Pier W

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1. E

   Elizabeth

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food4service5ambience5

   A very cool place to check out. Next time we go we will have to come earlier so we can see the lake better unfortunately had a cloudy day but we had an awesome seat. Food and drinks we're on the expensive side but they were interesting and delicious and we wanted to splurge a little bit for our anniversary. Would recommend!

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2. JW

   JeanneW

   Cleveland

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   We were quite happy with our experience for my husband’s 81st birthday. However, as we were being taken to our table, the employee twice told my husband to remove his hat. She said hats are not allowed in the dining area. First, my husband did not hear her, so she repeated the statement several times. Second, I assumed we would remove our outer garments after we were seated. Third, my husband has Aspergers and does not always understand proper etiquette and social expectations. It was embarrassing to him and surprising to me that our greeting to the restaurant on his special day was interpreted as a reprimand. I later noticed another family enter the dining area with his hat on. Apparently he wAs not told to remove his hat- it was in for about 5 minutes after he was seated. Our food was great, our waitress was attentive, and we had a good time, except for the first 5 minutes of our visit.

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3. 2

   2shoes

   Cleveland

   75 reviews

   vip
   5.0

   75 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Just phenomenal. Food, service by Chloe and over all ambiance was spectacular. Chloe is really great as a first class and most helpful server. Will be back soon.

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4. OT

   OpenTable Diner

   Indiana

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Always great service and a beautiful view of the city

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5. OT

   OpenTable Diner

   Cleveland

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Went for a birthday for my best friend and they treated her like royalty. The food was amazing and so was the staff

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6. B

   Blair

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service4ambience5

   This was my boyfriend and I's first time here, and we loved it! The atmosphere was great and we loved the pianist. Food was excellent as well as the wine. We would come again for another nice dinner.

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7. OT

   OpenTable Diner

   Cleveland

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food3service5ambience5

   Well, I ordered the beef short ribs and was served a piece of pot roast. I was highly disappointed!

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8. OT

   OpenTable Diner

   Cleveland

   9 reviews

   5.0

   9 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   We loved the ambience and food variety .

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9. F

   Fr2020

   Cleveland

   41 reviews

   vip
   5.0

   41 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   I was so happy to be there for the Sunday brunch. I needed to remind my awesome niece that she is worth everything…brings a mom of four little ones sometimes that is hard to remember. Everything was wonderful and from the entrance to the kindness of Joseph and the our waiter Emery….we were so happy! Thank you

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10. d

    dickie99

    Cleveland

    5 reviews

    5.0

    5 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Me and my 3 guests were very happy with Pier W Brunch, seemed a little expensive at $55 but all in all would consider a fair price. I'm coming back nexty Sunday with another 3 guests. The on-line menu is very inviting but not available on-site. Henry Coyle

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11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Birthday dinner

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12. GK

    GaryK

    Cleveland

    6 reviews

    5.0

    6 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Birthday dinner for two. The crab cake appetizer was the best we’ve ever eaten. Our entrees were delicious. The fish is always fresh at Pier W. The service great! You never feel as if they are rushing you to turn over the table. We visit Pier W for multiple occasions during the year and have always enjoyed it.

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13. OT

    OpenTable Diner

    Cleveland

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Very amazing. Our second time back for our 5 year anniversary and they made it very special. Food was excellent!!!

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14. RW

    RWK440

    Cleveland

    34 reviews

    vip
    5.0

    34 reviews

    Dined on January 21, 2023

    overall5food4service3ambience5

    Pier W has been around for 50+ years and never disappoints. Great atmosphere, great view, food and service make in one of the top five restaurants in Greater Cleveland year after year. Highly recommended.

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15. LS

    LeahS

    Cleveland

    5 reviews

    5.0

    5 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Enjoyed our time at Pier W. We arrived early, and we each had a Figgy Dark & Stormy at the bar—excellent. Appetizer, dinners, and desserts were all wonderful too. Pier W is a beautiful restaurant with outstanding service, food, and drinks.

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16. OT

    OpenTable Diner

    Columbus

    5 reviews

    5.0

    5 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    My wife and I had a fabulous experience at Pier W! We had a reservation and were seated right away. Our server “Deb” was spot on, the timing of everything was perfect. We also used there sommelier and she picked wine for us that was not only tailored to our palette but complimented our meals perfectly! Thank you so much, and we will be back!

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17. TP

    TyrusP

    Cleveland

    8 reviews

    4.0

    8 reviews

    Dined on January 20, 2023

    overall4food5service5ambience4

    Although we had a reservation made over a month ago, our table was outside the bar, we had requested the windows with a view of downtown. Although they explained it was first come first serve, I feel that when the reservation is made with a request should be taken into account. Our food was wonderful, I had a six oz lobster tail & my husband had scallops simply prepared. We split a Caesar salad and requested anchovies. We were charged 1.50 extra for anchovies which seemed tacky considering the prices at the restaurant. Additionally we were charged $7.50 for 2 glasses of tonic! The expresso machine was broken which disappointed us.

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18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 17, 2023

    overall5food5service5ambience5

    Very good taste foods and nice view windows.. love it

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19. BA

    BeckyA

    Columbus

    4 reviews

    5.0

    4 reviews

    Dined on January 17, 2023

    overall5food5service5ambience5

    We were seated at a table with an excellent view. Our service was impeccable. The food absolutely delicious. Our waitress was wonderful and offered suggestions. The entire staff was professional and helpful.

