Primo Italian American Cuisine

4.6
1403 Reviews
$31 to $50
Italian
Winner of 2016, 2017, 2018 Best Steakhouse, Best Italian Restaurant, Best Seafood Restaurant Best Martini, Best Romantic Restaurant, Best Unique Salad, Best Vegetarian Cuisine, Best Place to Dance, and Best Venue for Bachelor/Bachelorette Parties. Winner of 2016 Best New Restaurant.
Primo sure does live up to it's name!

PRIMO (meaning “The Best” in Italian) is our interpretation of the marriage of a classic American steakhouse and a signature Italian restaurant.

Replete with soaring ceilings, Italian marble, and custom furniture, PRIMO's grand and dramatic dining instantly sets a luxurious yet comfortable tone. The atmosphere is rivaled only by the menu, which is composed of both Prime and Grass Fed steaks, chops, and classic Italian dishes inspired by the vast regions of Italy. PRIMO's menu is both familiar and sophisticated, and complimented perfectly by our 100+ bottle wine list.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
Screening
  • Sick staff prohibited in the workplace
What 1403 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.6
service
4.6
ambience
4.3
value
Noise · Moderate
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Xkwwwx
Chicago
5 reviews
Dined a day ago
Overall5food5service5ambience5

Perfect all around 10

OT
OpenTable Diner
Las Vegas
1 review
Dined on November 18, 2021
Overall3food2service3ambience4

Second time there, first time was great, second time tonight the food had no flavor, it was bland and lacked flavor.

OT
vipOpenTable Diner
San Francisco
1 review
Dined on November 13, 2021
Overall4food4service5ambience4

Marco was our server and he was awesome. Young staff need more training.

JG
JackieG
1 review
Dined on November 13, 2021
Overall5food5service5ambience5

Excellent service & food! Marco is outstanding! Would definitely recommend

TD
vipTimD
Chicago
20 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

We have the halibut appetizer, tuna steak with a teriyaki risotto and a shrimp gnocchi and a cream sauce. The food, service and ambiance were excellent. I think this place has made a to turn around is excellent and I will go back.

f
vipfoodieman
Chicago
54 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

The whole lunch experience was wonderful. The food was delicious . The service was excellent

OT
OpenTable Diner
Chicago
6 reviews
Dined on November 11, 2021
Overall5food5service5ambience5

Great food, tons of options and fantastic service.

OT
OpenTable Diner
Chicago
4 reviews
Dined on November 11, 2021
Overall5food5service5ambience5

As always, everything was amazing! We have been going to Primo for years and it never disappoints. I highly recommend!

ML
MaryL
Chicago
1 review
Dined on November 11, 2021
Overall5food5service5ambience5

The food is delicious and the service is always great.

n
nicolea
1 review
Dined on November 6, 2021
Overall1food2service2ambience2

I had heard wonderful things about this restaurant, maybe they were having a bad day but the service was terrible, the hostesses were frustrated, we had a reservation the restaurant was packed. They have an extensive menu for both food and drinks.

Our server had two large parties in our room and our table of 5, she gave us ONE menu to share, after we asked for additional and she was able to locate additional. The room was cold, we had our coats on the whole time, the meals are all al la carte but the quality of the food should have been excellent at their price points. The octopus appetizer had potential but the octopus was overcooked and rubbery. The medium rare steak was medium rare on the inside but charred to a crip on the outside, we sent it back and they apologized but a restaurant of quality would not have even sent it to the table. The Chilean Sea bass was excellent but the rice bed, cold and mushy. The al la carte baked potato cold and dry. The lasagna was excellent.

I would have mentioned the other issues to the server or staff but I thought it futile and due to the speed of service and, I didn't want to be there any longer since the frustration level at that point was high. We came to celebrate one son's birthday and the other's PIR graduation and wanted to eat together as a family. We were comped on our 3 iced teas because of the steak.

I would like to go back and see if it was just a bad day if not, I'll stick with Steven's, Gurnee and Paisanos, Richmond are both excellent quality with excellent service.

MD
MarcD
Chicago
1 review
Dined on November 5, 2021
Overall5food5service5ambience5

First time dining here and we were very impressed.
Service, food and atmosphere all great. Will be back soon.

FR
vipFandRPags
Chicago
10 reviews
Dined on November 5, 2021
Overall5food5service5ambience5

Great food, great atmosphere

JP
JoeP
Chicago
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

The Service was exceptional as always. Great atmosphere

TC
ThomasC
Milwaukee
1 review
Dined on October 30, 2021
Overall5food5service5ambience3

Very loud plus one waiter was very very loud while serving a large table near us

OT
vipOpenTable Diner
San Francisco
25 reviews
Dined on October 30, 2021
Overall3food4service2ambience4

Service was good but very rushed. In and out in less than 1hour
Food very good but we weren’t done with appetizers when entree was brought out. Were barely finished when checked was brought.
Bar asst manager apologized. Cocktails after dinner were good.
Would try again but hope to slow it down.

H
vipHappyfeet2
Chicago
47 reviews
Dined on October 30, 2021
Overall4food3service4ambience4

My husband and I enjoy going out for dinner. I was disappointed in my halibut tonight. Someone did come out and ask, because we asked for a sauce to help the fish not be so dry. We said it would be fine. I would never order this again. I usually get the Sea bass, but wanted to try something different. Everything else was good.

w
walters
Chicago
7 reviews
Dined on October 30, 2021
Overall5food5service5ambience5

outstanding menu and service - a first rate experience!

