Preston's

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1. OT

   OpenTable Diner

   Charleston

   1 review

   vip
   1.0

   1 review

   Dined on January 23, 2023

   overall1food1service1ambience1

   We waited for 20 minutes and nobody came to even get our drink order. We finally left because of the poor service.

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2. OT

   OpenTable Diner

   Washington DC

   40 reviews

   4.0

   40 reviews

   Dined on January 7, 2023

   overall4food5service5ambience4

   Food was excellent! Music was just a bit too “old” for us. And we’re old. Maybe something a little more upbeat and less elevator/funeral home-like. Even some Dave Brubeck or low key jazz would have been better. Service was excellent.

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3. RC

   RobertC

   1 review

   5.0

   1 review

   Dined on December 18, 2022

   overall5food4service5ambience5

   What a fantastic experience. The Holiday vibe was strong in the 4th advent Sunday and they made my Mom's after party celebrating her 90th birthday so much fun. And if you needed something special, the chefs would craft it better than you imagined it. Service was off the chart great and accommodating. Highly recommend!

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4. MH

   MimiH

   Richmond

   1 review

   4.0

   1 review

   Dined on December 11, 2022

   overall4food2service5ambience5

   Breakfast buffet and food was cold. Food items ran out and were not replenished. This year's buffet was disappointing, this has been an annual family December tradition since 2013.

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5. TC

   TrishC

   Richmond

   1 review

   5.0

   1 review

   Dined on December 7, 2022

   overall5food5service5ambience5

   Highly recommend Preston's for a great meal and atmosphere. Loved the holiday theme!

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6. WD

   WhinetoDine

   Richmond

   79 reviews

   vip
   3.0

   79 reviews

   Dined on December 3, 2022

   overall3food3service3ambience4

   We enjoy dining at Preston's because it's a pleasant experience. The food quality is inconsistent and disappointing. We had difficulty getting the correct wine. Our server had little experience with wine selection and service. The wine we selected, however, was excellent--Montinore Estate Pinot Noir. Our appetizer choice was onion rings which were ordinary. Entree choices included salmon, ribeye, and chicken. The ribeye was most disappointing because it was not prepared as ordered and was a very thin steak. The salmon and chicken were okay. The highlight was Preston's signature bread pudding. A wonderful desert.

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7. OT

   OpenTable Diner

   Richmond

   10 reviews

   vip
   3.0

   10 reviews

   Dined on November 26, 2022

   overall3food4service5ambience5

   Not sure if we just caught Preston’s short staffed in the kitchen but our food took over an hour for all our meals to arrive. When the food did arrive 4 of our 6 meals were incorrectly served missing important ingredients. On the positive side, the food was good and our server was so accommodating and friendly as were the other server and manager. They tried to get us all the items we were missing and discounted our lunch. There were only two other tables in the restaurant at the time so I’m not sure why the kitchen was having such issues.

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8. FF

   FabFour

   Raleigh

   1 review

   5.0

   1 review

   Dined on November 19, 2022

   overall5food5service5ambience5

   Great food and wonderful staff.

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9. WD

   WhinetoDine

   Richmond

   79 reviews

   vip
   4.0

   79 reviews

   Dined on November 17, 2022

   overall4food4service3ambience4

   Enjoyed the pre-show dinner package which included a limited menu of 3 entrees with salad and dessert. The entrees were cream heavy but tasty. The serving was ample. Service was slow with our drinks and salads arriving rather late and our entrees arriving before we finished our salads. Biggest disappointment was no bread pudding which is Preston's signature. Too bad it's not available. Pre-show package is a good value. Will try it again.

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10. I

    Isabella

    New York Area

    7 reviews

    vip
    3.0

    7 reviews

    Dined on November 12, 2022

    overall3food3service4ambience3

    We didn't order any appetizers. But our entrees came 45 minutes after we ordered. Otherwise, the servers and hostess were very nice.

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11. AM

    AmandaM

    Washington DC

    5 reviews

    vip
    3.0

    5 reviews

    Dined on November 5, 2022

    overall3food3service5ambience3

    Very uninspiring food here…son’s burger was average, fish and chips were decent, my blackened shrimp and pasta dish arrived looking like a big bowl of soup with pasta and shrimp floating around—very odd. It seemed like who ever cooked it did not know how to make it correctly. Our waiter was very nice, so didn’t have the heart to return my dish. They need to revamp this menu and the ambiance—both are bland.

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12. CH

    CHRIS

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on November 5, 2022

    overall5food5service5ambience4

    Great breakfast option while visiting our Hokie from out of state. The buffet was great and well stocked. Would eat here again

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13. OT

    OpenTable Diner

    Washington DC

    4 reviews

    3.0

    4 reviews

    Dined on October 30, 2022

    overall3food1service4ambience3

    Preston’s has a very limited menu choice. We found it difficult to choose a meal that actually was appealing. The food was under seasoned, very bland. We also had the breakfast buffet on Sunday. A variety of food choices however limited breakfast choices. No toast, waffles, pancakes or pastries as one would expect. The warm breakfast items were all cold. Perhaps someone forgot to turn the warmers on. Aside from the disappointing food, the staff were friendly and efficient. Would we eat here again, no. Considering the access to locally grown, beautiful produce it’s even more disappointing.

