Primo at the JW Marriott Starr Pass Resort & Spa

4.5
690 reviews
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$31 to $50
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Italian
Local. Fresh. Modern.

Primo restaurant offers a fun and casual environment with a menu featuring fresh, locally sourced and organic cuisine made in our 100% scratch kitchen. It’s the perfect place for families to business diners. Experience what’s new at Primo with our inventive and robust Italian cuisine influenced by Mediterranean, French and Spanish flavors.

Executive Chef Melissa Kelly is the 2013 James Beard Foundation Awards winner of the American Express Best Chef, Northeast Award. Chef Kelly was named one of the upcoming chefs of the 90's by Food & Wine magazine, Nation's Restaurant News, Bon Appetit, Gourmet, Chocolatier, The New York Times, The Boston Globe, Travel and Leisure, Conde Nast Traveler, Town & Country, and New York Magazine, among others, have all recognized her culinary talents. Her restaurant was listed as one of the "20 Most Important Restaurants in America" by Bon Appetit Magazine in 2013.
What 690 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.7
service
4.6
ambience
4.0
value
Noise · Quiet
96% of people would recommend it to a friend
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TR
San Francisco
2 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

Wonderful foie gras appetizer. Excellent service by Jessica. Great evening.

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R
1 review
Dined 7 days ago
Overall 3food 5service 3ambience 2

Me and my wife went to Primo for Valentines great experience with staff good tasting food in between meals took a very long time. If you have a Lotta time on your hands that is a great place to visit if not I recommend signature Grill on the same property JW Marriott progress. Same great taste in food for a lesser price .

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JF
Phoenix
1 review
Dined 7 days ago
Overall 5food 4service 4ambience 5

Valentine’s Day

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H
Phoenix
97 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

Just outstanding service, food, atmosphere, everything. Could not have been more pleased.

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RF
Tahoe
38 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

We usually don't go out on Valentine's Day because the experience ends up a disappointment. We were visiting the Tucson area so we decided to try Primo. It is a bit of a drive to get to the resort, but worth it. The scenery is beautiful and the restaurant situated for a view of the saguaro covered hills and mountains. Our server was wonderful. We were promptly seated and women were given a rose (nice touch). The restaurant offered a 5-course Prix Fixe menu with outstanding choices. We opted for the dinner with wine pairings, which were excellent. We chose the duck, which was prepared very nicely and the way we wanted it. They didn't skimp on the dessert either. Overall a great dining experience.

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CI
Columbus
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 4

Great service. Excellent food although the selection was very limited overall. Would eat there again.

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l
Tucson
1 review
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

The food is superb and the wait staff is the fantastic. Professional, courteous and congenial. We dine here whenever we visit Tucson. I know the restaurant is named after the chef's grandfather, Primo, but it is no coincidence... this place is truly "Primo". Bravo!

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OT
New Orleans
1 review
Dined on February 7, 2019
Overall 5food 5service 5ambience 5

Ask for Jessica as your server. She’s the best!

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JD
Dallas
15 reviews
Dined on February 7, 2019
Overall 5food 5service 5ambience 5

Really enjoyed it!

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P
Phoenix
1 review
Dined on February 3, 2019
Overall 4food 3service 5ambience 5

Service was outstanding. The Fois Gras and Venison were delicious. The duck was overcooked the first time and under cooked the second time. The skin was not crispy either time. Huge disappointment. But the restaurant made it right and we did not have to pay for the duck. So I would certainly return and would recommend Primo to others. Just don't order the duck.

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TH
1 review
Dined on February 2, 2019
Overall 5food 4service 5ambience 5

Staff is wonderfully attentive. Food magnificent.

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JH
Phoenix
1 review
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

Always very good. Can be on the pricey side, especially the wine list.

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EK
Washington DC
70 reviews
Dined on January 17, 2019
Overall 3food 3service 3ambience 4

The dining room is large and there was a large party of 18 nearby. We changed our table because of the noise. We shared a green salad and I found the dressing to be very bland and cucumbers tasteless. The duck ravioli and pork saltimbocca good. We did not have dessert.

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TD
Tucson
13 reviews
Dined on January 2, 2019
Overall 5food 5service 5ambience 5

Dinner was awesome - thank you Cerbi and Sarah and everyone else for taking care of us!

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OT
Memphis
5 reviews
Dined on January 2, 2019
Overall 5food 5service 5ambience 5

The food was INCREDIBLE! Our waitress went above and beyond! My guy had a tummy ache so she suggested and brought him bitters and soda! Sweet! Get the goat cheese cheesecake!!!

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OT
Austin
3 reviews
Dined on December 31, 2018
Overall 3food 2service 4ambience 4

The chicken was dry and the sea bass was burned and very dry. Very disappointed.

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JL
1 review
Dined on December 29, 2018
Overall 3food 3service 5ambience 5

The food was good but left you wanting. No one wants to pay 40$ for venison and leave hungry. The portions were too small for me. The service and wine were great however! The scene is very nice too.

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D
Milwaukee
39 reviews
Dined on December 27, 2018
Overall 5food 5service 5ambience 4

Really enjoyed our meal , our server was outstanding, knew menu well

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OT
1 review
Dined on December 26, 2018
Overall 5food 4service 5ambience 5

They did a lovely job for a nice Christmas dinner. I will say that there was not an enormous selection for food, but everything was delicious.

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CH
Orlando
9 reviews
Dined on November 28, 2018
Overall 5food 5service 5ambience 5

Wonderful foods created with unique unity and smoothness. Jessica, our primary server, was beyond pleasant. Primo comtinues to be a fav on our list. Go...

