Prelude at McCaw Hall
It seems our reservation was lost and then were treated as though we were less important than a larger table. We waited a long time to be served and then felt rushed to get to our seats. For the cost, I would have expected a smoother process. I would have been better off heading to another spot for brunch before the nutcracker, which is what we will do next year.
The convenience of this restaurant is the biggest up side. The selections were very small and limited. The food was inconsistent, some overdone some could have been more. The deserts were good but found it still wrapped in paper on the bottom. Overall for the amount of money spent...how much is convenience worth to you.
We love having Prelude as an option before the ballet. Dining onsite allows us to be more relaxed thereby optimizing our time together. The food was delicious with MAJOR raves for all of the dessert options this year! Many thanks!
Service was fast, accommodating and very friendly. Brunch before the Nutcracker provided just enough food and drink - tasty!
Great food and excellent service. We couldn't have had a better experience before seeing the ballet.
Food is really terrible and overpriced. We’ve tried this restaurant several times now and won’t be back.
Prelude is a convenient place for dinner before a performance. The service was a bit hit and miss. We had to search out our server a few times. My granddaughter was anxious for her dessert and we waited .. waited....for the dessert menu. The farm-table buffet was good with a nice variety. Although the deviled eggs and noodle dish did not have much flavor. I did love the beef barley soup.
Our meals this season have been great, much improvement from several years ago. New Chef? We enjoyed our lunch on this past Sunday very much.
Try some real food. People want simple food at a good value.
Stand alone appetizer for $20 is good deal and my friend and I enjoyed very much.
Buffet was great
Last Saturday at Prelude was the best experience we have had in a long time. The Harvest Table which three out of the four of us had, was by far the best we've had. I'd stick with the Mediterranean theme of cold meats, hummus, grape leaves, crostinis, artichoke hearts, wheat berry salad, etc. as it was outstanding. The addition of a sweet as dessert was excellent. We loved the tiny chocolate mousse tarts. The quality of the meals produced has improved so much. Keep up the good work ! Please also keep the Harvest Table option.
My steak was perfect! My mom had the cod chowder which was outstanding!
Typically the service here is very good but the evening we went prior to the performance of La Cenerentola, we waited and waited and waited for our dinner due to what I assume was a problem in the kitchen. Our server was very kind and apologetic as was the manager who comped us the entree. We did receive our food with only about ten minutes to bolt it down before the performance. Oddly enough, no one else around us seemed to be having this problem, so I’m still not sure why we alone had the issue. The food tasted good so if you are thinking of going, either get there 2 hours before a performance (we got there 90 minutes before) or select the buffet to be sure you don’t have to rush. Very disappointing.
Pleasant waitress but the food average. My black cod chowder (a dish that was new to me) was surprising in several ways: 1-the cod was barely cooked 2-the chowder itself tasted strongly of cream and
not much other flavoring and 3-the few carrots were sad looking little fellows. My husband liked his osso bucco but felt his portion was small. I fear it was not a gourmet meal for the price.
Going to the opera
Moussaka was very good. One of the desserts (lemon tart) was outstanding. The pumpkin Puree was not very good it was too expensive for what was on offer.
The menu had either very heavy food or salads. Something like chicken, fish, or warmed quiche would be good. The quiche we had was cold.
The lamb osso bocco on mashed parsnips was the most unappealing and unappetizing color and presentation. It looked like a bowel movement on a plate. Presentation is as important as the taste. Really, there needed to be some green on the plate to brighten it up. Just a few sprigs of broccolini would have made all the difference. Once I got over the offensive look of the thing, the taste was ok, the lamb tender, the mashed parsnips well seasoned, but good god, please make things look appetizing. It doesn’t take that much to do so.
I appreciate so much being asked how the noise level of the restaurant affected me. Thank you for caring about that. It really was exactly as it should have been for my comfort as a hard of hearing person. I enjoyed the experience immensely.
As always, the food and service were great! It's so nice to be able to have a leisurely meal before the Opera.
Opera night out
We were seated promptly. Our server was prompt, helpful, and did a good job. Our food selection was good and was tasty. The only drawback was from time of making our food selections until served was close to 30 minutes...longer than we have experienced in past...It made it tighter than we prefer between the time we finish eating and the start of the opera.
