Planet Hollywood - Times Square

3.7
355 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
Top Tags:
  • Kid-friendly
  • Good for Birthdays
  • Fun
Visiting the Big Apple? Escape the bustle of Times Square for a relaxing dine-in at Planet Hollywood New York City, where you can enjoy great food, signature cocktails, and attentive service surrounded by iconic memorabilia from many big Hollywood films. The Gift Shop offers Planet Hollywood apparel and merchandise, replicas, and souvenirs perfect for presents back home!
icon/ic_private_diningCreated with Sketch.
Private dining
Dining Style
Casual Dining
icon/ic_cuisineCreated with Sketch.
Cuisines
American, International, Comfort Food
icon/ic_clockCreated with Sketch.
Hours of operation
Monday - Friday: 11:30am - 11:00pm, Saturday & Sunday: 3:00pm - 12:00am
icon/ic_phoneCreated with Sketch.
Phone number
(212) 333-7827
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment options
AMEX, Diners Club, Discover, JCB, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress code
Casual Dress
icon/ic_locationCreated with Sketch.
icon/ic_neighborhoodCreated with Sketch.
icon/ic_cross_streetCreated with Sketch.
Cross street
Entrance on 45th between Broadway & 6th
icon/ic_parking_detailsCreated with Sketch.
Parking details
Meyer's Parking Garage on 43rd is the closest. Be sure to get a parking ticket while you're in to receive a discount on parking.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

Private Dining

Give your guests the VIP treatment! Planet Hollywood offers an extensive Hollywood memorabilia collection while the diverse menu offers all of your favorites. We offer special group menus and bar packages that can be customized to fit any taste or theme.

View Private Dining Details
Reviews from verified diners
355 reviews
3.7 out of 5 Stars
Outstanding
35%
Very Good
27%
Good
21%
Fair
10%
Poor
8%
3.6
food
3.8
service
3.7
ambience
3.3
value
Noise · Moderate
65% of people would recommend it to a friend
Sort by
Newest
Filters
MB
Atlantic City
1 review
Dined 7 days ago
Overall 2food 2service 3ambience 3

Was a little disappointed in this location given the selection at the Orlando location as well as the quality of the food and service

Report
Helpful
LC
New York Area
1 review
Dined on July 8, 2018
Overall 5food 5service 5ambience 5

Planet Hollywood had much to recommend it: the food, the memorabilia, the music, and top-notch service from a wonderful waiter named Freddy.

Report
Helpful
HL
New York Area
1 review
Dined on July 8, 2018
Overall 4food 5service 5ambience 4

Super steak

Report
Helpful
OT
Philadelphia
3 reviews
Dined on July 7, 2018
Overall 4food 3service 5ambience 3

Good, friendly service, not much selection. A little high priced, $10 a basic beer, $20 for a standard, but juicy, burger.

Report
Helpful
JP
Birmingham
1 review
Dined on July 4, 2018
Overall 3food 1service 5ambience 3

Chicken seemed like it was old and the wings were way over cooked. Not a good meal.

Report
Helpful
OT
New England
1 review
Dined on July 3, 2018
Overall 5food 5service 5ambience 5

Quality food, quick service and great setting for a family that wants everyone to enjoy their meal

Report
Helpful
JC
New York Area
2 reviews
Dined on June 24, 2018
Overall 5food 5service 5ambience 5

Server made the experience a 100% enjoyable evening. Not out first visit and won’t be our last. Our grandchildren were super-stoked. Thank you

Report
Helpful
SL
1 review
Dined on June 23, 2018
Overall 2food 3service 3ambience 2

Food ok, service good, but far too loud, place felt grubby and in need of an update

Report
Helpful
OT
Philadelphia
1 review
Dined on June 13, 2018
Overall 4food 4service 4ambience 4

Fun venue and great location.

Report
Helpful
OT
San Francisco
1 review
Dined on June 9, 2018
Overall 1food 2service 1ambience 1

It took 20 min, and me getting the host to assist, before a waiter came to our table. We hadn’t gotten our food as of 8pm with a 7pm reservation. I felt they weren’t concerned by our disappointment because we were tourists and wouldn’t be back. But we are NYers and now we won’t definitely won’t be back

Report
Helpful
R
New York Area
89 reviews
Dined on June 3, 2018
Overall 2food 2service 3ambience 3

I cannot recommend Planet Hollywood. Our experience was disappointing. My burger and baked potato arrived lukewarm, the bun was practically stale and my companion's baked potato was cold. My other companion ordered a chicken Caesar salad, which hardly had any chicken in it at all, and the salad was drowning in dressing. For the prices they charge, the food wasn't even up to mediocre standards. We will never go back.

