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Nearby points of interest

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  1. Distance: 0.05mi
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About Planet Hollywood - Times Square

Visiting the Big Apple? Escape the bustle of Times Square for a relaxing dine-in at Planet Hollywood New York City, where you can enjoy great food, signature cocktails, and attentive service surrounded by iconic memorabilia from many big Hollywood films. The Gift Shop offers Planet Hollywood apparel and merchandise, replicas, and souvenirs perfect for presents back home!

1540 Broadway
New York, NY 10036
View Larger Map

Dining Style:
Casual Dining

Cuisines:
American, International, Comfort Food

Hours of Operation:
Monday - Friday: 11:30am - 11:00pm, Saturday & Sunday: 3:00pm - 12:00am

Cross Street:
Entrance on 45th between Broadway & 6th

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(212) 333-7827

Website:
http://planethollywoodintl.com/locations/new-york/

Parking Details:
Meyer's Parking Garage on 43rd is the closest. Be sure to get a parking ticket while you're in to receive a discount on parking.

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

Private Dining

Give your guests the VIP treatment! Planet Hollywood offers an extensive Hollywood memorabilia collection while the diverse menu offers all of your favorites. We offer special group menus and bar packages that can be customized to fit any taste or theme.

Planet Hollywood - Times Square Ratings and Reviews

5
4
3
2
1

3.8

Overall Rating

based on recent ratings
food

3.7

service

3.8

ambience

3.8

value

3.4

Noise

Moderate

67% would recommend it to a friend

Kid-friendly (19)
Good for Birthdays (16)
Casual (12)
See All
Good for Groups (11)
Fun (10)
Special Occasion (9)
Great for Lunch (8)
Comfort Food (7)
Hot Spot (6)
Late-night Find (6)
Pre/post Theatre (6)
Good for Anniversaries (4)
Creative Cuisine (4)
Handcrafted Cocktails (4)
Scenic View (4)
Seasonal (4)
Vibrant Bar Scene (4)
Neighborhood Gem (3)
Cozy (2)
Fit for Foodies (2)
Good for a Date (2)
Quick Bite (2)
Tasting Menu (2)
Authentic (2)
Business Meals (1)
Sunday Lunch (1)
Gluten Free Options (1)
Happy Hour (1)
Healthy (1)
Live Music (1)
Live Sports (1)
People Watching (1)
Disabled Access (1)
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270 reviews
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 (Austin)·Dined 7 days ago

We had a reservation for 6pm and then I called the restaurant to see if we could move it to 5:45pm and they confirmed that we could. We arrived at 5:45pm and no tables were available. We were not seated until 6:20pm. The hostess was rude and not apologetic. We approached another staff member and he was rude as well. The only positive feedback I can give is the waitress was friendly. Unfortunately we were under time constraints before a show so we couldn't leave and walk into another restaurant without a reservation so we had to stay otherwise I would have not supported the establishment. You have a reservation for a reason. Waiting 35 minutes after our reservation is unacceptable.

Tags: Kid-friendly
Was this review useful to you?Yes·No·
food2
ambience2
service1
value1

 
 (Tampa)·Dined on January 7, 2018

Un lugar diferente para comer en familia

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food3
ambience3
service4

 
·Dined on January 3, 2018

Mediocre food, terrible terrible service. U apologetic waitress

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food3
ambience4
service1
value2

 
 (Toledo)·Dined on January 3, 2018

Food was average. Service was slow and the restaurant was not busy.
Experience expected for a tourist, chain restaurant.

Was this review useful to you?Yes·No·
food3
ambience3
service2
value2

 
 (Poconos)·Dined on January 3, 2018

Service was good and food met our expectations. We went for lunch before a show and were done within an hour. Recommend the Bloody Marys.

Tags: Pre/post Theatre
Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

 
 (New York Area)·Dined on January 3, 2018

Fine 👍🏻👍🏻🙏🙏👏🏻✌️✌️✌️✌️😀🤪😜😝😛😋🙃🙂

1 person found this review helpful.
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food4
ambience2
service3
value3

 
·Dined on January 2, 2018

Con reserva previa es muy dinámico y agradable.
Recomendable para ir con chicos.

Tags: Good for Groups, Kid-friendly
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
 (México)·Dined on January 1, 2018

The waiter pressured us to leave soon. He brought the bill without having ordered dessert. Very bad attitude

Was this review useful to you?Yes·No·
food4
ambience4
service1
value2

 
·Dined on December 31, 2017

If I could give you one piece of valuable advice when visiting Planet Hollywood, Times Square, New York; it would be BOOK IN ADVANCE.

