We chose Pepperwood as a convenient location before a performance at the Burlington Centre of Performing Arts.
The food was great, service fast and even though the restauarant was packed (and next door was empty) it did not feel claustrophic.
Definately recommend going.
The food here is very good. Prices are not cheap but it's downtown Burlington. We like it because we can walk from home.
Absolutely spectacular! Great food, great menu options, exceptional service.
Food was good, service was somewhat slow but we didn’t mind. Would recommend trying this place to family or friends.
Top Notch across the board
Liked duck wings and mussels. Draft pilsener was only OK other beers including inhouse brews were good.
Good meal. Great service. Good selection of beers on tap
Thai salad was terrible... wilted with oranges in a Thai salad?
2 exactly the same pasta dishes were ordered...
1 persons had lots of ingredients with the pasta.. the other person that ordered the SAME.. had noodles ONLY!
This is definitely not the place for a nice dinner on New Years Eve. I was disappointed with the modified menu, as it had very little pasta options which was the primary reason for selecting this restaurant. The food we ordered was very good, with the exception of the Yorkshire Pudding which accompanied the prime rib as it was cold, bland and barely edible. The most disappointing aspect was how rushed we felt. Our appetizers were delivered to the table within 5 minutes of placing our order and the entrees were not far behind. Within 50 minutes of being seated our bill was on the table. With a tab close to $300 for 2 people, I’d expect not to be rushed out of there within an hour. Shame, the atmosphere was very nice but I’ll spend my evenings dining at locations more interested in delivering a quality customer experience than driving people through a turnstile.
menu online does not match menu in restaurant. I was there 4 months ago & had a delicious GF dish that has been removed from the menu but not the website. The bartender acknowledged this and stated they could make probably make what I was looking for. I'm celiac & need to be vigilant about my intake and because I had had no reaction from the meal 4 months ago, I knew I could be safe with that same dish. However, I don't know all the ingredients so duplicating it on my say so seemed out of place. I didn't see understanding of GF needs from this bartender so I opted for menu options & kept my fingers crossed. I was so disappointed with what I chose. We asked for a table away from the door because of the chill and were placed in the back with one of the chairs to be in the pathway to traffic. We were moved to a corner over by the bar but it was too cold. We chose not to move again to prevent eye rolling. Yes, we had reservations. Of the three dishes we ordered, only one was good (prime rib). Perhaps my experience 4 months ago heightened my expectations for this visit too but it was quickly derailed from the time we entered. Doubtful we'll be back.
Our Duck Wings appetizer was greasy and too saucy and our server did not know how to process our gift cards which meant I ended up paying the whole bill which was not the plan.
Great food and very comfortable atmosphere. I would highly recommend
The food was reasonable. I really liked the ambiance, really big inside.
Our service experience was fair until later on. Our waitress totally forgot about us. We ordered desert and she forgot to send in our order.
Food and atmosphere is always GREAT !!! We enjoy every time !!
Great! Really great food and service
Service good. However missing a few things that I usually like when dining out. For example no bread and no water unless you ask. Made a reservation if you weeks ago but we were given a terrible table right beside the front door on a bar height table that was small and not roomy enough for the four of us. They did accommodate our request to move but only had a table by the front in the corner. Overall a good experience the food was well portioned and tasty.
Consistently good that's why it's been around for longer than I can remember.
Sunday night dinner for 2 with my wife at Pepperwood. It’s ok. Food was good, no real complaint. Wife has Celiac so need gluten free and they do have great GF options, most of their menu in fact. Short rib risotto was nice, so was the chowder mussel pot (though very salty once you get to the broth). Prosciutto wrapped figs stuffed with chèvre to start, a little quiet tasting considering it’s sweet stuffed with fat and wrapped in salt. Dessert wasn’t great, bread pudding was hard and dense. Service was friendly, but disappeared pretty frequently, especially noticeable on such a slow night.
Decor is definitely dated. Not dirty. Not uncomfortable. But it feels like 1996.
I’d go again but wouldn’t seek it out. Maybe for my next mussel craving. But at a similar price point I’d think if several other places first.
It’s always a great time at Pepperwood. The ambiance, food and service are all great! I have been enjoying this restaurant for about 14 years now and it’s always high on my list of “go to’s”
Great food, attentive service, welcomed our multi generation family group and arranged an off menu order without hesitation, even though the restaurant was packed and the kitchen must have been extra busy.
Food always great, service was excellent., had a great table with view of the lake.
One of my favourites in Burlington!! I had the Seafood Chowder muscles. They were so good. Full of seafood and onions and the broth was delicious!
Very nice ambiance with delicious food options. Unfortunately we had a problem with our meal today as one of the steaks came out rare not medium as we ordered. Our server ordered another replacement, however we were not able to dine together. The server did not offer to buy a drink or dessert to make up for the mistake and the manager did not stop by our table. I would expect a better response from the staff or managers in this type of restaurant.
Food is good but service could be better although they were very busy.
There wasn't any parking very close and hard to find.
There weren't many choices for vegetarians, except salads and appetizers.
The choices my friend and I made were exceptionally delicious. We had the Bruscetta and Stained Glass Salad an a Caesar Salad.
The Service & Food was fantastic. Our Server was knowledgeable and picked a great pairing wine for our dinner. Thank you!
Excellent experience! From the service, to the food, to the outdoor patio and the weather: everything was perfect!
We went to Pepperwoods for my hubby's bday in July and then back in August for mine. Both times we had the absolute pleasure of being served by Gabby. She is personable and attentive and one of the best servers we have come across. I changed uo my dish a little and the chef was bery accommodating. The presentation was very nice and food excellent. Will definitely be back
Everything was fine with the exception of a very noisy air conditioner that was vibrating the whole time we were there.
Took for ever to get our drinks. Food was ok but nothing special. Second visit after similar experience. Will send business elsewhere.
The food was disappointing...salmon was dry, lamb pizza had no lamb, etc.
We had a great time at Pepperwood. Our server (unfortunately I cannot remember her bame) was very attentive and gave her honest opinion of food and drink choices, suggesting a couple of craft beers we became very fond of. The ambiance was cozy with great music providing the backdrop. The food was excellent and brought out in timely fashion. We will be going back!
I ordered the Steak Frites medium rare and asked the server for extra crispy frites. She told me they weren't using their regular fry supplier and to try the ones they were using. The steak arrived well done and the frites were regular french fries under cooked and limp. I informed the server that the steak was overcooked and the fries lacking. She offered to take it back and get me a new one but everyone else at my table had been served and I didn't want to keep them waiting. They removed the meal from our bill, but that is not the point. Honestly, how difficult is it to grill a steak properly to order.
waited over 30 min for apps and an 1 hour for dinner. Messed up our plans for the evening. Food isn't anything special. Poor customer service
The food was good. Staff was kind however the service was extremely slow. We asked to have our table moved to the patio several times and they kept forgetting. It took roughly 45 min before we even got our drinks. Not the worst, not the best.
Pepperwood was awesome! We sat on the patio and enjoyed the great view of Lake Ontario, and loved the very large craft beer list they have both on tap and bottled. Food was very good and our server was very friendly. Highly recommend and we will be back!
Our waiter -Cody- was fantastic. He was friendly, attentive and was able to make some recommendations. A very nice evening.
I went here once quite a few years ago and thought it was alright, but i was seriously impressed when we went there on the weekend for a birthday. i can't stop going on about my tex mex burger and sweet potato fries i'm drooling just writing about it. Even though we couldn't et a spot outside our table near the back was super cosy and felt quite private i love the feel of the decor. i'm already planning on going back next weekend!