Prime Italian

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1. JU

   JUANW

   Miami

   17 reviews

   5.0

   17 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Food was great as well as service

   Report
2. OT

   OpenTable Diner

   Miami

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience4

   Great food!

   Report
3. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined 2 days ago

   overall4food3service4ambience3

   Just another Italian. We had 2 salads which were OK , 2 big servings , to much to eat for a regular person. The food is OK but not refined….

   Report
4. B

   Bostonian

   New England

   32 reviews

   vip
   3.0

   32 reviews

   Dined 4 days ago

   overall3food5service1ambience4

   Let me start by saying that the food at Prime Italian is outstanding! That being said - the service was shockingly disappointing. The servers are pure order takers. Nothing more and nothing less; I guess this is what happens when restaurants include a gratuity automatically instead of giving staff an incentive. I sat next to a table where the gentleman received the wrong entree. It was not even close to what he ordered. The server never checked in with the table to see how everything was, and despite the desperate attempt of the gentleman to grab an employees’ attention by flapping his arms like a wild turkey - nobody noticed. As a matter of fact, several employees seemed to purposely avoid eye contact as they passed by his table. There was zero management presence on the floor. He finally gave up and ate what was placed in front of him, now cold. Thankfully, I received what I ordered and it was delicious, although my server never checked in with me. Now do not get me wrong - I am more than willing to pay top dollar at a restaurant. However, Prime Italian needs to be reminded that people are paying for an experience- not just food.

   Report
5. OT

   OpenTable Diner

   Raleigh

   1 review

   3.0

   1 review

   Dined 5 days ago

   overall3food3service4ambience4

   Pasta was not great, not what I expected for service in such a nice Italian restaurant.

   Report
6. OT

   OpenTable Diner

   Louisville

   1 review

   vip
   4.0

   1 review

   Dined 6 days ago

   overall4food4service5ambience4

   Our wine was bad. They give us a partial refund.

   Report
7. OT

   OpenTable Diner

   Miami

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Gooooooood Vibesssss

   Report
8. a

   adamm

   Los Angeles

   5 reviews

   vip
   5.0

   5 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Always great never misses

   Report
9. ME

   MelissaE

   Miami

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food5service4ambience4

   Food was delicious! Staff was good. Overall nice meal with my son and his girlfriend albeit a little on the pricy side.

   Report
10. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    What a wonderful dinner. Sitting outside and Katherine helped us. Loved everything about it.

    Report
11. OT

    OpenTable Diner

    New York Area

    10 reviews

    vip
    3.0

    10 reviews

    Dined 7 days ago

    overall3food2service2ambience3

    Not great Italian food. Steaks are probably better.

    Report
12. OT

    OpenTable Diner

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Good food and service!

    Report
13. OT

    OpenTable Diner

    Miami

    42 reviews

    vip
    3.0

    42 reviews

    Dined 7 days ago

    overall3food4service3ambience4

    Lobster cocktail was spoiled and not safe eat Had to remind waiter for drink and one main dish that came out very late Sprinkle cake was dry Steak perfect. Chicken parm perfect. Tiramisu was best ever Seemed short staffed. Long time to get attention

    Report
14. BJ

    BrooklyngalJeanne

    New York Area

    17 reviews

    vip
    2.0

    17 reviews

    Dined 7 days ago

    overall2food2service1ambience2

    At these prices, the service was really not great. Veal Chop was overcooked, pasta sauce was NOT great, and having eaten at Prime the night before, we were really sad about the level of service here across the street at Prime Italian. I had to go inside and get ice after asking three different servers. I ordered a gin martini; they gave me vodka. Just expected so much better having eaten at Prime. Disappointed.

    Report
15. SM

    SimoneM

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food5service5ambience5

    Server was excellent and very accommodating. food was excellent

    Report
16. OT

    OpenTable Diner

    Miami

    43 reviews

    vip
    4.0

    43 reviews

    Dined on January 14, 2023

    overall4food4service4ambience4

    Lobster cocktail was spoiled. Have had it many times but this time it was bad. 3 different people tried it and we sent it back Only 1 person seemed to be on service so it was very slow Forgot one dish and a drink. Had to remind about the order The sprinkle cake was not great Tiramisu was excellent

    Report
17. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 13, 2023

    overall2food2service4ambience3

    Four people in my party ordered the fish special. It was sour to taste and we had to send it back. As frequent visitors to this restaurant, we were very disappointed with this visit.

    Report
18. O

    Onetufvol

    Nashville

    49 reviews

    vip
    4.0

    49 reviews

    Dined on January 10, 2023

    overall4food4service5ambience3

    Loud children were main complaint. I have them too so understandable in a touristy area. Food and service were great!

    Report
19. b

    bilfis

    Pittsburgh

    7 reviews

    5.0

    7 reviews

    Dined on January 9, 2023

    overall5food5service5ambience5

    We both had specials. I had snapper with crabmeat. It was exceptional. My wife had lobster ravioli with crab, also excellent. The portion were large and the cheesy bread was too good to pass up. My recommendation is don’t eat too much bread, you’ll never finish your entree. Our service was also exceptional. We were here for 4 days and had dinner here the first evening. It was so good we came back on day 3 and were even more impressed. This will be a required stop any time we visit Miami Beach.

    Report
20. SH

    SantiagoH

    Mexico City

    2 reviews

    1.0

    2 reviews

    Dined on January 9, 2023

    overall1food1service1ambience1

    MUY MALO. Pésima calidad precio. Llenan las copas de vino hasta desbordar, para venderte otra botella. La encargada no hizo nada para atendernos.

