Extremely slow service. It was a Monday night but it wasn’t busy at all. Food was good and they were timely with the preparation. Menu had plenty of options for all. But it was pretty high priced for what we got. They do take reservations so that was helpful with our planning and schedule!
Great Place! Fun atmosphere! And everything was just as requested.
Had such a great time! It was "sunday funday" for us.. And we decided to take a trip to frisco (from hayward) usually we would go to the rainforest cafe..kids love it there..but they're closed now 😫 players was the perfect spot to take the kids.!!!! Very stress free! Excellent customer service! food was great! And the arcade was a majorrrr plus. Spent a good amount of time in the arcade awesome game selections..and the prizes were cool too! Such friendly customers aswell, 3 espérate couples blessed our 3 kids with there game cards as they were leaving. Giving my boys extra tickets/points for prizes. We thought that was super cool of them to do that! We'll definitely be back!
Thank you for such an awesome experience.
Overdone chicken, sweaty waiter, dirty chairs, but the hostess was helpful
Family in town and wanted to do the tourist thing (Pier 39 and Aquarium). This place was open for a table of 7 and the arcade would be fun for the kids. The food was bland, the service was average. Big place. Good for arcade and sports.
Warning - if you are seated at a table back in the bar area, be aware that the bartender is your server. He was buried filling drink orders from customers sitting at the bar.
Had a wonderful lunch with friends. We were sat in the Luau Lounge. Beautiful views of the bay, excellent tiki drinks, and attentive service. Will definitely return to catch a Warriors game!
We made a reservation for 5 people at 7pm to watch the Warriors game. Requested to be placed near the large screen television. When we arrived they said we missed our reservation at 5pm. I showed them my email from Open Table confirming my reservation at 7. They then sat us at a table, which did have a television, but was not near the large screen. Food was so so, but overpriced. If you want jalapenos on the nachos they actually charge you more. The kids enjoyed playing the arcade games, but the games were super expensive so their money didn't last long. Overall the atmosphere was ok. Bathrooms were run down and dirty. Not in a huge rush to return.
Had reservations for bay view seating in the bar, greeter refused to seat us said all open tables were reserved I advised again we had reservations for bay view seating. He sat us in arcade area
My family and I were seated in the Tiki bar area. Took 15 minutes to be acknowledged by one of the 5 servers/bartenders/managers working.
Food was mediocre. Not great, but not horrible. I could see it as a cool place for adults to hang out at the bar. I didn't get a family feel though. There were more drunk adults in the arcade than children (at 7pm on a Sunday) fyi. The kids chicken tenders taste like curry. A little suprising for a 6 year old. Food over priced $145 for 4 adult meals (2 of which were sandwiches) and 1 kids meal and 5 sodas.
The overall experience was nice, it was a cool place to hang out for the super bowl I expected a bigger crowd, and towards the end we rarely saw our waiter .
Went here for Super Bowl with 3 other guests and was advised when making reservation there would be a $30 per person charge if we were a no show. I agreed to terms but I was never advised there was a $20 cover! I feel I was absolutely fleeced and have expressed my concerns to AMX. Spent over $300 so they should have answered my request to speak to manager. AMX to the rescue I guess! They didn't say one word to anyone in my party about a cover charge until it was just included in my bill. Sad way to make a buck!!!
Better than I was expecting. Good place for the New Year Eve.
One of the best sports bars atomospheres I have ever been in. I am an avid sports fan and frequent sports bars often and this was one of the best
Super friendly staff, great food and fun games. If you can sit in the new lounge, do it, the view is absolutely beautiful.
I can't actually review it here because despite taking my reservation for a corporate group of 14 people, they decided to close for the evening without telling anyone. We showed up and it was dark and locked. I called the next day they said oops, we had some kitchen repairs. A heads up would have been nice! Not sure how a business can run like that.
This is a fantastic place for happy hour. It's right on the waterfront, lively ambiance from the tourists, and the value of the happy hour menu is great. No complaints!
STEAK A BIT DRY N HARD:(
Took an hour top get food when it wasn't half full, I'm confused
The place wasn't busy, maybe 6-8 tables and everything came so slow- and cold. Kids chicken tender looked like it had been reheated too many times. I had to get my own drink refil.
Great location, seated by the window and had a great view of the bay bridge. Food and service good but nothing wow. Simple and honest, price quite high for what it was.
