Planet Hollywood - Times Square

3.6
522 reviews
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$30 and under
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American
Visiting the Big Apple? Escape the bustle of Times Square for a relaxing dine-in at Planet Hollywood New York City, where you can enjoy great food, signature cocktails, and attentive service surrounded by iconic memorabilia from many big Hollywood films. The Gift Shop offers Planet Hollywood apparel and merchandise, replicas, and souvenirs perfect for presents back home!
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What 522 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.5
food
3.8
service
3.7
ambience
3.1
value
Noise · Moderate
59% of people would recommend it to a friend
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RK
1 review
Dined 3 days ago
Overall 4food 3service 5ambience 4

Quick seating and attentive service, particularly good for a theater evening. OK food and generous portions. Fun atmosphere for young people. A little pricey, but this is NYC and the theater district.

OT
New York Area
2 reviews
Dined 3 days ago
Overall 4food 4service 4ambience 4

Bonne ambiance avec repas accompagné de projections de films de Hollywoode

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LB
New York Area
10 reviews
Dined on August 13, 2019
Overall 4food 4service 4ambience 4

Thank you for a good time, I enjoyed having my birthday celebrated at your restaurant. The bbq pizza was awesome it tasted really good. Again thank you so much.

OT
New York Area
4 reviews
Dined on August 7, 2019
Overall 3food 2service 3ambience 3

Lovely waitress
However we had returned as the meal the previous night had been excellent and although we ordered exactly the same again it came out with different fries having been given chunky potato fries the evening before.
The restaurant was definitely busy and we were in and out very quick.
I still don’t get the American way of tipping as a percentage. If we had orders burgers it would have been less of a tip. It infuriates me the expectation of a larger amount given you order steaks or spend more.

g
Chicago
69 reviews
Dined on August 7, 2019
Overall 4food 4service 4ambience 4

My kids thought they had entered a club not a restaurant but they gobbled up the burgers and fries.

FL
Hawaii
1 review
Dined on August 7, 2019
Overall 2food 2service 2ambience 4

We made a reservation for 7 after we saw a group of 200+ entering. After making a reservation through Open Table and receiving a confirmation, we were refused service. One employee began to seat us when another employee walked up and asked when we made our reservation. I was honest and he refused to seat us and said there were others in-front of us. He made us stand there and seated 10 groups before allowing us to be seated. So for being smart and honest we were punished. If I would have lied or just stayed in line we would have been in within 15 mins. The employee wanted to flex his power. He did and now I am returning the favor.

ML
New York Area
1 review
Dined on August 6, 2019
Overall 4food 5service 5ambience 3

The restaurant is really nice decorated and well located. The food is tasty but we found it a little bit expensive. We ordered 4 drinks, 1 starter (nachos), a salad and 2 burgers and the bill was 100 euros. The music was really loud. The service was excellent and really nice.

OT
New York Area
4 reviews
Dined on August 6, 2019
Overall 5food 5service 5ambience 5

Fantastic meal and service.

OT
Montreal
2 reviews
Dined on August 5, 2019
Overall 5food 5service 5ambience 5

Very good and service and the waiter was really happy !

A
New York Area
11 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Enjoyed the food & the atmosphere very much & our server was just fantastic! Highly recommended!

BG
New York Area
1 review
Dined on July 31, 2019
Overall 4food 5service 4ambience 3

Good food and service but the whole restaurant seemed in need of some renewing.

OT
New York Area
1 review
Dined on July 30, 2019
Overall 3food 4service 2ambience 3

Pre theater dinner. Service was slow. Waitress was nice but food took too long to come out. Seemed like other tables got theirs quickly

OT
New York Area
1 review
Dined on July 28, 2019
Overall 4food 4service 4ambience 4

Service, Ambiente und Essen waren wie gewohnt beim Planet sehr gut.

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WD
New York Area
4 reviews
Dined on July 27, 2019
Overall 2food 3service 2ambience 3

When we arrived for our reservation, we were asked to wait In the gift shop. Others who arrived after us were seated and when I inquired for the reason for the extended wait, I was met with “why are you still here? We seated you already.” Obviously, not?

All courses arrived at the same time (appetizers and entrees), too much food at once, some things were not eaten because they were cold by the time we got to them. Beverages were not refilled and kids drink and entree arrived long after the adults.

MB
New York Area
1 review
Dined on July 26, 2019
Overall 3food 3service 2ambience 4

I was desapointed with the poor service offer at the entrance of the second floor and at the table.

ES
Phoenix
30 reviews
Dined on July 20, 2019
Overall 3food 3service 3ambience 4

Conveniently located in Times Square. Great for kids!

OT
New York Area
5 reviews
Dined on July 19, 2019
Overall 3food 2service 2ambience 4

La relación calidad precio excesiva

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OT
1 review
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

We were celebrating my daughters 13th birthday it’s was a very nice setting and the food was good. The music was awesome we really vibe to it. The staff was amazing very friendly and our server was on point.

