Primo Italian American Cuisine

4.6
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1071 Reviews
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$31 to $50
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Italian
Winner of 2016, 2017, 2018 Best Steakhouse, Best Italian Restaurant, Best Seafood Restaurant Best Martini, Best Romantic Restaurant, Best Unique Salad, Best Vegetarian Cuisine, Best Place to Dance, and Best Venue for Bachelor/Bachelorette Parties. Winner of 2016 Best New Restaurant. Primo sure does live up to it's name! PRIMO(meaning “The Best” in Italian) is our interpretation of the marriage of a classic American steakhouse and a signature Italian restaurant. Replete with soaring ceilings, Italian marble, and custom furniture, PRIMO's grand and dramatic dining instantly sets a luxurious yet comfortable tone. The atmosphere is rivaled only by the menu, which is composed of both Prime and Grass Fed steaks, chops, and classic Italian dishes inspired by the vast regions of Italy. PRIMO's menu is both familiar and sophisticated, and complimented perfectly by our 100+ bottle wine list.
What 1071 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.7
service
4.7
ambience
4.3
value
Noise · Moderate
98% of people would recommend it to a friend
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PP
Chicago
2 reviews
Dined 3 days ago
Overall4food4service5ambience4

We've been to Primo a half dozen times, or so, but it's been awhile. Our server was Ryan, and he was exceptional. He was friendly, amusing and knowledgeable. Best of all his timing was impeccable; very attentive without being a pest. He seemed to anticipate our needs and showed up at all the right times.
Food and atmosphere were both very good, as usual, but the service won out. We'll be back again.

JL
Chicago
20 reviews
Dined 4 days ago
Overall5food5service5ambience5

Flatbread special was a perfect balance of cold and hot items. Buttery crust.
Truffle mac was almost as many mushrooms as mac. A nice amount of cheese.
Kim had the pecan salmon. One of her favorites.
Desert we tried the beignet tree. almost had to take the last 1 home strawberry was my favorite, chocolate was Kim's but the caramel was all used also.
Danielle's always great

JR
1 review
Dined on January 11, 2020
Overall4food4service4ambience4

Was our third time there. Food was good as usual except my husband's steak was not cooked well done as he had asked. Also French onion soup with cheese was kinda cold. But other than that was a very good meal.

GH
Chicago
3 reviews
Dined on January 11, 2020
Overall3food2service5ambience5

Primo is a nicely decorated and elegant restaurant and we were very excited about our reservation. Imagine our surprise when our food arrived within 2 minutes of ordering! It is not possible for fresh food to arrive that quickly, so one can only assume it was precooked / reheated. The veal was tough and tasteless. The meatball and linguine sauce tasted like it was out of the can. We will NEVER dine at Primo again.

OT
Chicago
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

Excellent as usual. We’ve been dining there since shortly after their opening and never had a bad meal or experience. Great service, knowledgeable Sommelier and wine selection - always greeted by the manager and asked whether there is anything he can do for us. Recommended for anyone desiring an excellent meal at a very reasonable price.

S
Chicago
46 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

Great place for lunch or dinner. Servers are excellent and always friendly.

OT
Chicago
3 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Danielle was an outstanding waitress!

JL
Chicago
21 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

Danielle was our server. We always request her.
There were no specials so we started with the Crispy Calamari. The way you make it is always light and never greasy at all.
Kim had the braised pear raviolis. This was recommended by our server the first time we had her and it still one of Kim's go to meals and it was great.
I tried the New Your Romensco, your steak is as good as I do it at home and really enjoy the toppings on this. It was 40, but I'm getting 2 meals out of the left overs.
For dessert we had the carrot cake, big enough to share and bring home dessert for the next day.

OT
Chicago
1 review
Dined on December 31, 2019
Overall4food2service4ambience4

We were there on NYE so the prices seemed higher than their normal menu and the kitchen was expectedly overwhelmed. Our waitress was wonderful but our food was very slow coming out. The vodka tortelini was bitter and my dinner companions' salad were unremarkable. I would have to go back again to know if this was just an off night for the restaurant.

