Nearby points of interest

  1. Distance: 0.41mi
  2. Distance: 0.71mi
  3. Distance: 2.72mi
  4. Distance: 2.79mi

Nearby points of interest

  1. Distance: 0.41mi
  2. Distance: 0.71mi
  3. Distance: 2.72mi
  4. Distance: 2.79mi

About Primo at the JW Marriott Starr Pass Resort & Spa

Local. Fresh. Modern.

Primo restaurant offers a fun and casual environment with a menu featuring fresh, locally sourced and organic cuisine made in our 100% scratch kitchen. It’s the perfect place for families to business diners. Experience what’s new at Primo with our inventive and robust Italian cuisine influenced by Mediterranean, French and Spanish flavors.

Executive Chef Melissa Kelly is the 2013 James Beard Foundation Awards winner of the American Express Best Chef, Northeast Award. Chef Kelly was named one of the upcoming chefs of the 90's by Food & Wine magazine, Nation's Restaurant News, Bon Appetit, Gourmet, Chocolatier, The New York Times, The Boston Globe, Travel and Leisure, Conde Nast Traveler, Town & Country, and New York Magazine, among others, have all recognized her culinary talents. Her restaurant was listed as one of the "20 Most Important Restaurants in America" by Bon Appetit Magazine in 2013.

3800 W. Starr Pass Boulevard
Tucson, AZ 85745
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Dining Style:
Casual Elegant

Cuisines:
Italian, Mediterranean, European

Hours of Operation:
Happy Hour: Daily 5:00pm - 7:00 pm

Dinner: Tuesday - Saturday 5:00pm - 9:00pm

CLOSED Sundays & Mondays

Dress Code:
Casual Dress

Price Range:
$31 to $50

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(520) 791-6071

Website:
http://www.primotucson.com/

Catering:
We cater specialty, high-end parties.

Parking Details:
Primo now has a private complimentary parking lot, steps from the restaurant. Proceed past the hotels main entrance, it's on your right hand side. The Host will validate parking.

Executive Chef:
Melissa Kelly

Private Party Facilities:
Make your dining experience, a private one.

Private Party Contact:
Frankie Vargas: (520) 791-6051

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine

Primo at the JW Marriott Starr Pass Resort & Spa Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.4

service

4.7

ambience

4.5

value

4.0

Noise

Quiet

89% would recommend it to a friend

Good for a Date (5)
Special Occasion (5)
Scenic View (5)
See All
Good for Anniversaries (4)
Creative Cuisine (4)
Fit for Foodies (4)
Notable Wine List (4)
Romantic (4)
Good for Birthdays (3)
Local Ingredients (3)
Healthy (2)
Great for Outdoor Dining (2)
Quiet Conversation (2)
Tasting Menu (2)
Worth the Drive (2)
Great Beer (1)
Authentic (1)
Business Meals (1)
Comfort Food (1)
Cozy (1)
Disabled Access (1)
Gluten Free Options (1)
Bar Seating (1)
Good for Groups (1)
Handcrafted Cocktails (1)
Neighborhood Gem (1)
People Watching (1)
Seasonal (1)
Good Vegetarian Options (1)
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594 reviews
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vip
 (Cincinnati)·Dined a day ago

Ate at the bar. Savannah was attentive and delightful. Food delicious.

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food5
ambience5
service5
value5

 
 (Houston)·Dined 4 days ago

The first course of roasted green tomatoes and arugula soup was wonderful. The second course of margherita pizza was terrible. It had no flavor and the crust was soggy. Everything else about the evening was wonderful.

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food3
ambience5
service5
value3

 
 (Phoenix)·Dined on November 11, 2017

Great service in a lovely atmosphere, but kitchen does not understand the concept of hot food. We returned both of our meals and they were brought back from the kitchen warmer, but not hot. I expect better from a fine dining restaurant.

Tags: Notable Wine List
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food3
ambience4
service5
value3

 
·Dined on November 8, 2017

We had 2 dinners in Primo. Kate was our server and we asked for her again. Very friendly and knowledgeable. Menu was diverse. Highly recommend the Papardelle with Sea Scollops. Service from all staff was on point.

