Primo at the JW Marriott Starr Pass Resort & Spa

The wait staff was always friendly and attentive. For the price I was expecting the food to be out of this world. I found to be way overpriced for the quality. I had a dish that included a lobster claw. For the price I expected a large lobster claw. I was very disappointed in the tiny size of the lobster claw. The chorizo in the dish was extremely hard and difficult to cut. We asked for patio seating. Again, being JW Marriott I expected a beautifully landscaped patio with a beautiful view of some kind. It felt more like a a back porch. Lots of work needs to be done to improve the patio dining experience. Lots more needs to be done to bring the cost of food in line with the quality of the food.

Great service and food. Could have a better drink menu.

I ordered the Coffee Rubbed Venison and my wife orders the Tagliatelle Bolognese. The rub on the Venison was over spiced with pepper. After my first bite the pepper was so over powering I needed several glasses of water. My wife’s pasta was grossly under cooked and in 4 large sections.

Although the Manager was kind and explained his thoughts as to why these dishes were prepared like this. I unfortunately being a SVP of Ops for a major food company I love to sit with a view of the kitchen. I did not witness the Manager that was expediting taste one dish leaving the kitchen. Just a thought...

Overall we had a very good experience. The service from the bartender to the front of the house to our excellent waiter was commendable. The atmosphere is fairly inviting for such a spacious restaurant and bar within a very large resort. We dined inside.
The brie appetizer was much, much better than I expected. My entree was the pork saltimbocca, which was enthusiastically recommended by our excellent waiter when I couldn't make up my mind, and the dish was clearly a well-executed and -conceived one. The potatoes were a little too creamy but the gravy and pork were superb. My wife ordered a pasta dish which was to have some green chile flavor but instead featured an enthusiastic, really enthusiastic helping of garlic. This served to fend off all vampires in North America. You need not worry. An amazing cannoli dessert was offered in lieu of her not feeling like trying the entree again, and it was absolutely delicious. The entree was removed from the bill.
Only a specific issue marred our experience but the service and remainder of the food and drinks more than made up for it. Recommended.

A truly enjoyable experience! The food, service and ambiance was first rate.

Primo never disappoints! The food, service, and ambiance are consistently excellent. I particularly appreciate the integration of fresh ingredients (grown on location) and the culinary creativity of the chefs.

Great tasty entrees. Low quality dining room. Covering the plastic wood table tops at a minimum would help. Never order from a wine list stacked with $300-700 bottles. Overall disappointed

Hostess, servers, food, ambiance overall was excellent! You can't beat perfection! ⭐️⭐️⭐️⭐️⭐️

Staff was great, food was fair.... I would recommend only if staying there..

Nice to include the happy hour before dinner. Staff allots plenty of time for you to enjoy the bar nibbles and cheaper drinks area before seating you in dining room when YOU are ready. The lamb chops were generous and delicious. The cannoli was a wonderful dessert.

Despite rude, loud and otherwise obnoxious diners in the restaurant, the staff, particularly our server, did a great job.

Service was pretty good, was nice that it was kid friendly. The seafood app was really good, but the main courses had some issues. The lamb was tender but over cooked and the rub had no flavor besides char. Lobster risotto was ok, but nothing special.

Food was ok. We expected better. The duck was expensive, underdone and stringy-chewy. On balance after four dishes it was ok, but really only for business reasons would we go there again.

I ordered salmon my husband has the ribeye special. Both were tasty but ribeye was lukewarm when served we let the chef know

Great ambiance and wonderful entrees with a different twist on presentation. Loved the duck and chicken marsala was bone in 1/4 chicken.
Only disappointment was the spaghetti special. The portion size of the pasta was so small we felt it might have been mis-plated.

We had a wonderful meal at Primo! The wait staff was great. It was an all around beautiful evening.

Great food and service!

Second Experience at Primo. Amazing food and outstanding service. From the detail, freshness and taste of the food to the romantic setting , just an all around wonderful experience. Cant wait to get back soon.

This was our second visit. Food was excellent, service very good. Beautiful restaurant & the zeppole are outstanding!

The food and service was excellent. Kudos to our waitress Katy also

Wonderful foie gras appetizer. Excellent service by Jessica. Great evening.

Me and my wife went to Primo for Valentines great experience with staff good tasting food in between meals took a very long time. If you have a Lotta time on your hands that is a great place to visit if not I recommend signature Grill on the same property JW Marriott progress. Same great taste in food for a lesser price .

Valentine’s Day

Just outstanding service, food, atmosphere, everything. Could not have been more pleased.

We usually don't go out on Valentine's Day because the experience ends up a disappointment. We were visiting the Tucson area so we decided to try Primo. It is a bit of a drive to get to the resort, but worth it. The scenery is beautiful and the restaurant situated for a view of the saguaro covered hills and mountains. Our server was wonderful. We were promptly seated and women were given a rose (nice touch). The restaurant offered a 5-course Prix Fixe menu with outstanding choices. We opted for the dinner with wine pairings, which were excellent. We chose the duck, which was prepared very nicely and the way we wanted it. They didn't skimp on the dessert either. Overall a great dining experience.

Great service. Excellent food although the selection was very limited overall. Would eat there again.

The food is superb and the wait staff is the fantastic. Professional, courteous and congenial. We dine here whenever we visit Tucson. I know the restaurant is named after the chef's grandfather, Primo, but it is no coincidence... this place is truly "Primo". Bravo!

Ask for Jessica as your server. She’s the best!

Really enjoyed it!

Service was outstanding. The Fois Gras and Venison were delicious. The duck was overcooked the first time and under cooked the second time. The skin was not crispy either time. Huge disappointment. But the restaurant made it right and we did not have to pay for the duck. So I would certainly return and would recommend Primo to others. Just don't order the duck.

Staff is wonderfully attentive. Food magnificent.

Always very good. Can be on the pricey side, especially the wine list.

The dining room is large and there was a large party of 18 nearby. We changed our table because of the noise. We shared a green salad and I found the dressing to be very bland and cucumbers tasteless. The duck ravioli and pork saltimbocca good. We did not have dessert.

Dinner was awesome - thank you Cerbi and Sarah and everyone else for taking care of us!

The food was INCREDIBLE! Our waitress went above and beyond! My guy had a tummy ache so she suggested and brought him bitters and soda! Sweet! Get the goat cheese cheesecake!!!

The chicken was dry and the sea bass was burned and very dry. Very disappointed.

The food was good but left you wanting. No one wants to pay 40$ for venison and leave hungry. The portions were too small for me. The service and wine were great however! The scene is very nice too.

Really enjoyed our meal , our server was outstanding, knew menu well

They did a lovely job for a nice Christmas dinner. I will say that there was not an enormous selection for food, but everything was delicious.

Wonderful foods created with unique unity and smoothness. Jessica, our primary server, was beyond pleasant. Primo comtinues to be a fav on our list. Go...