Service was outstanding, dinner was very good. NY Strip was very good, but not up to what I would have expected as a "30 day dry aged" steak.
Great meal as always - terrific steaks and sides. Interesting appetizers and nice wine list. Terrific service, and great for a night out in West Chester.
Our server was very professional and friendly.
If you can tolerate EXTREMELY SLOW service, the food is very good. We've been there twice. Both times the server forgot the bread. We were at our table for almost 15 minutes before a server even got to our table which happened on both occasions. The most recent time I asked a server if we were assigned a server? It's REALLY slow but great food. I feel bad leaving a review like this because the owner and the staff are really decent people but it's hard have an 8pm reservation and then not getting food until 9pm.
Overall enjoyed our evening dining here. Maybe this was an off night and the whole restaurant was seated at the same time, but it took over 3 hours to have our meal. We were seated over 30 mins before we got out drinks and 90 mins before bread came out? Don’t arrive starving and don’t have a sitter who’s expecting you home early.
The food was good and server was great but we waited a long time to get our food. We were also seated beside very young children that were running around and going underneath their table while their parents drank away. The whole table was loud and disruptive. And this was on a Friday night at 9:00pm! It kind of ruined the evening. But the food and the server was great.
Saturday night is date night for my wife and I and we thoroughly enjoyed our dinner, drinks and the service! Superb pairing of a tender filet mignon and a 12 oz lobster tail with perfectly mixed cocktails. Our table for two was nicely located in the dining room with many other people but we still could easily have a conversation without having to talk loud. Super Night!
Great place to dine. Would recommend.
Food is always delicious. Live band was so loud we couldn't hold a conversation at dinner.
Pietro's is a gem! The atmosphere was warm with a down-to-earth elegance. We all had fish dishes and each was notably excellent. The fish was very fresh (no fishy taste) with delicate flavors and nice complementary sauces and sides. Our server was personable and prompt.
We definitely recommend this place for a satisfying evening out for a nice dinner.
Dinner was amazing! Dessert was absolutely wonderful! Waiter was knowledgeable and efficient! Would definitely go back again!
Food was very, very good. Enjoyed everything - appetizers, entrees, sides, desserts. Staff was friendly. Looking forward to going back again.
So this is usually my husband and my go to place for years. It is usually excellent, both the food and service. This time was a big exception.
I ordered one of the fish specials and my husband ordered steak....We also started with Cesar salad and fried calamari. My husband's was great....Temp and seasoning were perfect.
Mine however was not. My dish actually came out cold on a very hot plate. I did not want them to reheat the fish so I put that on a separate plate and asked them to reheat the risotto. It took way to long! They should have taken both of our dishes back and started over. The point of going out to a nice restaurant was to eat a great meal together, not in peace meal. They comped us on 1 dessert that we took home. We should have been comped a meal as we paid over $100.00 for dinner and had an unpleasant experience. Our waiter was super nice and professional but was waiting on way to many tables at once.
I know how to cook and I cook well. We both have crazy stressful jobs and this was our night out to relax. I was so disappointed! We have reservations with friends here next week, I am giving them another chance before we take a break for a while.
We took my parents out for their anniversary, and they couldn't stop raving about their dinner. The halibut special was delicious, and my dad couldn't stop talking about how good his manhattan was. A truly great meal.
We have dined at Pietro's Prime several times and each time the service , the food and the hospitality were excellent. The host was very accommodating as well.
Our favorite restaurant! Never disappoints.
Disappointing, nice ambiance but food and service were less than stellar.
We were very pleased. I had a 10oz Ribeye and my husband had the 14oz bone-in filet both cooked to perfection. Very nice wine selection and we both enjoyed our cocktails. We will be back again.
Seated us 30 minutes later than our reservation, but was seating other parties of 2 immediately as they walked in.
My husband and I came here for Valentine’s Day. Although I’m vegan and there’s not much on the menu here for me, I really wanted us to come here because it’s where we first met 11 years ago when it Murray’s. Trust me, my hubby teased me endlessly for insisting on going to a steakhouse haha.
Anyway, I made a note on the reservation weeks ahead requesting a vegan option if possible and sure enough the manager John called me up and gave me a couple options. It was very easy and pleasant and I felt better knowing there wouldn’t be any surprises.
Once we got there we didn’t have to wait too long to be seated. Our server was very friendly and attentive. We got our wine quickly and enjoyed the romantic atmosphere and lovely decorations. It was great to be there again.
Since it was Valentine’s Day it took only a tad bit longer than normal to get our entrees but no big deal. My husband loved his filet mignon and I loved my yummy vegan veggie napoleon with a balsamic reduction.