Tags: Scenic View, Good for Anniversaries, Seasonal, Fit for Foodies, Notable Wine List, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (Montreal)·Dined on October 27, 2017

Fun evening! On the patio for my husband's birthday!
Had pizza even though not on the menu, great! And for dessert the cannolis were excellent!
Very good service

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food4
ambience5
service5
value5

 
 (Orange County)·Dined on October 15, 2017

Everything was great and the service was friendly and nice ! We had the specialty pizza, steak, and chicken and it was all wonderful ! Nice dinner with my family !

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food5
ambience5
service5
value4

 
 (Phoenix)·Dined on October 15, 2017

Exceptional.

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food5
ambience5
service5
value5

 
 (Philadelphia)·Dined on October 14, 2017

Parent’s Weekend. Great food

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food4
ambience4
service5
value4

 
·Dined on October 14, 2017

Service & food was exceptional. Will return for another time

Tags: Good for Anniversaries, Good for Birthdays, Scenic View, Creative Cuisine
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food5
ambience4
service5
value5

 
·Dined on October 8, 2017

Honestly, the service here was terrible. We had a reservation at 6:30pm but arrived at 6:15pm. We were seated by 6:20pm. At 6:40pm, we still had not even placed our drink orders. When we finally did, they came relatively quickly. It took 45 minutes to receive our dinner after ordering. The food was good; however, the scallops were not cleaned before cooking so they were grainy. We decided to order dessert, which took over 20 minutes to arrive at our table.

The thing was, the restaurant was not that busy. There were several tables open. We also heard other guests around us complaining about how long their food was taking. One table actually sent back their meals twice - the first time was because it arrived cold and the second time was because their steaks were poorly seasoned.

I will say that the manager was friendly and bought our first round of drinks. He didn't seem apologetic at all though. I do feel for him, because he spoke to all of the tables around us and listened to their complaints.

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food3
ambience3
service1
value1

 
·Dined on October 1, 2017

Such an amazing experience! It was for our anniversary and everything was great! The food and the low lighting made for an ideal date night and the staff was attentive but not overwhelmingly so, they had the perfect balance. I would definitely recommend and will return in the future.

Tags: Romantic, Good for a Date, Comfort Food
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on September 30, 2017

This is one of our go-to places for special family occasions and for simply catching up with friends. The setting is beautiful and it is complemented with great service and wonderful food.
We will keep coming back.

Tags: Good for Birthdays, Scenic View, Tasting Menu, Local Ingredients, Creative Cuisine, People Watching
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food5
ambience5
service5
value4

vip
 (Phoenix)·Dined on September 2, 2017

If the halibut with preserved lemon beurre blanc is on the menu, don't pass it by--the sauce was terrific! One if the best fish dishes I've ever had. The new pizza guy is pretty good, too.

Tags: Fit for Foodies, Romantic, Good for a Date, Good Vegetarian Options, Neighborhood Gem, Great for Outdoor Dining
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food5
ambience5
service5
value5

vip
 (Phoenix)·Dined on August 26, 2017

Went for dinner to celebrate our anniversary (we were staying the weekend in the hotel). All of the staff went above and beyond to make sure that our meal was special- from beginning to end. And our servers were very attentive to our daughter as well as to us. Food was excellent (especially dessert- which they customized with our exact anniversary written in liquid chocolate!). It is a hotel restaurant, so prices tend to be a little higher, but pretty typical compared to other similar-quality hotel eateries. If in the area again, we are highly likely to return both to the hotel and Primo. We definitely felt special our whole time there!

Tags: Scenic View, Special Occasion, Romantic
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food5
ambience5
service5
value4

 
·Dined on July 28, 2017

Great food, great service, but a bit pricey. The octopus dish was amazing. Knowledgeable staff in regards to wine pairing.

Tags: Notable Wine List, Good for a Date, Creative Cuisine
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food5
ambience5
service5
value3

 
 (Las Vegas)·Dined on July 11, 2017

Food was excellent. Our server was exceptional-- warm, friendly, entertaining, attentive.

Tags: Local Ingredients, Scenic View, Creative Cuisine
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food5
ambience5
service5
value5

 
 (Tucson)·Dined on July 4, 2017

Food is overpriced and the menu was very short and lacks variety. For example, salad with meat options as dinner entree did not exist, which is kind of basic meal. Kids menu was good, and service was friendly. I would not go there for food.

