Primo at the JW Marriott Starr Pass Resort & Spa

4.5
660 reviews
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$31 to $50
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Italian
Local. Fresh. Modern.

Primo restaurant offers a fun and casual environment with a menu featuring fresh, locally sourced and organic cuisine made in our 100% scratch kitchen. It’s the perfect place for families to business diners. Experience what’s new at Primo with our inventive and robust Italian cuisine influenced by Mediterranean, French and Spanish flavors.

Executive Chef Melissa Kelly is the 2013 James Beard Foundation Awards winner of the American Express Best Chef, Northeast Award. Chef Kelly was named one of the upcoming chefs of the 90's by Food & Wine magazine, Nation's Restaurant News, Bon Appetit, Gourmet, Chocolatier, The New York Times, The Boston Globe, Travel and Leisure, Conde Nast Traveler, Town & Country, and New York Magazine, among others, have all recognized her culinary talents. Her restaurant was listed as one of the "20 Most Important Restaurants in America" by Bon Appetit Magazine in 2013.
Dining Style
Casual Elegant
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Cuisines
Italian, Mediterranean, European
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Hours of operation
Happy Hour: Daily 5:00pm - 6:00 pm

Dinner: Tuesday - Saturday 5:00pm - 9:00pm

CLOSED Sundays & Mondays

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Phone number
(520) 791-6071
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Melissa Kelly
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Private party facilities
Make your dining experience, a private one.
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Private party contact
Debbie Feehs: (520) 791-6051
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Catering
We cater specialty, high-end parties.
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Neighborhood
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Parking details
Primo now has a private complimentary parking lot, steps from the restaurant. Proceed past the hotels main entrance, it's on your right hand side. The Host will validate parking.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine
What 660 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.7
service
4.5
ambience
4.1
value
Noise · Quiet
81% of people would recommend it to a friend
5
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JF
1 review
Dined on September 15, 2018
Overall 3food 4service 2ambience 3

I was looking forward eating here with my friend. I made reservations for the patio. I was disappointed with the patio seating. It didn’t match the excellent interior decor. It was basic and uncomfortable.

The service was not to par with an establishment such as this. Our needs were not anticipated, we had to flag staff for bread, water, and for the coffee that was ordered.

The food was good, but the service and setting made it seem average at best.

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DB
Philadelphia
2 reviews
Dined on September 1, 2018
Overall 2food 2service 3ambience 3

Limited menu and extremely overpriced

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KS
Houston
1 review
Dined on August 26, 2018
Overall 5food 5service 5ambience 5

Our favorite venue in Tucson. StArt with a cocktail on the patio at Starr Pass resort, then patio dining at Primo.

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H
Phoenix
86 reviews
Dined on August 18, 2018
Overall 5food 5service 4ambience 5

Absolutely fantastic meal. The food was marvelous, nicely paced over the course of two hours. Never rushed so we were able to socialize with our friends. Wait staff was very good and the ambience of PRIMO cannot be beat.

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OT
Phoenix
292 reviews
Dined on August 18, 2018
Overall 5food 5service 5ambience 5

The mussels du jour were cooked with sherry and bacon--delicious! My sea bass was cooked perfectly but my husband's frito misto was a bit oily. They brought back the goat cheese cheesecake and it's really good.

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A
Phoenix
2 reviews
Dined on August 16, 2018
Overall 5food 5service 5ambience 5

We had the family pasta special - 4 people for $80 with salad, pasta and dessert which is a great deal! The chef’s whim pasta was incredible! And our service was great!

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AA
1 review
Dined on August 16, 2018
Overall 5food 5service 5ambience 5

Beautiful restaurant with farm to table menu. We had the filet and the chilean seabass. Both could not have been better. The side dishes were creative, healthy and delicious. I highly recommend this restaurant if you find yourself in Tucson.

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G
Phoenix
4 reviews
Dined on August 12, 2018
Overall 5food 5service 5ambience 5

celebrated our 45th wedding anniversary at Primo...each of us enjoyed the wonderful sea bass main and a surprise dessert from the kitchen...

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AD
Phoenix
1 review
Dined on July 29, 2018
Overall 5food 5service 5ambience 5

Went in for date night and had an excellent experience. Definitely will be back!

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JE
Phoenix
27 reviews
Dined on July 19, 2018
Overall 4food 4service 5ambience 4

The menu is very well populated with dishes would like to eat. I thought the prices were good and the wine list is pretty extensive. If you're going to stay at the hotel, eat here.

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V
Tucson
138 reviews
Dined on July 18, 2018
Overall 5food 5service 5ambience 5

The food is divine, and Jessica is a fantastic, personable server.

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OT
Phoenix
2 reviews
Dined on June 30, 2018
Overall 5food 5service 5ambience 5

The views are great, the food is awesome, and the service is top notch.

