About Primo

Primo specializes in Italian cuisine with an emphasis on fresh ingredients, an outstanding wine list and exceptional service. The restaurant features on-site organic gardens. Located at the JW Marriott Orlando, Grande Lakes with a captivating view of a tropical paradise and Greg Norman designed golf course, you will enjoy the Primo experience.

4040 Central Florida Parkway
Orlando, FL 32837
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Dining Style:
Casual Elegant

Cuisines:
Italian

Hours of Operation:
Dinner daily 6-10 p.m.

Cross Street:
John Young Parkway

Dress Code:
Business Casual

Price Range:
$31 to $50

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(407) 393-4444

Website:
http://www.primograndelakes.com/

Parking Details:
Self parking also available.

Executive Chef:
Melissa Kelly

Private Party Facilities:
Primo can accommodate up to 45 guests with a pre-selected menu in a enclosed and private area. Wine parings are optional. Minimum $3,000 per party.

Private Party Contact:
Christina Woldman / Frank Espaillat: (407) 393-4683

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Outdoor Smoking Area, Private Room, View, Wheelchair Access, Wine

Primo Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.3

service

4.4

ambience

4.2

value

3.8

Noise

Moderate

78% would recommend it to a friend

Good for a Date (17)
Special Occasion (15)
Good for Anniversaries (14)
See All
Creative Cuisine (12)
Local Ingredients (12)
Fit for Foodies (11)
Romantic (11)
Good for Birthdays (10)
Notable Wine List (10)
Good for Groups (9)
Business Meals (8)
Worth the Drive (7)
Authentic (6)
Comfort Food (6)
Seasonal (6)
Casual (5)
Healthy (5)
Quiet Conversation (5)
Kid-friendly (4)
Handcrafted Cocktails (4)
Fun (3)
Tasting Menu (3)
Organic (3)
Bar Seating (2)
Gluten Free Options (2)
People Watching (2)
Pre/post Theatre (2)
Tapas (2)
Good Vegetarian Options (2)
Vibrant Bar Scene (1)
Great Beer (1)
Happy Hour (1)
Hot Spot (1)
Late-night Find (1)
Great for Lunch (1)
Neighborhood Gem (1)
Paleo Friendly (1)
Scenic View (1)
Cozy (1)
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813 reviews
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 (Washington DC)·Dined 3 days ago

Great service. Let us talk and linger

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food5
ambience5
service5
value5

 
·Dined 5 days ago

Pleasant, relaxing setting. Attentive staff and knowledgeable waiter. Highlight of dinner was lobster/shrimp served over homemade pasta. Definitely recommend.

Tags: Special Occasion, Creative Cuisine
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food5
ambience5
service5
value5

vip
 (New York Area)·Dined on January 13, 2018

Excellent food and service. The red grouper was amazing. Will return soon

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food5
ambience5
service5

vip
 (Orlando)·Dined on January 12, 2018

Chef Dylan was outstanding. Wow Chef. Thank you for amazing dinner. My wife and I have been to Primo on many occasions but this night was above average. We started with the garden veggie pizza and Chef Dylan dropped off some meatballs with creamy polenta. WOW! we shard the garden salad next then took a short break before getting started on the main course. A waygu ribeye Graded as A5. I have had some pretty Great waygu but this was a top 2 ever Great waygu.

Tags: Hot Spot, Authentic, Fun, Worth the Drive, Local Ingredients, Creative Cuisine
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food5
ambience5
service5
value5

vip
 (Philadelphia)·Dined on January 6, 2018

I love this restaurant the service is always wonderful and the food is alway great.

Tags: Good for Anniversaries, Scenic View, Bar Seating
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food5
ambience5
service5
value5

 
 (Louisville)·Dined on December 30, 2017

We love Primo. Whenever we are in Orlando we visit Primo. Excellent food and service and drinks.

Tags: Cozy, People Watching, Good for Groups, Good for a Date, Tasting Menu, Local Ingredients, Good for Anniversaries, Handcrafted Cocktails, Worth the Drive, Good for Birthdays, Special Occasion, Authentic, Quiet Conversation, Romantic, Casual, Fit for Foodies, Notable Wine List, Comfort Food
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (St. Louis)·Dined on December 28, 2017

Kelsey was wonderful! Service was impeccable! Loved the open kitchen!

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food5
ambience5
service5
value5

vip
 (Milwaukee)·Dined on December 28, 2017

Very disappointed for a JW venue. We looked on line at menu and saw things we liked. Website was completely wrong. Food very mediocre and over priced.

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food2
ambience3
service2
value2

 
 (New York Area)·Dined on December 27, 2017

O love this restaurant, the foods, services, anything.
I recommend

Tags: Good for Groups, Late-night Find, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (Orlando)·Dined on December 26, 2017

Kept waiting for our table despite having booked. Every other table had the server explain the menu to the guests however we do not get this. When the food arrived it was dried out and I returned it to the kitchen and had to select another item from the menu. This left my wife eating her entre while I waited on my meal to come from the kitchen. Not exactly the special meal we had planned.
Primo did not live up to either our expectations or their own website hype
Sorry Primo but won’t be back unless you can do a lot better

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food2
ambience1
service2
value1

 
 (Orlando)·Dined on December 22, 2017

Food ok, service very good.

