Pietro's Prime

4.5
2038 Reviews
$31 to $50
Steakhouse
Pietro’s offers excellent service & quality food in a warm & relaxing atmosphere. We are family owned & operated & have been serving the West Chester community for the past 80 years. We pride ourselves on knowing our guests & welcoming new ones.
We proudly serve only Pureland Premium Black Angus Beef. Richly marbled for robust flavor then aged to tenderness perfection, it’s simply the finest available. We have many different seafood selections for you to choose from as well. Come & see for yourself what all the excitement in West Chester is about, especially at Pietro’s Prime.

Support Pietro's Prime during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 2038 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.6
service
4.4
ambience
4.2
value
Noise · Moderate
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OT
OpenTable Diner
Orlando
2 reviews
Dined 3 days ago
Overall1food1service1ambience3

While I understand COVID has created staffing shortages, this was just bad. $50 cowboy ribeye cooked medium came out purple in the middle and the waiters response was “well this is how steakhouses do it”. The quality of the cut was Bolton shelf for. $50 steak.

We sat at the table (party of 5) for 20 minutes, only served water, waiter took 15 minutes more to bring bread and drinks. Would walk by ever 3 seconds but not to check in on us. Food took 55 minutes to come out. Took another 25 minutes to get a bottle of beer. It showed up as I was taking my late bite of the meal.

When the waiter finally came over to ask how our meal was, you know instead of a real steak house where they ask you to cut into the meat before the walk away, we were done. We said check please

$300 meal that would have tasted better in a diner for 1/4 of the cost.

Add this to my don’t go back there list

Btw, the pace was dead so being busy couldn’t be an excuse

This is medium steak btw.

EE
EdwinE
Philadelphia
1 review
Dined 3 days ago
Overall4food5service4ambience4

If when referring to value you’re looking for lower prices Pietro’s Prime is not your place. The food is slightly higher priced but I will say I believe you get what you pay for. We have been there four or five times now and every time the service has been outstanding.

OT
OpenTable Diner
Philadelphia
3 reviews
Dined 4 days ago
Overall5food5service5ambience5

Food was fantastic. It was a little loud and not even full so I'm sure it cM get very loud.

CC
ChristaC
Atlantic City
1 review
Dined 4 days ago
Overall5food5service5ambience5

First time there and will definitely be back! Our waiter Steven was awesome!

F
vipFrank
Philadelphia
83 reviews
Dined 4 days ago
Overall4food4service5ambience4

Another date night at Pietro’s. Great food and great service.

JR
JenniferR
Philadelphia
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

We had a wonderful lunch @ Pietro's Prime on a Saturday afternoon. Our server, Andrew, was delightful. The French Onion Soup was the BEST I've ever had... we will definitely be back.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall4food4service4ambience3

Filet was very good, lobster bisque had too much of a tomato base
Noise level was terrible we couldn’t have a conversation at our table of three without yelling

DM
DonM
1 review
Dined on September 14, 2021
Overall4food5service5ambience4

The burrata cheese with roasted sun dried tomato pesto appetizer was so delicious. I recommend this restaurant to my friend and she loved it. We will definitely be back!

OT
OpenTable Diner
New York Area
1 review
Dined on September 11, 2021
Overall4food3service4ambience4

A little expensive for amount of food and quality. I asked for a filet to be hot pink center, so they put in med. plus... it came out med. rare. A good steakhouse needs to know how to cook their steaks properly. Caprese salad had tomatoes that weren’t up to par for being in season. I did enjoy the carrot cake. But probably will not return .

OT
OpenTable Diner
Philadelphia
4 reviews
Dined on September 11, 2021
Overall5food5service5ambience5

Delicious food! Very attentive service. Nice ambiance. Excellent experience all around…

Will enjoy going back soon!

GB
GinaB
Caribbean
1 review
Dined on September 8, 2021
Overall4food5service4ambience5

Appetizers/food a bit slow to arrive but food was excellent and so were surroundings

TC
vipTimC
Philadelphia
1 review
Dined on September 4, 2021
Overall4food4service5ambience3

Placed in the back room which is super bland.

