Book your next event with us
Horrible experience as far as this restaurant knowing how to treat customers... especially being a super expensive restaurant. We have eaten at Prime 112 and Prime Fish and they had excellent service, but Prime Italian falls way short!! Starting with the extreme rude hostess at the front, she needs to learn how to talk to customers, especially when we had 7pm reservations for a Birthday dinner and it's 7:25pm and they don't have a table and she is trying to push us to take a table outside in this florida heat & humidity! All this while they had 3 empty tables that she said they were reserved, but we had reservations also! Then when food was brought out after waiting for a while, they only brought 3 of the 4 meals out! One person had sit and watch the others eat!
Don’t waste your time going there for Miami spice they treat you like second class citizen we have gone to prime 112 and fish and what a difference with Miami Spice and not always great service no matter what menu you ask for Prime Italian horrible Just tell the customer you don’t participate in Miami spice
Food and service was exceptional
John was the consummate professional. He met our needs while giving us our space at the same time. The meatball was everything I hoped it would be. My wife had the lobster ravioli and she was blown away. It’s some of the best Italian we’ve had in a long time.
We went for the Miami Spice menu and were disappointed in the flavoring and size of the portions . While the uninspired salad was adequate , the main course of fish was one small filet . Very disappointing . The cannoli dough was undercooked but the fried Oreos were tasty. I would not visit this restaurant again .
Fantastic food as always and the service to match
Food was great. Service was excellent. Portions were generous, fried Oreos worth it.
Prime Italian never disappoints. This actually wa the best it's ever been and I've been probably 5 times now. We always use this place to bring family and friends when they travel with us to Miami.
This restaurant is very upsacal! The staff was so attentive you your everything needs. I would definitely recommend.
Always amazing. Great food and service. Can always see celebrities
We chose this restaurant because my brother in Miami recommended it. I've eaten here probably a half a dozen times now. and I still love the service... the ambiance and the food!
Went for Miami Spice. Pleasantly surprised by portions. Food was amazing.
The Prime Restaurant are by far my favorite restaurants in Miami! The food is amazing and huge portions, the service is increíble and the price is just right to fit the food quality, portion and service! Best restaurants in Miami. Prime Italian has the most amazing pasta and how can I forget the fried Oreos are delicious! must haves!
Waiter was horrible - 2nd time in 2 months we had the same guy- no personality, 20 min between apps and entree- lots of food but not tasty- branzino was sos so. Overpriced for quality
Went for Miami Spice with guests from out of town and per usual, they did not disappoint. The service was exceptional and they food was phenomenal! Will be back again!
We loved Prime Italian. The food and the service were amazing. they treated us like family.
we went for the Miami Spice 2019. and everything was amazing.
the only bad thing was the $10.00 dollars for the Lemonade with no refills. but our server did let us know that it did not have refills. but we were not aware of the price. but other than that. everything was amazing.
Excellent food and service, as always. If you haven't been here yet then book a table right away. We are locals who enjoy all of the Prime options regularly. They're among the best in all of South Florida let alone Miami Beach.
Besides having a 9pm reservation we had to wait more than 30 m to be seated, the eggplant parmigiana was well made, but tasteless, fried calamari good, fried buffalo mozzarella ok, not a good value for food! Then you have three choice for the tip; completely wrong, the customer should be free to choice the amount of the tip.
Our waiter was amazing, and the food is always delicious!
We got there in time for our reservation but was not seated until 30 minutes after. We were told that they were overbooked and while I understand that happens, a restaurant with the reputation of Prime Italian should honor that reservation.
We were seen promptly by the server, drink and food orders taken and the appetizers were brought quickly. Entrees were brought quickly as well. It was not until the dessert that the poor service shined through. We waited 45 minutes for the desserts to come as we saw adjacent tables receive their desserts while initially ordering after us.
Overall, I enjoyed the food, in a vacuum. With the price paid, and the service at the beginning and end of the night, I left Prime Italian with a bad taste in my mouth.
