The waiter did not pay proper attention to our table for 9, due to either understaffing or incompetence. Our drinks took forever and the food even longer. A majority of the table ordered steaks, most were overcooked, and all of them were cold. One of my guests did not receive his dinner until 12 minutes after the rest of us did, and it was the only hot entree any of us received. Desserts and coffees were served in an appropriate timeframe and were delicious.
One comment about the menu--for a restaurant touted as a steak house, the selection of cuts of meat were limited. The only way to get a filet was to order a very expensive surf and turf dish, and the only ribeye was "for two" at a menu price of $140.
If you're staying at this hotel, Preston's does a fine job for breakfast but my advice is to take a walk or a cab somewhere else for dinner. Very disappointing.