I tried to eat at Planet Hollywood initially on the 29/12/17 but gave up. I got there at 5pm and there was a queue of around 10 people waiting for tables. I was advised that there was a 30 minute wait but after an hour and a half I still hadn’t moved and was advised a table would not be available in time. I had to leave as I had tickets for a show at 7.30pm so I left very annoyed.

I pre booked a table the folllowing evening at 7.30pm and was more or less shown to a table straight away. The service is slow but the food was good. I ordered the 10oz Sirloin which was cooked to perfection which came with potato skins and green beans.

If you go to McDonalds beforehand there is a $10 off voucher which you can use.

Time from seating to delivery of food was around 35 minutes pre booked.

If you don’t pre book be prepared for an extremely long wait (and I mean long).

Book ahead, use your head and you can’t go wrong.

Tags: Comfort Food
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food3
ambience3
service2
value3

 
 (New York Area)·Dined on December 30, 2017

Well organized, friendly service, lively atmosphere. I recommend reservations. It made the experience seamless.

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food4
ambience5
service5
value5

 
·Dined on December 30, 2017

Food was ok. Music was so loud we could hardly order. Our waitress couldn't hear us and we couldn't talk to our kids!

Tags: Kid-friendly
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food3
ambience1
service5
value2

 
 (New England)·Dined on December 28, 2017

Hands down the worst dining experience I’ve ever had.

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food1
ambience1
service1
value1

 
 (New York Area)·Dined on December 28, 2017

I would recommend making a reservation during holidays as we had booked and were seated within minutes of turning up for our booking. The food is excellent with a good choice. Reasonably priced and attentive staff.

Tags: Kid-friendly, Comfort Food, Good for Birthdays, Casual, Seasonal
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food5
ambience4
service5
value5

 
·Dined on December 28, 2017

Wedding meal

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food1
ambience1
service1
value1

 
·Dined on December 27, 2017

Wonderful waiter, was very good with the child in our group. Chose the restaurant because of its location and the variety on the menu to meet varied tastes and dietary restrictions.

Tags: Gluten Free Options, Kid-friendly
Was this review useful to you?Yes·No·
food4
ambience3
service5
value3

 
 (New York Area)·Dined on December 26, 2017

Très belle soirée avec les enfants. La nourriture est très bonne. Beaucoup de chose à regarder dans ce restaurant. Très bien situé dans Time Square.

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food5
ambience5
service5
value5

 
·Dined on December 26, 2017

There was hardly anyone in the restaurant yet it took 1 hour and 20 minutes to get our food. We only ordered sandwiches and burgers. No apologies or even an offer for a free drink or something.

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food3
ambience5
service3
value3

 
 (New York Area)·Dined on December 26, 2017

Davvero buono anche se avevano esaurito le bbqribs ed io ero andato proprio per quello il giorno di Natale, ho virato su un hamburger, ottimo comunque

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food4
ambience4
service4
value3

 
·Dined on December 25, 2017

My wife our 2 children and I went here for Christmas dinner whilst on holiday in New York. It was a great place that I’d heavily recommend. Way better than the Planet Hollywood in London or Paris. Would visit this place again when we return to New York.

Tags: Handcrafted Cocktails, Kid-friendly, Late-night Find, Great for Lunch, Seasonal, Vibrant Bar Scene
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food4
ambience5
service4
value4

vip
 (New York Area)·Dined on December 23, 2017

Had never been, but had my nephew in town and wanted something local but fun for a kid. We had a great time. Friendly staff and delicious food, and well priced.

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food5
ambience5
service5
value5

 
 (Las Vegas)·Dined on December 23, 2017

booooo!!!! do not recommend at all

Was this review useful to you?Yes·No·
food3
ambience1
service2
value2

 
·Dined on December 22, 2017

Nice atmosphere. Even though we were 40 min late for our reservation, they still accommodated us.

Tags: Good for Birthdays, Kid-friendly, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience5
service3
value3

 
 (New York Area)·Dined on December 22, 2017

We were not all served at the same time. It took more than half an hour between first and last of our party.

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food2
ambience4
service1
value2

 
 (New York Area)·Dined on December 21, 2017

Our server was fantastic and the food was above all awesome!