Tags: Scenic View, Special Occasion
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food2
ambience5
service4
value1

 
 (Phoenix)·Dined on July 1, 2017

The food was fantastic and our waitress was great.

Tags: Quiet Conversation, Good for a Date
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on July 1, 2017

Service and food was excellent! Got the Spanish octopus for an appetizer and it was very good. The scallops were my entree and it was outstanding. I'm very picky with seafood and I would highly recommend this place. My husband got the smashed pork and he loved it plus they even gave us these amazing lightly battered onions that I loved. Wonderful place. Portions are perfect size and the staff was awesome! Definitely going back!

Tags: Healthy, Paleo Friendly, Fun, Good for a Date, Special Occasion, Tasting Menu
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on June 28, 2017

The only reason I did not rate a full excellent for food is because I had my heart set on the salmon and was disappointed that it was not on the menu. No other reason. And our waiter quickly recommended an alternative that was delicious.

Tags: Bar Seating, Great for Brunch, Good Vegetarian Options, Good for Birthdays, Handcrafted Cocktails, Notable Wine List, Creative Cuisine
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food4
ambience5
service5
value5

 
 (Phoenix)·Dined on June 27, 2017

What a fabulous dining spot inside a fabulous hotel. Tucked away at the end of Starr Pass Rd next to the Tucson Mountain Park, saguaro cacti cover the hills at the J W Marriott. The restaurant has a bar where pizzas are served as well as a dining room that is elegant and a menu that will please. Prices are a bit high but in line with what you would expect in a high end resort.

Tags: Quiet Conversation, Special Occasion, Scenic View, Good for Anniversaries
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food5
ambience5
service5
value4

vip
 (Phoenix)·Dined on June 24, 2017

Everything was overly salted and seasoned.
Very disappointing

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food3
ambience4
service3
value2

 
 (Tucson)·Dined on June 22, 2017

From the moment we walked in, we were greeted with a smile. As we walked through the dining room, we observe the energy of the staff from the kitchen staff to the manager that was talking to guest. Our server was very knowledgeable, she went through the menu and gave us great recommendations. Food was unbelievable, it was so delicious, the flavors were succulent, one of a kind. We closed our eyes as we took our first bite, so much flavor, tenderness, over all a well balanced meal. Thank you for an unforgettable evening.

Tags: Good for a Date, Creative Cuisine, Romantic
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on June 18, 2017

Food so so

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food2
ambience3
service4

vip
 (Phoenix)·Dined on June 16, 2017

The soft-shell crab is back and it's as crispy and delicious as ever, and its accompanying salad has improved. If the Copper River salmon is still on the menu, it's truly one of the best fishes - bright orange and flavorful (I had it as tartare). There's a new wine dinner soon but we'll be out of town. The last one I attended was really good - great pairing of food and wine, and a good value at $75 (I think they might be getting a deal on the wine because the distributor/wine maker will be there, but not sure.)

Tags: Fit for Foodies, Neighborhood Gem, Business Meals, Scenic View, Seasonal, Kid-friendly, Notable Wine List
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on June 16, 2017

We live in Tucson, but had not gone to Primo, so we decided to give it a try. This was our anniversary celebration dinner and it could not have been better. The excellent food, friendly service, and quiet atmosphere were perfect. And to our delight, a surprise complimentary, personalized dessert finished off the evening. We will return and bring friends to share the experience with us.

Tags: Creative Cuisine, Special Occasion, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on June 3, 2017

Great server Jessica. Very professional and accommodating.

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food5
ambience5
service5
value5

 
 (Chicago)·Dined on May 25, 2017

We had a great time. We called ahead because two of my friends are vegans. The chef wss able to offer two choices for both appetizers and entrees. They loved it. The restaurant is attractive with spectacular views.

Tags: Spicy, Creative Cuisine, Good Vegetarian Options
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food5
ambience5
service5
value4

 
 (New York Area)·Dined on May 20, 2017

Although we have been to the Marriott Starr Pass many times, my wife and I had never dined at Primo. We decided to try it for our anniversary this year. Good decision! Food, service, and ambiance all excellent. We will definitely add Primo to our "favorites" list in and around Tucson!

