Paulette's Restaurant at the River Inn of Harbor Town

4.6
1411 reviews
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$30 and under
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Global, International
Paulette's Restaurant at the AAA 4 Diamond - River Inn of Harbor Town



Paulette's, which has been operating successfully in Memphis for 42 years, recently moved its popular, award winning operation to the River Inn. It has been described by one reviewer as "A Memphis institution and for a very good reason". Paulette's is serving the same soups, salads, and entrees that have made it so well known throughout the mid-south for many years. The restaurant has always been famous for its desserts and hot popovers with strawberry butter. Paulette's has a distinct warmth, charm and ambiance that is unsurpassed in the city. Restaurant polls have annually recognized Paulette's as Memphis" "Most Romantic" and for it's cuisine - "Best Continental".
Dining Style
Casual Elegant
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Cuisines
Global, International, Contemporary French / American, International
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Hours of operation
Breakfast: Daily: 7:00am - 10:00am

Lunch: 11:00 am - 2:00 pm

Dinner: Sunday-Thursday 5:00pm - 9:00 pm, Friday-Saturday 5:00pm - 9:30pm

Brunch (Saturday & Sunday): 11:00 am - 2:00 pm
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Phone number
(901) 260-3300
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Payment options
AMEX, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Smart Casual
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Executive chef
Jason Dallas
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Private party facilities
A private board room overlooking our temperature controlled wine room. The "Terrace" on the rooftop with views of the Mississippi (for day functions only), River Hall, free standing building with court yard and Gazebo, overlooking the Mississippi River. Paulette's River View and Harbor Square Rooms.
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Private party contact
Katie Ogden: (901) 260-3333 ext. 2105
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Catering
Catering events are served at our Harbor Square Room (up to 40 Guest) or Harbor Square and River View Rooms (up to 60 guest). Also our new River Hall and the Court Yard with Gazebo, ideal for receptions and weddings.. can accommodate up to 200 guest reception style.
During the day we have available the "Terrace" at the River Inn, overlooking the Mississippi River, The Terrace accommodates up to 50 guest.
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Neighborhood
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Cross street
Island Drive
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Entertainment
Before & after dinner, you can enjoy the cozy setting & hospitality of the LITTLE BAR, relax in front of the lobby's wood-burning fireplace set in an 1850s era New Orleans mantel and listen to the live piano music or the roof terrace with the best view in Town of the river. An extensive & carefully selected wine list is overseen by our Restaurant Manager.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Fireplace, Full Bar, Happy Hour, Non-Smoking, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Specials

Christmas Eve Special Menus & Offers

Special three course menu available only. Please visit Paulettes.net website for more details.

Monday, December 24, 2018

Christmas Day Special Menus & Offers

Special three course menu available only. Please visit Paulettes.net website for more details.

Tuesday, December 25, 2018

New Year's Eve Special Menus & Offers

Special four course menu available only. Please visit Paulettes.net website for more details.

Monday, December 31, 2018

What 1411 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.5
service
4.7
ambience
4.4
value
Noise · Quiet
94% of people would recommend it to a friend
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MS
Memphis
6 reviews
Dined 3 days ago
Overall 4food 4service 4ambience 4

this is always a place for an excellent dinner while still being able to talk. the service is excellent every time. i go on Wednesday for Lobster night; very yummy and so are the vegetables. Go early and spend some time in Little Bar before dinner; just small enough to feel cozy and personable.

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JR
Memphis
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 4

Birthday with friends. I do miss the piano player. Food and service was very good.

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CC
1 review
Dined on December 9, 2018
Overall 5food 4service 5ambience 5

Very impressed with everything, food was delicious and service excellent!

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OT
1 review
Dined on December 8, 2018
Overall 4food 5service 3ambience 4

16 year wedding anniversary celebration and the only downside was that we were 35 minutes late getting seated. We ended up being the last people in the restaurant which meant they were cleaning up while we were still dining which was a little akward but otherwise no complaints

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SS
Memphis
3 reviews
Dined on December 1, 2018
Overall 4food 3service 4ambience 5

Started bad but ended great! Good job of fixing the problem and taking care of the customer.