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food3
ambience4
service5
value3

 
·Dined on December 19, 2017

Found Primo in Rockland, Maine and were fortunate enough to get a reservation! It was so good that when we found out we were going to Orlando and knowing that they had a Primo there, I booked right away with no regard for location. When trip was near I looked up the location and found out it was in the J.W. Marriott and we were staying in a Marriott Villa Next door that offered us a shuttle. I had the veal with mushrooms over Garlic Mashed Potatoes and fish main dish in the photo. We had drinks and cannot leave out the wonderful Bread Basket Brought to the table soon after being seated. We thoroughly enjoyed everything. I would highly recommend to anyone that they go out of their way to eat at one of the 5 or 6 Primo locations around the country. This is the only Restaurant I know of that we would go out of our way for!

Tags: Worth the Drive, Handcrafted Cocktails, Good for a Date, Pre/post Theatre, Healthy, Good for Anniversaries, Business Meals
1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on December 17, 2017

Great food and service.............waitress(Joy) gave us space for us to conduct our business conversation, but never left us alone for too long. Love the atmosphere, décor and total overall restaurant...........would(and have) highly recommend!! Thanks for a great evening!!

Tags: Great for Lunch, Romantic, Business Meals, Quiet Conversation, Fun, Worth the Drive, Good for Groups, Casual, Good for a Date, Special Occasion, Notable Wine List, Good for Anniversaries, Good for Birthdays
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food5
ambience5
service5
value5

 
 (Philadelphia)·Dined on December 15, 2017

2nd meal at this location
2 for dinner
Full business parlay
Salad entre wine desert coffee
Under 200
Tasty grouper great salads
Nice

Tags: Business Meals
1 person found this review helpful.
Was this review useful to you?Yes·No·
food4
ambience4
service5
value5

 
 (Tampa)·Dined on December 8, 2017

It was a great experience. The service was excellent, the food was amazing and my date was awesome!!! A perfect setting for a perfect night out!!! HIGHLY recommend the lobster pasta!!

Tags: Handcrafted Cocktails, Seasonal, Vibrant Bar Scene
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food5
ambience5
service5
value5

 
 (Orlando)·Dined on December 2, 2017

The Best of the Best!! Joy was an excellent server!

Tags: Creative Cuisine, Romantic, Tasting Menu, Worth the Drive, Authentic
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food5
ambience5
service5
value5

vip
 (Houston)·Dined on November 24, 2017

This is the second Thanksgiving we have eaten here, outstanding. A true turkey dinner with all the trimmings, but expertly elevated to more than the component parts. Looking forward to next year!

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food5
ambience5
service5

vip
 (Miami)·Dined on November 23, 2017

I been this location many times but this time meal was absolutely horrible

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food1
ambience3
service4
value1

 
 (San Francisco)·Dined on November 23, 2017

Excellent service. Food was not as expected. Noise level was louder then expected.

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food2
ambience4
service5
value2

vip
 (Miami)·Dined on November 23, 2017

The food at Primo is very fresh (you can look out the window and see the garden where many of your ingredients come from). The space is nicely designed and the menu choices are varied. We really like that they have pasta orders that are smaller portions so you can share several of them among the table. Primo is a good dining option at the JW Hotel or even to make a trip from other areas in Orlando.

Tags: Local Ingredients, Organic, Healthy
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food5
ambience4
service5
value4

 
·Dined on November 18, 2017

The ambiance and service was fine. the quality of the food is very marginal. I had the sweet potato risotto was very bland and overcooked. Others at our table of four were also unimpressed with the food quality.

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food2
ambience3
service3
value2

vip
 (New England)·Dined on November 17, 2017

Absolutley love this restaurant. We are repeat customers at the JW Marriott and always make sure we hit Primo at least twice while we are there. Great wine list. Food is so fresh and delicious. The sweet potato risotto is outstanding!! Wait staff is very pleasant and knowledgeable about the dishes. A must try when in the Orlando area.

Tags: Local Ingredients, Tapas, Good for Anniversaries, Good for a Date, Special Occasion, Notable Wine List, Creative Cuisine, Comfort Food, Fit for Foodies, Authentic, Seasonal
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on November 10, 2017

Took over and hour to get our entrees. Nobody came by to give us an update. Steak was closer to raw then medium rare. I see all of the awards on the wall from years back. I am uncertain what has occurred since 2014 but clearly this is no longer an award winning establishment.

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food3
ambience4
service1
value2

 
 (Miami)·Dined on November 5, 2017

Great service will definitely return!!

