Resort restaurant, nicely designed. Food was unremarkable, excellent service.
Food was amazing, great service, great wine list. You are paying a resort premium which is fine, the food quality and service justifies the price, just does not earn a 5th star for value.
Worth every penny. Food was supreme,service the same.
Excellent food. Need to dim the lighting though. Very bright in dining room.
Lots of children in the restaurant but it is an Orlando hotel with shuttles to Disney world so understandable
Great service. Nice atmosphere. Upscale dishes steered towards average taste buds. Should have been much better considering the reputation
This was our second time
Visiting within a month since
Time was AMAZING! However, we were a bit disappointed. The service was pretty bad. The restaurant was not busy and service and food were SLOW!! Too slow. We were not
Impressed with the fried gnocchi. They brought us out some free appetizers because they knew they were slow and we didn’t understand why. Needless to say, we got our food so late we took it home. A little disappointed.
Dining at Primo was an excellent end to our vacation at the JW Marriott. The food was delicious, unique, and reasonably priced. Our waiter was highly attentive and provided efficient service. Moreover, the ambiance was quiet and managed to integrate class and comfort. I would highly recommend making reservations in advance. My husband and I look forward to dining at Primo the next time we are in Orlando.
Great service and good food. A tad pricey, but was worth it for our special occasion.
Vacation- good food but limited menu.
Practically no pasta on the menu.
More pasta dishes will help this menu
Dining at its finest. The food here is magnificent! The service is amazing. Food arrives timely and not on top of each course. Each dish is like an explosion of flavors in your mouth. When I visit Orlando, it is one of the first restaurants at which I make a reservation. Highly recommend it. It is a bit pricey, but well worth it.
I was staying at the Ritz and chose Primo in the JW next door as the menu looked to have pleasing choices to have dinner with my son and his wife.
The staff were very pleasant and attentive.
However. The food was not exceptional at all.
We ordered a variety from the menu too. Salad with added shrimp, a fish dish and a pasta dish..
We sent the salad back to have the shrimp cleaned up. They were served in their entirety with shell, heads legs and tails sitting on top of the salad and looked very unappetizing.
The pasta was mediocre and a small portion for a main course and nothing special. The fish dish was ok.
Overall, it was very pricey and not worth it. I wouldn't go back.
Excellent restaurant. The best at this property. We had may things from the menu and it was all excellent!
The food was amazing and the service was excellent. Juan was on spot for everything we needed. He was an excellent waiter. We invited some friends along for the weekend. This was their first time to dine at Primo and they were not disappointed. Chef Melissa brought out a special dish she was working on for an event to let us try. We had a wonderful evening. Will definitely return.
The food and service were wonderful. We throughly enjoyed our evening.
Just awful food. My chicken was so dry, tiny and terrible. The pork scallopine was massive and unattractive due to the volume of food on the plate. Not good at all. I would not go back.
Excellent service. Excellent wine. Amaroe! Appetizers better than entree. Salads, cheeses, meatballs, grits, yum!
Michelle Marie F was our server and she was perfect!
Most awesome birthday celebration/ conclusion of intense business meeting that we ran. Can’t wait for next year.
Excellent food and service with a convenient location.
Very nice atmosphere, food delicious, staff excellent!
Dinner was very good but after our dinner arrived we felt foregotten. No one stopped by to check if they came out okay or refill drinks. My date seemed annoyed with his dinner but again no one came to the table. We saw several servers approach our table then go to the bigger tables instead. I wasn’t even sure if someone was going to bring us a check at one point. We’ve dined here before and have had much better service experiences in the past.
Great waitstaff and fantastic food both nights I went to this restaurant! Highly recommend the lobster fettuccini, just can’t beat homemade pasta.
We went to Primo with low expectations, given that it's within the JW Marriott in the Grande Lakes Resort. What we found is a chef-driven (Melissa Kelly) restaurant serving fresh, seasonal dishes with a Mediterranean / Italian bent. Our server and supporting cast were as good as any you'll find. To get to restaurants off-property isn't a short drive and this venue in the hotel was a very pleasant surprise. The prices were high, but so is everything on the property. The cost of convenience!
Wonderful pork saltimbocca. They also gave out app and dessert tasters for no charge. The mushroom bisque was delicious but the eye appeal was lacking. A little pricey but for a special occasion well worth the money. I feel that an Italian restaurant should have taramisu year round though.
This, our second visit to Primo, was perfect. Heirloom tomatoes grown on property, imported burrata cheese, house made pastas, and wonderful service made for a lovely dining experience. Buono!
Great rest, beautiful location and the staff was amazing. They took great care of us for Anniversary Celebration.
The food and service were phenomenal. Definitely recommend
Overall another good meal at Primo. In the past food was slow to arrive but this time it wasn’t too bad. Food was hot and good. Dessert tasty. Service was attentive. My only complaint is the price. Food is extremely expensive and I am not sure the food, atmosphere or service is worth that price. I would recommend trying it, just be ready for the bill.
Delicious food, great ambiance and very attentive wait staff.
With such a beautiful balcony, the curtains should have been opened to enhance the ambiance. I know “baby chicken” is a culinary dish, but in today’s atmosphere, it is an inappropriate term; my wife was shocked when the term was used. The taste of the food was OK, nothing special. I ordered the seafood ravioli and got 3 raviolis, 2 prawns with a drizzle of sauce. Hardly worth $38. The staff was very attentive and nice. The waitress was polite and informative, but didn’t make a strong effort to make it a memorable experience. We don’t mind spending money on exceptional food and a special experience, but this was neither.
Great service and great food! Lots of different choices.
Fantastic from start to finish. Freshness factor very high due to onsite garden. Inventive dishes that don't try too hard. With a very special beer and wine list. Go!
Great service. Let us talk and linger
Pleasant, relaxing setting. Attentive staff and knowledgeable waiter. Highlight of dinner was lobster/shrimp served over homemade pasta. Definitely recommend.
Excellent food and service. The red grouper was amazing. Will return soon
Chef Dylan was outstanding. Wow Chef. Thank you for amazing dinner. My wife and I have been to Primo on many occasions but this night was above average. We started with the garden veggie pizza and Chef Dylan dropped off some meatballs with creamy polenta. WOW! we shard the garden salad next then took a short break before getting started on the main course. A waygu ribeye Graded as A5. I have had some pretty Great waygu but this was a top 2 ever Great waygu.
I love this restaurant the service is always wonderful and the food is alway great.
We love Primo. Whenever we are in Orlando we visit Primo. Excellent food and service and drinks.
Kelsey was wonderful! Service was impeccable! Loved the open kitchen!
Very disappointed for a JW venue. We looked on line at menu and saw things we liked. Website was completely wrong. Food very mediocre and over priced.