Great food, excellent black eyed-peas, good service
Food was amazing. One of best steaks I've had in my life. Manager and servers were great. We go here every year and its always fantastic.
Our server was very professional and friendly. He did a nice job with food and wine recommendations. The food was very good, including the salmon, shrimp scampi and pot roast. The big hit was the bacon mac and cheese. The only mark that we felt was below expectations was ambience. In our opinion, the seating and tables didn't match the upscale food and hotel. However, overall it was very good.
The staff was very helpful with my wife's dietary needs.
Worst experience ever! Sunday Brunch reservation. No hostess at her station, hotel staff mopping floor in and around buffet that REAKED of ammonia, wait staff was completely unknowledgeable about what was on buffet, staff was spraying disinfectant and cleaning tables around us. There were only 3 other tables so the review here can not be blamed on volume of tables and poor staffing. I was trying the Pecan Grill before booking a $350 Valentine/Anniversary stay. I had been told the Pecan Grill was the “hidden gem of Lubbock”. I’m sorry but it wouldn’t say gem, I’d say it was more like soapstone. Won’t be going back. As a new resident of Lubbock (less than 5 years) I’m very very disappointed. I have dined at top notch restaurants in New York (Tavern on the Green) San Antonio (Bohanan's) and Houston (too many to list). The Caesar salad was better at a little Mom and Pop restaurant in Seabrook, Texas. Too much yellow lettuce and the "grilled" shrimp had that seafood smell. To add 3 shrimp was $9. Poorly seasoned and not even mediocre, but WORSE. The restaurant’s version of chicken and waffles was poor execution. Ranchero sauce pooled on the plate made it visually unappealing and also made the pepper, onion and sausage cornmeal waffles soggy. The chicken was not a boneless breast whole but more like it was attempt at shredding.
This review was left on their Facebook page on Sunday (no response or apology received yet) and sent today, January 31 through OpenTable after this review. Don't anticipate a response from that submission either.
Great food, our server Kyle was so helpful
Steak was not cooked to requested temp. Way over cooked
Steak had little or no seasoning
The price of the food was way out of line for what we ate
I’ve had better food for a lot less money at places like Cagles and Las Brisas
The food was cold and average nothing special. The soup was horrible and the salad was awful. The turkey dinner was average. Something out of a frozen dinner. Will not be going back
Food was good, not great. My fish was dry so I asked for more of the sauce.
Friends' meals were good.
Had to ask for my pecans on the "Pecan Grill salad" weird. No one in restaurant but was a banquet going on which apparently affected the fact we did not get any bread till almost finished with the meal. Had to share water as server was not around very much. Don't go when there is a banquet going on....