Unfortunately there was a very loud, obnoxious, and probably quite tipsy woman sitting behind my husband and he was getting annoyed. She would not stop bothering our poor server who tried very politely each time to get out of her grasp. She was absolutely clueless and very rude. She was oblivious to the fact that he’s trying to do his job on VALENTINES DAY and she is obviously not the only guest in the restaurant! I felt bad for him and my husband haha.
I figured there wouldn’t be many or any vegan desserts which I didn’t mind because we don’t really eat sweets that much, so we went home. Overall great experience and great service. Our server was so fast, nice, and knowledgeable. I would definitely come back to the bar or for lunch when the veggie Napoleon is offered normally.
This a great place to bring friends, business, guest, and most importantly, one's significant other!
Very nice atmosphere in an old rehabbed building. Great food and friendly waitstaff. Not inexpensive.
We had a nice meal. We were a party of 6 and the table, however, was a Walmart type rectangle and the two people at the end, who were 6’ talk had nowhere to put their legs. Very uncomfortable.
That said the waitresses were great, the side portions plentiful and the steaks were fine - not awesome but good.
Great service and food. I had salmon which was outstanding and my boyfriend had filet. Sides are family style so was perfect to share between the two of us. Would definitely go back again!
Our first time and we loved it! Glad we were seated at 5:30, by the time we left, it was packed. Will go again, for certain.
We were there 15 minutes early for a 745 reservation we did not sit at our table till 9:30 PM and were virtually ignored for first 15 minutes with no menus no water no bread.
There were no apologies made for the excruciatingly long wait but in the end ended up comping each of us a drink from the bar. The food was delicious. Our waitress complained that she had been there all day and was exhausted. So much for celebrating my brother-in-law‘s 60th birthday
Great place to get a steak. Decor is comfortable and rustic.Cocktails were made to a perfection.
Food was fantastic. We had the Seabass and Salmon. Service felt unfriendly and lacked the special feeling we were looking for.
Nice place. Server, Larry, awesome . Food was incredible and served at the proper temp. Bring your wallet!
We had a great time. The food was delicious and our waiter was amazing. We had plenty of time to enjoy our yourselves with conversation between courses.
We go frequently and this time my dinner was the best I’ve had. I had the filet, Oscar style and the amount of crab meat was incredible!! We also had the calamari, salads, mahi mahi special and carrot cake. Our server was so personable and attentive. Can’t wait to go back!
The food was delicious
We both ordered fillets and they were delicious. Definately coming back!
Classic Steak House fare in West Chester. All of our meals were cooked to perfection, the salads were great and the sides (spinach, smashed potatoes and asparagus) were scrumptious. Not an inexpensive restaurant so if you're on a company expense account go for it -- My second time here, and will be coming back for those special occasions.
We were there for a date night and to celebrate a special occasion. As always, the server was attentive and knowledgeable. The food was delicious! We had the cheese plate and bacon & arugula appetizers, sautéed mushrooms and the sea bass and shrimp scampi entrees. Our glasses were never left empty and the food was well-timed. Our server, Gabriel, took great care of us.
We went to Pietro's for the first time on New Year's Eve, stopping to say hi to frinds in the bar while we waited for our table. It was standing room only, and we heard that the band was great.
Our waitress, Jessica, was excellent: energetic, funny, and knowledgeable. Food was very good...steaks are pricy, but that is standard everywhere good steaks are served. Seafood sounded excellent too. I'll try that next time, and come back in warmer months for a Crab Louie salad.
Our first visit was on New Year's Eve. The welcome by reception at the front door was less than friendly. Rather than "Happy New Year," we were looked at with annoyance and finally asked "Can I help you" as though we were interlopers trying to crash the gate rather than well-dressed professionals who'd made our reservation weeks ago. After that odd welcome, which initially had us questioning our choice, the rest of the evening was great. Our waiter, Antoine, was knowledgeable, attentive and hard-working on a very busy evening. The menu was varied, there were many specials, and the food was excellent, prepared exactly as ordered. Everything is ala carte, so the dinner is rather pricey for a small town restaurant--more along the lines of high-end Philadelphia or New York prices--but well worth it to splurge on a special evening without going into the city. The Ladies Room needed servicing but staff was on it once mentioned to them. All-in-all we'd highly recommend this restaurant as a Chester County gem (much, much better than Catherine's in Unionville where we'd gone on Christmas Eve--no comparison really, we won't be returning there!). On our departure we finally got a friendly smile from Reception and a "Happy New Year," so all's well that ends well. Would highly recommend Pietro's Prime. We'll be back!
Second visit to Pietro’s in the last 2 weeks for different occasions- proving the first visit wasn’t a fluke!
This place is nothing short of great. Immediately seated both times, wait staff was terrific, and responsive.
The food spectacular.
I will return again and again and again.
New Year’s Eve