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SB
1 review
Dined on December 1, 2018
Overall 5food 4service 5ambience 5

First time visit, I was definitely pleased. Service was excellent, food was delicious and I will definitely go back.

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TM
Nashville
8 reviews
Dined on November 28, 2018
Overall 4food 5service 1ambience 5

You were seriously understaffed that day in the dining room

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CG
Hawaii
6 reviews
Dined on November 27, 2018
Overall 5food 5service 4ambience 5

We had a really good night there. A group was playing music in the lounge area. The food was good, as always. Service was a little off. All in All, a very good night.

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J
Nashville
24 reviews
Dined on November 24, 2018
Overall 5food 5service 5ambience 5

Over great experience overall. We celebrated my daughters 21 st bday with family.

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f
Detroit
6 reviews
Dined on November 23, 2018
Overall 5food 5service 5ambience 5

We had Thanksgiving dinner, it was outstanding. Corn Bread stuffing, gravy and sweet potatoes along with the Turkey. Service was great, I can’t remember our waiters name but he was attentive and helpful. If we come back to Memphis we will definitely come to Paulette’s for dinner.

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OT
Birmingham
1 review
Dined on November 22, 2018
Overall 5food 4service 5ambience 5

Our Thanksgiving meal was lovely at Paulette’s. Outstanding service!!!

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LC
1 review
Dined on November 22, 2018
Overall 1food 2service 1ambience 2

It was ok at best. Very disappointing, especially for the price we paid.

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CA
1 review
Dined on November 21, 2018
Overall 5food 5service 5ambience 5

We enjoyed our stay at River Inn and then to just walk downstairs and go to dinner at Paulette's was an extra treat! We can't wait for our next visit! Dinner was scrumptious!!

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CR
Memphis
4 reviews
Dined on November 20, 2018
Overall 2food 2service 4ambience 5

Kitchen was very slow and food was not prepared as requested. John was our waiter and he was attentive and outstanding. He was apologetic for the kitchen problems. Not our typical experience at Paulette's....

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PP
1 review
Dined on November 17, 2018
Overall 2food 3service 1ambience 3

Poor service for the following reasons:
1. 45 min waiting period even after reservation.
2. 15 min to get the check back even after requesting that I have a flight to catch.
3. Received plane pasta while the menu described it as an entirely different dish.

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OT
Memphis
1 review
Dined on November 16, 2018
Overall 5food 5service 5ambience 5

Perfect !! Excellent dining experience!!

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OT
Memphis
3 reviews
Dined on November 14, 2018
Overall 5food 5service 5ambience 5

Wine tasting dinner. Everything was excellent.

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JN
Birmingham
35 reviews
Dined on November 13, 2018
Overall 5food 5service 5ambience 5

Went for a birthday dinner, wasn’t crowded but there was another special event going on that according to our sever delayed our food. I didn’t personally feel that we had to wait all that long but he had the restaurant comp our meal anyway, just had to pay for wine! A great birthday gift for sure! The special three course menu was awesome and it’s worth going here just for the popovers that come with everything! Thank you for a great night!

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RW
1 review
Dined on November 11, 2018
Overall 5food 5service 5ambience 5

We were here to enjoy downtown dining week. The sole stuffed with crabmeat was an excellent choice. I will be back.

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CF
1 review
Dined on November 10, 2018
Overall 5food 5service 5ambience 5

Everything was great except the General Manager tried to put us at a table other than the one we requested.

Our server "Lee" was very good and kept us happy. Please relay our thanks to him.

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OT
Memphis
1 review
Dined on November 10, 2018
Overall 5food 5service 5ambience 5

What a wonderful evening celebrating our anniversary! The food, the service, the atmosphere were all perfect! The best was the famous K-Pie for dessert!!!

