Play Bar & Grill - White Oaks Resort & Spa

4.4
228 reviews
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CAN$30 and under
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Contemporary American
One of our founding pillars at White Oaks is our belief in living a healthy, well balanced life. Through every facet of our business at White Oaks Resort & Spa we endeavour to improve human performance whether it involves your body, mind, or even your business and career. At PLAY Bar & Grill we had the opportunity to provide some classic dishes with a twist of healthy. You’ll see whole grains and whole wheat options as well as new ingredients that enhance old favourites and change them to healthier options. Our Play menu complements your efforts in the gym or on the court all in an urban environment that is interesting and family friendly. While we are serious about healthy living, and providing a healthy menu we’ve had fun putting PLAY together and we do realize that no matter what we put on the menu, there will be some that will still want their “fun food” and heaven forbid, white bread! We encourage you to make Play a regular dining spot.
What 228 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.4
service
4.5
ambience
4.3
value
Noise · Moderate
90% of people would recommend it to a friend
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TM
1 review
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

We reserved for Play, but it was so lovely outside that the waitstaff allowed us to move to the outdoor patio which is actually attached to Liv, so this review really should be for them. The patio has umbrellas that allow for shade, sun, or a bit of both, depending on your preference. The service was prompt and really nice. The food was excellent. Neither of us could finish our meal - one lunch size salad and one grain bowl - so I had them for lunch the next day and it was still amazing. We were not rushed along - we were able to enjoy the food and and a glass of wine. It was excellent. We will be back!

Play Bar & Grill - White Oaks Resort & Spa
Responded on July 9, 2019

Thank you "TammyM" for your terrific feedback and taking the time to write in! It is finally nice enough to enjoy patio lunches!! It is so wonderful to hear that you had a great lunch with us! Our Mission Statement is: "Each guest will be treated as though the success of our business depends on that individual alone" We truly appreciate your comments and look forward to your next visit! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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c
Toronto
7 reviews
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Our server was the best. She was a true professional. Book this place with confidence. A 5 star place with 5 star service.

Play Bar & Grill - White Oaks Resort & Spa
Responded on July 9, 2019

Dear "chrisc": Thank you for your terrific feedback and taking the time to write in. It is so wonderful to hear such fabulous comments about Play! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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SP
Toronto
22 reviews
Dined on July 5, 2019
Overall 4food 5service 3ambience 4

Great tasting mussels!
Service a bit slow but relaxing and fun place to dine

Play Bar & Grill - White Oaks Resort & Spa
Responded on July 9, 2019

Dear SarahP: Thank you for your terrific feedback and taking the time to write in! So sorry you had to wait but we are thrilled to hear you enjoyed the mussels! We hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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MR
1 review
Dined on July 3, 2019
Overall 5food 5service 5ambience 5

Food and service was excellent.
We all enjoyed ourselves

Play Bar & Grill - White Oaks Resort & Spa
Responded on July 9, 2019

Dear "MnRo": Thank you for your terrific feedback and taking the time to write in! It is so wonderful to hear that your enjoyed your meal in Play! We appreciate your comments and 5 Star Rating and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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MV
1 review
Dined on June 30, 2019
Overall 5food 5service 5ambience 5

Amazing service! We loved the little benches for our purses! The food was tasty with lots of options to meet all our dietary needs!

Play Bar & Grill - White Oaks Resort & Spa
Responded on July 3, 2019

Thank you "MichelleV" for your terrific feedback and taking the time to write in! It is so wonderful to hear that our menu met your needs and you enjoyed your meal in Play and that our Team took great care of your party! We truly appreciate your comments and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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TW
Toronto
1 review
Dined on June 27, 2019
Overall 5food 5service 5ambience 4

Jackson greeted us, so nice! Jenn was our server she was great and answered our questions. We were two mother's enjoying time away from our families and Jenn helped make us smile and was attentive without being over bearing.

The next day we had lunch in the Play Bar and Molly was also extremely friendly.

Great dining and lunch experience.

Play Bar & Grill - White Oaks Resort & Spa
Responded on July 2, 2019

Dear "TwoWednesdaydiners": Thank you for your terrific feedback and taking the time to write in. It is so wonderful to hear that you had a couple great dining experiences in Play and our Team took care of you!! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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c
Toronto
8 reviews
Dined on June 21, 2019
Overall 5food 5service 5ambience 5

Fantastic as always. Five stars!

