Nearby points of interest
Nearby points of interest
About Pollen Street Social
Pollen Street Social is a contemporary bistro offering deformalised fine dining in Mayfair. The flagship restaurant of renowned chef Jason Atherton, it houses a restaurant, social bar, dessert bar and private dining room, and holds one Michelin star.
London, W1S 1NQ
British, Contemporary European, Dessert
Hours of Operation:
Monday - Saturday: 12pm - 2:30pm; 6pm - 10:30pm
£41 and over
AMEX, MasterCard, Visa
020 7290 7600
Off-site catering and private hire are available upon request. Please contact our reservations team for more information.
Pollen Street is located just off Regent street, a short five minute walk from Oxford Circus underground station.
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine
Pollen Street Social Ratings and Reviews
Fantastic experience we had yesterday (Tuesday 21st November at 13.15) The service and attention to detail were second to none. Front of house were exceptional upon arrival, and Andrew, the Deputy Manager who looked after us was also fantastic, but then so was everyone.
We ate from the three course lunch menu and were not expecting all the little extras, the food really was nothing short of sensational!
I have a wheat allergy and the manner in which this was accounted for was wonderful.
It was my mothers 70th Birthday, and eating at such a restaurant was on her bucket list. It was an experience that we will not forget.
We enjoyed a brilliant lunch here. Lots of special touches, some because it was our Anniversary, others simply because that is how it is done here. We were greeted with 'Happy' wishes from many of the staff and a special Anniversary card on the table. Inventive cocktail list (a bit overwhelming in the choice of single spirits, so we just stayed on the Specials page). I had a flute of Norwegian Wood - stunning and perfect; other half had a ClemenThyme - equally delish. We choose the set menu, which was enhanced by all the little extras that arrived unexpectedly, including an outstanding mushroom broth with aged cheese froth. The winners (for me) were the braised (melt-in-your-mouth) Ox Cheek and the Lemon olive oil sponge with meringue, a dollop of curd topped with the most gorgeous basil sorbet. Paired with a 1/2 White and 1/2 Red bottles of wine perfectly chosen by the sommelier, as wine list was a mammoth tome, and we weren't settling in for a long dinner meal. Forgot to mention the bread & butter - warm brown sourdough with salty jersey butter... we had seconds. Staff were very friendly, though grew more formal as place started to fill (but that's understandable as it got very busy quickly); very attentive, personable and helpful. We loved it, and look forward to returning.
Very disappointed in the service which was rushed from the moment we arrived. Food was ok but because we were rushed we were not given enough time to study the menu. Staff mumbled about the menu and were also ironing table cloths at the end of our meal, we didn’t stay for desserts. We did have a drink in the bar after which was very expensive. I would not recommend this restaurant.
It started so well, the greeting was sunny the service speedy - and then a cupboard door fell off, the first of a number of times. As the restaurant filled, the service slowed - the people sitting next to us waited 20 minutes for their canapés to be served. The lunch menu starter was poor - a slimy terrine; the main course delicious, beautifully cooked and presented fowl with excellent accompanying flavours. The unasked for amuse bouches that arrived were good. The ice creams were good on the whole, although the olive oil confection left such a vile aftertaste, I'm amazed it got past chef. The staff seemed to struggle and something had clearly made them unhappy. On leaving, our coats were dumped on the counter, not handed to us, this time by a scowling attendant. £110 for the privilege, including £16 for a 75ml glass of 'nothing to write home about wine'. A disappointment.
Service was excellent until we were asked to move to the bar for the deserts. This rather put an end to flowing conversation and the service dramatically reduced. This was clearly done to free up the table, however at no time were we advised that we had a limit on the table time. It really did put a bad gloss on what had been an excellent evening.
Great location just off Regent Street tucked down a small side street.
We had the set lunch menu which was amazing value for money. The food was exceptional, great taste & flavours, seasonal produce and well presented.
A very busy and lively restaurant, good atmosphere, with lots of staff milling around. Service was good but had about 10 different waiters or waitress services us which didn’t really make it very personable or attentive service.
Overall though a very enjoyable experience and we would definitely recommend to others.
Given the range of high end dinning opportunities, Pollen Street will not be our choice any more for the food preparation. In particular, the duck we ordered was cooked well but uninteresting in the sauce, the duck legs came in a few pieces of tough morsels. Some squash also arrived undercooked.
Excellent, unusual and innovative food. Very good service. Sophisticated atmosphere. Expensive, but you were getting something exceptional. The two bottles of the same natural white house wine tasted different from each other, but perhaps this is a consequence of natural wines?
I'd booked a table for dinner, for my boyfriend's birthday. When we arrived, there was a birthday card on the table from the restaurant - a really nice touch. We ordered the cote de boeuf for two - it was amazing! In addition to that, at no extra cost there were a a few starter bites which were delicious.
My boyfriend also got treated to a lovely birthday cake which was a great surprise.
There were also some additional dessert bites at no extra cost. We also ended up ordering the Raspberry Eton Mess which was absolutely delicious with an interesting presentation.
Service was very attentive.
Extensive wine list.
Overall, a great restaurant for a special occasion.
This was a return visit to this restaurant. As before the restaurant was very busy and while we were there many tables were quickly reset after people left (not always the case in Michelin starred restaurants).
We chose crab and also quail and duck liver starters both of which were ok not anything special so not sure they warranted the price charged. For main courses we had suckling pig and lamb both of which were outstanding with amazing flavours. The star of the whole meal was the pistachio and chocolate soufflé which was pronounced 'incredible' by my husband.
Apart from the disappointing starters we also felt that the service wasn't as good as it should have been e.g. staff were so busy serving multiple tables that our food sat for a while after coming out of the kitchen. Also when we had chosen our wine the glasses were brought to the table and my wine came but my husband had to wait about 10 minutes before his appeared - not so great.
Lovely impromptu lunch with my mother. The set lunch was fabulous. It was a real treat and great value for the quality of food and overall restaurant experience. The crab starter was exquisite and the cod/squash main was also delightful. The lemon curd/basil ice cream desert was not to our taste but the bread and butter ice cream with blackberries and whisky was just delicious. Super service. Great location. Informal, yet still special. Brilliant place.
From the minute the young lady opened the door we were treated as if we were wanted, the bar drinks were very good, the food was delicious and all the little bits were fantastic in-between the courses, the whole experience was great, a date night with my wife just what was needed, thanks so much for making it really special.
It was my first time dining at Pollen St Social and I must say I was slightly disappointed. Despite the staff being efficient, the decor and ambience being nice and interesting well thought out menu, our order came out incorrectly. I had ordered beef cooked well, my colleague beef cooked medium-well both come out rare and had to be sent back. We declined a second bottle of water, however this was served to us anyway but sparkling not plain as we had previously ordered. Whilst the ambience and menu was interesting, the dishes served were very tiny albeit tasty. Our bill came up to almost £100 for two (small mains) and a bottle of water, so unless you have bags of cash to spend for a special occasion I wouldn’t recommend.
Went for a Saturday lunch. Got there early for a cocktail which was great and bar staff were helpful and knowledgable. Meal was fantastic (ox cheap was unbelievable) so would recommend. Wine was overpriced but we knew what we were getting into and didn't worry. It's not pretentious but dress smart/casual for sure. If I was being picky I'd say the tables were too close to other diners and so it lacked intimacy. However, we'll probably return or try one of his other places.
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