Portals Restaurant at Suncadia Resort

3.9
427 reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
Northwest
At The Lodge at Suncadia, Portals offers breakfast, lunch and dinner, and features an ever changing menu of sophisticated, home style cuisine with fresh, local, and organically grown ingredients, made even more enjoyable by the incredible, panoramic views of the Cle Elum River and Cascade Mountains.

Fifty-6 Degrees Lounge at The Lodge is your friendly connection spot, serving tasting plates and a diverse selection of local, handcrafted wines and microbrews. Mingle, unwind, and share the best of Northwest inspired pleasures for the palate.
Dining Style
Casual Dining
icon/ic_cuisineCreated with Sketch.
Cuisines
Northwest, American, Contemporary American
icon/ic_clockCreated with Sketch.
Hours of operation
Breakfast: 6:30am - 11:00am Daily
Lunch: 11:00am - 3:00pm Daily
Dinner: 5:00pm - 9:00pm Daily
icon/ic_phoneCreated with Sketch.
Phone number
(509) 649-6473
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress code
Casual Dress
icon/ic_chefCreated with Sketch.
Executive chef
Executive Chef Jake Brenchley
icon/ic_cateringCreated with Sketch.
Catering
Please call for details.
Open Google Maps
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
Neighborhood
icon/ic_cross_streetCreated with Sketch.
Cross street
Bullfrog Road
icon/ic_parking_detailsCreated with Sketch.
Parking details
Both self and valet parking are offered.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Fireplace, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine

Specials

Instantly increase your points with dining rewards

See availability for bonus point tables

Sun - Thu 5:00PM - 6:00PM
Fri - Sat 9:00PM - 10:00PM

What 427 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.8
food
4.1
service
4.3
ambience
3.4
value
Noise · Moderate
63% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
M
Phoenix
7 reviews
Dined on August 26, 2018
Overall 3food 2service 4ambience 4

Had heard really good things but was disappointed in the meal itself. The plate was hot and the fish entree was hot, but for both my wife and me the starch/vegetables/accompaniments to the entree were barely warm. The fish itself (I had the special Sea Bass and my wife had the King Salmon) was excellent and otherwise it was a nice evening. Excellent guitarist and soloist in the lobby who we enjoyed listening to after dinner. We did breakfast there the next morning and it was excellent.

Report
Helpful
D
1 review
Dined on August 23, 2018
Overall 3food 2service 5ambience 5

Wait staff was great and tentative. Food was comparable to an Applebee’s and overpriced. Good kid options. I had the red pepper linguine and it had no taste and had a few macaroni noodles mixed in which makes me wonder how they prepare the food. I prefer the winery which is expensive but so worth it.

Report
Helpful
OT
Seattle
7 reviews
Dined on August 17, 2018
Overall 3food 3service 4ambience 3

Incredible views from the dining room. The menu isn’t anything to write home about.

Report
Helpful
JL
Seattle
1 review
Dined on August 16, 2018
Overall 4food 4service 4ambience 4

We had an excellent dinner and the waitstaff was fabulous. They also have a wonderful kid’s menu for those 12 and under. It was a fantastic meal with an awesome view!

Report
Helpful
SC
Los Angeles
134 reviews
Dined on August 5, 2018
Overall 3food 4service 3ambience 3

Food was good service a bit slow and forgetful wait staff. You don’t have a selection of good teas on hand decaf is not good when one asks for earl gray. Water was not refilled and wrong food brought to table. Clearly a lot of confusion

Report
Helpful
AA
Phoenix
2 reviews
Dined on July 29, 2018
Overall 3food 3service 3ambience 4

View is unbeatable, giant windows overlook gorgeous scenery

Report
Helpful
OT
Seattle
1 review
Dined on July 27, 2018
Overall 4food 4service 4ambience 4

Food was good. Service was great, and the view was amazing.

Report
Helpful
L
Las Vegas
7 reviews
Dined on July 21, 2018
Overall 2food 1service 2ambience 3

We visit Suncadia twice a year and I was very disappointed in the change change in quality of the food. The prices have stayed the same but the quality of the food has gone down to what you would except from a fast food drive thru.

Report
Helpful
ML
1 review
Dined on July 16, 2018
Overall 5food 4service 5ambience 5

The service was very attentive and friendly and we were seated near the window with an outstanding view of the area. The drinks were very prompt and well made and accommodated my wife's health issues. The food was very tasty and a nice portion of everything. The restaurant was not crowded when we were there so there was no noise issue at all. A nice venue for a well made dinner!

Report
Helpful
JS
1 review
Dined on June 30, 2018
Overall 2food 2service 4ambience 5

The window table with the view was excellent. All four meals were fair at best. Would probably never return. Our experience was a very noisy atmosphere.

Report
Helpful
RS
1 review
Dined on June 17, 2018
Overall 5food 5service 5ambience 5

Completely enjoyed our experience, The staff were ver attentive.