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DL
Memphis
17 reviews
Dined on November 8, 2018
Overall 5food 5service 5ambience 5

This was my first time to Harbor Town and Paulette's and it was such a wonderful experience. We were celebrating my girlfriend's birthday and I cannot wait to come back and would definitely and highly recommend them to everyone! Food, Service, Atmosphere was just fabulous!!!!!

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EM
Charleston
1 review
Dined on November 6, 2018
Overall 5food 5service 5ambience 5

Excellent dining experience at Paulette's as part of the the Downtown Memphis Dining week in November 2018. The restaurant has the best romantic ambiance in Memphis - by far! Fresh flowers on the nicely set
tables and throughout the beautifully decorated restaurant. The food was top notch. Also, the popovers with strawberry butter are still some of my most favorite breads of all time. I have always loved this restaurant. I do miss its original location in Overton Square, but I have grown accustomed to this new location, and it's very nice too.

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OT
1 review
Dined on November 6, 2018
Overall 5food 4service 4ambience 4

Downtown Dining. All was great! Food temperature could have been a little warmer.

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l
1 review
Dined on November 5, 2018
Overall 5food 5service 5ambience 5

My husband and I celebrated his birthday overnight at the River Inn and ate at Paulette's the hotel restaurant. It was an amazing, romantic, delicious get-a-way and I highly recommend this adventure to others looking for a quiet, romantic night.

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G
New England
46 reviews
Dined on October 29, 2018
Overall 5food 5service 4ambience 4

We had an early dinner at a small table in the bar area. We were surprised to see a $20 three course offering. We both had that but different choices. All were excellent. I had a glass of Conundrum wine for
a very reasonable $11.

Not sure we will be back in Memphis very soon, but, if so, we would certainly come back to Paulette’s.

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OT
Memphis
2 reviews
Dined on October 28, 2018
Overall 4food 4service 3ambience 5

It was my birthday. My boyfriend and I had an amazing dinner well served and delicious. Thank you!

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OT
Memphis
1 review
Dined on October 28, 2018
Overall 2food 5service 4ambience 2

The food was delicious but we left without dessert because the noise level was painful

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RC
Las Vegas
1 review
Dined on October 27, 2018
Overall 1food 1service 2ambience 4

We had friends from Canada come to Memphis to visit us. We raved to them about Paulette's and what a great restaurant it is. Our waiter was great at the onset. Service seemed to depreciate as the evening went on. The only person that truly enjoyed their meal was the one person that ordered the Filet. The Redfish order was alright,very small amount of Redfish for $33 +. The Paulette's Filet was a huge disappointment. We have been to Paulette's numerous times and this visit was the worse and last. I ordered the Paulette's filet well - done as I am unable to eat meal that isn't totally cooked through due to digestive issues. The waiter assured me that the filet would come out as ordered. Well, the first time it was rare with blood running from it. The filet was returned. The second time the filet came to the table it was medium-rare. So, again it was returned. The third and last time it was returned the plate itself was almost too hot to touch. The Filet was cooked through and so tough it was difficult to cut, and burnt my mouth. Steam poured from the sauce. We all agreed the whole plate had to have been microwaved. The same Filet was returned three times in total and the final time it was not consumable. An upscale restaurant such as Paulette's should value customers and service. One would not expect the same Filet to be returned three times only to be so tough and so hot that one could not eat it. Paulette's removed the problem Filet from our bill and offered a free dessert for one person. Our dining experience was totally ruined!! Had to wait for the one Filet to be cooked as ordered while the other guests finished their meal and waited. This whole experience was totally unacceptable. Any upscale restaurant would have offered some type of encouragement to return. None was offered and in fact the experience will NOT be forgotten. Horrible!!!

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MB
Tallahassee
2 reviews
Dined on October 21, 2018
Overall 5food 5service 5ambience 5

10 year Rhodes Alumni Reunion

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HT
St. Louis
4 reviews
Dined on October 20, 2018
Overall 3food 4service 2ambience 5

Have eaten at many restaurants that are to be the caliber as Paulette’s and this experience disappointing. The staff was absent, inattentive and not very warm or engaging as you might expect from an upscale restaurant. The limited menu did not include an explanation, if offered, specials or recommendations from the staff. Waitress walked past the table multiple times without taking plates, refilling water or generally asking if we needed anything. For the price $$ (I expected it to be on the mid to upper scale) I expected the service to match the cost of the meal.

