Pier W

4.8
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7163 Reviews
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$31 to $50
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Contemporary American
Join Us for Dinner - We Missed You!
We are happy to announce that Pier W will be taking reservations for dinner every day of the week from 5:00 pm-9:00 pm. The health and safety of our guests and employees is a top priority, therefore, we will seat a limited number of guests at a safe distance, offering a limited menu to ensure an enjoyable dining experience. Our entire staff is strictly adhering to guidelines established by State Health Officials and the Ohio Restaurant Association “Restaurant Promise” by continually cleaning and sanitizing the restaurant including tables, chairs, all surfaces and restrooms. Masks are required upon entry for service. Thank you.



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Private Dining

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What 7163 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.8
service
4.8
ambience
4.5
value
Noise · Moderate
98% of people would recommend it to a friend
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AA
AhmadA
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great food great service, the one lady at the door was kind of annoying but other then that service and food was great

JD
JaneD
Cleveland
2 reviews
Dined 3 days ago
Overall5food4service5ambience5

Beautiful views and the service and food are excellent! You can’t go wrong here!!!

JS
JSoll
Cleveland
1 review
Dined 4 days ago
Overall5food5service5ambience5

Pier W continues to excel as one of the finest restaurants in Cleveland. Their food, preparation and service makes this a first choice for fine dining.

DM
vipDavidM
Las Vegas
1 review
Dined 5 days ago
Overall5food5service5ambience5

Fantastic food, service, and ambiance - highly recommended!!!

W
vipWinegirl13
Washington DC
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

Food. Atmosphere. Service. All amazing!

A
Abbey
Columbus
1 review
Dined 6 days ago
Overall5food4service5ambience5

We dined at Pier W for our anniversary dinner. We had a table near the large windows overlooking the lake and cityscape. It is a gorgeous view. We both had the surf and turf. The filets were tender, but slightly overcooked. We requested medium rare. They were more toward medium. The table next to us was asked to cut into their steak to check the temperature, and I feel received a little better experience than we did. I'm not sure if they were regulars or just the difference in the wait staff. Lobster tail was average. It was also served with a twice baked potato that sat on top of a piece of bread. That was a little confusing to me, but I just didn't eat the bread. I ordered a caesar salad to start. It was average, but pricey at $10 for just lettuce, cheese, dressing, and croutons. We had creme brulee for dessert which was good. They also brought us chocolate covered strawberries for our anniversary. Overall, a great experience, and we will return. A neat restaurant, but be prepared to spend some $$$.

OT
OpenTable Diner
Cleveland
1 review
Dined 6 days ago
Overall4food4service4ambience4

I just didn’t care for the server, at the buffet table- they were slow and not Attentive when you came up to the tables- I know the COVID 19 is why you can’t serve yourself - but I will not be going back until this brunch is back to normal.

MJ
MsJackie0808
Cleveland
3 reviews
Dined 6 days ago
Overall5food5service5ambience5

Brunch was delectable. Seafood, mimosas, salads, waffles and much more. Excellent customer service and great ambiance.

TS
TiffianyS
Cleveland
2 reviews
Dined 6 days ago
Overall2food2service2ambience4

We were expecting greater variety of food options, especially considering the price. We enjoyed the view.

OT
OpenTable Diner
Dallas
1 review
Dined 6 days ago
Overall5food5service5ambience5

Excellent place for date night.

S
Special
Cleveland
11 reviews
Dined 6 days ago
Overall4food4service4ambience5

We were 5 in our party, and we loved the experience. One person thought the crabmeat on the gulf shrimp was strong. Service and ambiance were excellent.

JC
JoeCPA
Cleveland
2 reviews
Dined 7 days ago
Overall5food5service5ambience5

Best seafood restaurant in Cleveland and also the best view of the skyline!

DH
DavidH
1 review
Dined on October 15, 2020
Overall5food5service5ambience5

Outstanding food and service. Great view of Lake Erie and Downtown Cleveland.

RT
RickT
1 review
Dined on October 15, 2020
Overall4food5service5ambience5

This is our special occasion place. Everything is excellent. Pretty pricey, though. $45 for Sea Bass a bit much.

ED
ErinD
Cleveland
4 reviews
Dined on October 14, 2020
Overall5food5service5ambience4

Great food and great service. I would highly recommend!

S
Sorter3984
Cleveland
1 review
Dined on October 12, 2020
Overall5food5service5ambience5

We were seated quickly, our table had a view of the city and we were not even by the window. Our waitress Ellen was very knowledgeable about the menu, and gave some great suggestions. We really enjoyed our visit to Pier W, and made reservations for Valentine's day. It is a great place to celebrate an event.

LB
LindsayB
1 review
Dined on October 11, 2020
Overall5food5service5ambience5

The food, view, service, and live piano music were amazing!!!

DH
vipDavidH
Cleveland
22 reviews
Dined on October 11, 2020
Overall5food5service5ambience5

It has been a while since we had been there. Food excellent, service outstanding, Covid precautions in place.

J
vipJoseph
Cleveland
2 reviews
Dined on October 9, 2020
Overall3food5service5ambience1

The food and service were perfect as usual. We told them we were coming for a special occasion. They seated us next to the kitchen and the piano player. The piano was so loud that we had to use ear plugs....the kitchen had equipment running that sounded like grinding ice....and no view to the outside. They were full so no chance to move. Hopefully next visit we’ll draw a better table....

