Food was cold unseasoned n we were very unhappy not the portifino I remember bummer
Another outstanding meal and experience at Portofinos! Food and service was outstanding! We entertained family from out of town and they couldn’t say enough about how they enjoyed the evening!!
Food and drink service from the beginning delivered slow. Food cold and had to be sent back. Has to ask twice for appetizer. Wait staff disappeared for long periods of time. Offered free dessert because of issues in food delivery but ask for coffee and never delivered. Always some issue at this restaurant. Last straw and will not return again with all the other great options in Lexington.
We had an excellent meal at Portofinos in Lexington, KY. The food was excellent and service was outstanding. Highly recommended for white tablecloth dining.
This was a Valentine's day dinner for my wife and me. It was our first time at Portofino's. After an hour-and-a-half, we still had not received our entrees. We left, making sure to pay for the appetizers and drinks we had. I asked the hostess what the reason was that things were so long in coming, and she said that their had been an unusually large crowd and that the kitchen staff had had trouble keeping up. She did offer to give us the drinks and appetizers for free, but that is against my principles. Still, it was a tremendously disappointing experience. My wife and I aren't able to get out for dinner often. It makes us feel very reluctant to ever return to Portofino's.
Our dinner was amazing! We had the Veal Marsala Meatballs and the Tiger Shrimp and Scallops Buccatini. Only complaint is how small amount of meat and cheese on the ham and cheese plate. Wasn't worth the price.
Great Food Rib eye and Chicken were remarkable
Made a reservation to celebrate Valentine's day weekend with my very special lady. Wonderful ambiance, great table... although there is not a bad one in the house. Expansive wine list, terrific menu. We opted to start with a nice cheeses and meats offering with a tasty white wine to start. We shared a rib eye special and the Atlantic salmon dishes for dinner. Everything was exceptional. Our waiter was perfect, the meal wonderful. Definite repeat.
My girlfriend and I went to Portifino for our Valentines Day dinner. The ambiance was perfect. Our server Dean went out of his way to make our first Valentines Date together extremely memorable and personal. The service was outstanding although the food pricing was a bit high for the quality we received. Overall, I would certainly recommend this to a friend looking to celebrate a special occasion.
Would not recommend. Have tried Portofino twice now and had terrible experiences both times. The first time my partner and I felt like we were rushed from beginning to end. Our last reservation was at 8:15 and we had serious concerns that we would be rushed again seeing as the kitchen closed at 10.
First, we had to wait 15 minutes to be seated in an outside area. Then we were seated in a room downstairs that is clearly what they use for private parties. We were the first ones in there until 3 other couples joined us. My first two options for a meal weren’t available, and my partner and I went 15 minutes 3 separate times waiting for our waitress to fill our empty wine glasses!! A pretty simple task...
The biggest issue was that it took 1 hour and 30 minutes for our main meal to reach us. I would be more forgiving if it was 6:30/7, and peak dining time. However, it was nearing 10pm. I went upstairs from our dungeon to find someone to complain to and couldn’t find anyone!! Not a server, manager, hostess, no one. Also, my partner ordered rare steak and I had ravioli, things which should NOT take 1 hr and 30 mins to get to the table after 8:40pm. When our meal finally came, we told the waitress we wanted our check as by now we realized it would take her 15-20 minutes to complete any regular task.
The best part was that all 3 couples who arrived up to 20 minutes after us, were served food before us. They had different servers, and that seemed to be why. Our waitress seemed to just not be with it, or it was her first day waitressing ever. She never apologized for her awful service, or picked up on the fact that maybe we might be ticked off that this was the third time we had to wait for her for 15 minutes to refill our glasses. Occasionally she would come down into this room and we would try to get her attention, only for her to evade eye contact and rush out the room.
Terrible experience on so many fronts. Don’t waste your money here. The food isn’t even worth it
One of my favorites in Lexington. Great food and great service in an upscale atmosphere.
Our favorite place. Staff and service beyond professional. They go above and beyond. Food is outstanding. 5 star
Food was amazing! The veal meatballs are a must! Service was some of the best I've had since moving to Lexington over a year ago. Perfect atmosphere for a date as it is quite and elegant.
Long waits for drinks, food, etc. Not a criticism as it was nice to have a long, relaxed 2 hour meal. Just an observation. No quick dining. Great food and atmosphere, though.