Play Bar & Grill - White Oaks Resort & Spa
Responded on June 24, 2019

Dear chrisc: Thank you for your terrific feedback and taking the time to write in. It is so wonderful to hear that you had a fantastic meal in Play! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to Hotel General Manager

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SP
Toronto
23 reviews
Dined on June 21, 2019
Overall 3food 5service 1ambience 4

I was disappointed that there were 4 staff talking at the bar and after waiting 5 min or so I had to go to the bar and ask to order. Then to be told my server was on the patio. Really? No one else could have seen us sitting there and come over and ask if we needed anything?

I love the pear salad!!

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MI
Toronto
5 reviews
Dined on June 15, 2019
Overall 3food 2service 3ambience 5

The restaurant is nice, however the kitchen was very slow and it was empty when we were there. The food was terrible, the stuffed chicken was very dry and chewy, the kids pizza smelled like sour cheese and the chicken strips were over cooked. My husbands turkey club sandwich & the calamari were the only things that were delicious. I felt bad for the staff as it wasn't their fault the kitchen was slow and the food was not very tasty

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AS
Toronto
2 reviews
Dined on June 15, 2019
Overall 5food 5service 5ambience 5

We enjoyed our afternoon together-5 sisters
We enjoyed it so much we may change shopping with a trip to the spa and lunch

Play Bar & Grill - White Oaks Resort & Spa
Responded on June 17, 2019

Dear AnnS: Thank you for your terrific feedback and taking the time to write in. It is so wonderful to hear that you and your sisters enjoyed lunch in Play!! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon to Play and the SPA!!! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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T
New England
61 reviews
Dined on June 10, 2019
Overall 4food 3service 5ambience 4

We only went in for an appetizer and drinks, and we learned that fried ravioli, popular in Canada, are best left to Canadians. But the service, and the drinks, excellent, so we went away happy.

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OT
1 review
Dined on June 1, 2019
Overall 3food 2service 2ambience 3

Food was cold on 2 of the meals. Waitress didn’t come back right away to check on the dinner. Overall not an enjoyable experience.

Play Bar & Grill - White Oaks Resort & Spa
Responded on June 4, 2019

Thank you Anonymous for taking the time to review our Play dining room. We truly value all comments we receive. I have forwarded your comments regarding the temperature of your food along with the service you received to both our Executive Chef and our Restaurant Manager for their review. I would welcome the opportunity to speak with you and I can be reached at 1-800-263-5762 ext. 5742 Monday through Friday between 9am and 430pm. Sincerely, Catherine Mitchell, Food and Beverage Administrator

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VS
1 review
Dined on June 1, 2019
Overall 4food 4service 5ambience 4

Love that they have vegan options here. Great place for a great meal.

Play Bar & Grill - White Oaks Resort & Spa
Responded on June 4, 2019

Dear VictoriaS: Thank you for your feedback and taking the time to write in. It is so wonderful to hear that you found great vegan options! Please let us know how we can move your rating from 4 to 5 star! We truly appreciate your comments and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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J
1 review
Dined on May 18, 2019
Overall 2food 4service 3ambience 2

There was a man performing live music the Saturday night we visited the restaurant. He was so loud, we couldn’t maintain a conversation with those our table. We asked two different wait staff if it was possible to have him turn down the mic and was advised that he’s been asked and refuses to do so. Someone needs to tell him he’s playing in a restaurant, not a concert venue. Food was quite good otherwise and the portions are large. The nachos were our favourite. I’d consider going back on a night the pompous entertainer wasn’t playing.

Play Bar & Grill - White Oaks Resort & Spa
Responded on May 22, 2019

Thank you Julie for your valuable feedback. Our Mission Statement is: "Each guest will be treated as though the success of our business depends on that individual alone". I have forwarded a copy of your comments to the Sales Team who books our entertainment so they can follow up with all of our musicians to ensure the volume is at an acceptable level. We truly value your comments and are happy you enjoyed your nachos. We hope to see you back soon! Sincerely, Catherine Mitchell, F&B Admin

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SR
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

Great food and service. It was a wonderful experience. Thank you.

Play Bar & Grill - White Oaks Resort & Spa
Responded on May 8, 2019

Dear "SonyaR": Thank you for your terrific feedback and taking the time to write in! We are thrilled to hear you had a wonderful meal in Play and our Team took great care of you! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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OT
1 review
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

Casual dinner for a friends birthday. Loved the live music. We were all surprised with complementary sparkling wine. Fun ambiance and good food make for a great time.