Report
Helpful
OT
New York Area
2 reviews
Dined on May 31, 2018
Overall 5food 3service 3ambience 4

Extremely crowded. Typical American restaurant. Service takes a bit long because too many diners. Ambiance is fun. Line for bathrooms are extremely too long.

Report
Helpful
GB
Washington DC
8 reviews
Dined on May 22, 2018
Overall 4food 3service 5ambience 5

Staff were courteous and professional. Occassion was a graduation celebration.

Report
Helpful
OT
1 review
Dined on May 19, 2018
Overall 4food 5service 2ambience 4

Great food. Service was a little slow but kind of expected for how busy they were.

Report
Helpful
S
1 review
Dined on May 19, 2018
Overall 1food 4service 2ambience 2

We have no choice about the tip ! It's 18, 20 or 25%. But the service is not good => very difficult to leave a tip !!!

Report
Helpful
OT
New York Area
1 review
Dined on May 13, 2018
Overall 5food 5service 5ambience 5

Awesome great food and great service

Report
Helpful
D
Detroit
44 reviews
Dined on May 5, 2018
Overall 3food 3service 4ambience 2

Almost no memorabilia. Very disappointing.

Report
Helpful
NT
New York Area
2 reviews
Dined on May 5, 2018
Overall 5food 4service 5ambience 4

Our go to place with family and grandchildren. Never disappoints.

Report
Helpful
OT
New York Area
2 reviews
Dined on May 5, 2018
Overall 5food 5service 5ambience 5

It was amazing we were 7 all together and we all had a great time our server was amazing as well... place is good for family and gathering in he city

Report
Helpful
OT
Philadelphia
1 review
Dined on May 4, 2018
Overall 4food 4service 4ambience 5

Our waiter was fantastic, we were seated and served quickly and the food was hot and fresh!!! Can’t complain overall good meal!!!

Report
Helpful
OT
London
1 review
Dined on April 30, 2018
Overall 3food 3service 4ambience 3

Fun setting, food tasty but slightly overpriced, but no more than you would expect given the location. Good for a quick meal.

Report
Helpful
T
1 review
Dined on April 28, 2018
Overall 3food 3service 5ambience 3

The restaurant has changed their menu since mid-2017, with a lot less options. Their drink menu has also changed. Previously, there were many "fun" drinks on the menu. Now, it is normal drinks found at any other place. While the food was very good and the service was terrific, I found both the food and drink menu to be less than appealing.

Report
Helpful
OT
Atlantic City
1 review
Dined on April 27, 2018
Overall 3food 3service 4ambience 3

Dinner with the kids in NYC. Fun, loud, and kid friendly all ages. Our server was extra patient & attentive!!!

Report
Helpful
OT
1 review
Dined on April 19, 2018
Overall 5food 5service 5ambience 5

Darius was a fabulous server. The booth next to us had a broken seat. Four sets of guests attempted to sit there by the staff and each one fell off the bench. This was absolutely unacceptable. My niece fell pretty badly off the bench and nobody came over to see how she was.

Report
Helpful
OT
1 review
Dined on April 16, 2018
Overall 3food 4service 4ambience 5

Visiting NYC with wife and son. Food was pretty good, service was a bit slow for a Monday night. Servers were nice, one was a trainee. Too loud to have a conversation.

Report
Helpful
OT
1 review
Dined on April 16, 2018
Overall 1food 1service 1ambience 3

Horrible food and service couldn’t have been worse, beginning we were the only ones in the restaurant.
No wonder why it was almost empty.

Report
Helpful
JG
New England
3 reviews
Dined on April 15, 2018
Overall 2food 3service 3ambience 2

Planet Hollywood Times Square would make an amazing dance club...... great music, dance club vibe, fun drinks, and impossible to have a conversation with the person next to you.