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c
Phoenix
14 reviews
Dined on November 24, 2018
Overall 3food 3service 4ambience 1

Disappointed in ambiance and food quality.
Have dined here a few times previously
Not up to par.
Too bad as we love the resort and we were looking for a nice meal on the property

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K
San Diego
57 reviews
Dined on November 24, 2018
Overall 5food 5service 5ambience 5

Wonderful service and dinner! Our server was dialed in and she really exemplified a true professional. Food prep and delivery was spot on! Thoughtful complimentary dessert for my graduating daughter, was such a nice touch! We felt like family when we left - can’t wait to come back! Thank you!

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MB
1 review
Dined on October 21, 2018
Overall 5food 5service 5ambience 5

I wish I could remember our servers name. She did a great job. Very knowledgable about the menu. Great attitude. Food was first rate. The antipasta was delicious. Our Main courses were perfect. Fresh and clams that were cooked to perfection. The cannoli for dessert was a little bit of heaven. We will be back.

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Z
1 review
Dined on October 13, 2018
Overall 5food 5service 5ambience 5

It was a very calm and quiet atmosphere. Our reservation was not needed, but worth getting. Very scenic location.

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KC
1 review
Dined on October 6, 2018
Overall 5food 5service 5ambience 4

This was our first visit to Primo restaurant and it was incredible. Our waitress was Katie and she was an excellent host. We enjoyed the incredible ribeye with friends and it was amazing! i would definitely recommend this and we cannot stop telling our friends about our visit.

Thank you to all the staff, they were marvelous! Please tell them how happy we were, we were there on Friday evening, on the patio, the 5th of October.

Thank You!

Kelly

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e
San Antonio
4 reviews
Dined on September 23, 2018
Overall 4food 4service 4ambience 5

Food very innovative but not substantial, one for the foodies

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SB
Tucson
1 review
Dined on September 23, 2018
Overall 5food 5service 5ambience 5

This was our second visit to Primo. The staff has been awesome both times. They are helpful, accommodating, fun, patient and know the menu.

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PW
Tucson
1 review
Dined on September 23, 2018
Overall 5food 5service 5ambience 5

Primo provided an excellent night out! We were staying at Starr Pass for a banquet and decided to make a long weekend of it. At the last minute we decided to have a nice quiet dinner at Primo and are so happy we did! Not only was the food exceptional, but the service was beyond excellent! Our server Sarah was so attentive and did a great job at making sure we had all that we needed throughout the whole night. She was quick with a recommendation and even had us trying things we would have never thought to pair together. Overall, we had such an unforgettable dinner at Primo!

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MB
San Diego
2 reviews
Dined on September 23, 2018
Overall 5food 5service 5ambience 5

Staff was very attentive. Food was amazing and they went the extra mile to make our anniversary memorable

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R
1 review
Dined on September 20, 2018
Overall 5food 5service 5ambience 5

We spent my birthday evening there and originally was to be a party of eight. Unfortunately the rest of the party was unable to make it due to flooding issues. Manager Jose was very accommodating and he and his staff salvaged the evening for us ,the food was great as was the service. At the end of the evening they presented us with a personalized birthday dessert that was a work of art. Thanks again to Jose and his staff.

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JF
1 review
Dined on September 15, 2018
Overall 3food 4service 2ambience 3

I was looking forward eating here with my friend. I made reservations for the patio. I was disappointed with the patio seating. It didn’t match the excellent interior decor. It was basic and uncomfortable.

The service was not to par with an establishment such as this. Our needs were not anticipated, we had to flag staff for bread, water, and for the coffee that was ordered.

The food was good, but the service and setting made it seem average at best.

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DB
Philadelphia
3 reviews
Dined on September 1, 2018
Overall 2food 2service 3ambience 3

Limited menu and extremely overpriced

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KS
Houston
1 review
Dined on August 26, 2018
Overall 5food 5service 5ambience 5

Our favorite venue in Tucson. StArt with a cocktail on the patio at Starr Pass resort, then patio dining at Primo.

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H
Phoenix
97 reviews
Dined on August 18, 2018
Overall 5food 5service 4ambience 5

Absolutely fantastic meal. The food was marvelous, nicely paced over the course of two hours. Never rushed so we were able to socialize with our friends. Wait staff was very good and the ambience of PRIMO cannot be beat.

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OT
Phoenix
296 reviews
Dined on August 18, 2018
Overall 5food 5service 5ambience 5

The mussels du jour were cooked with sherry and bacon--delicious! My sea bass was cooked perfectly but my husband's frito misto was a bit oily. They brought back the goat cheese cheesecake and it's really good.

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A
Phoenix
2 reviews
Dined on August 16, 2018
Overall 5food 5service 5ambience 5

We had the family pasta special - 4 people for $80 with salad, pasta and dessert which is a great deal! The chef’s whim pasta was incredible! And our service was great!

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AA
1 review
Dined on August 16, 2018
Overall 5food 5service 5ambience 5

Beautiful restaurant with farm to table menu. We had the filet and the chilean seabass. Both could not have been better. The side dishes were creative, healthy and delicious. I highly recommend this restaurant if you find yourself in Tucson.

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G
Phoenix
4 reviews
Dined on August 12, 2018
Overall 5food 5service 5ambience 5

celebrated our 45th wedding anniversary at Primo...each of us enjoyed the wonderful sea bass main and a surprise dessert from the kitchen...

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AD
Phoenix
1 review
Dined on July 29, 2018
Overall 5food 5service 5ambience 5

Went in for date night and had an excellent experience. Definitely will be back!

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JE
Phoenix
29 reviews
Dined on July 19, 2018
Overall 4food 4service 5ambience 4

The menu is very well populated with dishes would like to eat. I thought the prices were good and the wine list is pretty extensive. If you're going to stay at the hotel, eat here.

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