OT
Chicago
5 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Great food, excellent service and a fun event with excellent entertainment for New Years Eve.

CJ
Chicago
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Wonderful food and NYE experience.

OT
Chicago
5 reviews
Dined on December 31, 2019
Overall2food3service1ambience3

First New Years dinner with our 10 year old granddaughter at Primo. Reservation was for 6:15pm and we were seated right away. Our server took our drink order and it took about 15 minutes to receive it. Appetizer ordered. Was overcooked and very crunchy on the bottles of the meatballs. Ordered dinner shortly afterwards and took awhile to receive it. Ordered a second glass of wine and again, waited. Our server was scarce at best. Nice, but scarce. Once dinner was finished, our server asked if we would like the dessert menu. Husband ordered coffee and I ordered a cappuccino. Cappuccino was barely lukewarm and it took 5 minutes to get sugar! Took 25 minutes to get the beignets. At the 10 minute mark, our server said it “would be just another minute or two”. 15 minutes later the beignets were delivered - along with our check. Never asked if we’d like a second cup of coffee or anything else.

We realize it is Nw Years Eve and everyone was busy. But when we observed other servers around us, their patrons were receiving far better attention and service! it was extremely disappointing. And unfortunately the server’s gratuity reflected the lack of service we received. When you spend $150+ for two adults and a child....

At that point, as much as we would have liked to ask to see a manager, we elected to not say anything at all.

CL
Chicago
10 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

We always enjoy going to Primo we have never been disappointed and I especially like them because they now are buying micro greens from my sons new business -Garden City micro greens- thank you!

SF
Chicago
55 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

This is the 3rd year we have ushered out the year at Primo. The wait staff is always friendly and attentive. The food choices are interesting and the preparation is top shelf. We enjoy whatever we order each time we go. Definitely will eat here again in the future.

SR
Chicago
17 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Always a nice time at Primo! Such a pretty restaurant with great food!

OT
Chicago
1 review
Dined on December 27, 2019
Overall4food4service5ambience5

Always a good experience at Primo! We were a little disappointed as they got rid of the table side Caesar Salad and they also changed the cappuccinos (used to be in large cups with sugar stick). These were our two favorite things to order before/after main course, so it was disappointing to see them changed. The food was still very good and we would return.

MR
Washington DC
2 reviews
Dined on December 24, 2019
Overall4food4service5ambience4

Great meal. We will be back

r
Chicago
10 reviews
Dined on December 24, 2019
Overall5food5service3ambience5

Great meals for everyone!

OT
1 review
Dined on December 24, 2019
Overall4food5service4ambience4

Christmas Eve

J
Chicago
4 reviews
Dined on December 23, 2019
Overall5food5service4ambience5

We had our rehearsal dinner here last year for 60 people. Wonderful experience, phenomenal owner.

FH
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

Everything's was excellent just that they forgot i made reservation for a birthday and didnt offer anything to celebrate.

JL
Chicago
21 reviews
Dined on December 20, 2019
Overall5food5service5ambience5

This time we had the flat Bread with mixed vegtables. This was not as good as the flatbread normally is. This was the weak part of an otherwise fantastic evening. I think it was just room temp when we got it. Then I had the Lamb Risotto special, the lamb shank is favorite meal at Primo.
Kim had the Baked Chicken Rigatoni, this is at least the 2nd or 3rd time she has ordered this. Always hot and she gets about 2 lunches out of the leftovers.
We had the Vanilla Creme Brulee for dessert. This is just right for the two of us to share, and for the first time we were served with 2 soup spoons. Danielle was our server, also made sure we had spoons for dessert.
Danielle always makes sure we have fun when we are out and that's why we request her every time we are there.

KP
Chicago
2 reviews
Dined on December 16, 2019
Overall4food3service3ambience5

Dinner was on Monday during the Christmas season. We were seated quickly but it was 10 minutes until the server came to the table. The restaurant was busy but not exceedingly so. Our appetizer was cold & had to be returned. Our entrees were satisfactory, but not especially great. Not an overwhelmingly positive experience.

GM
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

Excellent restaurant. Our server, Marco, was top notch!!!