Report
Helpful
OT
Los Angeles
1 review
Dined on April 14, 2018
Overall 1food 1service 1ambience 1

This was one of the worst experiences we have ever had as a family in the theater districts. I wasn’t expecting 5 star service or food but I was hoping for at least 2-3 stars. Our table wasn’t ready at our reservation time, our waiter was invisible, the food was cold, stale, and awful, and the music is so loud you cannot even hear the person next to you. Horrible horrible horrible.

Report
Helpful
D
New York Area
1 review
Dined on April 14, 2018
Overall 3food 2service 3ambience 3

Brought kids here for a fun night out in the City last minute- waiter was great, and was awesome with the kids (6 & 9). Food was okay, menu was slim.

Report
Helpful
OT
1 review
Dined on April 10, 2018
Overall 2food 1service 4ambience 2

A tired interior in need of updating with adequate food but friendly staff

Report
Helpful
OT
New York Area
1 review
Dined on April 7, 2018
Overall 3food 3service 4ambience 3

We went for the kids birthday. They had a fun time and loved the birthday dessert.

Tables were really small for a family of four and the decor was a bit dated for this type of place.

Report
Helpful
OT
New Orleans
7 reviews
Dined on April 7, 2018
Overall 1food 3service 2ambience 1

We have been to many Planet Hollywoods and this by far was the NOISIEST & most crowded of them all. Our server was kind but WAY too overtasked with several tables coming in at the exact same time. We had a reservation for 530 but did not get seated until closer to six, which of course is frustrating. They also hosted a couple school groups which made the line to the restroom extremely long. The music was extremely loud and there were many teenage kids running and shouting everywhere. As a mom of a couple teenagers, I’m not normally bothered by this but combined with everything else it just made for a bad experience. I would say the only bright spot was that I had a delicious kale citrus salad and it was fresh and well composed. Overall, it was a disappointment. I expect better in New York City and certainly for the price we should’ve had a more enjoyable experience. We will not be back.

Report
Helpful
OT
New York Area
1 review
Dined on April 7, 2018
Overall 5food 5service 5ambience 4

Really enjoyed our first visit to planet Hollywood on our first night in NYC (so much so that we returned again later in our stay. Food was good value. Visit 1, we had steak, cheese burger, and club sandwich! All well cooked and tasty. Waiters very helpful and friendly. Soft drinks unlimited refills. Amazing deserts and milkshakes being delivered to other tables but unfortunately, we were too full from our main courses! Would recommend and would go back. Only minor (very fussy) complaint would be the music is quite high but other than that: AMAZING :-)

Report
Helpful
TZ
New York Area
2 reviews
Dined on April 4, 2018
Overall 1food 1service 2ambience 2

We took our grand-daughter who is 7. My wife and I had burgers. She took two bites and left hers. I ate mine and felt ill afterwards. They were worse than plane food. Overpriced junk. And the memorabilia was also pretty disappointing. Would never go again.

Report
Helpful
OT
New York Area
1 review
Dined on April 4, 2018
Overall 4food 4service 4ambience 5

Fun, it was just very busy, but to be expected! We had a reservation and got there early and they accommodated us and I truly appreciated it! The hostess and server were very very pleasant and worked hard!

Report
Helpful
m
New York Area
5 reviews
Dined on April 3, 2018
Overall 5food 5service 5ambience 5

Perfect manager!!!

Report
Helpful
OT
1 review
Dined on April 1, 2018
Overall 1food 3service 1ambience 1

We had reservations and still waited too long to get our table. Even though half restaurant was empty there were A LOT people waiting to be sited. The hosts were not nice and didn’t know their job. The music was too loud, we could not hear each other.

Report
Helpful
OT
New York Area
3 reviews
Dined on April 1, 2018
Overall 5food 5service 5ambience 5

Easter. We decided to go something different for Easter and we were glad we did. A great place for everyone

Report
Helpful
SO
1 review
Dined on March 31, 2018
Overall 2food 1service 4ambience 2

Good service, limited menu, poor cooking, very very loud, ridiculously loud, couldnt talk or hear for background music, restaurant:
tired decor, not particularly clean, super busy, very disappointing like eating 2nd rate food in a cheap circus side show

Report
Helpful
W
Philadelphia
21 reviews
Dined on March 31, 2018
Overall 1food 1service 1ambience 1

This place is horrible everything is just bad the food and service. Save your taste buds please.

Report
Helpful
1
2
3
9