They overbooked the restaurant and we never got to eat. We did get to waste $30 on Uber rides and waste a night though. If you’re into that kind of thing.
Food was great but waited 30 minutes even with a reservation.
The food was and always is excellent. You must make a reservation especially on the weekends. We had to wait 25 min even with one, but it is worth it!
The food was excellent, but we waited nearly 2 hours to be seated. We had an 8:15pm reservation and were seated at 10pm. This is unacceptable, and contrary to the whole purpose of booking a reservation through OpenTable. While the staff apologized for the long wait, they did not offer anything complimentary as a customer service gesture (such as a round of drinks at the bar or an appetizer once we were seated). Very disappointing experience, especially since I invited friends from out of town.
Very disappointing this time. We have been here about 10 times before but this was not the usual. Had to wait 20 minutes for an outdoor table, and it was unusually warm on the patio. They had the ceiling fans on but not the smaller wall mounted ones. Went for Miami Spice and once again, they did not provide the Spice menu until we specifically requested it. The excellent bread with sauce and water were served quickly as were our drinks. Then within minutes of ordering our food, the tuna tartare and chopped salad were brought to the table. Both were very good although we felt rushed. Several minutes after those plates were cleared, they brought our entrees - spaghetti and Kobe meatball was good as usual but the chicken parm had less cheese than usual and was somewhat burned. In contrast to the rushed service, we then waited over 20 minutes before someone cleared our plates. Then our server asked what we wanted for dessert even though we had already ordered it. Ten minutes later they brought the fried Oreos which were good as usual. Throughout our dinner, no one refilled the water glasses and I had to request it repeatedly. Finally when we got the check, they ask you to select a % for the tip but they take it as a percentage of the total bill including the tax thereby inflating the amount. I think the server was a bit overwhelmed as the restaurant was very busy. Also no one, including the manager, ever asked how everything was. We were not happy with our dining experience this time, and they need to do better in the future.
I enjoyed the food but did not like the ambiance and I felt it was overpriced for what it was. I am not sure if I would go back. I look for value as well as quality and have not problem paying extra for quality and they did not have either.
We were there for miami spice month. The food was great as was the service. I thought the price was wil worth the meal I ate. I would absolutely go back again, especially if I wanted top notch Italian food.
Food and service was amazing! My only setback was the drinks are over priced. 25 dollars for one Jameson and ginger is a tad bit too much. Unless they consider Jameson and kettle one vodka premium brands that require a hefty upcharge. Then I guess 58.00 bucks for 2 drinks I guess it is what it is.
Eggplant Parmesan needs more eggplant and less breading.
Always the best time and THE BEST food!
A great experience !!❤️
A special thank you at David for his good service 👍😉
Great service very attentive great food
Service was poor.
Added cheese to an order that was
Service was great but food was not that exceptional overall for the price.
Amazing! Food was delicious! Service was impeccable!
Even though we arrived on time for our reservation, We had to wait about one hour to be seated. The restaurant was extremely crowded and all the workers running trying to accomplish their tasks. We asked for two glasses of red sangria at the bar , but the bartender gave us white sangria instead.
Made a reservation for indoor seating at 9pm. Called to update that I will be running 10 min late and it was no problem. I got there at 9:15 and my table was not ready yet. I was also told I would be seated outside. I was not seated until 9:45 and still was seated outside even though I mentioned something to the hostess. When I was mentioning how I would like an indoor table to the hostess and how its been a long wait even though I reserved, a second hostess listening in named Jessica kept on nodding her head at everything I was saying. As a customer who made a reservation, I did not ask for more than to get what I reserved. I did not get a table at the time I asked or location, and got attitude from a hostess for no reason.
Small portions of the food didn't even offer Miami spice had to ask.
Excellent food and service! 2 words - Kobe meatballs 👌🏼 we ordered from the Miami Spice Menu and the meal didn’t disappoint!! We will be back!
1 word. Delicious!