Payment options
AMEX, MasterCard, Visa
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Dress code
Casual Dress
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Neighborhood
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Cross street
Sulphur Mountain Road
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Parking details
Parking is free for out of house diners, parking voucher will be provided.
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Public transit
Banff public transit service available to the hotel, please see link below for stops schedule.

http://www.banff.ca/Assets/PDFs/Locals+PDF/Roam+Transit.pdf
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Special events & promotions
Online reservation is not available for this event. Please contact us for dining reservations.
Additional
Beer, Cocktails, Fireplace, Full Bar, View, Wheelchair Access, Wine
What 362 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.3
service
4.3
ambience
3.8
value
Noise · Quiet
80% of people would recommend it to a friend
5
4
3
2
1
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JR
Edmonton
14 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Very professional service, greeted well, timing of courses was perfect.

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CK
Calgary
4 reviews
Dined 7 days ago
Overall 2food 3service 2ambience 4

It was our two year anniversary and it wasn’t acknowledged, even though it was booked saying anniversary. The service was incredibly slow and water took forever to be refilled. The food itself has been better in the past. Steak was overdone and all veggies undercooked. Won’t be coming back for 3rd anniversary.

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BM
Calgary
2 reviews
Dined on October 11, 2018
Overall 5food 5service 4ambience 5

We had made a reservation for our wedding day dinner for 2. The wonderful staff made us a complimentary dessert plate. Beautiful views can be seen right from the restaurant so that made for a really special evening for my new husband and I.

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T
Ottawa
2 reviews
Dined on October 8, 2018
Overall 5food 5service 5ambience 4

We had a great Thanksgiving dinner at the Primrose. It was our first time at this restaurant, and we really enjoyed the food and the drink. The prices were reasonable, and the service was excellent. One downside - the ambience isn't particularly cosy nor romantic. The overhead lights were on at full blast for some reason during the dinner service. Otherwise, it was a very good experience, and we will be back sometime in the near future!

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G
Calgary
3 reviews
Dined on October 8, 2018
Overall 2food 2service 1ambience 4

Made a reservation for a window table, came in early and was asked to have a drink at their lounge, Larkspur (which turned out to be the highlight of our evening), as our table was still occupied. When it was our time, we were showed to a table beside the servers' station and the live music. We asked about the open table set for 2 with a window view, but was told none was available. I guess, we didn't merit the open table we saw. Two other couples were seated beside us and declined and were given window tables. We went with their set menu for the evening but was not asked for our choices. After our soup, we were served turkey even if we were not asked, my husband was going to order the bison. They tried to serve us the turkey dinner twice, before they finally listened to us that we had not ordered them! Food was average. Finally took our dessert back up to the lounge to end our evening on a good note. The music was nice on both the restaurant and the lounge. So disappointed that a special evening planned could go so wrong.

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EE
1 review
Dined on October 8, 2018
Overall 5food 5service 5ambience 5

We all really enjoyed our Thanksgiving Dinner. The food was delicious and it looks like it could be a possibility for other special dinners....many thanks!!

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E
Calgary
5 reviews
Dined on October 7, 2018
Overall 5food 5service 5ambience 5

This was our first time at the Rimrock and it was amazing!! Kirk C was our waiter and he was fantastic!!

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M
London
11 reviews
Dined on October 6, 2018
Overall 3food 3service 4ambience 4

This is a beautiful place but be prepared, Restaurant was empty by 20.30 and therefore kitchen on rest. The staff were great but our party of 8 diners had to send two dishes back between them and it was 22.00 before coffee after a 19.30 start.

It is a great setting but I wouldn't risk a second visit

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Q
Calgary
1 review
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

Lovely ambiance, excellent service and warm friendliness the order of the day!

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KS
Salt Lake City
2 reviews
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

I loved the flower paintings on the wall, the fire place, and friend wait staff. Besides that, the food was great too!

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SR
New York Area
6 reviews
Dined on October 2, 2018
Overall 1food 1service 1ambience 3

The limited food menu for dinner for the Rocky Mountaineer food plan wasn't very good. The food itself was over-rated and not very good. A meal that should have taken an hour/hour and a half took three hours due to the length of time between courses. Breakfasts were good. Dinner food and service was better in Larkspur upstairs.

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JP
1 review
Dined on September 29, 2018
Overall 1food 1service 1ambience 1

I will be voting with my wallet and it will not be gracing their dooor again.

An hour between appy and main another 20 minutes for Bill. We were there for 2.5 hrs for a simple dinner. 30 mins before we even got bread. Ridik.

Lobster special was super fishy tasting and lukewarm but by then I was so hungry i ate it anyhow. I would never trust whatever came out of a kitchen after I sent back a dish.

For the prices and the reputation of the hotel, we should have had exemplary service. It was just meh. The best person we had was the water gal. She was great and very personable.

When these concerns where brought to the server, she reported to her manager who actually finally brought us our bills. She was very sharp and loud with her response. They comped our first round of drinks, but it wasn't enough to make up for cold food, horrible service, and outrageous prices for what we received.

Will not go back. Will be telling everyone of this and hopefully be able to get our conference moved to another location next time.

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KT
Washington DC
2 reviews
Dined on September 20, 2018
Overall 5food 4service 5ambience 5

We had a wonderful waiter and a delicious meal! The wine was wonderful and our waiter attentive and informative!

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AM
Toronto
1 review
Dined on September 18, 2018
Overall 4food 2service 5ambience 4

The service was excellent but food was not that great considering the cost. View was wonderful.