We were there during one of the busiest weekends in San Francisco and had a party of 18 people. Everyone that helped us was super accommodating and the service was fast and friendly. The food was good and the prices reasonable. Definitely recommend this place but try to get seated in the back by the windows that look out onto Alcatraz!
Food was good, staff was friendly, noise level a little bit high, but have to expect that with a video arcade in the middle of the restaurant!
great service from our server, nice place for a group
Cons: Food was overpriced and lacked taste. It was as if they went out of there way to not make the food have no taste at all. Philly Cheesesteak was dry as the desert. Fries were uninspired.
Pro: good waitress and good serivice. Lots of tvs so good place to watch sports if you don't mind poor quality food that is overpriced.
We came here to watch the Warriors game. Good thing we made a reservation, it was packed!
As soon as i got there we were seated and the hostess asked what we wanted to drink. No wait time. Food was great and the atmosphere is a great for players of all ages(playing games and arcade).
Went here twice within a 3 day stop in San Fran to see the Warriors play.
Very good food for a sports bar and good value/portion sizes. Alcohol a little bit pricey but Bud etc are at reasonable prices. Good arcade to that keeps the kids or adults quiet!
Book in advance if you want to watch any of the major sporting events.
We selected this place for our son's seventh birthday. The food was better than expected, staff was nice, and they have good drinks. Only draw back is they have limited gaming compared to the Musee Mecanique, however they Musee does not have food. I would recommendthe barin the back for the view if you are kid-free.
The team at Player were very accommodating to all my request in setting up our holiday party. Everyone that I came into contact with was very friendly and helpful. We had a successful and fun part
Our waitress Angelica was fantastic! We went for apps and drinks which was perfect. Great for a fun night out or place to start your night!
The Service Guy with the Warriors Jersey was very friendly and helpful.
We have looked Thursday night game of the 49ers. The Players Grill is look good for football, and eat.
Searched for places to watch NFL live on week 1 Sunday. Had a little concern from some of the reviews we read but.....all in all it's a Sports Bar. Service could have been better and the food was bar quality but the Lite beer was cold. Manager lets us in early too pick out our spot and TV's which was nice. Think the large crowd for opening Sunday caught the management team a little off guard but they called in extra help and by second quarter things were running smoothly. I will return my next trip to San Francisco
Food and drinkswas good. Fun wild time . Place was off the hook during march madness. Agood game on every wall TV. Kids loved the game something for everyone. Only bad part was the issue with our credit card being swiped twice. The G.M.'s James and Matt took care it right away and took care of us too boot. Thanx Matt and James!!! See ya soon.
I picked this place because it was one of only a few restaurants that could accommodate a party of 14 family members, and because it had an arcade for the 3 children we'd have in our party and had chicken tenders on the menu, one kid's favorite. It is a sports-bar atmosphere with many big screens showing the current ballgames. The menu was surprisingly varied and had something for everyone, and the food and service was good. I liked it a lot but the downside is that it's very noisy and hard to have a conversation with your table-mates. If you are hosting a party night for a gaggle of 12 year olds, this is the perfect place. After eating, you can play typical arcade games or can walk around and enjoy the sights of Pier 39, lots of great stores and even a carousel.
We stopped in near closing time so the place was a little empty. It reminds me of an ESPN Zone with all the arcade. Plenty of TV'S if your looking to see a game while you eat. Your kids will have plenty to do. The food was above standard bar fair and reasonably priced for San Francisco.
This place was cool for the area and really enjoyed the space and not feeling cramped. The kids really had a good time. The food was fair, they might have some good stuff?? I do see myself and kids returning because overall we had a good time.
Perfect location to watch the Giants World Series game. Beautiful view of Alcatraz, lots of TVs and plenty of games to keep the kids busy. We arrived early and had a party of 2 adults and 7 kids and they took such good care of us on a very busy night. The manager, hostess and waitress were all attentive and couldn't be nicer. Not the place to go if you want a quiet evening, but definitely the place to go if you are a sports fan. Love the Tiki bar!
Food was okay. Service was good. Hostess sat us right away. Typical bar food. A few games to play. View was perfect if you get a window table. You can see Alcatraz. Pretty cool.
They have individual screens at many of the tables. This was great for my wife and I as staff were happy to accommodate us and we were able to watch our out of market game while on vacation.