We've eaten there several times over the last few years, but only when we haven't had much of a choice. The service is very good, but the food quality and quantity is almost always disappointing. In addition, it's a bit overpriced.
Very pleased with the newer menu selections…..I stopped having lunch here before the operas since the change in menu was rather drastic. Enjoyed lunch on October 20th, staff was very friendly and conversive. Lunch options were very good.
Convenient for opera thereby more relaxing. There were no options on the menu for those who are lactose intolerant. So we wasted a lot of time with our server running back to the kitchen to check on what our guest could eat. NOTE to Chef! It would be nice if you included menu options for those with lactose or gluten issues or could alter items to accommodate. The Harvest Table is a nice solution but not a substitute for a hot meal. NIH studies indicate 65% of the human population has some level of lactose intolerance.
Our major complaint is that the menu seems to be fairly static. It would be nice to see new things. Prelude is very convenient to the opera and the serving staff is first-rate
Have been a member of PNB for over 30 years, and mostly, especially in the last 10 years, have had lunch at Prelude before performance. This past Sunday, October 6th was the most enjoyable menu that has been presented. Lunch was excellent and I could understand the entree's offered. Thanks perhaps to a new chef, wherever the food is coming from.
Could use more choices such as soups,salads, and sandwiches. Pea salad was ok but not great. Items are quite pricey!
Relaxing, great food, fair pricing. So convenient for the ballet!
Convenient for attending ballet. Understandably it is a bit pricy, The menu varies
I would recommend this to anyone going to a performance at McCaw Hall--it's convenient and the restaurant is very pleasant. The food isn't always the best. I had the eggplant mousaka, which had a lot of potatoes--almost too many. I asked the server if they had cracked pepper. She said she didn't know but would find out. She never returned so I guess they didn't have any.
The casserole was good, but nothing great. However, the salad with figs and oranges was delicious.
We are always pleased with the service staff. However, would urge the restaurant to find more "learning" from those patrons who provide a rating of less than 4. The 4's and 5's are great. The 3's are likely there because of the convenience factor. Prelude is so convenient for those attending a performance at McCall Hall. Management should then analyze why there are so many empty tables for the ballet performances - particularly when you consider the House is pretty full for the performances. Is there an effort to get more of those folks to eat at Prelude?
It is understandable to have a limited number of items on the menu, given the need for quick turn-around. We are noting more vegan and gluten-free items. But also consider one or two non-dairy entree's. Don't get too fancy and forget the basics.
Loved having a quality meal before the Ballet. The biggest issue was not having any designated gluten free entree options. There were two options for starters and desserts but not one of four options for entree was stated as gluten free. Our server did say the sirloin and lamb were gluten free and side dishes could be substituted to make the plate gluten free. We choose the sirloin and it was wonderful but the garnish was fried onions that we were not told was gluten free so we scrapped off and ate around. Overall it was a great meal but I will check ahead on menu choices to be very informed for dietary needs if making reservations in the future.
The food has deteriorated over the last few years. The chef over-relies on cheese for flavor. There are no vegan entrees. The only soup/fish dish was laced with cream. "Heart healthy" is an unknown concept to this chef. Far too much fatty meat or other animal fats. The salad bar is unappetizing with few choices, poor quality meat and cheese and few healthy choices. On Friday, we had to wait for an ordered salad for 20 minutes while other guests who ordered later received the same salad. Our waiter was very bad-tempered although in the past the wait staff have been pleasant. Prelude relies on having a captive clientele. While Prelude has to serve a lot of customers in a short time period, a lot of the preparation can be done ahead of time and the menu could be healthier regardless of time pressure.
Good service, timely (in time for ballet performance), interesting menu.
Prelude is conveniently located for those going to the Opera or ballet. Our waitress was prompt, warm and helpful. We enjoyed the Harvest Table buffet, which included a delicious hearty fall soup/stew and various appetizers and a salad. Loved the convenience and style of the restaurant.
Such an easy way to have dinner, and enjoy conversation with friends before sharing a performance at McCaw. The improvements to dampen the noise are appreciated
Service let me taste different wine by the glass before I ordered one. Excellent friendly service.
Lesson learned; If you want a booth, it is good to ask at the time of reservation...we still got a booth but not by the window. If you want to be in the back corner, ask when making a reservation.
Oh and bring your own A-1 sauce for the steak. They didn’t have it.