We've watched this restaurant go through the ringer since March 2016 - looks like they will finally have the bridge open and maybe the construction gone in front of their building. By the Way, Pour House Burgers Bourbon and Brews located at 730 8th Avenue South and Division in Nashville, TN has been CLOSED on Mondays since 2013. So everyone who reads the review about them being CLOSED when people arrived for reservation, need to email Open Table and then remove their review.
Give this place a go - The Food is Great Again and so is the Service
We went to the Pour House before a Nashville Predators game. We were in from out of town and it was near our hotel. It is a very large space with ample parking. We were there very, very early and were the only people in the restaurant at the time. The wait staff were very friendly and seemed happy to see us. The beer selection is extensive and the bartenders were happy to chat with us about our options. The burgers were great. Juicy, dressed well. I got onion rings that appeared to be made in house - beer battered coating and very tasty. My husband got deep fried mushrooms and they also had the beer battered coating and were tasty. I'd like to return at a later hour when more people were there. In any event, it was a good experience and we will be back.
We showed up for our reservation and the restaurant was closed. No sign or anything just not open
I booked online and i got a confirmation email when i got there it was closed
They were out of many food and wine options. We ordered a Caesar salad and received some weird salad that deff did not have Cesar dressing. I ordered the cheese burger salad they gave me a house salad by mistake when I sent it back they just adddd a burger to the top of the house salad none of the ingredients of the burger salad. We will not go back.
Food was average, greasy burgers. Service was poor. Nothing memorable.
Waitress was very patient with our big group and the kids! It was our first time there and we will definitely be back!
Horrible service. Never go back with a group. They were out of many bourbon selections
Made a reservation for a party of 9 and it was confirmed. When we arrived at the restaurant and it was closed. Turns out they aren't open on Mondays. I was very disappointed and left me in a very bad situation. Disappointed with the Pour House and open table.
We could not rate Pour House. We had to leave the restaurant because they did not have a Sunday Ticket Package so that we could watch our home team's game. We went across the street to another restaurant. It was not the fault of the staff. They were especially apologetic and polite.
I was able to make a reservation at Pour House on Opentable for a work function I was planning but when I arrived, the restaurant was not open. Evidently they did not input the correct hours of operation on this site.
Friendly staff that took great care of us. Can't wait to go back.
Overall, it was a good place to grab a bite to eat, watch the game and have a brew. It was a little cold, temperature wise, but other than that, cool place.
My wife ordered a cheeseburger cooked medium and it cam out charred. The burger patty came out uncovered so the cook and server could clearly see it was burnt, but they served it anyway. The did bring her a new burger when asked, but we had to wait. On a positive note, my turkey burger was pretty good. The bottom line is that I think the Pour House is more for drinking than eating. If you are really hungry I would go somewhere else.
Raquel, the hostess, was AWESOME. She was incredibly nice and helpful. Thanks to her, we will definitely be back again.
The Pour House has a good menu for food and alcohol. A very long list of beers. However, when we tried to order drinks, at least 4 people ordered a beer, and we were told that they were out of each beer we tried to order. When we ordered a different beer, they were out of that, too. When we ordered food, some of the menu items had been taken off the menu without our knowledge and without any indication of such changes. Overall, disappointed in this location. However, ambiance was good for hanging out and enjoying a beer. Many were there watching the Preds. Good customer service overall. Ok food- a bit overpriced. Very poor communication about their menu.
There was a reason they had immediate availability for 10. The appetizers were okay. The entrees were collectively horrible. With 10 people, nobody was happy with the accuracy or taste of their food. Burgers that were supposed to be cooked medium were instead hockey pucks. The bar area was cool and if I just wanted to drink bourbon this probably would have been an okay place. We literally overheard the food runner and waitress yelling at each other. Overall it was a bad experience and I had to apologize to all of my guests. The best part of this place was the beer special that night which was 2 for 1.
I made a reservation Sunday night at 745 - open table claimed they were open until 9. I was going to eat a quick bite as to be out by close. When I arrived they informed me that the kitchen was closing but they could "squeeze us in, although they are out of a lot of food." We decided to eat elsewhere... I get it. It's late on a Sunday night, but if they were planning to close the kitchen when I had an outstanding OT reservation, at least call to cancel so I can make arrangements elsewhere.
Have always had a great meal/experience at Pour House! This time wasn't very good. My friend ordered the Cuban which they no longer served. So instead ordered the pulled pork sandwich and 20 minutes later was told they were out of it. My husband ordered a burger medium rare. It came out well done. I ordered turkey burger minis and they ended up being beef burgers, also well done. They did compensate 2 beers and my friends dinner due to the lack of food available and we appreciated that! Long and short - the cook may need a lesson on how to prepare burgers cooked to order. Also some things we were told weren't added to the menu yet bc it needed to be updated. So, maybe update the menu pretty quickly. Besides that, we enjoyed our time a pour house.
Was visiting Nashville and wanted some authentic comfort food as well as some entertainment away from the downtown Crowds.
We came in on a Sunday I didn't realize there was no entertainment. Our party of six did enjoy the brunch menu
First visit, very enjoyable and friendly. Service was good.
