Primo Italian American Cuisine

4.6
1228 Reviews
$31 to $50
Italian
Winner of 2016, 2017, 2018 Best Steakhouse, Best Italian Restaurant, Best Seafood Restaurant Best Martini, Best Romantic Restaurant, Best Unique Salad, Best Vegetarian Cuisine, Best Place to Dance, and Best Venue for Bachelor/Bachelorette Parties. Winner of 2016 Best New Restaurant.
Primo sure does live up to it's name!

PRIMO (meaning “The Best” in Italian) is our interpretation of the marriage of a classic American steakhouse and a signature Italian restaurant.

Replete with soaring ceilings, Italian marble, and custom furniture, PRIMO's grand and dramatic dining instantly sets a luxurious yet comfortable tone. The atmosphere is rivaled only by the menu, which is composed of both Prime and Grass Fed steaks, chops, and classic Italian dishes inspired by the vast regions of Italy. PRIMO's menu is both familiar and sophisticated, and complimented perfectly by our 100+ bottle wine list.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 1228 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.7
service
4.7
ambience
4.4
value
Noise · Moderate
94% of people would recommend it to a friend
Sort by
Filters
MG
MeGal
San Diego
3 reviews
Dined 6 days ago
Overall5food5service5ambience5

With Covid we haven't been out for a long while it was a great experience for our 1st time going out in months

GG
GearyG
Chicago
1 review
Dined 6 days ago
Overall5food5service5ambience5

We had a wonderful dinner and went to the Simply Elton show. An evening to remember.

DM
DaveM
Chicago
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Love this place and its.staffis a great place to meet friend for dinner or just a cocktail and desert

JM
JustinM
1 review
Dined on January 12, 2021
Overall5food5service5ambience5

Beautiful restaurant with excellent food and great service.

OT
vipOpenTable Diner
Chicago
11 reviews
Dined on January 8, 2021
Overall5food5service5ambience5

Always a great dining experience and the food is always great as well as the Service!

GM
GinaM
Chicago
25 reviews
Dined on January 5, 2021
Overall4food4service3ambience4

Instead of being seated in the mail dining room, we were put in a side room. The room filled up and the waiter seemed to be the only wait person that evening. No one was in the main dining room with the exception to 2 individuals at the bar. I did not realize we needed to specify that we wanted the main dining room. While the wait person seemed to work the room well, we waited a long time for our bill and even longer for the wait person to come and retrieve our payment.

TK
vipTracyK
Chicago
12 reviews
Dined on January 2, 2021
Overall5food5service5ambience5

Delayed NYE celebration. Primo is always our go to! Marco is an amazing server. The food is top notch! They are very accommodating.

LG
LuigiG
Chicago
1 review
Dined on January 1, 2021
Overall5food4service5ambience5

I thought the grilled octopus was a whole octopus not sliced, and not a salad, but than again, I should have read the menu better.

DB
vipDarleneB
Chicago
5 reviews
Dined on December 26, 2020
Overall5food5service5ambience5

Food was delicious. Nice menu, good service and nice atmosphere.

r
vipronl
Chicago
1 review
Dined on December 24, 2020
Overall5food5service5ambience4

Marco is great as usual. glad they had a dining option and we could dine out.

J
vipJeff
Chicago
21 reviews
Dined on December 19, 2020
Overall5food5service5ambience5

Always amazing. Great food, environment and service

CR
CatherineR
Chicago
4 reviews
Dined on December 17, 2020
Overall2food2service2ambience2

We’ve been many times and it’s been great. Was really looking forward to coming back. They had us all in a side room and it was cold against the windows. Very loud because every table was filled and it was echoing. The food wasn’t good. I ordered the sea bass and it was rubbery. Server was very so. Took him 10 min just to approach our table.

SL
SamanthaL
1 review
Dined on December 12, 2020
Overall5food5service5ambience5

Most amazing dinner I ever had! Our server was amazing and very patient! He always made sure we had what we needed !! Will return!