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14. KB

    KathyB

    New York Area

    16 reviews

    vip
    3.0

    16 reviews

    Dined on October 7, 2022

    overall3food3service4ambience3

    Visiting our grandson and had dinner one night and breakfast buffet. The dinner selections are very limited and the food is good, not great. There's a full bar and the wait staff is friendly and energetic. The breakfast buffet is very good with a nice selection of choices and stations. Breakfast is, frankly, a better bet than dinner but if you are staying in the hotel it's very convenient.

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15. b

    billh

    1 review

    5.0

    1 review

    Dined on October 2, 2022

    overall5food5service5ambience5

    The food and service was outstanding and the price is very reasonable.

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16. WC

    WilliamC

    New York Area

    6 reviews

    vip
    2.0

    6 reviews

    Dined on September 30, 2022

    overall2food2service2ambience2

    The meal was simply uninspiring. The crab cakes were bland. The ribeye was ordered medium rare but was more towards medium well. Granted, it was a thin cut, but it should have been 4-5 mins a side. Lastly, the blackened shrimp were anything but blackened and slightly undercooked. The Desert was good!

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17. S

    Scooby

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on September 16, 2022

    overall4food4service5ambience4

    Nice dinner except for one thing No Bread Pudding!! Mac and cheese superb. Nice big side salads.

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18. D

    D1vine

    Richmond

    4 reviews

    4.0

    4 reviews

    Dined on September 11, 2022

    overall4food5service5ambience5

    We had a reservation for 11:30, which I believe is when the restaurant opens for Sunday Brunch. We waited for a while after 11:30, when I had thought they would open, but we found a server who seated us. The actual buffet didn't open until 11:40 or 11:45. Nevertheless, the buffet was wonderful. They had a carving station (my favorite), and they had perfectly cooked, (and that is HARD) to do on a buffet - Eggs Benedict. I did notice that the large spoon was the wrong utensil for serving asparagus, but as soon as I brought it to someone's attention, they replaced it with tongs. Our server was very attentive and helpful, and we were altogether pleased.

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19. R

    Rusty

    Las Vegas

    13 reviews

    3.0

    13 reviews

    Dined on September 7, 2022

    overall3food3service4ambience4

    Many past experiences were much better. Service was very good and attentive. Menu has changed and is now just upscale bar food. The Ribeye steak was covered in gravey, but not discribed that way on the menu. A $45 bottle of wine was opened elsewhere and brought to the table and set there for self service, no taste testing. Three of the six diners were new to the restaurant and were disappointed as were the three of us who had been there many times before.

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20. EW

    ElizabethW

    Richmond

    1 review

    3.0

    1 review

    Dined on September 4, 2022

    overall3food4service2ambience2

    The food was good, I thought my dinner was too expensive for 5 shrimp with penne pasta. $25!!! The fish and chips was very plentiful. They did make my son chicken tenders even though it was not on the menu. I had to ask the waitress to go ask the cook if he could make the tenders. The wine list was very sparse for saying they had a great wine list. The wine took 30 minutes to make it to the table, and my son whose birthday we were there to celebrate and his cousin ordered Irish Red drinks that have Jameson's whiskey, Grenadine and sprite in them and it took 40 minutes for the bar to make them. Other tables that arrived after us had drinks in no time at all. It was not busy either there were 3 other tables, so I am not sure what the hold up was. The manager comped our appetizer, I thought he said he would comp the $12 drinks, but he just comped the appetizer. Lilly was a good waitress she just seemed a little overwhelmed. I would not eat there again. It was just convenient because we were staying in the Inn.

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21. AH

    AshitH

    Washington DC

    1 review

    5.0

    1 review

    Dined on August 29, 2022

    overall5food5service5ambience5

    Great Service. Our Server was really helpful in suggesting the menu.

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22. D

    Denise

    Charlotte

    7 reviews

    5.0

    7 reviews

    Dined on August 24, 2022

    overall5food5service5ambience5

    This was our first visit to Preston's. The restaurant was beautiful, the service was excellent starting at the check-in desk, and the buffet was fabulous. Everyone including the staff in the buffet area were very warm and friendly. Our server, Destiny, was wonderful. She was very attentive, engaging, and thorough. We're very glad we chose this place. It was well worth it.

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23. OT

    OpenTable Diner

    Washington DC

    1 review

    3.0

    1 review

    Dined on August 20, 2022

    overall3food3service5ambience4

    My steak was not flavorful and was over cooked

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24. SS

    SteveS

    Washington DC

    3 reviews

    vip
    2.0

    3 reviews

    Dined on August 17, 2022

    overall2food2service1ambience3

    Overpriced for the quality

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25. CM

    ChristopherM

    Philadelphia

    8 reviews

    vip
    5.0

    8 reviews

    Dined on August 16, 2022

    overall5food5service5ambience5

    We went for the breakfast buffet and the food was excellent. The servers were very attentive and all needs were met. I will be dinning here on future trips to Virginia Tech.