JH
Chicago
8 reviews
Dined on December 13, 2019
Overall5food5service5ambience5

Delicious food and great service as always!

KF
Chicago
9 reviews
Dined on December 11, 2019
Overall5food5service5ambience5

It was my friends birthday dinner.

KS
Naples
118 reviews
Dined on December 10, 2019
Overall5food5service5ambience5

While in town we visited family who suggested Primo Italian. Great choice. The ambiance was warm and cozy. Service by all was excellent. All our meals were wonderful. We had a delightful evening. Will definitely be back!

VR
Milwaukee
4 reviews
Dined on December 7, 2019
Overall2food3service2ambience4

I was there for my daughter's birthday which the restaurant totally forgot and I had to remind the waiter. The restaurant was very noisy, service poor and the Sea Bass was salty! Disappointed experience.

JL
Chicago
21 reviews
Dined on December 6, 2019
Overall5food4service5ambience5

Everything was very good. They made a new dessert. It was light and tasty. The crust was too thick and maybe a little dry. That would the only thing to change. Tried the onion rings, they were good to.

VC
Chicago
1 review
Dined on December 6, 2019
Overall5food5service5ambience5

Our experience was phenomenal! Everything from the service, recommendations, the exceptional food, wine and ambiance was absolutely wonderful. My new very favorite restaurant that is just exceptional

CH
1 review
Dined on November 29, 2019
Overall5food5service5ambience5

Excellent service! Delicious food!!! Pricey, but when it’s a great experience I don’t mind once in awhile!!! Will definitely recommend!!!

OT
New York Area
4 reviews
Dined on November 28, 2019
Overall4food4service4ambience4

Great food and beautiful environment

OT
Chicago
8 reviews
Dined on November 28, 2019
Overall5food5service5ambience5

The Thanksgiving Turkey was marvelous. Lightly smoked flavor to the stuffing. Handmade cranberries so great I wanted more and more. Highly recommend for any occasion.

KW
1 review
Dined on November 28, 2019
Overall5food5service4ambience4

Wonderful food and our server was excellent. Would definitely dine here again.

DR
1 review
Dined on November 28, 2019
Overall5food5service5ambience5

Thanksgiving day dinner was delicious!! I was a little leery about eating a traditional Thanksgiving meal at an Italian restaurant but Primo far exceeded my expectations. Turkey, dressing, mashed potatoes, and cranberry sauce better that I have ever made myself! The pumpkin pie was the perfect ending to a perfect meal.

OT
Chicago
33 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

Very nice ambiance. Great tasting quality food with excellent plate presentation and portions. Excellent service.

ML
1 review
Dined on November 22, 2019
Overall5food4service5ambience5

My food was good (I ordered the 6oz filet) but was a little overcooked which was opposite of what was discussed with server and my sons 10oz filet was very undercooked and he wanted medium well- it was nearly bloody. My husband wouldn’t eat his chicken Alfredo because it was awful. Very bland and the chicken appeared to be pre-packaged. The rest of the meals were good. Otherwise it was very nice. I’d still go back because the restaurant is cozy yet beautiful inside and I enjoyed the ambiance a lot.

JB
1 review
Dined on November 22, 2019
Overall5food5service5ambience5

Very good! We loved it! My husband the CV constant complaint as inert even loved it as nd is pl and inning as trip back!! Only issue we had was the calamari was bland and under whelming but the rest was fantastic!! Service was great, fast and friendly. Restaurant was very warm and inviting. Great place and experience. We will definitely be back!!

OT
Chicago
42 reviews
Dined on November 22, 2019
Overall4food3service4ambience4

Nice atmosphere and large menu selection. The meat balls and calamari were very good appetizers. Short-ribs and filet were very good. The Spicy Frutti Di Mare entree was a disappointment. It had a nice spice to it and tomato base was excellent. However, oversold as a seafood dish as mainly calamari and not the mussels, shrimp, crab and salmon listed on the menu

NT
Chicago
12 reviews
Dined on November 19, 2019
Overall4food4service4ambience5

We enjoy going to Primo for special occasions. The food and service is very good.

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