AS
AlexS
1 review
Dined on October 9, 2020
Overall5food5service5ambience5

One of the best restaurants around Cleveland. Food, service and atmosphere are always perfect.

OT
OpenTable Diner
1 review
Dined on October 9, 2020
Overall5food5service5ambience5

Took my wife there for our anniversary. Highly recommended! Complete seafood menu (COVID time, so maybe it was scaled back, not sure), but I had a difficult time deciding! It has a breathtaking lake view, the service was outstanding, and the atmosphere was perfect. We will be back for sure.

OT
OpenTable Diner
Minneapolis
1 review
Dined on October 8, 2020
Overall5food5service5ambience5

Wonderful experience

DS
DavidS
Los Angeles
9 reviews
Dined on October 8, 2020
Overall5food5service5ambience5

This is our go to place when craving an amazing meal!

OT
OpenTable Diner
Naples
4 reviews
Dined on October 8, 2020
Overall5food5service5ambience3

The food was amazing.. and so was the service!

JC
JenniferC
1 review
Dined on October 7, 2020
Overall5food5service5ambience5

Outstanding service! Delicious menu! Fabulous view! Need I say more

FZ
FrankZ
Cleveland
9 reviews
Dined on October 7, 2020
Overall5food5service5ambience5

Great food and service. Never disappointed going to Pier W. Server was exceptional.

TR
TinoR
Cleveland
2 reviews
Dined on October 7, 2020
Overall5food5service5ambience5

Never a disappointment!! Always have a great experience at Pier W!!

A
Alaysia
1 review
Dined on October 6, 2020
Overall5food5service5ambience5

Wonderful restaurant beautiful scenery and food was excellent the customer service was excellent everyone was polite and fast I recommend it for all ages

PT
PatriciaT
1 review
Dined on October 6, 2020
Overall5food5service5ambience4

Great place, I will return again soon. Food was great.

DH
DaveH
1 review
Dined on October 6, 2020
Overall5food5service5ambience5

Since this was our first visit and it was our anniversary I was hoping we would get a table near the window or at least with a view of the city. We ended up with our backs to the window looking at the interior of the restaurant. That was my only issue with this experience. Everything else was top notch!

OT
OpenTable Diner
Cleveland
2 reviews
Dined on October 5, 2020
Overall5food5service5ambience5

Our server, Rachel, was so nice and helpful! The food was amazing and we felt very safe with the covid precautions that Pier W has in place. Overall, great experience!

NA
NakishaA
Atlanta
1 review
Dined on October 5, 2020
Overall5food5service5ambience5

Outstanding food, ambiance and amazing service. The staff is very pleasant and attentive. Kudos to the chef

k
karen
Cleveland
1 review
Dined on October 4, 2020
Overall5food5service5ambience5

After all these decades, still the finest dining experience in Midwest.

MR
MelissaR
1 review
Dined on October 4, 2020
Overall5food5service5ambience5

The last time I was at Pier W must have been about 20 years ago. In all that time it hasn't lost one bit of its charm or wonderful food. We went for brunch to celebrate our Anniversary & it was wonderful. If you love seafood I don't think they can be beat. Beautiful atmosphere & the food was incredible. Highly recommend!

NF
NathanF
Cleveland
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

It's definitely a little more expensive than most, but the quality of the fish is unmatched and it is has always been cooked perfectly. Service has always been top notch. A little bit noisy but not so much that you can't have a private conversation.

F
Foodie
Cleveland
1 review
Dined on October 3, 2020
Overall3food4service1ambience5

I have been bringing my fiancé here for years. We don’t get out often so when we do, we make sure we go somewhere special. I have never had a bad experience... until this past Saturday. The hostess was great, the barmaid was wonderful. Our drinks were delicious but once we were seated at our table things changed very quickly. We were brought water and told our server would be with us shortly. We waited over 28 minutes until someone came to our table. 4 waiters looked at my fiancé as they passed and no one came by to see why we hadn’t been served but people sat after us were. It was for my fiancé’s birthday and there she was, crying at the dinner table as her favorite restaurant because she felt that we were being profiled. She felt like it was her fault and she ruined dinner because she wasn’t dressed fancy enough. She even questioned if it was because she was the only person of color in the restaurant. Or because we are gay.

We ended up speaking with the manager and getting a wonderful waiter, Sean. He was kind, took responsibility. Honestly, he went above and beyond to try to turn things around for us. My steak was way under cooked but I didn’t even care because Sean was so wonderful.

As for everything else, it was the worst restaurant experience I’ve ever had ending with my fiancé crying at the dinner table on her birthday feeling like it was because of her that we were treated so poorly.

K
Katie
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

First time at Pier W for my husbands Birthday. Amazing view, food and staff. Will definitely be back again. Thanks for an excellent experience.

BV
BethV
Cleveland
2 reviews
Dined on October 2, 2020
Overall4food4service5ambience4

Always enjoyable to eat at Pier W. The highlight was our server who was so very accommodating and friendly.

NB
NathanB
1 review
Dined on October 1, 2020
Overall5food5service5ambience5

Experience was great. Food was amazing, staff was professional.

AH
AHurst
Cleveland
3 reviews
Dined on October 1, 2020
Overall5food5service5ambience5

Love me every bit of it. Server was spectacular, food was cooked perfectly, good spacing on the coarse we chose

FAQs

Pier W offers takeout which you can order by calling the restaurant at (216) 228-2250.

Pier W is rated 4.8 stars by 7163 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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