Great Place! Fun atmosphere! And everything was just as requested.
Had such a great time! It was "sunday funday" for us.. And we decided to take a trip to frisco (from hayward) usually we would go to the rainforest cafe..kids love it there..but they're closed now 😫 players was the perfect spot to take the kids.!!!! Very stress free! Excellent customer service! food was great! And the arcade was a majorrrr plus. Spent a good amount of time in the arcade awesome game selections..and the prizes were cool too! Such friendly customers aswell, 3 espérate couples blessed our 3 kids with there game cards as they were leaving. Giving my boys extra tickets/points for prizes. We thought that was super cool of them to do that! We'll definitely be back!
Thank you for such an awesome experience.
Overdone chicken, sweaty waiter, dirty chairs, but the hostess was helpful
Family in town and wanted to do the tourist thing (Pier 39 and Aquarium). This place was open for a table of 7 and the arcade would be fun for the kids. The food was bland, the service was average. Big place. Good for arcade and sports.
Warning - if you are seated at a table back in the bar area, be aware that the bartender is your server. He was buried filling drink orders from customers sitting at the bar.
Had a wonderful lunch with friends. We were sat in the Luau Lounge. Beautiful views of the bay, excellent tiki drinks, and attentive service. Will definitely return to catch a Warriors game!
We made a reservation for 5 people at 7pm to watch the Warriors game. Requested to be placed near the large screen television. When we arrived they said we missed our reservation at 5pm. I showed them my email from Open Table confirming my reservation at 7. They then sat us at a table, which did have a television, but was not near the large screen. Food was so so, but overpriced. If you want jalapenos on the nachos they actually charge you more. The kids enjoyed playing the arcade games, but the games were super expensive so their money didn't last long. Overall the atmosphere was ok. Bathrooms were run down and dirty. Not in a huge rush to return.
Had reservations for bay view seating in the bar, greeter refused to seat us said all open tables were reserved I advised again we had reservations for bay view seating. He sat us in arcade area
My family and I were seated in the Tiki bar area. Took 15 minutes to be acknowledged by one of the 5 servers/bartenders/managers working.
Food was mediocre. Not great, but not horrible. I could see it as a cool place for adults to hang out at the bar. I didn't get a family feel though. There were more drunk adults in the arcade than children (at 7pm on a Sunday) fyi. The kids chicken tenders taste like curry. A little suprising for a 6 year old. Food over priced $145 for 4 adult meals (2 of which were sandwiches) and 1 kids meal and 5 sodas.
The overall experience was nice, it was a cool place to hang out for the super bowl I expected a bigger crowd, and towards the end we rarely saw our waiter .