SO NICE TO BE BACK AT PORTOFINO'S....FORGOT HOW REALLY GREAT IT IS!!!
PORTOFINOS WILL SEE US BACK AGAIN, SOON!!!!
My husband and I had a very nice meal. Portions were large and food was very good. Definitely get the brushetta as an appetizer, it was delicious!
You all treated us great! Thanks for making everything o smoothly and cutting up food.
The food was great, the service was outstanding and it is just a wonderful place to dine.
The evening was perfect. I think we got the best table in the house. The waitress was excellent! The food was outstanding. My husband and I both ordered fish and both were cooked to perfection. The ambiance was also perfect. It turned out to be the perfect place to celebrate a birthday.
Mistake made in two orders, but corrected, plus dessert given by waiter because of error. Food was good, drink prices steep.
The food was bland, severely overpriced for what was plated, and the service was really slow. We were there nearly two hours and the restaurant wasn’t even busy. We will definitely not be back.
I believe that i had the best lasagna ever!! It was delish, we had a party of 4 and everyone loved it
We were seated in a very nice quiet area and could actually have a conversation without the music blaring! Our waiter Tom was excellent and took very good care of us.
Very nice, high quality restaurant for an excellent meal, especially for a special occasion.
Made reservation thru open table, wasn't really needed and was seated early. When making the reservations noted it was for an anniversary dinner. No mention of it from the restaurant and nobody seemed to care. Just another customer paying for over priced food. This is the kind of place people go to eat to feel like they are special within society, like a first class passenger on an airplane when in reality you're not royalty.
Made a reservation for a birthday dinner. Was given a booth near entrance. Once seated, the hostess dropped a glass from our table. Oops. Server came,but didn't seem to pay attention to what we ordered. Appetizer never came and when asked, response was simply, "Well, I guess it never made it to my ears." Food was very greasy and presentation was not impressive. For the price charged, expectation was higher in terms of quality.
A special place. Food was good but the bourbon list and service was amazing. For the wine list I expected more weird and wonderful options from Italy by the glass.
An excellent experience from start to finish, beginning with a great appetizer, followed by entree and dessert. Appreciated the wine recommendation, too. Super ambience. Great service.
Great hospitality, excellent food and service. Will definitely return. Wonderful to see owner's presence.
Portofino never disappoints. Wonderful ambience, quality food, great service. It remains my favorite restaurant for a special evening.
I like the Resturant however we went on New Years Eve. It wasn’t crowded and we sat in a new area and it was so cold I couldn’t enjoy my dinner. The food was ok. I’ve had better there. Just wasn’t a fine dining experience. Thank you
It was a perfect place to spend New Years Eve. They had party hats and a festive atmosphere. The appetizers were great and most of the meals were great. I had the fish special and it was dry, but the accompaniments were good. Great wine and service. Overall and excellent evening
It was not busy, but it took way too long to even get a glass of water, let alone our bottle of wine. The waitress had no explantation,and was very inattentive. Then another long wait before our salads arrived, and then almost immediately, our entrees were served. My filet was done to order, but it was tough and stringy. There were very few, if any, Italian specialties like we saw on (an apparently outdated) menu online - too bad. It has taken me years of living in Lexington to finally try Portofiino, but I won't be back. Our waitress was pleasant enough but showed little concern for us, as did the rest of the personnel there- our greeting was curt, and no one thanked us as we left. Too bad.
Fabulous dinner with great service.
My husband and I had veal marsala meatballs. This used to be my favorite meal at Portofina's. The entrée was what I will describe as "tired." It tasted like it had been previously cooked, and was warmed up for us. It was not up to my expectations.
We had not been to Portofino's for a couple of years. A friend of a friend just moved to Lexington, and wanted to have lunch. I recommended Portofino's. She had soup and quiche. She did not finish the soup, and she was not impressed with the quiche.
Great food and service tonight!
Wonderful food, service and atmosphere! If you like tuna, theirs is delicious and cooked perfectly rare.
Great food. Unrushed service. The owner made an effort to get to many of the tables to say hello. Quiet when we arrived but was soon bustling. Great service, great meal. We'll be back!
Great service and ambiance. Scallops were a little overcooked and small. Swordfish was prepared much like sashimi tuna, but was a little thick and not as flavorful as the lightly grilled version of this in Tuna.
Service and food quality were above average but not outstanding. At this price point, I expected more. I will continue to visit this establishment for lunch but may look elsewhere for dinner.