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J
Montreal
16 reviews
Dined on September 14, 2018
Overall 5food 5service 5ambience 5

Un big wow , menu bien développé beaucoup de saveurs dans les plats et excellent personnel je recommande chaleureusement

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OT
Central Coast
5 reviews
Dined on September 13, 2018
Overall 5food 5service 5ambience 4

Everything was top notch. Great service, excellent food - an all round good experience!

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O
Oklahoma City
28 reviews
Dined on September 11, 2018
Overall 5food 5service 5ambience 5

Outstanding ambiance, service and food. The view is beautiful!

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MK
1 review
Dined on September 9, 2018
Overall 4food 4service 4ambience 4

Dinner was very good. Mountain view...spectacular!

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U
Minneapolis
40 reviews
Dined on September 7, 2018
Overall 5food 5service 5ambience 5

Watching the sun go down against the mountains while sipping local wine, wow. The service and food , top quality. Thoroughly an enjoyable meal.

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U
Minneapolis
41 reviews
Dined on September 5, 2018
Overall 5food 5service 5ambience 5

Everything about the Primerose is amazing. The view of the mountains. The incredible service. And the amazing food. Fabulous

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YM
1 review
Dined on September 2, 2018
Overall 3food 4service 4ambience 2

Disappointed that the a la carte service was impacted upon by the buffet meal guests.
A discreet area for a large carte diners away from the buffet would have greatly enhanced our experience.

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F
Portland
4 reviews
Dined on August 28, 2018
Overall 5food 4service 5ambience 5

Flawless service. Old works classy. Fantastic view. Excellent wine special.
Portion too big for that nice a place more fitting of a cheap restaurant all you can eat type. Food was ok even good but didn’t match the ambiance and beauty of the place. Good kids menu.

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MM
1 review
Dined on August 26, 2018
Overall 5food 5service 5ambience 5

Amazing service. The waitress and kitchen staff went above and beyond to ensure we had an amazing experience. They really made an effort to make our celebration memorable. We highly recommend Primrose to anyone looking for a wonderful dining experience.

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OT
1 review
Dined on August 17, 2018
Overall 5food 4service 5ambience 5

Very pleasant service from Winchester and Carolina. Among other things, both made excellent dish, wine, and dessert recommendations. They also went out of their way to look into live band entertainment in town.

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DB
Pittsburgh
6 reviews
Dined on August 7, 2018
Overall 5food 4service 5ambience 5

Excellent service. Nice window view. Very good food.

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c
1 review
Dined on August 6, 2018
Overall 2food 2service 3ambience 2

Disappointing .. thought it would be more intimate, quiet for anniversary. High price for dinner that was overdone. Wine selection saved the evening. Good for breakfast and casual dining only.

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L
Denver
9 reviews
Dined on July 31, 2018
Overall 5food 5service 5ambience 5

Wonderful views of the mountains with an excellent menu with plenty of options. Beautifully presented and appropriately-sized portions. But the service is beyond stellar! Everyone is very polite, attentive, and dinner moved at a nice pace. Casual, but upscale casual.

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D
San Diego
23 reviews
Dined on July 22, 2018
Overall 5food 5service 5ambience 5

Everything was A1...

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A
Hamburg Area
1 review
Dined on July 20, 2018
Overall 3food 4service 4ambience 2

Very nice. But the room was ice cold with cold air coming from the AC at the ceiling. Had to stand at the fireplace to get some warmth in between the servings.

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DM
Toronto
1 review
Dined on July 17, 2018
Overall 1food 1service 4ambience 3

The food isn’t good at all

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TN
Atlanta
7 reviews
Dined on July 10, 2018
Overall 5food 5service 5ambience 5

Exceptional from Jordan. She is a keeper.

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c
Palm Springs
6 reviews
Dined on July 4, 2018
Overall 1food 1service 3ambience 2

The decor is very dated. They said they had a new menu, but, it was not on the website when I looked, or, I would have chosen elsewhere. There were very few good dishes to choose from as I have a severe shellfish allergy and always check menus when I am going out.
My friend had the peppers which were soggy and the filling was mushy. They made up a pasta with rose sauce and chicken for me- the chicken was dry and the noodles very fat.
All in all a total disappointment for my birthday dinner. We all wished we had gone elsewhere.

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S
Salt Lake City
34 reviews
Dined on July 2, 2018
Overall 5food 5service 5ambience 5

Great restaurant with beautiful views. The food was tasty and well presented. My cocktail was innovative and very potent. I thoroughly enjoyed my dinner there. Service was excellent too.

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A
New York Area
4 reviews
Dined on June 22, 2018
Overall 5food 4service 4ambience 5

We had a very nice and relaxing experience. The setting was beautiful, good service and the food was delicious.

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CC
1 review
Dined on June 20, 2018
Overall 4food 3service 4ambience 3

Scenic view and good for group gathering, reasonable price and good service

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OT
Seattle
3 reviews
Dined on June 16, 2018
Overall 4food 4service 5ambience 5

Fun vacation spot

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l
Calgary
3 reviews
Dined on June 9, 2018
Overall 4food 5service 5ambience 4

Wonderful Birthday dinner!

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JC
1 review
Dined on May 28, 2018
Overall 5food 5service 5ambience 5

Fantastic creative cousine with a wonderfull view. The wild boar tagliatellu was just amazing. Goid choices of local and inyernational wines also available. In addition the staffs service is also outstanding - clearly a place to go in Banff.

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S
Edmonton
5 reviews
Dined on May 23, 2018
Overall 4food 4service 4ambience 4

Good food well presented with excellent service, as always.

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L
1 review
Dined on May 19, 2018
Overall 5food 5service 5ambience 5

The Occasion was our 50th wedding anniversary and everything was 1st class. Very enjoyable.

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