Report
Helpful
MM
1 review
Dined on June 17, 2018
Overall 2food 2service 1ambience 4

We arrived to Portals with a reservation that I had booked about a month in advance. Check in was very unorganized. They were not prepared to seat us and it took some time to figure this out. We were even escorted to a table only to be turned around and said it was a mistake, and we needed to wait in the lobby until our true table was ready. We were visiting on Father's Day and anticipated things would be busy, so we were understanding of the small delay in being seated. However, the experience did not get better. My mug for coffee had a lipstick stain on it from a previous diner. They also would not serve breakfast to us since the morning rush was too busy and they essentially ran out of food (our reservation was for 11:00am on a Sunday, we certainly assumed breakfast or brunch would be an option at this time on Father's Day). We were pointed towards the lunch menu. Then, our food took a VERY long time to arrive and one of the food items was completely burned and inedible so this needed to be reordered. Our server was great, very apologetic and was admirably trying to turn around our experience. However, I was very underwhelmed by Portals. The experience and food were disappointing and this is not my first time feeling this way. As my last several dining experiences have been similar to this, I am now taking the time to right a review. Portals is in a fabulous location and the restaurant is beautiful. I remember visiting for the first time in 2012 and the meal was truly phenomenal. I'm not sure what the cause of the downturn is but I'm really hoping things shape up.

Report
Helpful
MN
1 review
Dined on June 17, 2018
Overall 4food 3service 5ambience 5

I was taken there for my 50th Bday dinner. I had the salad that had the prawns and salmon in it and it was very mediocre and my dad had the buffalo that was very grissley, so not really impressive at all. While the brussel sprout appetizer was amazing as was the birthday dessert that was recommended by our server was soooooo good. The bread at the beginning was the best ever. So, while the meals themselves were not that great, so many other things were. The service, the view, the ambiance and the appetizers and bread will bring me back, I just now know the items on the menu I wont order. Thank you.

Report
Helpful
s
1 review
Dined on June 16, 2018
Overall 3food 5service 2ambience 4

You can't beat the view and the food is wonderful as well. Unfortunately, while the restaurant was not very busy the service was very poor. Felt rushed to give order, had to remind server for drinks and no one checked on us after food was served until the check came.

Good food and view made it worth it but don't expect 5 star service.

Report
Helpful
OT
Seattle
4 reviews
Dined on June 12, 2018
Overall 5food 5service 3ambience 5

We eat here often, the view is amazing, the food is good and for the price you’re paying it would be nice if you didn’t have to flag down your waiter or waitress to get a refill on a cocktail

Report
Helpful
MR
Seattle
1 review
Dined on June 11, 2018
Overall 3food 2service 3ambience 5

The food was pretty basic. We ordered dessert and had to send back because the Doughnuts were cooked in oil that was used to make onion rings. They only took the dessert charge off the bill (which we only took one bite of) originally. Then later took a small discount. The view is incredible, the food and service was forgettable.

Report
Helpful
M
Palm Springs
29 reviews
Dined on May 26, 2018
Overall 5food 5service 5ambience 5

A wonderful bur

Report
Helpful
AV
Seattle
3 reviews
Dined on May 25, 2018
Overall 4food 4service 4ambience 4

Very pleasant staff. The kitchen was a bit slow as we waited probably 30 minutes or more between our starter salad and entrees. However the ambiance was pleasant - sunny day, beautiful view, beverages - and therefore the wait passed pleasantly.

Lots of kids with other guests brought the noise level up some, but everyone was well behaved. We were there on a Thursday evening and I believe Portals may be the only dinner restaurant open mid-week on property except for Swiftwater winery.

Our food was very tasty: Steak, Elk shepherd pie, berry cobbler.

As we left, the outdoor fire pit was lit and a group was gathering around the surrounding seats. It looked cozy.

Small nit - I would expect a 4 star location cleaning crew to be a bit more detailed. The beautiful view was marred by the semi successful attempt to clean the big bank of windows overlooking the valley. A squeegee is needed to avoid the big circular rubbing marks on the window that the streaming sunlight makes very visible.

Report
Helpful
JG
Seattle
1 review
Dined on May 20, 2018
Overall 4food 4service 5ambience 5

The perfect meeting place for family from Seattle and Yakima. Beautiful landscape where every segment of the population comes together to enjoy nature combined with elegant dining and lodging. Something for everyone.

Report
Helpful
LH
1 review
Dined on May 13, 2018
Overall 2food 2service 4ambience 5

Went for Mother's Day brunch. Service was a bit slow initially but once we were seated, folks were very attentive. The buffet appeared nice and was displayed well. After getting our plates we realized the food had been sitting out for some time. The eggs, meats and other
"hot" selections were cold and should have been replenished hours ago. The fruit trays were very nice as was the seafood and desserts. The serving utensils should have been attended to as many were covered with food and not usable. As we left the restaurant the center seating area of the Lodge had tables FULL of previous patrons leftover food and drinks scattered on every table so there was not a place to sit and enjoy the ambiance. We drove from the Seattle area to have brunch at Portals, after spending over $200 for 3 of us, it was a bit disappointing.