Tags: Good for Anniversaries, Special Occasion, Fit for Foodies
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food4
ambience5
service5
value4

vip
 (Phoenix)·Dined on May 10, 2017

Too much pepper on everything
Food cold
No plates with dessert or the sauces that came with it

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food2
ambience5
service2
value2

 
 (Phoenix)·Dined on May 8, 2017

We were so disappointed with Primo. It is doubtful we will return. First, the server brought the wrong bottle of wine. Second, the $45 steaks were unbelievably tough, and the sides were mediocre. Finally, the birthday dessert took more than 20 minutes to arrive. The manager apologized and comped one of the steaks, but the entire experience was just not worth it.

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food1
ambience2
service3
value2

 
 (Tucson)·Dined on May 8, 2017

Thank you Cerbi for taking care of us. Service and food were excellent!

Tags: Handcrafted Cocktails, Tasting Menu, Fun, Seasonal, Organic, Neighborhood Gem, Good for a Date, Happy Hour, People Watching, Good Vegetarian Options
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food5
ambience5
service5
value5

vip
 (Phoenix)·Dined on May 5, 2017

Softshell crabs are back! So light and crispy, and very well-cleaned, not gutsy like at some restaurants. It came with a tasty, but very chewy, salad. Am I the only person who doesn't like kale? The pizza special the previous week was a delicious chorizo with egg - terrific!

Tags: Seasonal, Good for a Date, Business Meals, Great for Outdoor Dining, Casual
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food5
ambience5
service5
value5

 
 (Phoenix)·Dined on April 29, 2017

We made a reservation in advance notifying them we would be celebrating our 32nd anniversary. When we got there we were placed at a two person table which was very small. After we were seated, several other larger tables came open. We ordered A bottle of wine, salads, entrées, and was provided with dessert for the occasion. It was very difficult to put all that food on that little tiny table. It would've been nice had they put us at a larger more comfortable place. The food was good but overpriced. Wouldn't go there again. Server pleasant.

Tags: Business Meals
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food4
ambience3
service4
value3

 
 (Los Angeles)·Dined on April 29, 2017

The steak was raw rather than medium, after recook, it was tough, fatty and not tasty. The calamari was greases, and over fried. The gelato arrived late and was melted. The whole meal was very pricey. Love the hotel, but will not return to this restaurant again.

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food1
ambience4
service3
value1

 
 (Phoenix)·Dined on April 28, 2017

Food was great, lovely setting. Food is very unique so you need to like that kind of stuff. We had one small problem. There was a group behind a curtain close to us and they were very loud. Not their fault, but it was not the atmosphere we were looking for. The staff felt badly and did everything possible. So, I would just check location of table if there is a big group in the private room, ask to be away from that. Cannolis, fresh pasta and scallops were delicious!

Tags: Authentic, Local Ingredients
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food5
ambience4
service5
value4

vip
 (Naples)·Dined on April 28, 2017

We have eaten at Primo in Orlando many times and have an excellent experience each time. Primo here in Tucson does not measure up to the Orlando experience. Our server, while quite pleasant, was basically overworked with too many tables. The restaurant decor was plain with no privacy between tables. A private and noisy gathering in an area separated from the main dining room with a thin curtain created a noisy environment.

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food4
ambience2
service3
value2

 
 (New York Area)·Dined on April 22, 2017

We were looking forward to our dinner at Primo since we could only get a table 1 night out of our 4 nights in Tuscon. The restaurant is beautiful, but very noisy despite having few tables. We had a hard time giving our waiter our order and having casual conversation. The food was only OK. I had a garden salad and the venison loin while my husband had the mussels of the day (very tasty) and the chicken cacciatore with linguini (very little chicken and over-cooked pasta). We were expecting a much better meal for the price and the difficulty getting a table. The Signature Grille was better by far.

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food3
ambience4
service5
value2

 
 (Hawaii)·Dined on April 13, 2017

The waiter was terrible. Not attentive at all and when our food was served, it was under cooked. When we told him that he was clueless and not exactly sure what to do about it.

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food1
ambience2
service1
value1

 
 (Denver)·Dined on March 31, 2017

Great service

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food4
ambience5
service5
value5

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