Our waiter was outstanding!!!!

OT
OpenTable Diner
Philadelphia
1 review
Dined on September 3, 2021
Overall3food3service5ambience4

All good except steak was underwhelming.

DW
DominiqueW
1 review
Dined on August 31, 2021
Overall5food5service5ambience5

Excellent food and service! The best steak I’ve ever had!

OT
vipOpenTable Diner
Pittsburgh
7 reviews
Dined on August 30, 2021
Overall5food5service5ambience5

Outstanding service and food - a gem in the Borough of West Chester!

NM
vipNickM
Philadelphia
13 reviews
Dined on August 30, 2021
Overall5food5service5ambience4

Had a great meal. Love eating here. Made an early reservation to have a quiet meal as one in our party has difficulty hearing in loud places. Which worked great to start, but it got noisy near the end of our meal as they filled up.

G
vipGolfer
Philadelphia
20 reviews
Dined on August 28, 2021
Overall5food5service5ambience3

Food was excellent and came out hard and timely. Our waiter Andrew was exceptional. Highly recommend the bone in filet and also the PEI raspberry oysters were delicious! The only downside was the tables were pretty close to one another and they were out of the lump crab meat because it’s very difficult to get right now. My husband got a small lobster tail instead and it was cooked to perfection and very fresh. We will definitely be dining there again! The bar scene was hopping, we did not stop in, but it looks fun.

OT
OpenTable Diner
Philadelphia
9 reviews
Dined on August 28, 2021
Overall5food5service5ambience5

Great night out and great food

OT
OpenTable Diner
Las Vegas
1 review
Dined on August 27, 2021
Overall5food5service5ambience5

My first time here and it is my new favorite!! Everyone is so friendly! The food was just amazing! From the fried calamari and jumbo shrimp cocktail appetizers to the tiramisu at the end! We got the sliced filet and it was just amazing!! Kudos to the chef!

O
Out2eat
Philadelphia
18 reviews
Dined on August 26, 2021
Overall5food5service5ambience4

Always great food and service!

NF
vipNancyF
Philadelphia
4 reviews
Dined on August 25, 2021
Overall5food5service5ambience5

Great martini list, great regular menu and wonderful specials. Really good service.

MM
vipMikaM
Philadelphia
2 reviews
Dined on August 22, 2021
Overall5food5service5ambience5

We celebrated our mom’s 84th birthday together and every detail was outstanding! Thanks to our server Steven too who made us each feel like the guest of honor! Thank you, Pietros!

TG
TraceyG
Philadelphia
1 review
Dined on August 21, 2021
Overall4food4service5ambience3

Overall good experience. Excellent service. Three out of four meals were very good, tuna steak was terrible. Most side dishes can be shared by two.

F
vipFrank
Philadelphia
84 reviews
Dined on August 21, 2021
Overall4food4service5ambience4

Nice meal at the bar.

OT
OpenTable Diner
Philadelphia
8 reviews
Dined on August 20, 2021
Overall5food5service5ambience3

The food was great, the service was terrific the noise level was awful.
Our server had to practically scream the specials to us and even then not all 4 of us could understand her.
Speaking to someone right next to me was also difficult. Sorry about this we’ve been here before with the noise was annoying but this time it was out of bounds
Think we’ll restrict visits in the future to outside seating

MC
MicheleC
1 review
Dined on August 20, 2021
Overall5food4service5ambience5

The entrees were delicious. The steak melted in your mouth. Pass on the tuna app. Drinks big and satisfying. Our waiter, very attentive and great sense of humor. Loved him! Live music!

BP
vipBillPenney
Philadelphia
3 reviews
Dined on August 20, 2021
Overall4food4service5ambience4

Our server, Ski, was awesome... she really made the night nice!!

