Nearby points of interest

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  1. Distance: 0.03mi
  2. Distance: 0.16mi
  3. Distance: 0.18mi
  4. Distance: 0.19mi

Nearby points of interest

  1. Distance: 0.03mi
  2. Distance: 0.16mi
  3. Distance: 0.18mi
  4. Distance: 0.19mi
  1. Distance: 0.03mi
  2. Distance: 0.16mi
  3. Distance: 0.18mi
  4. Distance: 0.19mi

About Pollen Street Social

Pollen Street Social is a contemporary bistro offering deformalised fine dining in Mayfair. The flagship restaurant of renowned chef Jason Atherton, it houses a restaurant, social bar, dessert bar and private dining room, and holds one Michelin star.

8-10 Pollen Street
London, W1S 1NQ
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Dining Style:
Casual Elegant

Cuisines:
British, Contemporary European, Dessert

Hours of Operation:

Monday - Saturday: 12pm - 2:30pm; 6pm - 10:30pm

Dress Code:
Casual Dress

Price Range:
£41 and over

Payment Options
AMEX, MasterCard, Visa

Phone Number:
020 7290 7600

Website:
http://www.pollenstreetsocial.com/

Catering:

Off-site catering and private hire are available upon request. Please contact our reservations team for more information.

Public Transit:

Pollen Street is located just off Regent street, a short five minute walk from Oxford Circus underground station.

Executive Chef:
Jason Atherton

Additional:
Bar Dining, Bar/Lounge, Beer, Counter Seating, Full Bar, Late Night, Non-Smoking, Private Room, Wheelchair Access, Wine

Pollen Street Social Ratings and Reviews

5
4
3
2
1

4.6

Overall Rating

based on recent ratings
food

4.7

service

4.6

ambience

4.5

value

4.2

Noise

Moderate

92% would recommend it to a friend

Special Occasion (243)
Fit for Foodies (210)
Tasting Menu (190)
See All
Creative Cuisine (178)
Good for Anniversaries (168)
Good for a Date (167)
Great for Lunch (147)
Notable Wine List (130)
Good for Birthdays (122)
Romantic (109)
Business Meals (101)
Local Ingredients (81)
Handcrafted Cocktails (71)
Quiet Conversation (60)
Fun (58)
Seasonal (57)
Hot Spot (47)
Good Vegetarian Options (46)
Worth the Drive (46)
Casual (45)
Cozy (32)
Authentic (30)
Bar Seating (28)
People Watching (24)
Neighborhood Gem (23)
Good for Groups (21)
Vegan (19)
Pre/post Theatre (18)
Vibrant Bar Scene (17)
Sunday Lunch (16)
Healthy (14)
Gluten Free Options (11)
Great for Brunch (9)
Late-night Find (9)
Comfort Food (8)
Outstanding Value (8)
Organic (6)
Kid-friendly (4)
Great Beer (4)
Afternoon Tea (4)
Paleo Friendly (3)
Afternoon Coffee (2)
Disabled Access (1)
Happy Hour (1)
Great for Outdoor Dining (1)
Quick Bite (1)
Scenic View (1)
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2051 reviews
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vip
 (London)·Dined 7 hours ago

Food excellent -
Service needs to be sharpened up -
The restaurant if offering a business style lunch needs to explain this to its staff -
Additional courses welcomed .

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food4
ambience3
service3
value3

 
 (London)·Dined 2 days ago

Perfect for a birthday treat with languishing and delicious lunch.

Tags: Good for Anniversaries, Fit for Foodies, Good for Birthdays, Notable Wine List, Good for a Date, Local Ingredients, Tasting Menu
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food5
ambience5
service5
value5

 
·Dined 2 days ago

Fantastic experience we had yesterday (Tuesday 21st November at 13.15) The service and attention to detail were second to none. Front of house were exceptional upon arrival, and Andrew, the Deputy Manager who looked after us was also fantastic, but then so was everyone.
We ate from the three course lunch menu and were not expecting all the little extras, the food really was nothing short of sensational!
I have a wheat allergy and the manner in which this was accounted for was wonderful.
It was my mothers 70th Birthday, and eating at such a restaurant was on her bucket list. It was an experience that we will not forget.

