One word, ‘Wow’. Everything about the experience was top class. Could not be faulted.
I brought my husband here to celebrate his birthday and while we had a lovely evening, it was very expensive and the service was not very slick or particularly attentive. Normally I would have been very happy with the service but I think when over £50 is added to your bill for service it really should be excellent!
The food was good but not amazing. One course I really did not like - a take on fish a chips - was so greasy it was unpleasant. For the price I was hoping for really memorable food.
Altogether our meal came to £465 for 2 tasting menus with classic wine flights plus a single cheese course to share. We had no extra drinks or coffees. I have had better food and service elsewhere for this price.
We did have a good evening but I wouldn't go back or particularly recommend the restaurant to friends.
This is my favourite restaurant. The food, as you would expect, is always beautifully presented with some really complex and interesting flavours. Favourite this time was the scallops with jalapeño granita (cool and refreshing with just the right amount of heat at the end) we chose the tasting menu which was kindly adapted to suit pescatarian diet. Each course was delicious and you really should try the oyster ice cream (even if you don’t like oysters) it delivers a true taste of the sea. The team at Pollen Street are professional and discrete but also delivered a really fun evening - interacting with us and sharing some laughter where appropriate. They are extremely knowledgeable about the food and always ready to answer questions. The sommelier was an absolute star - happily guiding our wine choice around price point and tastes. We had a truly wonderful evening and will certainly be returning soon. I wouldn’t hesitate to recommend this restaurant (or others in the “social” family)
Great Food, Great Service. I would thoroughly recommend.
We had a lovely welcome and a warm, relaxed but professional service from the international personnel. The surprise cake for the "birthday guy" was absolutely in tune with his taste!
We enjoyed our special lunch on a very special Monday.
We are very grateful for that day.
Don’t think because the lunch menu is cheap it’s not worth going for, it was amazing, Faultless!!!
My fifth visit to Pollen Street Social, and I have never had a bad dish there, let alone a bad meal. Four of us visited on a busy Saturday lunchtime, and we had the a la carte menu, along with a couple of bottles of wine, plus dessert wines and coffee. Standout dishes were the slow cooked egg and pressed quail for starters, suckling pig main course and pistachio souffle for dessert. The wine list is consistently good quality with plenty of value to be found. We asked at the beginning of the meal if we would be able to sit at the dessert bar for our final course, and four seats were kept for us at the bar as promised. Service was immaculate as ever. I will definitely return again.
Wonderful meal. Took my wife for a birthday treat and it was amazing, lovely touches and so worthy of its recognition and status. Excellent service with a smile and a personality! Thank you for making a special occasion even better.
The food was outstanding. Absolutely would recommend friends and family to experience dining at Pollen Street social. Everything from the service to ambience to food was perfect.
Worthy of the hype - simply excellent meal with relaxed but attentive service.
It was lovely food of a high standard. Only issue was finding crab shell in my starter that was pretty unpleasant and unexpected at a Michelin starred restaurant with equally high prices. All other courses were great though and we enjoyed the complimentary bites.
The food was spectacular - the service was good but a few hiccups. We had the set lunch menu and chose to do the wine pairing after asking what the white wine would be and being told it was Chablis. When the wine came it was different and there was only 1 bottle of Chablis so 2 of us had to have the alternative - it was fine because the alternative tasted ok and we’re all friends but was a bit awkward. The surroundings were beautiful and the food was spectacular - they seemed overly keen to keep our water constantly topped up and we discovered why when we got the bill and we’d had 5 large bottles of mineral water at £5 a bottle! Mildly irritating and a bit unnecessary as it just looked like tap water they’d put in their own fancy bottle so we hadn’t realised there would be a charge. But would recommend for a friends lunch for the food, service and surroundings. We had a thoroughly enjoyable time with a couple of niggles that we laughed about afterwards
Our second visit. Took our son who was visiting from the USA. He agrees that this is the best overall eating experience he’s ever had. From the minute you walk in the door you are treated “special”. The service is impeccable, the food is absolutely delicious-we’ll prepared, visually lovely and wonderfully prepared, cocktails are unique, wine is expertly paired with everyone’s meal selection. Overall, a wonderful gastronomic experience.
My wife and me enjoyed the excellent food and great atmosphere.