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20. A

    Anthony

    New York Area

    27 reviews

    vip
    5.0

    27 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    It was a wonderful experience. Fresh local walleye prepared simply was a huge hit. Lobster bisque was the best ever. Service was impeccable. Clear night with a stunning view of downtown Cleveland.

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21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food5service5ambience5

    Everything was great as usual

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22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5

    Have a wonderful time every single time I go. If you love the dinner you must go to the brunch.

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23. LG

    LoriG

    Cleveland

    2 reviews

    3.0

    2 reviews

    Dined on January 15, 2023

    overall3food3service3ambience4

    The brunch here is not what it used to be. Reserved our table 2 months in advance and we were seated in the middle of the dining room with basically no view. I guess it’s my fault as I should have requested a better view. I was disappointed with the food - it was ok - nothing was great. Took forever to get a waffle and French toast as it had to be ordered with the waiter.

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24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Fantastic dining experience. Server was wonderful! Food was delicious!

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25. CB

    ChristieB

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Lovely place to share a meal with your special someone. Beautiful view, wonderful staff, and delicious food and drink.

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26. PR

    PaigeR

    Columbus

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    The drinks and food were both amazing. The service was high class and quick. The view and location speaks for itself. There are great seafood restaurants in the area, but none have the view that Pier W has. Definitely try to snag a table up by the windows.

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27. C

    Chickywoman59

    Cleveland

    2 reviews

    4.0

    2 reviews

    Dined on January 10, 2023

    overall4food3service4ambience5

    Our server was very nice, knowledgable about menu and drinks. Service was very quick but seemed to slow down a bit when serving dessert. Overall, it was a great experience. Nice place to celebrate a birthday or other special occasion.

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28. CL

    ChuckL

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience5

    We would like to see a bigger lunch menu. More items.

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29. MS

    MaryS

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on January 9, 2023

    overall5food5service5ambience5

    Beautiful restaurant and view. The staff was so nice and the food was delicious. I would definitely go back, especially for a special occasion.

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30. m

    mamazik

    Naples

    46 reviews

    vip
    4.0

    46 reviews

    Dined on January 8, 2023

    overall4food3service5ambience5

    As in the past, Pier W provided a welcoming experience. The staff goes above and beyond to provide superb service. Unfortunately, the food was not up to par and disappointing. Hopefully, this is not the trend and we will see meals return to the excellent quality and taste as in the past.

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31. BB

    BarbaraB

    Cleveland

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food5service5ambience5

    Would’ve enjoyed yes a window table

    Report
32. K

    Kdinner

    Cleveland

    43 reviews

    vip
    3.0

    43 reviews

    Dined on January 8, 2023

    overall3food2service3ambience3

    it was a brunch, too many dishes got cold. Unfortunately the food was average at best. been there for dinner many times and usually very good. I think this is just the result of it being a buffet style brunch

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33. IV

    IliaV

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Cannot go wrong with Pier W. Worth every penny.

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34. F

    Frankie

    Cleveland

    17 reviews

    vip
    3.0

    17 reviews

    Dined on January 7, 2023

    overall3food3service5ambience5

    food was just okay- I expect better from here. lobster cream sauce bland. the desserts were very good and service was great and server was very attentive. kind of disruptive and weird people kept walking around with ipads seeing where you are at with your meal and taking notes.

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35. EE

    ElegantExperienceSeeker

    Cleveland

    3 reviews

    3.0

    3 reviews

    Dined on January 6, 2023

    overall3food3service5ambience2

    Your pianist,while a very accomplished musician, plays too loudly and aggressively. We were seated against the wall on the upper level not too far from the bar. At times it was even difficult to hear my dining partner’s conversation. With all the conversations of the patrons combined with this incredibly loud piano, it was just too much. I would prefer selections that are smooth jazz or mostly ballads from the American songbook. Many of the selections the pianist chose, again while expertly played, were just way too intrusive… More suited to a concert hall performance, than quiet background music for an elegant dinner.

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36. T

    Teddybear

    1 review

    5.0

    1 review

    Dined on January 6, 2023

    overall5food5service5ambience5

    Excellent service. Delicious food. Great ambiance. Highly recommend!

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37. SL

    SteakLover

    Naples

    9 reviews

    vip
    5.0

    9 reviews

    Dined on January 5, 2023

    overall5food5service5ambience5

    It was our 10th anniversary and we chose to celebrate at one of our favorite restaurants. The staff was very accommodating as usual, placing my wife’s flowers on the table beforehand and treating us with top notch service. Our waitress and the kitchen staff were more than accommodating your all our needs. We have never had a disappointing experience at Pier W

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38. k

    kenji

    1 review

    3.0

    1 review

    Dined on January 5, 2023

    overall3food2service3ambience4

    The view from our table was fantastic. Our waitress was pleasant and attentive. One of our entrees was salted beyond reason, making the dish almost unpalatable. When this was called to the attention of our waitress, she passed the information on to the chef. The manager then came to apologize, deleted the item from our bill, and gave us an equivalent coupon to have the same or similar dish in the future. Unhappy experience, but the staff response was swift and appropriate.

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39. JP

    JohnP

    1 review

    5.0

    1 review

    Dined on January 4, 2023

    overall5food5service5ambience5

    One of our favorite places, interesting rotating entrees, great service and views of the lake. Wonderful for special occasions. Would love to have had a chat with their sommelier. Perhaps next time.

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40. RW

    RuthW

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 4, 2023

    overall5food5service5ambience5

    Always a great experience. Enjoy the bar and the restaurant. Usually visit for dinner and glad lunch is back. However, did notice that the lunch prices were higher than they used to be originally. About the same as dinner prices.

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