We went for an early dinner, the restaurant wasn’t busy at all but started to fill up as we left. Food was great! Service was great! Great experience over all!
Husband and myself went for Mothers Day dinner. Place was half empty. Waited one hour for a buffalo chicken sandwich and fish tacos. Meal finally arrived with hot toasted bun and cold chicken breast. Flagged down server to tell her it was disappointing after all this time waiting my meal was cold. She said she would bring back quickly to the kitchen. Waited another 15 minutes for another sandwich and husbands dinner was now cold. He asked for a refill of water which did not happen. Manager apologized and comped my meal. Not a pleasant experience overall. It was not very busy to have waited one hour for a chicken sandwich. So many other restaurants to choose from. No wonder it was half empty on Mothers Day.
Food was fabulous!! Service awesome. Disappointed with bar table after having reservations for two weeks...other than that great experience.
We have always enjoyed our visits to Pepperwoods. This is the first time I was less then impressed with the quality of my meal. I will give this site another visit but will shy away from the Pad Thai
My companion had to select a glass of wine 3 times before she found one that was in stock. I had to send my beer back as it wasn’t cold. Service is marginal; They don’t have a system where all servers help each other; if your server is busy somewhere else, you are out of luck. Food was just okay.
Yes, with a caveat. Despite having a reservation, we were seated at a small high-top table for the four of us. The hostess was very young and did not really have great people skills. She said that booths were reserved for ‘large groups’, despite several booths having only two people seated in them. The day was very busy at the restaurant and service was slow. The wait staff was very pleasant but overwhelmed, it seemed. The menu is great and the food delicious, but the seating was so uncomfortable. With high tops, there is no where to put a purse except on the floor, out of reach from the high chairs. There is barely room for the food on these tiny tables. I will go back but will make sure to be seated at a proper table...or go somewhere else.
The ambiance is lovely, and the food is good. It’s a shame that we felt rushed all through the meal. We were a group of 5 people and our server took the plates off of the table before everyone had finished eating and then proceeded to ask us if we wanted to order dessert while some of us were still clearly in the middle of eating the main course! We feel that the servers could benefit from some better training.
The only issue we had was parking. The City needs to ensure parking for businesses downtown. Locust St. was closed for construction & the parking garage was full. Pepperwood should have been much busier than it was but is being hindered by lack of parking.
difficult to have a conversation To many people jammed together .
Food was very salty. Fries were a soggy blob. Booths are nice. Service was fine.
Outstanding as always, very friendly, never rushed, Pepperwoods is a Burlington institution and worthwhile for anyone to visit, reasonably priced menu and delicious food
Delicious food in a casual atmosphere. Extensive selection of interesting beers, both on tap and bottle.
We were there for brunch, had the brunch platter for two. The hollandaise has too much dill, the sausages are sorta bland, but the waffles, bacon, scrambled eggs, and fruit were great. The waitress told us they were washing tongs for us but they never arrived. The musician was outstanding and made for an enjoyable day! We’ll be back!
Had the brunch and it was excellent. Service was fast and all staff were very friendly.
Pleasant! Good food and able to hear each other talk
I think our timing was tough. We arrived at 7:30, and the place was packed. By 8:00 it had emptied out - perhaps people were getting dinner before the play started at Performing Arts Centre. I'd hoped to see the entertainment, but they sat us at the back so the singer was too far away. On the other hand, the table was comfortable and intimate. Our servers were attentive. I've been to Pepperwood before and it's aways a good choice for food and atmosphere.
The food was very fresh and gourmet looking. Fair servings...loved the Waldorf salad. Would recommend and visit again for sure!
Great night out. The Pepperwood bistro is consistently good and always enjoyable. Love the mussels and calamari.
Lovely spot. Great service and the live music at brunch was a delight. The food was terrific.
Family dinner, lovely time. Food was good
Wonderful luncheon experience. Skilled and competent server who looked after us well. Kitchen personnel were well on their respective games as well ... our varied choices were all skillfully executed.
I had been here two years ago and the menu seemed larger than when I went on family day 2019. Staff were great I just didn’t think my food was as good as last time.
The Valentine's Day meal was great. Really enjoyed it.
Dinner was superb for my wife, my daughters and for me. The waitress was very helpful in making my dinner selection.
Nice place, service was slow but we were not on a real hurry. Only food complaint was that the fish was very salty...
We will be back in the Summer!
Had a great lunch date with our cousins. The lunch options we selected were enjoyed by all of us. Service was very good. Cost was reasonable. We will return to try out Pepperwood Bistro's Sunday Brunch.
Fantastic evening, great food and outstanding service. Definitely go back for Date Night.
Maybe it was the pre-set menu...overly busy....New Years eve?? All 4 meals were “off”....almost bad ...in terms of over cooked ...over everything! Service didn’t check back....hopefully a one of as we like this restaurant.
Friendly staff but food was terrible and very overpriced for the quality.
Wonderful dinner prior to going to the theatre. The kitchen was very busy so our staters took a bit of time. Our server, David, was great. Very efficient and extremely funny. He certainly added to the overall experience. I would recommmend that your beer selection be updated as our first choices were not available. David handled this with his great sense of humour. We would visit ag
Average dining experience. We were given a table (booth) which was not really conducive to conversation. In retrospect which should have asked for a different table.
Great time spent with friends celebrating Christmas! Excellent staff great atmosphere and amazing food
This was the first visit to Pepperwood, for us and our friends. We all enjoyed it very much!! Food and service was excellent. And what a treat to have live music! Will definitely be going back!
Terrible experience!! Booked for a birthday and was seated in front of washroom and kitchen. Place was empty but when we enquired was told it was where online reservations were "automatically" placed. Then waited 20 min. till anyone even showed up to take drink orders.....Note: was maybe 4-6 patrons. We left and spend $300 up the road on steak frites and had substantially better service. Do not eat here.
Three of our party of four complained about having an upset stomach within an hour of leaving the restaurant. Manager’s response was: “No one else has complained.” My bill was $280 and I had to stop for Pepto Bismo on the way home.
Fantastic atmosphere, service and food. Would highly recommend
Overall the food was good.
Nice size portions.
Service was average.
Recommendations: look for a new coffee supplier. Worst coffee I have ever had in a restaurant.
We met another couple there prior to a night at the nearby theatre. The location was excellent allowing a short walk to parking, eating and the program. The competition in the area has the cold hard surfaced decor, like a European bistro, and Pepperwood had wood and leather, softer seating, warmer atmosphere. Wait staff excellent, food choices interesting, each of us a different choice, all of us more than pleased. Nice view out the window to see the Christmas lights across the road, and we could talk without shouting which is not that common these days. We would highly recommend Pepperwood, and will certainly return.
don and lo, Brampton, 2018
Had a fantastic dinner , great service and very accommodating to all of our party including myself with a vegan diet. We will absolutely be going back!