KL
vipKecL
Philadelphia
12 reviews
Dined on August 20, 2021
Overall2food4service5ambience1

Obnoxiously loud table in the front room that drowned out every table in the dining room. We asked to be moved to the front bar window table just to get away from the noise, but it was reserved. Another table of 5 asked to be moved, and the rest of us at the other tables had to lean in or yell at each other, and lean over to hear our server Mike, and yell back just to be heard. Mike was great trying to work over and around the noise. We love Pietro’s but considering the noise level the last 2 times in last 3 weeks, we’ll have to reconsider Friday and Saturday nights at Pietro’s.

It would sincerely help if they invested in acoustic tiles for the ceiling!

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on August 19, 2021
Overall4food5service4ambience2

Food was amazing, service was great. Wish there was more of a private room available to dine in. Space felt pack and, felt myself having to move and adjust a lot

B
Bill
1 review
Dined on August 19, 2021
Overall4food5service4ambience3

Very good food and service. Recommend dining inside to avoid traffic noise as well as anyone smoking nearby.

r
root12
1 review
Dined on August 16, 2021
Overall3food3service3ambience3

We made the best of the birthday dinner for my husband. Service was very slow, as it appeared they were short staffed. Adult children and husband were hungry and the wait for dinner, let alone extra bread, did not sit well. Food did arrive hot but not impressed with portions. Room was boring and dated with zero ambiance. Overall, an average meal for an expensive price.

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on August 16, 2021
Overall1food1service4ambience3

House signature ribeye was bone dry and extremely tough. For a very well revered steak house we were expecting phenomenal steaks, but these were probably the worst we’ve ever had in our lives. The appetizer and soups were really good, but for $200 for 2 people there is absolutely no reason we should have a subpar (at best) main course. Our experience was so off putting that I don’t think we will ever go back.

OT
OpenTable Diner
Baltimore
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

Absolutely fabulous! Thanks for an excellent birthday dinner. Enjoyed the bottle of Tapestry as well!

A
Andrea
New York Area
8 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

Amazing! I took my mom for her birthday, and everything was EXCELLENT!!! Fried calamari, the special salad of watermelon with mixed greens and feta cheese, mom got the Delmonico 18 oz steak, and I got the 12 oz special lobster tail!! We also ordered the onion rings, along with the steamed asparagus!! Every last bit of it was amazing!! Oh, and we also got a complimentary dessert for her birthday, and we chose the peanut butter pie...which as you can imagine, was EXCELLENT!!!! I don't think I will eat for the next 3 days!! I would HIGHLY recommend Pietro's Prime to anyone and everyone!!

H
Heather
1 review
Dined on August 14, 2021
Overall4food5service5ambience1

The food and service was great however I was not expecting to have others seated so close to us, especially with Covid and in general, I wouldn’t want to sit that closely to someone. We should have asked to move but all the tables seemed close to each other.

F
vipFrank
Philadelphia
84 reviews
Dined on August 14, 2021
Overall4food5service5ambience4

Great dinner date at the bar!

o
onebadexperience
Philadelphia
3 reviews
Dined on August 13, 2021
Overall2food5service1ambience3

Made 7:30 reservations. The couple in front of us were walk-ins who were seated right away, meanwhile we waited for 20 minutes to get seated (we arrived on time at 7:30). The wait staff must have been short handed. The waiter was really nice but didn't get our order in for drink for 30 minutes, our appetizers took an hour, and they kept forgetting the bread which came at the end of the meal instead of when we sat down. For the price of Pietro's, whose food is always amazing, the service was not worth the spend.

s
stephym22
Philadelphia
4 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

We LOVE Pietros. Everything about it is awesome: the food, ambiance, service. We really enjoy eating here.

CS
CynthiaS
Philadelphia
3 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

Food and service was amazing as always! Thank you Lauren for great drink and thanks to Gabriel for awesome table service…

OT
OpenTable Diner
Philadelphia
1 review
Dined on August 11, 2021
Overall5food5service5ambience4

Went to PPs to celebrate our 48th wedding anniversary. PPs did not disappoint. Except for the somewhat loud music, everything was perfect. Would highly recommend.

FAQs

Pietro's Prime offers takeout which you can order by calling the restaurant at (484) 760-6100.

Pietro's Prime is rated 4.5 stars by 2038 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.