Excellent food and service
Very nice, well balanced tasting menu and matched wines. The 'Game' was also good fun
The wine service got very out of sync. We ordered a bottle of champagne and it was forgotten. The somm brought our first wines for pairing with the starters. He had to be asked to bring the champagne first. Then the starter was served too quickly and the first wine didn’t come until later. We expected better coordination at a Michelin started restaurant.
It is delicious food: the dishes are imaginatively produced with the best possible and carefully resourced ingredients. The wine list has many interesting wines, with a wide-ranging prices including several surprise find. The service is impeccable; just the right balance of formality and friendliness.
It was a special night, celebrating our last evening meal in London before heading back home to the USA. The meal, the service the ambience were all very special. We’ll be back again next year.
Wonderful food and wine , our order on the main course was wrong but this was rectified quickly and efficiently .i loved the little taster dishes that appeared between courses and everything was beautifully presented and well explained . Another wonderful lunch in somewhere that is fast becoming my favourite restaurant. Thank you
The service at Pollen Street Social is warm and impeccable, and the food is very genuine. Highly recommended.
The noise is a nightmare
A real pity because cancels the very delicious work of the chef
Wonderful anniversary spent here. The tasting menu was superb with fun little twists making it a meal to remove. Seasonal produce made everything so fresh! We felt so well catered for me being pregnant and my husband allergic to gluten onions and garlic. The kitchen and wait staff were incredibly accommodating and knowledgeable about what they served giving us confidence in what was served. Relax ambiance with a smart casual vibe where no one felt out of place. Warm and friendly we can’t wait to come back!
The score is based on the set menu. It is VERY good value and supplemented by canapés, amuse bouche and petit fours.
A great introduction to clever food.
Great food, very friendly staff, relaxed atmosphere. Lots of gluten free options for coeliacs like me
Have been here on multiple occasions, the staff are very friendly and courteous. The food is delicious, though the menu could do with a little tweaking after a year or so.. (sorry we just want to keep coming back to new and interesting dishes from JT).
They really treat you well and well worth the price (which as you'd expect is on the pricey side - c. £110 per person for 3 courses and a glass of wine).
This was my third visit to Pollen Street Social. While the food was up to the usual high standard, service was exceptionally slow. We waited up 45 minutes between courses. The restaurant removed the service charge without our request at the end of the meal.
Booked through Open Table and confirmed over the phone but the table was in the bar area and not in the restuarant. Food was good as usual but the table was not ideal.
Food was well executed but somewhat fussy. Service was ok.
The food was outstanding but there aren't enough superlatives for the quality of service and overall experience. We dined at lunchtime to accommodate plans later in the evening and ordered from the set menu - we were treated to a space that was lively without being too loud and imposing and service that was attentive to every need without being intrusive. Food was of an excellent standard and the additional mini courses outside of the nominated three were unexpected and and made with precision to add to the overall experience. Due to a couple of allergies, we also had special requirements that were accommodated without fuss and menus were tweaked to suit which added to the feeling that nothing was any trouble. My wife and I were spending rare children free time together on a special occasion and we are both extremely happy that we chose Pollen Street for that time and will be back again
Absolutely fabulous evening with wonderful food and fantastic wine. Many thanks!
We had a great set lunch. The food was excellent, and so was the atmosphere as well as the service.
great choice! fantastic dinner, just one not perfect thing: in the second room was difficult to talk because very noisy
A very well constructed menu, with dishes which are cleverly put together. Attentive service without being overly intrusive.
I have had two business lunches at Pollen Street Social, and on both occasions the food and service were excellent. A few amuse bouches are served too which were exquisite, my particular favourite being the mushroom tea with parmesan foam.
I get to go to a lot of top places with work to eat, however this is a place I'd definitely spend my own money - and i have done, many times. Was as good as it always is and remains my top restaurant in London - will be back soon.
Just an amazing experience, the food was stunning and plentiful and the service was unobtrusive yet attentive. Can not recommend highly enough!
Excellent food beautifully presented, the service was impeccable as usual.
Wonderful as ever! One of my favourite London restaurants. Outstanding.
The food here is consistently excellent. Dishes are imaginative and full of wonderful flavours. The service, atmosphere and wine list are extremely good, but the main reason to go here is food. You might spend twice as much as an average restaurant, but the food will be at least four times as good.