K
Kimmie
1 review
Dined on December 11, 2020
Overall5food5service5ambience5

Excellent food, service and atmosphere! Gurnee’s best kept secret!

DR
DanielaR
Phoenix
1 review
Dined on December 7, 2020
Overall5food5service5ambience5

Marco our waiter was fantastic! The food was delicious (I got steak, boyfriend got prime rib) both were excellent

CB
CoryB
Chicago
8 reviews
Dined on December 5, 2020
Overall5food5service5ambience5

Beautiful and relaxing atmosphere, safe and healthy protocols followed, and a friendly professional staff served us this evening. A huge menu with a lot of variety for our family to choose from. Excellent food and drinks. Good pace to the meal. Would recommend this restaurant for a consistently great experience.

OT
OpenTable Diner
Chicago
1 review
Dined on December 4, 2020
Overall5food5service5ambience5

Awesome as always!

OT
vipOpenTable Diner
Chicago
3 reviews
Dined on December 4, 2020
Overall5food5service5ambience5

absolutely the best....Kyle the manager is terrific and Ryan is our server. Love this restaurant

m
mikep
1 review
Dined on December 4, 2020
Overall4food4service4ambience4

A nice surprise. Good food, good service, nice comfortable ambiance. Not inexpensive.

KB
KarlaB
Chicago
2 reviews
Dined on November 20, 2020
Overall5food4service5ambience5

Great ambiance and service. Had to send steaks back but received compensation.

P
Pennypkr
Chicago
3 reviews
Dined on November 14, 2020
Overall5food5service5ambience5

We have been here twice now and the food is absolutely fantastic! They have done a really nice job making the best of it during the COVID rules all restaurants are facing by providing well spaced, outdoor air ventilated table area and great decor making the dining area feeling very nice and not like a temporary set up. We will be back for sure!

TK
vipTracyK
Chicago
12 reviews
Dined on November 9, 2020
Overall5food5service5ambience5

This is a perfect way to celebrate my 50th birthday during Covid. We couldn’t have a lot of people and they still made me feel celebrated and a honored.

OT
OpenTable Diner
Chicago
2 reviews
Dined on November 8, 2020
Overall5food5service5ambience5

Above and beyond service. Excellent food and wonderful ambiance.

SG
StephanieG
Chicago
2 reviews
Dined on November 7, 2020
Overall5food5service5ambience5

Our food was very good, our waiter Marco was fantastic. Considering the times we are in right now, I felt safe being there.

OT
OpenTable Diner
1 review
Dined on November 7, 2020
Overall5food5service5ambience3

For outdoor dining it was a great setup

D
Denpro
Grand Rapids
1 review
Dined on November 7, 2020
Overall5food5service5ambience5

my wife and I have been regular diners at Primo's since opening. They really exceed all expectations of food quality, and taste.
The service is the best you will find anywhere , Nicole, Elliot and Marco the Sommelier are always making sure that we are comfortable and enjoying our experience.
Many restaurants have good days and bad, but at Primo's the consistency is always 125% and they never fail!
If you have not tried them you need to , you will not be disappointed!

KG
vipKathyG
Chicago
8 reviews
Dined on November 5, 2020
Overall5food4service5ambience4

Great Staff, great service!!!! Will definitely be back. :)

PS
vipPaulS
Milwaukee
27 reviews
Dined on November 2, 2020
Overall5food5service5ambience5

We sat on the outside Patio and it was really nice--It was brisk out but the table had a built in firepit--stayed warm. Our server Marco was such a friendly happy person and made us feel welcomed and comfortable and very prompt too. Food was delicious. We will definitely be going back again.

S
vipSusen
Chicago
4 reviews
Dined on October 30, 2020
Overall5food5service5ambience5

Great establishment with excellent food!

OT
OpenTable Diner
Chicago
6 reviews
Dined on October 29, 2020
Overall5food5service5ambience5

We are never disappointed here.

