Quite a nice surprise. We were celebrating our Anniversary and choose Primo. Nothing was lacking in the experience. We were treated to some complimentary Italian sparkling wine to start. My NY Strip was a different presentation, but none the less awesome. My Lady's scallops were great as well. Sara (our server) and the rest of the staff were more than accommodating. The meal was topped off with a pair of terrific cannolis, again on the house. Great experience and we will be back.
We had a great experience. The atmosphere along was worth going. The service was excellent and the food was delicious. Very pleased!
My wife and I were staying at the JW for the NYE weekend and on our first day we decided to try Primo instead of venturing into town for dinner. We've had mixed experiences at hotel restaurants - so we came in with reasonable expectations - but we were blown away by our experience. The space is very nice - great views and a cozy inside dining room. The servers were attentive, gave great recommendations and management is present, checking in and support the staff as necessary. We had a small issue with the food and it was corrected immediately. The menu was very creative and I loved the local focus - including items from their own on-site garden. We started with the Baked Brie, I then had the salmon and my wife and the scallops with made in house pasta. She is Italian and couldn't stop raving about how good the pasta was. We finished with the Canolis - that were so good and light we came back the next night to have them again. So kudos Primo - thank you for an amazing experience and giving me faith in hotel restaurants again!
Beautiful views & outside Dining😋food was yummy & service AWESOME!
Primo is a great escape from the resort to enjoy some fine dining. The Happy hour during the week is fantastic and a great way to start the evening. Good wines (although selection could be increased) and fresh from scratch food is scrumptious.
Christmas dinner. Delicious and loved the surroundings
Very disappointed in the Thanksgiving meal. Poor presentation. Poor choice of selections. Not worth the seventy-five dollar per person. Best thing on menu was dessert.
Ate at the bar. Savannah was attentive and delightful. Food delicious.
The first course of roasted green tomatoes and arugula soup was wonderful. The second course of margherita pizza was terrible. It had no flavor and the crust was soggy. Everything else about the evening was wonderful.
Great service in a lovely atmosphere, but kitchen does not understand the concept of hot food. We returned both of our meals and they were brought back from the kitchen warmer, but not hot. I expect better from a fine dining restaurant.