Tags: Gluten Free Options, Hot Spot, Good for Birthdays, Creative Cuisine, Fit for Foodies, Special Occasion, Good for Anniversaries, Business Meals, Great for Lunch, Fun
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food5
ambience5
service5
value5

 
·Dined 2 days ago

We enjoyed a brilliant lunch here. Lots of special touches, some because it was our Anniversary, others simply because that is how it is done here. We were greeted with 'Happy' wishes from many of the staff and a special Anniversary card on the table. Inventive cocktail list (a bit overwhelming in the choice of single spirits, so we just stayed on the Specials page). I had a flute of Norwegian Wood - stunning and perfect; other half had a ClemenThyme - equally delish. We choose the set menu, which was enhanced by all the little extras that arrived unexpectedly, including an outstanding mushroom broth with aged cheese froth. The winners (for me) were the braised (melt-in-your-mouth) Ox Cheek and the Lemon olive oil sponge with meringue, a dollop of curd topped with the most gorgeous basil sorbet. Paired with a 1/2 White and 1/2 Red bottles of wine perfectly chosen by the sommelier, as wine list was a mammoth tome, and we weren't settling in for a long dinner meal. Forgot to mention the bread & butter - warm brown sourdough with salty jersey butter... we had seconds. Staff were very friendly, though grew more formal as place started to fill (but that's understandable as it got very busy quickly); very attentive, personable and helpful. We loved it, and look forward to returning.

Tags: Seasonal, Great for Lunch
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food5
ambience5
service5
value5

 
·Dined 6 days ago

Very disappointed in the service which was rushed from the moment we arrived. Food was ok but because we were rushed we were not given enough time to study the menu. Staff mumbled about the menu and were also ironing table cloths at the end of our meal, we didn’t stay for desserts. We did have a drink in the bar after which was very expensive. I would not recommend this restaurant.

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food3
ambience3
service1
value3

 
 (London)·Dined 6 days ago

We enjoyed our lunch at Social so too much . Every dish is delicious and beautifully presented . Service was outstanding . Definitely coming back again .

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food5
ambience5
service5
value5

 
 (London)·Dined on November 16, 2017

Amazing. Not cheap but completely worth it.
Taste, texture and presentation fantastic.
Service attentive and good humoured.
Go.

Tags: Creative Cuisine, Cozy, Notable Wine List, Business Meals, Casual, Fit for Foodies, Quiet Conversation
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food5
ambience5
service5
value5

 
·Dined on November 15, 2017

It started so well, the greeting was sunny the service speedy - and then a cupboard door fell off, the first of a number of times. As the restaurant filled, the service slowed - the people sitting next to us waited 20 minutes for their canapés to be served. The lunch menu starter was poor - a slimy terrine; the main course delicious, beautifully cooked and presented fowl with excellent accompanying flavours. The unasked for amuse bouches that arrived were good. The ice creams were good on the whole, although the olive oil confection left such a vile aftertaste, I'm amazed it got past chef. The staff seemed to struggle and something had clearly made them unhappy. On leaving, our coats were dumped on the counter, not handed to us, this time by a scowling attendant. £110 for the privilege, including £16 for a 75ml glass of 'nothing to write home about wine'. A disappointment.

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food3
ambience2
service2
value1

 
 (London)·Dined on November 14, 2017

I had probably the best fine dining experience I've had at Pollen Street Social. I can't find fault with anything. Will definitely be back

Tags: Fit for Foodies, Seasonal, Special Occasion, Good for Anniversaries, Good for Birthdays
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food5
ambience5
service5
value5

 
 (London)·Dined on November 11, 2017

Had set lunch and all courses were amazing. Excellent service.

Tags: Quiet Conversation, Casual, Good for a Date, Bar Seating, Special Occasion, Great for Lunch
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food5
ambience5
service5
value5

 
 (Norfolk)·Dined on November 10, 2017

Service was excellent until we were asked to move to the bar for the deserts. This rather put an end to flowing conversation and the service dramatically reduced. This was clearly done to free up the table, however at no time were we advised that we had a limit on the table time. It really did put a bad gloss on what had been an excellent evening.

Tags: Creative Cuisine, Special Occasion
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food4
ambience4
service3
value3

 
 (London)·Dined on November 10, 2017

We had a fabulous night at PSS. The tasting menu is exceptional - marked by an imaginative, contemporary and unfettered approach, and by significant attention to detail. The staff are professional, friendly and smart. We will certainly be going again.

Tags: Good for Birthdays, Tasting Menu, Fit for Foodies, Notable Wine List
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food5
ambience4
service4
value4

 
·Dined on November 9, 2017

Amazing Food, and Outstanding service. We will definitely recommend it and also go again.

Tags: Special Occasion
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food5
ambience5
service5
value4

 
 (London)·Dined on November 9, 2017

Great location just off Regent Street tucked down a small side street.
We had the set lunch menu which was amazing value for money. The food was exceptional, great taste & flavours, seasonal produce and well presented.
A very busy and lively restaurant, good atmosphere, with lots of staff milling around. Service was good but had about 10 different waiters or waitress services us which didn’t really make it very personable or attentive service.
Overall though a very enjoyable experience and we would definitely recommend to others.