Play Bar & Grill - White Oaks Resort & Spa
Responded on May 8, 2019

Dear Reviewer: Thank you for your terrific feedback and taking the time to write in. It is so wonderful to hear that you had a great celebration with us - we have live music most Friday & Saturday night's in Play! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon! Happy belated b-day to your friend!! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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A
Toronto
14 reviews
Dined on April 27, 2019
Overall 5food 4service 5ambience 5

We had a great time celebrating a special birthday thanks to the team at Play Bar & Grill! Our server was lovely and seemed really genuine, and the manager on duty also stopped by to make sure everything was okay. The portions were huge and the quality of the food was amazing, especially given the affordable price point for a nice dinner. We liked the atmosphere (quiet and intimate) and will definitely be back! Thanks so much!

Play Bar & Grill - White Oaks Resort & Spa
Responded on April 30, 2019

Dear "Amazing": Thank you for your terrific feedback and taking the time to write in. It is so wonderful to hear that you enjoyed a birthday dinner with us and had such a positive experience! We truly appreciate your comments and will pass them on to the Team!! Thank you for your 5 Star Rating! We look forward to your next lunch or dinner with us! HAPPY BELATED BIRTHDAY!! Sincerely, Heather Scerbo, Executive Assistant to the General Manager

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OT
Toronto
1 review
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

Outstanding food and service. Food quality and value are excellent. Food portions are huge, you can easily share, half sizes is plenty. Highly recommend this place and will come back for sure.

Play Bar & Grill - White Oaks Resort & Spa
Responded on March 13, 2019

Thank you "Reviewer" for your terrific feedback and taking the time to write in. It is so wonderful to hear that you found our portions large enough and the Team took great care of you! Our Mission Statement is: "Each guest will be treated as though the success of our business depends on that individual alone" We truly appreciate your comments and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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GM
1 review
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

It was out first date at Play’s. I asked for a private, comfy table, and we got one. Caitlin was our server, and she was awesome. The drinks were great, and the food plentiful, and delicious. We were never rushed! By the time we sat, and left, it was a total of 3 hrs. Play’s is now one of my favourite places to dine. We are locals. THANK YOU for making our first date wonderful😀.

Play Bar & Grill - White Oaks Resort & Spa
Responded on March 7, 2019

Dear GlenM: Thank you for your terrific feedback and taking the time to write in! It is so wonderful to hear you chose us for your first date and that you'll be back!! We offer live acoustic entertainment on Friday and Saturday nights as well!! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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AH
1 review
Dined on February 15, 2019
Overall 5food 5service 5ambience 5

Went for my wife's birthday. They made the experience fantastic. Thank you!

Play Bar & Grill - White Oaks Resort & Spa
Responded on February 20, 2019

Dear AdamH: Thank you for your terrific feedback and taking the time to write in. It is so wonderful to hear that you had a great Birthday Celebration for your wife!! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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DA
Toronto
2 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Always a great dependable quality meal and great service .....the great treat anytime

Play Bar & Grill - White Oaks Resort & Spa
Responded on February 20, 2019

Dear DANM: Thank you for your terrific feedback and taking the time to write in! We are thrilled to hear you enjoyed your meal and our Team took care of you! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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OT
Toronto
2 reviews
Dined on February 13, 2019
Overall 4food 4service 4ambience 4

Very nice casual restaurant. Affordable with good quality meals and choices. Not too noisy.

Play Bar & Grill - White Oaks Resort & Spa
Responded on February 20, 2019

Dear Reviewer: Thank you for your feedback! Please let us know how we can move your rating from four to five stars!! Our Mission Statement is: "Each Guest and Team Member will be treated as though the success of our business depends on that individual alone!" We truly appreciate your feedback and hope that you will be back to dine with us again in the near future! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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CK
Toronto
8 reviews
Dined on February 5, 2019
Overall 5food 5service 5ambience 5

Always consistent great service and food.
Lots of choices for everyone.
Service is amazing!

Play Bar & Grill - White Oaks Resort & Spa
Responded on February 8, 2019

Dear"CahtyK": Thank you for your terrific feedback and taking the time to write in. It is so wonderful to hear you enjoyed you meal and our Team took great care of you!! We truly appreciate your comments and 5 Star Rating and hope that you will be back soon! Sincerely, Heather Scerbo, Executive Assistant to the Hotel General Manager

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JW
Toronto
1 review
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

A little expensive but food tasted fantastic. Large portions. Would recommend.

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LD
1 review
Dined on January 21, 2019
Overall 5food 4service 5ambience 4

Business lunch. Everyone enjoyed the meal. Service was great.