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R
1 review
Dined on June 29, 2018
Overall 5food 5service 5ambience 5

Fantastic meal, first time having eaten there, a 30 minute drive plus but worth it,will of course be baxmck. Our server Sarah was very knowledgeable about the menu ,suggestions, favorites. Great sense of humor, the food runner for her Vanessa was great as well. Thank you to both and chef ,GREAT MEAL. Can't wait to take my sister there when she visits from LA Jolla. Thank you

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NC
1 review
Dined on June 24, 2018
Overall 3food 3service 4ambience 3

The food was okay but not memorable for the price and the menu is limited

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OT
Tucson
7 reviews
Dined on June 20, 2018
Overall 5food 5service 5ambience 5

Great meal wonderful staff. Beautiful locatiom

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DH
1 review
Dined on June 15, 2018
Overall 5food 5service 5ambience 4

Went for our anniversary. Staff was very attentive and food was delicious. It was a wonderful experience.

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OT
1 review
Dined on June 14, 2018
Overall 5food 5service 5ambience 5

Excellent staff. Very attentive. Excellent food. Venison was delicious

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OT
San Diego
4 reviews
Dined on June 1, 2018
Overall 5food 5service 5ambience 5

Sara, Vanessa and the entire staff did such a great job making me feel “at home.” And the scallops are amazing!

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San Diego
3 reviews
Dined on May 30, 2018
Overall 5food 5service 5ambience 5

The service was fantastic and the food amazing!

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Phoenix
3 reviews
Dined on May 27, 2018
Overall 4food 4service 4ambience 4

Dinner, food and service were very good but it's missing that extra thing that gets it to five stars. I really wanted it to be an outstanding date night. Best thing we had was the frutti mari because of the variation in fish and vegetables. We had the bolognese and the beef tenderloin for dinner which were both good but we've had better.

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F
Phoenix
38 reviews
Dined on May 26, 2018
Overall 5food 5service 5ambience 4

Trekked our to Starr Pass for something different for my husband's birthday. Great decision! The food was great. We started with the scallop and octopus app--delish--then my mother-in-law and I had delicious sea bass, my husband had rack of lamb. We finished with their generous birthday cannoli and chocolate gelato that my husband, a true gelato looks ver, said was the best he'd ever had. It's pricey, but special. Great evening. We'll be back.

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TD
Tucson
10 reviews
Dined on May 16, 2018
Overall 5food 5service 5ambience 5

Dinner in Primo was amazing as always. Thank you Cerbi and Sarah for taking care of us, and thank you to the entire kitchen staff for making an awesome meal. It was great to see everyone!

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Phoenix
292 reviews
Dined on May 12, 2018
Overall 5food 5service 5ambience 5

Primo continues to have the best ingredients and most careful and innovative cooking in Tucson for a large high-end restaurant. The crab-stuffed snapper with shrimp risotto last night was delicious, and my husband really liked the new lasagna, which was a bit too rich for me. Cerbi continues to be an outstanding server.

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Palm Springs
1 review
Dined on May 9, 2018
Overall 3food 3service 5ambience 3

Great service. Not so great food .. pretty salty.

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l
Phoenix
5 reviews
Dined on April 29, 2018
Overall 5food 5service 5ambience 5

My fiance and I were having a staycation at Starr Pass this past weekend, and decided to dinner one night at Primo to celebrate our engagement and recent new home. First off, the setting is beautiful! The views are gorgeous, and the restaurant is quiet and pretty. The service is wonderful as well, but the food just blew us away. The baked brie is delicious, heck even the bread they bring out before your meal is amazing. I had the papardelle with scallops (homemade pasta, flow in fresh seafood), and my fiance had the pork saltimbocca - both were one of the best meals we've had in a very long time. For dessert we had the made-to-order Italian donuts, and ended up taking home half to eat for breakfast the next morning. Just a truly lovely restaurant, perfect for a special occasion, and extremely delicious food!

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JB
1 review
Dined on April 29, 2018
Overall 2food 3service 2ambience 2

I stayed at the resort and reserved a table at the restaurant with my girlfriend for our anniversary and the service was terrible. My girlfriends meal came out cold and we were not respected as guests.

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Phoenix
292 reviews
Dined on April 28, 2018
Overall 5food 5service 5ambience 5

If the asparagus "gazpacho" special is available, I highly recommend it--it was cold, refreshing, and delicious! My salmon was cooked perfectly: medium well, as I had requested, and came with some terrific roasted veggies. The pork lasagna is new on the menu, highly recommended by the cook staff, and we'll try that next time. If you're adventurous, try the foie gras gelato--it's outstanding!

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SC
Denver
1 review
Dined on April 27, 2018
Overall 2food 2service 2ambience 3

There was such potential for this restaurant to be fantastic, but it fell short on every level. The waitress sporadically visited, she tried to fix the wobbly table we were at outside when our table was full of food and beverages (lifting it precariously toward myself in the process), and the food was nothing to comment on. We really wanted to love this restaurant... but basically decided it was worth driving a half hour somewhere else for dinner another night instead. We were very disappointed.