Tags: Good for a Date, Special Occasion, Good for Anniversaries, Fit for Foodies, Seasonal, Great for Lunch
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food5
ambience4
service4
value5

 
·Dined on November 9, 2017

All round amazing experience for a special business lunch.
Amazing food

Tags: Great for Lunch
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food5
ambience5
service5
value5

vip
 (San Francisco)·Dined on November 8, 2017

Given the range of high end dinning opportunities, Pollen Street will not be our choice any more for the food preparation. In particular, the duck we ordered was cooked well but uninteresting in the sauce, the duck legs came in a few pieces of tough morsels. Some squash also arrived undercooked.

Tags: Notable Wine List, People Watching
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food3
ambience4
service4
value3

 
 (London)·Dined on November 6, 2017

Excellent, unusual and innovative food. Very good service. Sophisticated atmosphere. Expensive, but you were getting something exceptional. The two bottles of the same natural white house wine tasted different from each other, but perhaps this is a consequence of natural wines?

Tags: Worth the Drive, Creative Cuisine, Good for Anniversaries, Authentic
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food5
ambience4
service5
value2

 
 (London)·Dined on November 6, 2017

I'd booked a table for dinner, for my boyfriend's birthday. When we arrived, there was a birthday card on the table from the restaurant - a really nice touch. We ordered the cote de boeuf for two - it was amazing! In addition to that, at no extra cost there were a a few starter bites which were delicious.
My boyfriend also got treated to a lovely birthday cake which was a great surprise.
There were also some additional dessert bites at no extra cost. We also ended up ordering the Raspberry Eton Mess which was absolutely delicious with an interesting presentation.
Service was very attentive.
Extensive wine list.
Overall, a great restaurant for a special occasion.

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food5
ambience5
service5
value4

vip
 (London)·Dined on November 3, 2017

This was a return visit to this restaurant. As before the restaurant was very busy and while we were there many tables were quickly reset after people left (not always the case in Michelin starred restaurants).
We chose crab and also quail and duck liver starters both of which were ok not anything special so not sure they warranted the price charged. For main courses we had suckling pig and lamb both of which were outstanding with amazing flavours. The star of the whole meal was the pistachio and chocolate soufflé which was pronounced 'incredible' by my husband.
Apart from the disappointing starters we also felt that the service wasn't as good as it should have been e.g. staff were so busy serving multiple tables that our food sat for a while after coming out of the kitchen. Also when we had chosen our wine the glasses were brought to the table and my wine came but my husband had to wait about 10 minutes before his appeared - not so great.

Tags: Tasting Menu, Good for Birthdays, Fit for Foodies, Notable Wine List
1 person found this review helpful.
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food4
ambience3
service2
value3

 
 (London)·Dined on November 3, 2017

Had a lovely long lunch at Pollen Street Social. Everything was exceptional, from the food to service. There were so many little touches that made this meal so memorable and I would recommend this place to everyone.

Tags: Fun, Handcrafted Cocktails, Special Occasion, Creative Cuisine, Great for Lunch
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food5
ambience5
service5
value5

vip
 (New York Area)·Dined on November 2, 2017

Place was packed and service was chaotic. Lamb dish was great, sea bass mediocre at best . Portions very small, wine list extensive but 300% markup. I would not return.

1 person found this review helpful.
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food3
ambience2
service1
value1

 
·Dined on November 1, 2017

An excellent restaurant. It is on the expensive side but the quality of the cuisine and outstanding service actually make it value for money.

Tags: Creative Cuisine, Business Meals, Notable Wine List, Great for Lunch, Tasting Menu
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food5
ambience5
service5
value4

 
 (London)·Dined on October 31, 2017

Awesome food with great attentive service. Good ambiance for a Tuesday evening, dined post theatre and never felt rushed. Not cheap but highly recommended.

Tags: Good for a Date
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food5
ambience5
service5
value5

 
 (London)·Dined on October 31, 2017

The excellent vegan menu, and the generally good understanding of vegan needs, was particularly appreciated.

Tags: Vegan
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food4
ambience3
service4
value2

 
·Dined on October 30, 2017

This was a special and wonderful lunch we enjoyed, the food was amazing and the staff attentive without being over the top. Can't wait to come back again one day.

Tags: Special Occasion
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food5
ambience4
service5
value5

 
 (New York Area)·Dined on October 28, 2017

Birthday lunch

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food5
ambience5
service5
value5

 
 (London)·Dined on October 28, 2017

We loved the food and the service was exceptional. The cocktails are definitely worth an early arrival to try out.

