Pinstripes - Oak Brook
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Service was extremely slow and food was below average. The Northbrook location has much better food and service.
Went to celebrate New Years with some friends. Everything went well until two separate waiters spilled trays of champagne on us and the table. Waitress didn’t seem too interested in us being wet until it looked like it was going to affect her tip. The manager sorta remedied the problem with some gift cards though and a free round of drinks.
We show up at the restaurant 45 min early and stop at the bar. Upon checking in, they informed us that they didn’t have our reservation on file and if we booked through open table. I told them I did and they said they are no longer working with open table and the wait would be 1.5 hours. Ruined our whole night!!
Reservation was for New Year’s Eve and we were placed right next to the servers machine
They don’t accept open table reservations
No longer uses opentable
Oven was out of service which ruled out what we all had in our mind of ordering. Pretty disappointed.
Everything was great the only exception was they had no bread because the oven was down I would think a manager would come up with another solution especially when you have a spaghetti platter with no bread. Anyhow the waitress was nice enough to take our ice teas off of the check. Food was pretty good I had the spaghetti and meatballs I enjoyed it!
Visited for Saturday Brunch with husband. Upon arrival, the hostess was unable to locate our reservation due to a glitch in the system. There seemed to be a discrepancy with the ending brunch time on the website versus the signage inside of the restaurant. However, the hostess checked with the chef who said he was able to accommodate us if we ordered off the brunch menu. I had the trio waffle and my husband had the chicken and waffles. It was tasty. Our server was nice. However, the overall experience was just okay.
Service was prompt & attentive without being overwhelming. Food was delivered quickly and it was tasty!
I wrote a lengthy review a few days ago. Since I can’t remember the specifics of that review, this will be short and sweet. It was my mom’s 99th birthday. Everything from making the reservation to the service to the meal was perfect. Thank you, Jackson, and our server extraordinaire, Mario.
Our server was great! Her trainee Riley did a fantastic job taking care of us. We will be back to visit!!
The food and service was incredibly outstanding .. not to the great selection of wines. We celebrated out 32nd anniversary and wouldn't think of doing it anywhere else. We celebrated here last year too.
Food and service were spectacular. Ambience was great too.
Excellent food. Our server Alex was excellent. There were 7 of us and she was very attentive.
We love their menu, and good selection of craft beers!
service was terrible. ordered a drink and after waiting for it for 20 minutes asked about it. server said oh yeah what did you want again? had to ask for the plates to be cleared. then paying the bill took 20 minutes as he could not get the check correct. when i received the bill it was wrong. rather than wait another 20 minutes i took the bill which was seperated incorrectly and paid it. when i stopped on the restroom on the way out it did not have any pAper towels.
We ate outside on a quiet night and enjoyed the ambiance of the patio. The food was good - I tried the Italian jambalaya, which was risotto with shrimp, sausage and grilled chicken. A little spicy for me, but tasty. They used to give you bread with your meals, but cut that out to save money I guess 😞. We were unfortunately disappointed with the service. The server seemed to be rushing us - can I enjoy my wine a few minutes before ordering? We ordered a salad, which she forgot. We decided to get dessert and we could see the server bringing it to our table. She stopped to clear some plates off another table and carried our dessert away with the dirty dishes. Came out a couple minutes later with it - ?? It was a very slow night, so this was unexpectedly poor service.
Took our kids out to eat on the outside patio. We played trivia while we ate and then had a few games of bowling after dinner. Our kids are 5 & 7 and they loved it!
The food is always exquisitely well done! Not at all what one would expect from a bowling alley! :) Fun place with wonderful cuisine!
Decent food, great iced tea, love the atmosphere
I enjoyed everything about my experience. The food was excellent!
My party and I enjoyed the outdoor dining experience. Food and service was excellent.
I wanted to compliment the host that helped us to move our reservation outside so we could both play bocce and have dinner to celebrate my friend's birthday. She made it all happen with such a great attitude and helpfulness. Our servers were also great taking pictures and having bringing out a birthday dessert.
Thanks to all for a successful birthday celebration!
Both the food and the service were excellent. First time here and will definitely return!
Birthday . Saw our waiter probably total 2 times & the place was empty. Had to track him down just to pay our bill. Food over priced , place was way too loud.
Our server was excellent! Said he was new.
Food was good, a little pricey. Nice that they had both gluten free and Vegan menus. Offering a Vegan dessert would be appreciated.
Great service --- friendly server ---- tenderloin sliders are always great.
This was not a pleasant dining experience. Very slow service .... food was just so so! Along with a problem trying to use Open Table with my reservations and checking in with it at the restaurant!
The service was horrible and the food was okay but not for the price.
Good food, service was great. we came here after a play . Next time we're coming to bowl. Looks like lots of fun
Great! Recommend place to others
Very relaxed birthday lunch. Service was amazing very prompt and nice. We had a great experience we will be back.
Quiet dinner. Not crowded at all. Enjoyed the food very much. Will be back again soon.
Everything was great
We have dined at Pinstripes on several occasions, and one factor that keeps us coming back is consistency. Food is excellent, servers are friendly and attentive. Depending on the day and time of day, the noise level can be high, but we had a late lunch, and conversation was easy.
Great environment. Not rushed. Good drinks would come back
Pinstripes was running a special for Valentines Day. We went for lunch and had a great time. Our server, Christian, did a great job.
Food, service and ambiance was great. However, there is a huge miscommunication on their website and menu with regards to pricing for beverages on their Saturday and Sunday brunch.
Led to a huge increase in our bill that we did not expect and brought the miscommunication to the manager who did not acknowledge anything...
The food was excellent. I had the maple crusted salmon and it was like butter, melted in my mouth. Delicious. Our server was friendly as well as the hosts. Great atmosphere, will definitely be back!