Tags: Cozy, Neighborhood Gem, Casual, Pre/post Theatre, Creative Cuisine
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food5
ambience5
service5
value5

vip
 (New York Area)·Dined on December 18, 2017

Great spot for kids.

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food3
ambience3
service5

 
 (New York Area)·Dined on December 11, 2017

App sampler was more then enough for four ppl and it was delicious... the milkshakes look just the same as in the picture kids loved it... clean fast friendly service thank you to the young lady who seat us (sorry can’t remember her name) and thank you Kyle for your friendly service first time we haven’t feel rushed in NYC we really enjoyed

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food5
ambience5
service5
value3

 
·Dined on December 10, 2017

Extremely loud
2 of us had burgers- medium was red / cold - undercooked
Had to repeatedly get up and ask other servers for normal staples- straws, condoments

Was this review useful to you?Yes·No·
food2
ambience3
service2
value2

 
 (Orlando)·Dined on December 10, 2017

The silverware was dirty. Music to loud. Service could have been better.

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food3
ambience2
service3
value1

 
·Dined on December 9, 2017

Service was great, food so-so.
Bathrooms need TP and cleaning!

Tags: Kid-friendly, Special Occasion, Fun
Was this review useful to you?Yes·No·
food3
ambience5
service5
value3

vip
 (New England)·Dined on December 9, 2017

Seated immediately as we had a reservation. Staff was informative, helpful and friendly. The food came out quick and was decent.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on December 7, 2017

The music is ridiculously loud!! I mean i know its Planet Hollywood but we couldn’t hear eachother talk unless we were screaming! The constant flashing loghts circulating was also very annoying and should be leasened! The wait with reservations in the gift shop is ridiculous with kids bc they want to buy everything and when dont you get it for them then you have crying before the meal even starts! The chicken fajitas chicken was burned but at that point kids were so cranky didnt want to wait to have it changed out! There was soo much staff anywhere yet we barely saw our waiter and had to wait 15 minutes to get a check afyer asked and 20 minutes at one point to get water absurd! We are notd people either and to experience this on a Thursday I cant imagine a busier day! I would not recommend this place to anyone!

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food3
ambience1
service3
value2

 
·Dined on December 6, 2017

I asked them to sing happy birthday and they didn’t which was upsetting but our waiter was very nice and the food was good

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food5
ambience3
service5
value3

 
·Dined on December 5, 2017

Hamburguesas muy rica y patatas fritas excelentes.

Tags: Great for Lunch
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food3
ambience3
service3
value3

 
·Dined on December 3, 2017

Ok no major issue typical chain restaurant in and out .

Tags: Great for Lunch
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food4
ambience5
service4
value3

 
·Dined on December 2, 2017

Menu décevant. Service difficile obtenir un verre d'eau et recommande une 2ieme bière.

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food3
ambience3
service3

 
·Dined on December 1, 2017

Its clear that this place is a tourist trap, and my expectations were low. Just thought it would be a good place to bring kids. Food was disgusting. Their signature dish the crunchy chicken was chewy like it had been sitting out for an hour and heated up twice. Even then it was barely warm. A chicken cesar salad i would think is hard to mess up. Nope, not for them. They served it where the lettuce was wilted and the chicken was ice frozen cold. First bite was crunchy from the ice. Service was very slow, restaurant was poorly run, sloppy argumentative management. Manager argued that the there was no way the chicken was ice cold. I then clanked it on the plate. Close this place already or do it right.

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food1
ambience1
service1
value2

 
 (Chicago)·Dined on November 25, 2017

Server was excellent, atmosphere was fun. Beer selection is horrible, food is below average.

Tags: Casual
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food2
ambience4
service4
value4

 
·Dined on November 25, 2017

Rubbish food in a dated and dirty environment. The washrooms were disgusting and we couldn't let our children use them. I'm amazed it hasn't been closed down. Very bad advertisement for American food and the Times Square area. All we wanted was a fun place to eat with our children - sadly this isn't that place.

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food1
ambience1
service1
value1

 
·Dined on November 24, 2017

Food was ok. Service was subpar and music too loud and annoying. My 11 year old didn't mind it

Tags: Kid-friendly
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food2
ambience1
service1
value1

 
·Dined on November 22, 2017

Not impressed. Appetizer was burnt. Burger was GREASY. Fries were cold. Tables and chairs could use some TLC. I was expecting more from a Times Square location. The waitress and other staff were friendly.

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food2
ambience2
service5
value2

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