Tags: Sunday Lunch, Special Occasion, Fit for Foodies, Romantic, Handcrafted Cocktails, Tasting Menu, Notable Wine List, Good for Birthdays, Quiet Conversation
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food5
ambience4
service5
value4

vip
 (London)·Dined on October 28, 2017

Lovely impromptu lunch with my mother. The set lunch was fabulous. It was a real treat and great value for the quality of food and overall restaurant experience. The crab starter was exquisite and the cod/squash main was also delightful. The lemon curd/basil ice cream desert was not to our taste but the bread and butter ice cream with blackberries and whisky was just delicious. Super service. Great location. Informal, yet still special. Brilliant place.

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food5
ambience5
service5
value5

 
 (London)·Dined on October 28, 2017

Food was great although we felt like portion has reduced since the last time we went about a year ago.

Tags: Seasonal
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food4
ambience4
service4
value3

 
·Dined on October 28, 2017

The food and the service provided was simply magnificent. Thank you for making this lunch memorable for us.

Tags: Good for a Date, Great for Lunch, Afternoon Tea, Casual, Romantic, Business Meals
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food5
ambience5
service5
value5

 
·Dined on October 27, 2017

From the minute the young lady opened the door we were treated as if we were wanted, the bar drinks were very good, the food was delicious and all the little bits were fantastic in-between the courses, the whole experience was great, a date night with my wife just what was needed, thanks so much for making it really special.

Tags: Authentic, Worth the Drive, Seasonal, Creative Cuisine, Cozy, Good for a Date
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food5
ambience5
service5
value5

 
 (London)·Dined on October 27, 2017

Amazing dining experience, food and service both excellent. We will definitely be going back. Every new course that was brought made me smile at how beautiful it was.

Tags: Good for Anniversaries, Special Occasion, Good for a Date, Seasonal, Authentic, Fit for Foodies, Handcrafted Cocktails, Great for Lunch, Local Ingredients, Tasting Menu, Romantic
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food5
ambience5
service5
value5

 
 (London)·Dined on October 27, 2017

Fabulous flavours. All beautifully cooked. Service very good too

Tags: Great for Lunch
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food5
ambience5
service5
value5

vip
 (London)·Dined on October 27, 2017

Amazing Petit Four! Outstanding service but beef cheek too salty (lunch menu)

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food5
ambience5
service5
value5

 
·Dined on October 26, 2017

Staff were wonderful and the food was amazing. Will definately go back again.

Tags: Great for Lunch
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food5
ambience5
service5
value5

 
·Dined on October 26, 2017

It was my first time dining at Pollen St Social and I must say I was slightly disappointed. Despite the staff being efficient, the decor and ambience being nice and interesting well thought out menu, our order came out incorrectly. I had ordered beef cooked well, my colleague beef cooked medium-well both come out rare and had to be sent back. We declined a second bottle of water, however this was served to us anyway but sparkling not plain as we had previously ordered. Whilst the ambience and menu was interesting, the dishes served were very tiny albeit tasty. Our bill came up to almost £100 for two (small mains) and a bottle of water, so unless you have bags of cash to spend for a special occasion I wouldn’t recommend.

Tags: Seasonal
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food4
ambience3
service3
value3

 
 (London)·Dined on October 25, 2017

Lovely vegan menu. Very apologetic and helpful staff when we had a delay in dessert- my friend was given a signed book for his birthday, excellent hospitality.

Tags: Vegan, Creative Cuisine
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food4
ambience4
service4
value2

 
·Dined on October 21, 2017

Fantastic vegetarian food. Best I have ever tasted. Made my husband feel very special on his birthday. Fantastic service. A wonderful experience.

Tags: Special Occasion, Bar Seating, Fit for Foodies, Good for Birthdays, Vegan, Tasting Menu, Good Vegetarian Options
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food5
ambience4
service5
value4

 
·Dined on October 21, 2017

Went for a Saturday lunch. Got there early for a cocktail which was great and bar staff were helpful and knowledgable. Meal was fantastic (ox cheap was unbelievable) so would recommend. Wine was overpriced but we knew what we were getting into and didn't worry. It's not pretentious but dress smart/casual for sure. If I was being picky I'd say the tables were too close to other diners and so it lacked intimacy. However, we'll probably return or try one of his other places.

Tags: Special Occasion, Good for Birthdays, Good for a Date, Handcrafted Cocktails
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food5
ambience4
service4
value4

 
 (London)·Dined on October 20, 2017

Never fails to please.
Food with the 'wow factor'.
Quality food with an exciting twist!

Tags: Fit for Foodies
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food5
ambience5
service5
value4

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