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food5
ambience5
service5
value5

 
 (New England)·Dined on November 3, 2017

Very good service and delicious menu! Great options for gluten free!

Tags: Comfort Food, Good for Anniversaries, Gluten Free Options
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food5
ambience5
service5
value5

vip
 (Jacksonville)·Dined on October 28, 2017

Over priced. You know you are in trouble when you go to an italian restaurant and there are only four pasta dishes. Two soups served cold and returned. A arrabbiata spaghetti dish returned and a weird white bean and tomato sauce side returned because it was all tomato sauce and ... just weird. Four adults, three small children a $140 bottle of wine and a $500 bill with the automatic 20% gratuity added for a party of six or more. Go to Norman’s at the Ritz or anywhere else.

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food2
ambience2
service3
value1

 
 (New England)·Dined on October 26, 2017

We had an excellent meal here. I'm GF and they made me the best pasta I've ever had. Loved our meal.

Tags: Gluten Free Options, Special Occasion, Romantic, Fit for Foodies
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food5
ambience5
service5
value5

 
 (Chicago)·Dined on October 25, 2017

Quality food in a great atmosphere. Prices are a little high because it is in the Marriott.

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food5
ambience5
service5
value4

 
 (Tampa)·Dined on October 22, 2017

We enjoyed a fantastic recent meal here. The antipasti was excellent with a great assortment of cured meats, aged cheeses, rosemary almonds, honeycomb, pickles and olives. House special of pork (saltimbocca style ) was divine. Lush sweet potato risotto, knock your socks off beef tenderloin and housemade pastas. Service was attentive but not hovering. Excellent wine list. We declined dessert but were brought a plate of macarons and other sweets to share. Will stay here again to enjoy this fine restaurant.

Tags: Creative Cuisine, Good for Anniversaries, Special Occasion, Good for a Date, Good for Groups, Business Meals, Good Vegetarian Options, Good for Birthdays, Notable Wine List, Local Ingredients, Paleo Friendly
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Pittsburgh)·Dined on October 20, 2017

Primo was a fantastic choice and we rarely eat at, let alone recommend, a hotel restaurant. It's a very popular place, so even with a reservation you may have to wait. The wait is worth it! The meatball app is divine. The BEST meatballs we have ever had! I had a pasta dish off the menu and my husband had a pork special. Great meals. We highly recommend!

Tags: Notable Wine List, Creative Cuisine, Fit for Foodies, Casual, Good for a Date, Good for Groups
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food5
ambience5
service5
value5

vip
 (Dallas)·Dined on October 16, 2017

The food here is always amazing. The service perfect and professional!! Joy and Maria took wonderful care of us and as always we enjoyed our time and Meals as did our customers!!

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food5
ambience5
service5
value5

 
·Dined on October 14, 2017

We have dined at the original a number of times and were curious to see if the Orlando version could meet that very high standard. While the menu was a bit more limited than you would find up in Rockland, the quality of the food and the service were just as great as we experienced in Maine. Great evening!

Tags: Good for a Date, Quiet Conversation, Good for Birthdays, Creative Cuisine, Handcrafted Cocktails, Local Ingredients, Healthy, Notable Wine List, Good for Anniversaries, Seasonal, Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

 
 (New Orleans)·Dined on October 13, 2017

Drinks cost as much as entrée! Shocking to get our check!

Tags: Romantic, Special Occasion
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food5
ambience5
service5
value4

 
 (Dubai)·Dined on October 1, 2017

Bad service
Rude personnel
Long wait
Had a reservation but still made us wait a while for a table

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food2
ambience2
service2
value3

vip
 (New York Area)·Dined on September 30, 2017

Good food in a casual atmosphere and convenient if staying in the Ritz Carlton or JW Marriott.

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food4
ambience3
service4
value4

 
 (Los Angeles)·Dined on September 30, 2017

Great food, Great dining they have by far the best pizza by a long shot and an excellent wine selection.

Tags: Special Occasion, Quiet Conversation, Tasting Menu, Kid-friendly, Good for a Date, Tapas
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on September 16, 2017

The waiter was fantastic.. Food wonderful. We were only visiting and if I could I'd go back once a week

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food5
ambience5
service5

 
·Dined on August 26, 2017

Very satisfied with the overall experience at Primo, the food was delicious, especially the home made pasta , I live in NSB and will definitely return to this classy restaurant

Tags: Cozy, Good for Anniversaries, Tasting Menu, Creative Cuisine, Local Ingredients, Good for a Date, Worth the Drive, Special Occasion
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food5
ambience5
service5
value5

vip
 (Washington DC)·Dined on August 20, 2017

Anniversary of our first dinner there almost 10 years ago. Restaurant, like our relationship, has gotten better over time.

Tags: Business Meals, Fun
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food5
ambience5
service5
value5

 
 (Washington DC)·Dined on August 19, 2017

Food was excellent and the staff was very friendly

Tags: Quiet Conversation
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food5
ambience3
service5
value5

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