Sushi bueno, pero la carne la trajeron fria y dura. Un solo mesero para todo el restaurante.
Awful service made the experience absolutely horrendous. We had reservations at 8 and arrived on time and were seated . No one attended to us until a bus boy came 15 minutes later to ask us if we wanted water . The place was not packed. We got water then had to find someone to take our drink order after waiting another 15 minutes . Waited additional fifteen minutes before someone brought our drinks and then told us the specials. Walked away. No one came to take our order It was now 910 pm and we had not put in our order or even gotten bread . We got the attention of the maitre de who apologized and said she would take care of us. After taking order and asking for butter since we never got it with the bread , we got no service , no butter, no one to ask if we needed anything else, despite being told we would have someone serve us. We never met our waiter until he gave us the check at the end oblivious that we had an awful experience . They tried to give us desert on the house but we could not get out of there fast enough. Food was good but service was some of the worst we have ever had. I even tried to give them the benefit of the doubt and asked if they were short staffed but the Maitre de seemed upset I asked and said they were fully staffed . That made it even worse to know such terrible service still existed with a full staff. No one seemed in charge or to notice. I'm not usually a review writer but couldn't wait to write this one . Caveat emptor!
No table available even though the place was empty. Seated at the sushi counter but no sushi chef. Pre-made sushi sitting on a counter. Tiny place with no atmosphere. Food might be good but I didn't stick around to find out.
Repas correct, un peu cher pour la valeur. Choix limité mais adequat. Personnel un peu maladroit mais gentil.
The service was beyond terrible and I'm certain our server smoked a joint before his shift. There were only 5 other customers at the time and three servers but......it took 30mins to get our drinks, 1hr, 15mins to get our food. I spilt a glass of red wine on my shirt and the server comes over with a salt shaker and then proceeds to tell me how bad it is for fabric. Our tablecloth was also soaked and there was a puddle of wine under my feet. They didn't bother to move us, change our table cloth, refill my glass or even offer me some napkins. Then they pushed desert and here I'm thinking we may get it for free because it's our anniversary. Nope, they charged for it. I had also asked for a nice table well in advance, but they sat us beside a table of three ladies who were loud and hammered. The only saving grace was that the food was good, but small portions. Worst service I've ever had. Will never go back or recommend it to anyone. I'm getting angry again just writing this.
While on vacation we had our dinner in this restaurant . Our waiter Bruno made this an unforgettable experience. His description of food on the menu was impressive and the wine pairing perfect. This was not the first time we have dined here, and when on vacation we will return. Eating here is always a wonderful experience no matter what you choose on the menu.
Sushi was fabulous, 9/10 ... but steak (main course) quality was unfortunately poor ! All meat servings (5 people) were served barely warm, closer to cool ! All cooked vegetables were also cold ... for everyone !? Looks like plates were ready in advanced and served later. Even though uneasy, we complained specifically for one plate (member didn't want meat cold), they (restaurant host) took plate away, apologized and brought plate back a few min later, this time meat warmer, but to our surprise ... same piece of meat, but re-cooked (oven or micro-oven) !?! So much for ordering "rare" ... meat turned out well-done after this !? Perplexed, we simply didn't say anything more ! I barely ate mine (too cold). Daughter's lamb rack was barely cooked, not seized enough ... fat still raw not melted/seized !? At dessert time, when asked how things so far, we commented that all our plate were cold and the meat that was re-heated was simply unacceptable, they offered dessert for everyone on the house , which was fine ... but that doesn't compensate for an awful main course delivery. I have to say, that our waiter was fabulous though ... but blame was forwarded to the kitchen. If Gordon Ramsay had been there ... a few words would of come out of his mouth for sure ! Sorry Prime Steak Sushi Bar, delivery that night for us was absolutely mediocre ! Absolutely not worth the $450 spent that night ! Been there before (was far superior), unfortunately this is our last time.
Great staff, very friendly and welcoming. Food well prepared and presented.
Food was unreal, service was impeccable, presentation was that of a 5 star establishment.
Can't wait to go back
La bouffe était assez bonne (Steaks comme suis) mais l'espace incluant les tables, éclairage, décor font que ce restaurant n'est pas une bonne adresse pour passer une belle soirée au resto à Tremblant. Très décevant sur cet aspect.