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VF
1 review
Dined on January 19, 2019
Overall 2food 2service 1ambience 3

Was very disappointed. My husband is vegan and I are vegetarian. I choose this restaurant because it appeared that it had a vegan menu. (There aren't many vegan options in Niagara aon The Lake.) It turned out that is was only the top three dishes were vegan and the header is misleading. He ordered a veggie pizza. It took nearly 30 minutes to get. This had cheese. We had to send it back. The server seemed angry. Didn't know the difference between gluten free or vegan. They appeared to give this to another diner as they got their pizza within 10 minutes. The server stopped coming by as often after this. We complained to a manager about the confusing menu. He said he would tell the head manager. Nothing seemed to matter. Another manager came by that was supposed to be the head manager. She was completely unaware. They tried to charge us extra for the side salad that came with the meal. This was an extra $7.

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AR
1 review
Dined on January 12, 2019
Overall 5food 5service 5ambience 5

Great food, friendly staff, large portions, good pricing

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MR
Toronto
2 reviews
Dined on December 27, 2018
Overall 3food 3service 3ambience 3

We love going to Play and look forward to it every time we stay at White Oaks.
Unfortunately this time the service was not as good as usual, and the charcuterie board we love to order and share was really not up to par. Hopefully it was just this one bad experience because every other time has been great!

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c
Toronto
8 reviews
Dined on December 16, 2018
Overall 4food 4service 4ambience 5

Consistently great every time

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FM
Toronto
5 reviews
Dined on December 15, 2018
Overall 4food 3service 5ambience 5

Play is one of my favourite restaurants. Always enjoy their healthy food options and their Sangria!

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AM
Toronto
7 reviews
Dined on November 12, 2018
Overall 5food 5service 4ambience 5

It was so good! Nice view of the tennis courts too. The service was a tad slow, but we still made it to our spa appointment on time. There is gluten free menu options, but it’s not as extensive as I thought it would be. (No separate grill press or deep fryer) but still some tasty options.

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DC
1 review
Dined on October 26, 2018
Overall 5food 5service 5ambience 5

Amanda was our server and she was polite, professional and extraordinary in looking after my family and myself. We had 2 small children with us and Amanda was exceedingly aware of their needs. She was fantastic!

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j
1 review
Dined on October 20, 2018
Overall 5food 5service 5ambience 5

Great friendly service.
Best mussels ever!
Really enjoyed our evening!

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c
Toronto
8 reviews
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

Great service and delicious food. Will definitely be back.

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JA
1 review
Dined on October 6, 2018
Overall 5food 5service 5ambience 5

I love Play. I have always enjoyed great meals and great service. I love the gluten free options.

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LH
1 review
Dined on October 3, 2018
Overall 4food 4service 4ambience 4

Excellent vibe, tasty food and reasonable prices. Id definitely go back.

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JK
1 review
Dined on September 29, 2018
Overall 5food 5service 5ambience 5

Impeccable service. Great cocktail list. Check out their menu! Wasn’t happy with my salad (didn’t realize there were olives in it) and they replaced it for a new meal so quickly. They apologized to me for my poor selection. Thanks so much for accomadating me.

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SP
Toronto
23 reviews
Dined on September 28, 2018
Overall 5food 4service 5ambience 4

Nice to have staff recognize you and what you drink after just a few visits. Very attentive. Great spot for kids meals

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SR
1 review
Dined on September 22, 2018
Overall 5food 5service 5ambience 5

This was our 5th visit back to Play, we love this place - portion sizes are GREAT, value can’t be beat as it is tasty food! Somehow they have made Casual dining feel fancy with their ambience, large tables & little stools for your purse. Very attentive servers, we were never out of water & when we asked to split a ceaser salad to start she advised us to split the half salad and she was right - it was the perfect size for a starter! We will definitely go back again.

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SP
Toronto
23 reviews
Dined on September 14, 2018
Overall 3food 2service 3ambience 3

Charcuterie board was disappointing .. looked ok but the big hunks of cheese taste just like cut off block from Costco, crouton bread was awkward to eat because it was so hard and the olive tapenade tasted like it was mixed with mayo to spread it out more (i.e. cheaper?) You could tell the pickled veggies were straight out of the jar and there was no mayo or greens for presentation that would have made it look a little nicer.

NOW the kids pasta dinner was a big hit! Good serving size, nice garlic bread (only slightly burnt).

Probably would have spent more buying glasses of wine but service was a little slow this time

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