Online reservations at Primo - Rockland can only be made directly on their website.
It was freezing! There was record cold but that’s not an excuse as there was cold air blowing on my legs the whole time and the staff shrugged it off 3 times as a “drafty” house. It meant the food was instantly cold after being brought out. The food was “fine” not really noteworthy or destination worthy as the hype would have you believe. Very disappointing-it might have been slightly more enjoyable if it was cozy and warm as I had anticipated and not in my coat and scarf the whole time. Still overpriced for the quality of food that can be found at many other great food destinations in Maine for less and a more comfortable and pleasant dining ambiance. Would not return again.
The food at Primo is outstanding. We have eaten at Primo a number of times over the last few years and both the menu and food are consistently very creative and well executed. The service however can be hit or miss. This New Year's eve, it was more of a miss. This did not seem to be a consequence of being overly busy, it was not. We have been there when it was much busier. We had reservations, and despite there being empty tables when we arrived, we were directed to wait in the bar until "our" table was ready. We were seated 30 minutes after our reserved time. The wait staff is pleasant, but on this occasion did not meet our expectations for the level of service we have enjoyed there previously and have come to expect for the prices (our bill was over $300.00 [including a 20% tip] for two without dessert or a bottle of wine). Examples of the less than expected level of service included obviously empty glasses placed at the edge of the table not being cleared until we asked them to be cleared after multiple visits to the table by servers/wait staff, no refilling of water glasses by wait staff; we did it ourselves, and food (complementary pre-meal appetizers) being placed on the table by runners without description of what is was. It seems as though the staff is trying, but has not been adequately trained to provide the level of service that should be provided to make this a truly 1st class experience. Again, this seems more a function of who you get than anything else. We have been there previously and had outstanding service. The service was fair, just not what we expect at the prices charged. Despite this, we will return as the food is good enough to overlook the inconsistent quality of service, just not as frequently as we otherwise would. It is unlikely we will return for dinner on New Year's Eve.
Always fun. Crazy busy always. Terrific waitstaff. Food is always wonderful.
Even though I gave it a poor review based on my New Years Eve experience, that was the first time I've been disappointed here, so I don't think it's fair to say I would not recommend it, because I would. I'll go back, but if I have another experience like the latest one, I will stop sending people there.
My risotto was way stiffer than even an al dente, the lobster was tasteless and had the texture of something that had been previously frozen. It was so cold in there that I had to leave my coat on, and I was not even sitting near an outside wall.
We were there 20 minutes before drinks were offered, and 45 minutes before they arrived.
All in all, very, very subpar for Primo.
I had such high hopes for this restaurant as I had heard such great things. We had a reservation and had to wait 20 minutes for our table to be ready. Overall, the food was just okay, none of the bold fantastic flavors I had hoped for, and it is very expensive. If you’re going to charge those prices, you have to deliver each and every time.
Great as usual waiter Ed was the best!!! See you soon
Very good as always. Service still needs help, but the creative food makes up for that.
The ambiance was very good and the food excellent. I have never had a meal at Primo that has not been outstanding. Really like the local ingredients and fish.
A bit of a disappointment this time. On Christmas Eve, we took some family who have heard us rave for years about Primo. Overall, the food preparation wasn't up to its usual level. Could be that we just prefer the vibe in the summer when the farm is up and running. We'll be back.
I was really looking forward to dining at Primo as most people I know highly recommend it. I am thinking that perhaps summer or fall when the grounds are in bloom, might be a better time. The food was good, but not interesting. I thought the chicken livers and oyster appetizers needed more levels of flavor with side sauces. Both were bland. The lobster special was good sitting atop the risotto, but the mixture stuffed into the shell was a reach. The rabbit pasta dish needed more sauce.
The end of the season blues? Maybe everybody is ready for the season to end?
Besides the lackluster food, the room we were in for a romantic night out was so loud with dinner guests talking from table to table, that we could not hear the waiter or ourselves.
I would say the best experiences of the evening were our wonderful waiter, the Prosecco and biting into a tasty lobster claw.