One of the complaints that I had read is that the service is poor, but we had good service that night -- at the very least you do not feel uncomfortable. I ordered a carpaccio, ousobucco, and a tiramisu, and they are all good and fresh; carpaccio is made with tender tenderloin with enough greens and Parmesan cheese, the ousobucco is served with a delicious risotto. My mom enjoyed her veal scallopini with marsala sauce as well as the grilled veggies side dish, while my dad had a bowl of delicious mussel (they are fresh and big) and the daily risotto.
That being said, taste is subjective, and here are some that may turn people off:
1) some people may not like the greens on carpaccio
2) the risotto is too rich for my father
3) my mom like that the grilled veggies is flavorful without using much salt. I know one of my friend hate that because she dislike the veggies flavor
But for me, the experience and taste is better than some other restaurant in the city, including a famous steakhouse. Highly recommended.