BP
1 review
Dined on July 6, 2019
Overall 1food 3service 4ambience 2

We ordered 2 cokes to drink and was asked if we wanted tall to which we said yes. Little did we know that we would be charged $19.98 for 2 coca colas. Disgraceful and should be illegal to charge that amount for 2 soft drinks that were by no means tall. Will never come back

MJ
New York Area
56 reviews
Dined on July 6, 2019
Overall 4food 5service 2ambience 5

Service too long

OT
New York Area
7 reviews
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Lunch before seeing a play for my 13 year old daughter’s middle school graduation.

OT
1 review
Dined on June 30, 2019
Overall 1food 1service 1ambience 1

Terrible service. Refused to eat the food couldn’t even cut through the ribs. DONT GO!

MO
Brazil
2 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

It was very nice!!!

OT
New York Area
1 review
Dined on June 27, 2019
Overall 5food 5service 5ambience 5

Went to the city for a broadway show and planet Hollywood is right next to the show so we said “why not try it”. We had an amazing time and the food was excellent. Service was quick and we didn’t need to worry about making it to the show on time. Would definitely go back again and recommend to others!!!

BS
New York Area
36 reviews
Dined on June 23, 2019
Overall 4food 3service 5ambience 5

The food is not great, but it's ok and the restaurant is very close to the theaters. If it was raining or snowing, it's a short walk. It's also a must see for all the Hollywood displays. I had a chicken avocado sandwich and the avocado fell out. It would have been better if it was mashed. My husband had a turkey club that he said was great.
If you go, it's on a side street, and you can't see it from Broadway. Someone asked the naked cowboy who pointed us in the right direction.

AK
Black Forest
1 review
Dined on June 21, 2019
Overall 1food 1service 2ambience 2

The quality of the food and the Cocktails was poor.

KC
New York Area
4 reviews
Dined on June 19, 2019
Overall 5food 5service 5ambience 5

Great food, excellent service.
The movie clips showing the featured props was fun.

FW
1 review
Dined on June 18, 2019
Overall 3food 2service 2ambience 3

Poor menu choice and the staff got my order wrong. We’ve been in Florida and this was so different. This was a disappointing visit on our 25th wedding anniversary

F
San Diego
3 reviews
Dined on June 16, 2019
Overall 5food 4service 5ambience 4

Olivia was awesome and attentive.

OT
New York Area
1 review
Dined on June 1, 2019
Overall 2food 4service 1ambience 1

Server was very lacking, never checked drinks.... could never find her

DH
Des Moines
27 reviews
Dined on June 1, 2019
Overall 2food 2service 4ambience 4

Food average at best. Great vibe and very good service. Will choose somewhere else next time in Times Square area.

JC
Charleston
1 review
Dined on May 26, 2019
Overall 5food 5service 5ambience 5

Great experience would def go back! Good location and yummy food

MB
New York Area
2 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Mother’s Day

OT
1 review
Dined on May 8, 2019
Overall 4food 5service 5ambience 5

Took a little over an hour from being seated to getting the bill. Very friendly staff and great food. Amazing milkshakes!

OT
1 review
Dined on May 2, 2019
Overall 2food 2service 3ambience 2

Meh. Outdated and overpriced but good service!

OT
Las Vegas
1 review
Dined on May 1, 2019
Overall 3food 3service 3ambience 2

Restaurant was cold. Quality of burgers was poor and overpriced.

OT
Dubai
6 reviews
Dined on April 28, 2019
Overall 1food 1service 3ambience 1

Posto orribile, cibo pessimo condito con salse improbabili, il purè era addirittura acido! Sono stata perché pensavo che per i bambini potesse essere divertente, ma nemmeno quello. Abbiamo rimandato tutto indietro. Il personale in sala molto gentile e disponibile, accoglienza mediocre con la signorina in ingresso che flirtava con il collega e ci ha dato retta dopo 10 minuti che eravamo in piedi davanti a lei. Da dimenticare, meglio un hotdog per la strada!

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OT
Atlantic City
1 review
Dined on April 24, 2019
Overall 3food 5service 3ambience 3

We ordered 2 chocolate milks for our little girls and my husband ordered a draft beer.
The girls’ drinks came in light up cups and my husband’s beer came in a Planet Hollywood glass. We didn’t think anything of it until the bill came and we were charged $9.99 for the kids’ cups and $9.99 for the souvenir cup. We did NOT ask for light up cups or a souvenir cup. We asked the waitress who said she was new and as far as she knew the kids’ drinks were built into the price of the cup, so she got the manager who tried to tell us the same thing. Your kids menu (picture enclosed) specifically says “Milk, Juice, Soda $1.99”. When I brought this to the manager’s attention, we were told that does not include chocolate milk, that chocolate milk only comes in a light up cup for $9.99. Your menu does NOT state that. Thankfully he manager took the cups off the bill, because I was NOT paying for them. But I think it’s pretty shady that they added them to our bill when we didn’t ask for them. Your menu needs clarification. If chocolate milk is not included in the kids’ $1.99 drink it should state “Does not include chocolate milk” and it should be listed under the light up cup menu! Shameful!!!

OT
Edinburgh
1 review
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

great food, friendly staff and help member of staff.

L
New York Area
5 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

Nice food and good service we enjoyed our dinner and our waiter was excellent

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