Some of the dishes were just "ok" but our server Start was phenomenal, very attentive and nice!!

Service and food are always excellent! A true taste of Maryland!

The service was fast and friendly even during covid.

Went for Saturday brunch. Service was decent. Food was underwhelming. Cream of Crab Soup was absymal. I won’t be returning.

Love everything about it this restaurant. I visit every year.

The food was good. But I expected Amazing. It wasn’t that

Crab cakes are exceptional. Drinks are creative. Yes it’s a touristy type spot but I’m so glad we checked it out. Very quiet on a Friday afternoon so not much action, so we were able to easily get seated right away.

Blah food, unattentive waitress, Never saw a manager, filthy bathrooms and expensive for what we recieved.

I was very disappointed in the price for steamed crabs that were small and without meat, lightweight.

Vic is always a wonderful server. I will visit again when I am back in town.

My cream of crab soup was sent out with a dirty spoon and my wine glass took. However, my waiter VIC was extremely kind and professional and made my dining experience exceptional. I will definitely return to Phillips soon.

everything was excellent the food was excellent the service was excellent it was my 54th anniversary and everything turned out great

Tiara was a great server. She made our experience very pleasant.

I don’t know if the horrible experience is due to the coronavirus or what, but the food was and service was just unbelievable. We were seated for about 10-15 minutes before our waitress got to us. The food was just...a mess. My crab cake fell apart upon sticking my fork into it. The potatoes tasted like boxed potatoes. My shrimp was rubbery. My husband ordered the seafood Alfredo and the side was runny and nasty.

I planned a trip for myself, my husband, my sister and her husband to visit Baltimore from CHICAGO for the first time to try the talked about crab cakes and seafood. We literally did a turn around. We decided to come to Phillips since it’s a pillar in Baltimore. The customer service did not live up to this hype. First, our waitress Lashay seemed all over the place. She took our drink orders and apps (1 Chesapeake fries, Clam Chowder and Chesapeake crab dip) without writing them down. We figured she knew her Job well enough to remember everything. Well, that was not the case...20 minutes later, no drinks. She came back and blamed the bar for the drink delay. Once the drinks came, we proceeded with our regular orders (but still have not received our apps nor an update). We ordered 2 Chesapeake Chickens, 1 crab steam bucket, and a rib-eye steak well done. We received everything instead of the rib eye...they sent out 2 crab steamed buckets! 30 minutes later (already a hour in the restaurant) our food comes out...STILL NO APPS! So we let the person who bought our food out know that we didn’t want the apps since our main course has arrived and asked to speak with a manager. Lashay comes out and says “I’m sorry I think I forgot to put the apps in”. It’s sad because we really wanted to taste what we’ve ordered. The manager on duty that evening (Saturday Oct. 17, 2020 between 4:30pm and 6:30pm) came and was very nonchalant and blew us off with unnecessary apologizes! My husband had to wait almost another 30 minutes for the steak to be made well done in which everyone else finished eating and the steak was still was not done! We had to ask assistance from Anthony (another table waiter) to assist us. Lashay never came back over to resolve the issue nor acted as if she cared about her table. Anthony was a big help with grabbing the manager and silverware! Thanks Anthony!

Ehh it was okay the crab was really good

Seafood pasta dish had cold crab meat and hot pasta with shrimp. Manager Jason Epps went out of his way to replace the food and offer some starters while waiting for the food. Thank you Jason for your service.

Good outside seating and crab cakes are awesome. Service was great too

We got the. cream of crab soup and the broiled seafood platter. Everything was perfectly cooked and absolutely delicious. We thoroughly enjoyed our meals.

Was really looking forward to a good seafood dinner. Thought this place and the food was mediocre. Not bad, but not very good and certainly not worth almost $40 per entree. I’d def pass.

The food was just okay. We ordered crab cheese fries and we didn't see any crab meat. I wouldn't recommend it.

Does not live up to the hype. I was expecting excellent seafood but it was subpar.

I was celebrating my 21st wedding anniversary.

Very small food portion for the price charged, also food was nasty

The food was okay at best. It’s rated as a four star restaurant but more like two or three stars. I drove two hours to eat at Phillips and could have saved the time, gas, and money. I will not visit again.
I ordered cream of crab soup and returned it, changed it for lobster bisque, which was not good either. Entree was ultimate crab cake, lacked flavor. The mashed potatoes tasted like boxed spuds, and asparagus was overcooked. Also, ordered the steam bucket of snow crabs and shrimp, both were overcooked and dry.

Food, atmosphere and staff were all 10’s! Our server Anthony was top notch. Friendly, hospitable and knowledgeable. Went out of the way to locate a small fork for my girlfriend to help her enjoy the crab she had.

Will definitely be back!!

Great food, great customer service. First time here was amazing

Phillips was one of the best seafood restaurants, key word was.

Excellent food and service. Very safe Covid-19 distancing.

A reaonably priced good restaurant - tables inside are spread far apart. Outside is nice too. Lots of different local seafood fare. Very good!

I ordered Chesapeake fries for an appetizer and had to request plates. I ordered the supposed to be "jumbo" shrimp and fries for $26 and not worth it. My anniversary celebration note wasn't even acknowledged.

When to Phillips for a seafood dinner. The restaurant has downsized their menu (probably due to Covid) and has eliminated many of the seafood options. It was disappointing that the only fish option was highly priced salmon. Hopeful the full menu returns soon, or more seafood option, and less burger options.

My food was not satisfying at all and our waitress was not helpful and keep forgetting things....definitely will NOT return

Food was great, food a nice price. Waiter was a little slow but a nice guy!

The clam bake for two was not worth nearly as much as it cost. Our server Vic was awesome, but the food (reason for going) was substandard. The muscles and clams had absolutely no flavor, the lobsters were small, and the potatoes all the way on the bottom??? Why? Maybe some other food is better, but when we told out Lyft driver where we ate she was disappointed. Listen to the locals.

Service was excellent. Food was great!! Overall worth every penny.

Very nice date night or special occasion restaurant

Loved it also the guy playing live piano made our night

Amazing service and food! Price is great.

Overall an excellent experience with very good soups, seafood and service.