    Report
21. DK

    DanKChgo

    Chicago

    16 reviews

    vip
    5.0

    16 reviews

    Dined on January 7, 2023

    overall5food5service5ambience5

    Dinner was fantastic. Food was delicious and the service was impeccable. Special thanks to David, Angel and Jackie. Gold standard servers.

    Report
22. E

    Evanstonfoodie123

    Chicago

    5 reviews

    vip
    2.0

    5 reviews

    Dined on January 6, 2023

    overall2food2service4ambience2

    First waiter was not good but second waitress natalya or Natasha was very good. Food was very disappointing and the patio was way too crowded.

    Report
23. f

    foggy

    Montreal

    3 reviews

    vip
    2.0

    3 reviews

    Dined on January 5, 2023

    overall2food3service1ambience3

    We have frequented the restaurant many many times however this time we were disappointed with primarily service not sure why but our waiter was very unfriendly didn’t mention the specials service was slow between the starter and the main pasta was warm veal parmigiana was overcooked just was a very off night

    Report
24. BJ

    BuffyJ

    Atlanta

    7 reviews

    vip
    2.0

    7 reviews

    Dined on January 5, 2023

    overall2food2service2ambience4

    Spaghetti and meatballs that my husband had was soooo very salty and the waitress did not return to table until my meal was over. My husband could not eat this. They did remove his meal from our bill, but we would have rather they replaced it. This was an anniversary celebration so disappointed needless to say. My lobster risotto was fabulous and I shared it with my husband because I felt bad the waitress never returned to check on us after delivery our food.

    Report
25. BS

    BillS

    Kansas City

    3 reviews

    vip
    5.0

    3 reviews

    Dined on January 3, 2023

    overall5food5service5ambience5

    Great as usual!

    Report
26. s

    stephen

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on January 3, 2023

    overall5food5service5ambience3

    Great food!!

    Report
27. OT

    OpenTable Diner

    Columbus

    2 reviews

    5.0

    2 reviews

    Dined on January 3, 2023

    overall5food5service4ambience5

    Excellent. Best bread I’ve ever had. Wonderful patio experience. 10/10 would recommend and go again.

    Report
28. F

    Foodkindaguy

    San Francisco

    4 reviews

    vip
    1.0

    4 reviews

    Dined on January 3, 2023

    overall1food1service1ambience1

    Overpriced service was not great Huge mark up on wine Fire alarm went off during dinner and they just said to ignore it. How do you ignore a loud siren while eating?

    Report
29. NO

    NelsonO

    Key West

    3 reviews

    vip
    5.0

    3 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5

    Great place

    Report
30. J

    Jiml

    New York Area

    7 reviews

    vip
    5.0

    7 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Service was impeccable and the food portion size, presentation and taste succeeded our expectations. Overall a 5 STAR experience.

    Report
31. JG

    JoeyG

    Atlanta

    15 reviews

    vip
    5.0

    15 reviews

    Dined on December 31, 2022

    overall5food5service5ambience4

    Exceptional food as always - legendary cheesesteak, ricotta meatball, and chicken parm sliders. Great service despite a full-house New Year’s Eve. And nicely decorated to ring in the new year with balloons. Definitely a favorite/must -visit of my family when in Miami.

    Report
32. EC

    EricC

    Tampa

    2 reviews

    3.0

    2 reviews

    Dined on December 31, 2022

    overall3food3service3ambience3

    Far too expensive for the food, service and seating

    Report
33. RJ

    RJD1

    Miami

    36 reviews

    vip
    3.0

    36 reviews

    Dined on December 31, 2022

    overall3food5service5ambience5

    Despite a one hour wait for our table, food was excellent a d our server was amazing. . She knows who we are as we come regularly

    Report
34. OT

    OpenTable Diner

    Miami

    2 reviews

    3.0

    2 reviews

    Dined on December 31, 2022

    overall3food3service3ambience3

    Reservation was outside and I have to accept inside or stay waiting for a table , bad work

    Report
35. S

    Shooz

    New York Area

    12 reviews

    vip
    5.0

    12 reviews

    Dined on December 30, 2022

    overall5food5service5ambience5

    Lovely meal Great service lots of fun

    Report
36. OT

    OpenTable Diner

    Caribbean

    9 reviews

    vip
    1.0

    9 reviews

    Dined on December 30, 2022

    overall1food3service1ambience2

    Worst experience ever. We have gone to Prime Italian every time we travel to Miami but this was the last time. The garlic and cheesy bread they gave was hard ( it seemed they made it day’s ago) and the sauce was cold. Service given by Ombreta ( I think that was her name) was terrible. We ask her to heat our salsa bread and it took forever. Food was not as good as always and it was cold. The waitress never check on us and we ended up asking for things to the bus boy which was very nice. It was a very sad experience and we will never return.

    Report
37. OT

    OpenTable Diner

    Los Angeles

    12 reviews

    4.0

    12 reviews

    Dined on December 29, 2022

    overall4food4service4ambience3

    We ate at the bar, service and food were very good, huge portions of food, decent value if you share (we split a main course plus a side and couldn’t finish it)

    Report
38. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    vip
    3.0

    2 reviews

    Dined on December 29, 2022

    overall3food4service1ambience4

    The table was great. Food was ok. The service was terrible. We have dined at this place several Times and the service was just terrible. It also took 45 minutes for our entrees to come after we finished our appetizers. Took forever to order a drink too.

    Report
39. OT

    OpenTable Diner

    New York Area

    10 reviews

    vip
    5.0

    10 reviews

    Dined on December 28, 2022

    overall5food5service5ambience4

    Alexa was an amazing waitress. The food was amazing, just as I remembered . The wait staff was Quick and efficient but not pushing you in and out. Can’t wait To go back!!!

    Report
40. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on December 28, 2022

    overall5food5service5ambience5

    Amazing as always!

    Report