You need to change
The bourbon and whiskey selection was wonderful, and that's about all that was wonderful. The staff is pleasant enough, but not terribly attentive. The food is basic and bland. But if you are looking to try a lot of bourbon and whiskey in Nashville, this is the place. Just eat somewhere else.
We very much enjoyed the meal. The drawbacks were that we wanted to order chips and cheese dip, but were told they were out of chips. Then one of us ordered a bbq sandwich, and they were also out of BBQ. Lastly, a friend ordered a quesadilla and asked for sour cream, which we were then told they were out of as well. It would have been nice to have these things told to us so we could make more informed choices before ordering our meals. We enjoyed the food but felt that our server was not attentive to us. When we paid for our meals, as we gave him our cash he asked if we needed change (the meal was $10 and we had handed him twenties). He did not wish us a good night and overall we were rubbed the wrong way. I would not be against trying this place again.
We had reservations for 6:30 on a Friday night. The place was not busy at all, but we ended up waiting an hour and a half for our food. The atmosphere was good if it had been more crowded.
The food was good and our waitress was great! The restaraunt was empty which was nice for service purposes but the emptiness took away from the ambiance.
One positive is the Pour House was accommodating to our large group of 12, but there was many negatives. During the entire dinner the pipes dripped continuously from the ceiling onto our heads and backs while we tried to eat. One of the ladies in our group had to put a poncho on because she was getting so wet. There was buckets and rags on the floor where water had leaked that many waitresses and customers kept tripping over. Another negative was one of our pregnant friends, ordered a NON-alcoholic ginger beer and was served an alcoholic ginger beer and didn't realize until she took a sip. There was also no live music available like promoted on the website which was a disappointment.
Went to the Pour House for Burger Week. Their Southwest Burger was the chosen burger for $5 (pretty good deal). First, it took quite a while for the food to come out, but they did apologize for the long wait. Me and my friend both ordered the same Southwest burger, and after we were done eating we both agreed it was it really small and pretty tasteless. Maybe their other food is good but I will skip the burger next time.
The experience was pretty mediocre unfortunately. The potato skins and macaroni and cheese were both really good but all 4 of us ordered burgers and they were small and just not great. Their bourbon list is substantial but not much as far as food. The menu was about 4 or 5 pages long and the food only takes up one page. Definitely a good if you're specifically looking for a good drink selection.
I was here for Burger Week and had the $5 Burger. It was very good, but there were no sides included, so ordered the Sweet Potato Fries. Mike, our server, was excellent and very personable. The Happy Hour wine pour was generous, which was a huge deal in the ever minimizing world we live in!
Staff and food were great, my only complaint is that we had to reserve a table, yet we walked in 30 minutes early,very few people seated, so I asked the hostess if we should wait at the bar, she said yes she would come find us (not difficult since there weren't many customers at that time)yet I had to find her and ask if our table was ready. (5 minutes after our reservation) I really don't understand why a bar requires reservations.
It was advertised as brunch, they didn't serve brunch.
They didn't have several items on the limited menu they did have nor beers on tap advertised. I would not return to this joint.
Service was extremely slow. We actually had to leave before we ever got our food. After 40 minutes of waiting for food after we ordered we told them to cancel the order.
Food was eh not great. Service was slow but the waiter was nice. That band that was playing was really good. Can't say I plan to go back anytime soon though
We brought our team here for a business meal - with high expectations based on other Pour Houses we've been to. Service was decent, but the biggest challenge was that they were out of several things listed on the menu (common things like the mushrooms, chardonnay, a couple other appetizers) - a couple of the main meals, etc. It became almost a joke when we went to order - and kept hearing 'we're out of that..'.
Overall - good food - enjoyed the music - was let down in general.
If you are looking at grab a drink, this place is perfect. If you are looking for good burgers and service this is not the place to go.
From the moment we saw the back up at the front door because, the hostess was in able to seat any one efficiently. We should have just left. The restaurant was pretty empty for 7pm on a Saturday night. There was no reason to wait over 20 minutes for chips and queso. The burger was dry and tasteless. I sent mine back due to that I asked for medium and received WELL done. After about 20 minutes I received a new burger that was cooked exactly the same.
There was no manager available on a Saturday night & according to our waiter (who was the only semi friendly person working) the kitchen was so far in the weeds that he was unsure if he was going to be able to get the table behind us (a table full of prom kids who arrived when we did) food before their prom even started.
The restaurant was empty & they have an extremely limited menu of burgers which gives them no reason to be 45 minutes behind on food.
We will never go back unless it's to grab a drink but, with all the other options near by its very unlikely.
Good burger, great sweet potato fries. Server was attentive.
Good for a large group
We went here for brunch on a Sunday morning with a group of 5. It wasn't very busy, so it was easy to hold a conversation. The menu was okay, but not as many breakfast items as I usually expect on a brunch menu. Definitely more of a lunch place in my opinion. It was causal and the service was good.
We sat on the patio for Sunday Brunch. Enjoyed the BBQ on Waffles with Bourbon Syrup and
one of the entree salads. Sangria and mimosa were good too.