LM
LaurenM
Chicago
1 review
Dined on October 29, 2021
Overall4food5service4ambience5

This place was amazing! Food was so good and worth the price!

D
Djabacus
Chicago
10 reviews
Dined on October 29, 2021
Overall5food5service5ambience5

Always fantastic service the dynamic duo behind the bar on Friday's are always fantastic.

OT
OpenTable Diner
Chicago
7 reviews
Dined on October 28, 2021
Overall5food5service5ambience5

What a delightful surprise. This is a gem in gurnee. We did apps, drinks, salads and entrees. Everything was great. Service and food. Can’t wait to go back.

V
Vaji
Chicago
3 reviews
Dined on October 25, 2021
Overall5food5service5ambience5

Fantastic in every way, other than somewhat overpriced.

c
cmklink
Chicago
1 review
Dined on October 25, 2021
Overall5food5service5ambience5

We have visited several times and it is always a great experience!

DA
DavidA
Milwaukee
1 review
Dined on October 23, 2021
Overall5food4service5ambience4

Food was very good - but the service was better. Literally best service I have had at a restaurant in nearly 2 years.

b
vipberttwins
Milwaukee
21 reviews
Dined on October 22, 2021
Overall5food5service5ambience5

Food was awesome, Band downstairs was awesome! We love this place!

LM
LeslieM
Chicago
9 reviews
Dined on October 19, 2021
Overall5food5service5ambience5

Primo never misses at all! Great food. Fabulous atmosphere. Amazing service. From the pleasant and happy hostess to our amazing bartender, Dawson. Nothing could have gone better. Love coming here and enjoy every minute spent and the best food!

GF
vipGFKGST
Chicago
12 reviews
Dined on October 18, 2021
Overall5food5service5ambience5

The Macadamia Crusted Halibut was outstanding!! Service is always terrific as well!!

OT
OpenTable Diner
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

We had a great experience. Nevin, at the bar was fantastic. Suggested wine and appetizers. Everything was top-notch. The service was great. The lamb lollipops were incredible! They opened up their downstairs parlor and the live entertainment was really top-notch.

S
vipSusen
Chicago
7 reviews
Dined on October 15, 2021
Overall5food5service5ambience5

Food and service always excellent! Love the Miso Sea Bass. We had so much fun down in The Parlor… seeing Lauren Hall perform was awesome! Great ambience/ vibe. Nicole and Elliot Khayat do an amazing job catering to their patrons:-)

CB
vipChrisB
Chicago
25 reviews
Dined on October 13, 2021
Overall5food5service5ambience4

Always a great meal at Primo! My usual is the Wedge Salad, complete with the onion ring on top, and the Ahi Tuna with Teriyaki Risotto.

DK
DebbieK
Chicago
13 reviews
Dined on October 9, 2021
Overall5food5service5ambience5

Had the beef wellington, out of this world good!!

H
vipHappyfeet2
Chicago
47 reviews
Dined on October 8, 2021
Overall5food5service5ambience4

Love the restaurant and the food, though, we felt very rushed….

BP
vipBillyP
Chicago
29 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

We’ve been to Primo a few times and this visit was exceptional. Everything from start to finish was well timed and truly delicious.

Go and enjoy :)

r
reesem
1 review
Dined on October 7, 2021
Overall5food5service5ambience5

Waiter was amazing and the food came fast and was so delicious! Cant wait to go back!

OT
OpenTable Diner
Chicago
2 reviews
Dined on October 5, 2021
Overall4food4service5ambience5

Overall this was a very nice place to have dinner. Dawson, who from my understanding is new took great care of me and the service was top notch. The restaurant itself is really neat inside and the staff seemed very energetic. The food was good, but can be edited, as there are pieces to the things I had that were not necessary. The Parmesan Crisp wasn’t crisp and was way too thick. I wouldn’t consider trying to bite into one again unless that’s fixed.

DK
DebbieK
Chicago
13 reviews
Dined on October 2, 2021
Overall5food5service4ambience5

Food was delicious! Had to wait a while even though we had reservations.

LR
LoriR
Milwaukee
4 reviews
Dined on October 2, 2021
Overall5food5service5ambience5

The staff at the front desk was a little scrambled and immature. Many people were waiting beyond their reservation time and the girls didn't seem to have a great handle on it but got everyone seated.

PH
vipPHILIPZ
Chicago
12 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

Amazing place
Great food
Best service

v
valface
Chicago
3 reviews
Dined on September 23, 2021
Overall5food5service5ambience5

Always good...ALWAYS!!! Marco best waiter, Edgar best server.

GS
GaryS
1 review
Dined on September 22, 2021
Overall5food5service5ambience4

We really enjoy dining at Primo. They have excellent menu options. We have tried multiple dishes and all of them have been very good. The only thing I find that could be improved is the lighting is a bit too dim, it is hard to read the menu . Other than that, the staff is very good, very friendly. Very nice drink options too.

r
vipricks
Chicago
20 reviews
Dined on September 18, 2021
Overall4food5service4ambience4

Excellent food but they can use more staff on a Saturday night.
Very noisy room.

FAQs

You can order delivery directly from Primo Italian American Cuisine using the Order Online button. Primo Italian American Cuisine also offers delivery in partnership with Uber Eats. Primo Italian American Cuisine also offers takeout which you can order by calling the restaurant at (847) 336-3446.

Primo Italian American Cuisine is rated 4.6 stars by 1403 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Primo Italian American Cuisine