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SL
San Francisco
1 review
Dined on April 27, 2018
Overall 5food 5service 5ambience 5

The service and every bite were top notch! We were celebrating my sister’s birthday and our anniversary and each were made more special by the thoughtful and creative staff with beautifully crafted desserts following our tasty meals. Thank you for a lovely evening and a fabulous meal. We will be back!

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AK
Seattle
6 reviews
Dined on April 19, 2018
Overall 5food 5service 5ambience 5

Great ambiance, great food, quiet location. Canoli for dessert was excellent!

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MM
Denver
6 reviews
Dined on April 18, 2018
Overall 5food 5service 5ambience 5

Delicious food and table service was exemplary. We had such an enjoyable evening and our friends were very impressed with the special treatment

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AR
Tucson
1 review
Dined on April 14, 2018
Overall 5food 5service 5ambience 5

My husband brought me to Primo for our first anniversary. He had the lamb, I had the sea bass. Our food was delicious. We ordered dessert and they decorated our plate with hearts and the words "Happy 1st Anniversary". We had a small issue but they were quick to fix it and humble in their apology. The entire staff is warm, welcoming and attentive. The cannoli and zeppole were the perfect desserts. Definitely give Primo a try. We created great memories and the staff helped make that possible. Thank you Jose and Katie.

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OT
Phoenix
292 reviews
Dined on April 14, 2018
Overall 5food 5service 5ambience 5

If you like foie gras, don't pass up the foie appetizer--it's great! The confit bread pudding that accompanies it is okay, but the foie is unusual and delicious: cold, smooth, and highlighted with some honey brittle crumbs. The lamb chops are really big and tasty, with a terrific mustard crust. I wasn't crazy about the farro and greens, but the fresh beets were very good. The budino dessert was pretty, and good, but not like any budino I'm used to--this one was more like a cake.

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OT
New York Area
1 review
Dined on April 13, 2018
Overall 5food 4service 5ambience 3

Great menu interesting wine lists

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TM
1 review
Dined on April 5, 2018
Overall 1food 3service 1ambience 4

We had eaten there before and had been impressed. We had great anticipations for a wonderful birthday dinner with friends. We continued with anticipation even though our drinks & wine took 15 + minutes to be delivered. The menu selection was surprisingly limited and the prices started at $35 to $195 (no problem if there were adequate selections).

Our dinners took almost an hour after we finally ordered to be served, and others that came in later were served ahead of us. We had to stop other waitstaff just for water refills. After dinner (we waited about 15 minutes--no one available) we didn't see our waitress and I had to find her inside. I also requested the Maitre' d. He was 'ineffective' to say the least.

I finally commented that this was a highly rated Marriott, and that if I were a quality shopper 'the entire restaurant would have a very bad day the next day'.

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WH
1 review
Dined on March 24, 2018
Overall 5food 4service 5ambience 4

OUR PARTY CONSISTED OF FOUR (4) PERSONS - AGED 70 YEARS TO 81 YEARS OLD. THE STAFF WAS EXCEPTIONALLY CORDIAL, RESPECTFUL AND VERY ACCOMMODATING. WE ENJOYED EVERY MOMENT OF THIS DINING EXPERIENCE.

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JP
1 review
Dined on March 23, 2018
Overall 2food 5service 2ambience 4

Well I was impressed with food, however, it was our anniversary and it took forever for us to get our food. We were informed their was a conference so noise was expected. Loved our waiter who was very informative. Price was not an issue, our tab was $175.00 and I tipped the waiter $45.00. We had reservations but we were delayed by additional twenty minutes. Service just needed some more attention.

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H
Phoenix
86 reviews
Dined on March 22, 2018
Overall 5food 5service 5ambience 4

This was not our first visit to PRIMO but it was our best. When you visit the same restaurant more than a few times, you get to where your expectations are set and having the food, the service, meet or exceed those expectations is the exception rather than the rule. Last night, every expectation my wife and I had was exceeded and a new standard set.

The meal was exquisite. From the Field Greens salad to the mussel appetizer special to the entrees of Chilean Sea Bass and King Salmon, the food was excellent. The timing of the meal allowed us to enjoy each course without feeling rushed or pushed, and time to visit with each other which we normally do not find the time to do.

The service was outstanding from the moment we were greeted at the entrance to the restaurant to the staff thanking us for coming as we were leaving. The Manager of PRIMO came by the table at least three times to check as he did for all of the guests.

If you are looking for a special place in Tucson to have dinner with a special person, PRIMO should be at the top of your list.

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Richmond
3 reviews
Dined on March 18, 2018
Overall 5food 5service 5ambience 5

Great food, creative recipes and top notch service.

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TD
Phoenix
2 reviews
Dined on March 18, 2018
Overall 5food 5service 5ambience 5

Our favorite place in Tucson for a special meal. Upscale but nested into it's desert surroundings - inside or outside - the food is always spot on from the bread and olive oil to to the appetizers and main course. Special take on mostly Italian but great fish and meat entrees.

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