OT
OpenTable Diner
Chicago
1 review
Dined on October 29, 2020
Overall5food5service5ambience5

As always Primo’s doesn’t disappoint. Food, drinks, service and environment are all excellent.

GM
GinaM
Chicago
26 reviews
Dined on October 28, 2020
Overall4food4service4ambience4

The hostess did a great job when we entered, were seated and when we left. Although I made the r reservation for a special occasion, the server never acknowledged it. My husband requested a spoon for his spaghetti which the server never brought to the table. We ordered coffee, which took a long time as they had to make some, and he never came back to refill our cups. While the food was good, it was nit real hot. We have visited the restaurant many times, have a good service and food, so hopefully this was just a time time issue.

OT
OpenTable Diner
Chicago
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

Beautiful place great food and service !!!

LN
LetishaN
1 review
Dined on October 24, 2020
Overall3food1service4ambience5

Food was bland or sweet.. more than half of orders went back and had to be replaced with other meals.

TG
TashinaG
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

My fiancé and I went for our 4 year Anniversary and we were pleasantly surprised by the ambiance of the place. We told out waitress who was great btw that this was our first visit and at the end we were meet with a surprise dessert with candles to end our night out. Food was great and came out in time. We’ll definitely be back again...

DN
DanielN
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

The Sweet and Sour Scallops out of this world, Grilled Swordfish, what a great flavor, Vodka Tortelliniwas very good, drinks were fantastic. Marko made great wine choices for us, the whole night was wonderful and we will be going back

PF
PamelaF
Chicago
1 review
Dined on October 21, 2020
Overall5food5service5ambience5

Primo has become our new favorite restaurant!! Food is consistently outstanding, value is great, service is perfect!!

AH
vipAnneH
Chicago
60 reviews
Dined on October 21, 2020
Overall4food5service5ambience3

Had appetizers and wine, half prize Wednesday. Loved the octopus grilled salad, crab cakes .GREAT service

SH
SilasH
Chicago
2 reviews
Dined on October 18, 2020
Overall1food4service1ambience4

It was my sisters birthday and the waiter I had was horrible he literally ruined my sisters birthday experience. I called to validate my reservation a day before. I asking what amenities were offered for a birthday and I was told a sparkler and a piece of tiramisu. I also requested Marco to be our server as I had him on my first visit to this restaurant. This guy is the sommelier and a server but he was so knowledgeable I assumed he was the manager. Do not go if he is not there, horrible experience CALL FIRST. I spent $70 by myself tasting some of the GREAT menu items suggested by Marco, my reserved palette was filled with robust flavors. He is what makes it worth spending your hard earned money and he creates an experience. I tipped him handsomely with NO regret! He single handily was the reason I chose to have my sister experience the same thing on her birthday!

The server that I had lacked enthusiasm, was not personable, made no suggestions, had to be reminded we needed refills numerous times. He literally was hardly seen. The restaurant was literally empty there was literally 3 parties in the whole establishment a party of three, a party four and my party of three so really no reasonable excuse. We didn't even order an entrée service was so bad. Upon entering establishment I reminded host that it was my sisters birthday, she stated we will make sure you are taken care of. After not being checked on for a while or asked would we like a main entrée my sisters demeanor changed and she was ready to go. I again reached out to the host since I could not find our server and she stated she remined the wait staff about the sparklers and cake I was promised. Still nothing, I then asked the the server he said Oh yeah Ill be right back again he disappeared for a while. We finally decided to leave as we were leaving some guy brought out one sparkle out no cake. Then our server comes out with a sparkle and a piece of cake lol as we are walking out the door. I said keep it!

MG
MeGal
San Diego
4 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

My favorite is the grilled octopus appetizer. All ravioli dishes are delicious. Try their risotto with salmon, yummy 😋

FAQs

Primo Italian American Cuisine offers takeout which you can order by calling the restaurant at (847) 336-3446.

Primo Italian American Cuisine is rated 4.6 stars by 1228 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Primo Italian American Cuisine