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26. W

    Work4

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food3service4ambience4

    We had a 12:45 reservation and for the majority of our meal we were the only ones in the restaurant. The food was good but not warm. We were a little disappointed at the selection. Brunch was over at 1:30 and they were cleaning up as we tried to finish our dessert. We will try an earlier reservation next time.

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27. AZ

    AnthonyZ

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food3service5ambience4

    Service was very good. Prompt, all you expect. The food items were limited in comparison to what used to be offered. Several items in chaffing dishes were not kept hot. Eggs Benedict tasted good, but were not hot, When bacon ran to, just as I was about to get some, a cook replenished it. The problem being that it was just dumped into the tray leaving one to try to pull apart this mass of intertwined bacon. (It did taste good...) The hostess did try to make things right and had the kitchen bring up a fresh eggs B....but it still was tepid. Best item on the savory side was a vegan shepherds pie. It was hot and very tasty Deserts were good...We used to love going to a brunch here when there was great choice and food (including both an omelette station and a meat station) but it seems they have not recovered from COVID and the kitchen is letting them down.

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28. SW

    SonyaW

    Charleston

    1 review

    2.0

    1 review

    Dined on July 17, 2022

    overall2food1service4ambience4

    Poor selection for brunch. Some food was cold and/or left from breakfast. Disappointing. Service was good and the hotel is wonderful but brunch at Preston’s was very lacking.

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29. OT

    OpenTable Diner

    Washington DC

    1 review

    1.0

    1 review

    Dined on June 26, 2022

    overall1food1service3ambience2

    We were there just for breakfast as part of our stay at the hotel which included the breakfast buffet. Definitely would not recommend it! Buffet was pretty much inedible. They even managed to mess up the fresh fruit and orange juice.

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30. MM

    MarMar

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food1service3ambience3

    Preston's has great atmosphere, but the quality of the food is poor. Our family attended the Sunday brunch.

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31. OT

    OpenTable Diner

    St. Louis

    3 reviews

    vip
    3.0

    3 reviews

    Dined on May 12, 2022

    overall3food3service3ambience3

    We did not realize that there would be a buffet when we made the reservation. Limited Buffet. Several of our guests ate very little because there was nothing with that they enjoyed. The drinks were very average.

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32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food5service5ambience5

    Graduation buffet

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33. OT

    OpenTable Diner

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined on May 11, 2022

    overall2food2service4ambience2

    Brunch before graduation. Service was very good. Problem was the buffet was very lacking. Two lettuce options with cheese, carrots and dressings. Warm item were chicken parmigiana and flank steak. There was also broccoli, peppers rice and rolls. Many desserts were available. We had eaten at Preston’s several years ago and were looking forward to the same experience we had had then which had been wonderful. Food selection had been fabulous. This visit was the extra opposite as our previous dining experience concerning the the lack of choices that were offered.

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34. n

    nc4hokie

    Richmond

    1 review

    1.0

    1 review

    Dined on April 29, 2022

    overall1food1service1ambience1

    They called at 5:15 pm and said the restaurant was closed !!!!!

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35. SO

    SusanO

    New York Area

    4 reviews

    vip
    1.0

    4 reviews

    Dined on April 24, 2022

    overall1food1service1ambience2

    Not at all pleasant. All the food was cold or over cooked at the breakfast buffet . Very disappointing!!

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36. DV

    DeefromVA

    Washington DC

    23 reviews

    vip
    3.0

    23 reviews

    Dined on April 16, 2022

    overall3food2service5ambience3

    The service was friendly but the food was mediocre. It was just ok.

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37. BG

    BGmomma

    New York Area

    35 reviews

    vip
    5.0

    35 reviews

    Dined on April 15, 2022

    overall5food4service5ambience5

    We enjoyed a great breakfast buffet with lots of variety. The atmosphere was nice and quiet for a morning meal when you’re not quite awake yet.

    Report
38. O

    Oliver

    1 review

    3.0

    1 review

    Dined on April 10, 2022

    overall3food2service4ambience4

    We felt that for the price of the food it should have been better. For example both of the salmon dishes we ordered the brussels sprouts were not cooked - super hard.

    Report
39. TW

    TimothyW

    1 review

    2.0

    1 review

    Dined on April 10, 2022

    overall2food1service4ambience4

    The quality and selection of the brunch has gone downhill over the last few times have been there, but this past Sunday was the worst. No shrimp, no salmon, no bread of any kind...bagels, toast, biscuits...nothing. The food was lukewarm, the waffles were as hard as hockey pucks. The salad fixings were sparse and unappealing. This used to be a great brunch, but unless something changes, we will not be back.

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40. CL

    CorvetteLifetime

    Richmond

    47 reviews

    vip
    3.0

    47 reviews

    Dined on March 1, 2022

    overall3food5service5ambience3

    Both food and service were outstanding, although the kitchen was obviously under-staffed. I appreciate the focus on turning out perfect plates so I'm sure we'll give them another chance.

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