Report
Helpful
OT
1 review
Dined on May 13, 2018
Overall 5food 4service 4ambience 5

Mothers Day

Report
Helpful
ME
Seattle
4 reviews
Dined on May 7, 2018
Overall 5food 5service 5ambience 5

We recently celebrated our 24th Wedding Anniversary at Suncadia, and dined at The Portals. Everything was lovely, the food choices were great, the staff made everything special. Excellent for a romantic getaway, a relaxing getaway, or even a getaway with your children. Very family friendly, yet our romantic weekend was perfect, too !

Report
Helpful
d
1 review
Dined on May 3, 2018
Overall 4food 5service 5ambience 5

Great food and service. Had some unique dinner specials that were very good ie pot roast dinner

Report
Helpful
BK
1 review
Dined on April 29, 2018
Overall 4food 5service 4ambience 5

My friends and I stayed at suncadia for 2 nights. We ate at Portals 4 times during our stay. Not only was the food delicious, every time, the waiters/waitresses were great. Some stood out more than others. There were several people dressed up for the night and dressed down just eating dinner. There were several families as well.

Report
Helpful
OT
1 review
Dined on April 15, 2018
Overall 4food 4service 5ambience 4

It was great except seated next to crying baby after calling ahead to inform that it was a dinner before a proposal.

The table was outfitted with extra flowers and candles and that was nice. We also had a great view from our table.

Report
Helpful
K
Seattle
1 review
Dined on April 6, 2018
Overall 3food 3service 3ambience 4

Food was ok, service was ok and drinks were ok. The restaurant just fell a little short for the resort.

Report
Helpful
MM
Seattle
1 review
Dined on April 1, 2018
Overall 4food 5service 4ambience 5

After reading some previous reviews I was unsure how Portals would be. The food was fantastic and the service was pretty good. I heard that they got a new executive chef who has improved the menu!

Report
Helpful
JS
Seattle
3 reviews
Dined on February 18, 2018
Overall 3food 4service 2ambience 5

Spectacular view. Excellent breakfast. Service was agonizing.

Report
Helpful
OT
1 review
Dined on February 18, 2018
Overall 3food 4service 2ambience 2

Good food but the service was poor.

Report
Helpful
JM
Seattle
14 reviews
Dined on February 15, 2018
Overall 5food 5service 5ambience 5

Our Valentine's dinner was superb... everything off the VDay 2018 menu was scrumptiously delectable ( mouth watering explosion of flavors that leave you wanting more). Thank you to James, who was an excellent sever.

Report
Helpful
NM
Seattle
1 review
Dined on February 10, 2018
Overall 4food 5service 4ambience 4

We had an excellent meal here, nicely presented also. I was surprised how many kids were in the restaurant though. For the most part they were all well behaved, but takes a little away from a romantic evening out.

Report
Helpful
OT
Seattle
1 review
Dined on February 1, 2018
Overall 4food 5service 4ambience 4

The food was excellent. The taste, plating and serving. The only thing I can say is we ordered a bottle of wine but it was not in stock.

Report
Helpful
OT
Seattle
5 reviews
Dined on January 28, 2018
Overall 2food 2service 1ambience 5

Really slow service, forgot the pasta noodles in the pasta (yep, just sauce), burnt one sandwich and the other was cold.

Report
Helpful
AG
Seattle
1 review
Dined on January 27, 2018
Overall 5food 5service 4ambience 5

Beautiful views & delicious food! Lots of fun for any type of dinner ( fancy or casual)

Report
Helpful
GW
Portland
1 review
Dined on January 15, 2018
Overall 5food 5service 5ambience 4

We had a wonderful experience at Portals Restaurant. The food was great and had really good, friendly service.

Report
Helpful
OT
Seattle
1 review
Dined on January 10, 2018
Overall 4food 3service 3ambience 5

Loved the view and the cozy fire. We had dinner and breakfast. The environment is quite amazing. The large windows made us feel like we were in a snow globe as we watched the beautiful snow fall.
The food was good but not fantastic. I would come back for dinner but for the price, probably not breakfast.
The property at Suncadia is really amazing and the people were friendly and helpful. We might try an early Fall visit next time to capture a different season.

Report
Helpful
L
Seattle
1 review
Dined on January 7, 2018
Overall 3food 2service 5ambience 4

The food was mediocre. Service was great and it’s a beautiful place but we went there for good food and left disappointed.

Report
Helpful
JG
Seattle
5 reviews
Dined on December 28, 2017
Overall 4food 4service 5ambience 4

Family dinner. Very nice

Report
Helpful
OT
Seattle
1 review
Dined on December 27, 2017
Overall 4food 4service 5ambience 4

Breakfast not as good as the Dinner.

Report
Helpful
OT
Seattle
1 review
Dined on December 24, 2017
Overall 4food 4service 5ambience 5

I've been to Portals many times and really enjoy it. Unfortunately, the frittata this time had so much pepper I would believe an explanation that includes the lid falling off the pepper. The frittata and a side of toast served two of us really nicely. Service was lovely and the food is normally quite good.

Report
Helpful
1
2
3
11

Tweets by Portals Restaurant at Suncadia Resort