I have been there several times and that would rate 5 stars in every category. This was my first brunch. Nothing in the chafing dishes was hot. Not one thing. So although the food tasted fine, it was room temperature, which is not acceptable. I will be back for lunch and dinner, but I will not go back for brunch.
I took my girlfriend for our 1 year anniversary. We had a reservation at 8:30pm and got there around 8:15. We sat at the bar for a drink and the bartender was great. Right at 8:30, a hostess came by and let us know our table was ready. She took us to table, but then moved us closer to the window so we could see the lake and the skyline downtown. The drinks were delicious. The mussels we got for appetizers were awesome. The Lobster Bisque is what I will ask for as my final meal. The server provided information on a lobster tail special and a sword fish special, which we both went for. Everything was great and at the end they knew it was our anniversary and brought us a Red Velvet Cake Slice for our Anniversary. Everything was wonderful.
Enjoyed coming here in the evening to view the Cleveland skyline at night. Service was great. We came for my husband's birthday and they had a couple small touches such as "Happy Birthday" printed on the menus and a free red velvet cupcake for him. The food was great (we had lobster and swordfish). This restaurant is more reasonably priced than some of the other high-end restaurants in the area.
My wife and I had such an amazing time there! She loves the piano so the live playing of it she really enjoyed. Everyone was so nice and the manager came and checked on us towards the end. The view was really something to see. We defiantly will be back. The food was remarkable and the pricing was reasonable for what we got.
Always such a great experience. Great food, great service, and great view! We always love it.
Lobster Bisque was OUTSTANDING! Heat was broken when we arrived but was fixed before we were done with our meal.
Everything was spot on. The only complaint was that the heat wasn’t working when we arrived. After about a chilly half hour it warmed up. I understand that you can’t predict this, although a heads up when we arrived would have been nice.
Fabulous...always! Consistently good!
Lovely, efficient service. Always greeted in a warm, welcoming manner. ⭐️⭐️⭐️⭐️⭐️
Loved this restaurant! Very romantic vibe, and gorgeous view. Made birthday dinner for my boyfriend very special :) amazing food too!
The staff on hand was phenomenal. All the questions about the food were answered with great knowledge of the menu. Service couldn't have been any better! Thank you for making my son's 18th birthday celebration a memory he will never forget!
Pier W offers private party facilities for up to 22 guests, as well as our dining room for larger parties.View Private Dining Details