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OT
San Francisco
5 reviews
Dined on October 19, 2018
Overall 5food 5service 5ambience 5

Always a great experience!!

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JM
Memphis
1 review
Dined on October 14, 2018
Overall 3food 3service 4ambience 3

Not the best start to brunch...while our eventual server was Excellent! We were apparently seated without notice of two other servers in the area.
Again the server who took our table was wonderful and made up for the miscommunication, but the other servers in the area were quite immature and unprofessional. I hope they were new, but I can’t recommend Paulette’s because of this inconsistent service.
Shame, since the popovers and strawberry butter are still exquisite

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GJ
Memphis
9 reviews
Dined on October 14, 2018
Overall 5food 5service 5ambience 5

Outstanding. Reservations for Sunday brunch at 11 am. I guess they don't open until 11 so arriving early didn't help. Pop-overs were excellent as always, very hot, the strawberry butter is the perfect combo. Eggs Benedict, ham polenchinta, Apple crepe, were excellent. Very attentive server, beautiful view of the river. Will return, this doesn't seem to be a "hidden-gem" any longer, tables were filled quickly, reservations recommended.

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TP
San Francisco
3 reviews
Dined on October 14, 2018
Overall 4food 2service 4ambience 5

Have loved Paulette’s in the past, but my steak had zero seasoning and flavor and my partners fish was also very bland. Third party had shrimp and grits and loved it. We ordered crab stuffed mushrooms for an appitizer and could hardly eat it . WAY over cooked and very fishy. Hard as a rock on top! Won’t be going back anytime soon. Also mentioned when reservation was made that it was a birthday celebration and in times past, they would bring the honoree a dessert with a candle. We received nothing at all. The table beside us (3 people) sent their food back and ordered something else. Must have been a major problem in the kitchen Saturday night!!

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CD
Memphis
3 reviews
Dined on October 13, 2018
Overall 5food 5service 5ambience 5

As usual, the food was wonderful and service was great. The restaurant is charming and intimate and in a great neighborhood. Our server was attentive and friendly without being intrusive. He even made us customized drinks that were very tasty. This is a great locally owned place that’s been in business for a long time, for good reason.

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O
Memphis
5 reviews
Dined on October 12, 2018
Overall 5food 5service 5ambience 5

We took our 9yr old granddaughter to see "School of Rock" and at eat paulette's before the play. Food & service were excellent as usual. Lee, our server went out of his way to make sure she had a good experience.

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B
Memphis
11 reviews
Dined on October 9, 2018
Overall 4food 3service 4ambience 4

The food was good, perfectly fine, except for one thing: the tomato basil soup tasted like it had been salted three times. There must’ve been a mistake in the kitchen. The soup was inedible, but they replaced it with a nice salad and I was happy with the rest of the meal. This is the second time something I’ve ordered at Paulette’s has been oversalted. And just for the record, I’m not on a low salt diet; I use salt liberally; I love salt. That soup was just crazy salty.

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L
Las Vegas
2 reviews
Dined on October 7, 2018
Overall 5food 5service 5ambience 5

Went for Sunday Brunch. Food was excellent. I had Redfish and hubby had shrimp and grits. Both were phenomenal. The Kailua dessert was large enough to split and a Paulette’s signature dish. A must have if you like coffee ice cream. Price was very reasonable for the food quality. Portions of entrees are sufficient but not enough to split. Service was friendly and attentive. Will be back next time we are in Memphis.

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DM
Milwaukee
3 reviews
Dined on October 7, 2018
Overall 3food 3service 5ambience 5

Our server and the hostess were both great. Both went above and beyond to make us feel welcome. Both gave personal suggestions on local bars and things to do. I can't compliment the staff enough.

Only reason it's not rated higher is because the food we chose was forgettable and very expensive considering how forgettable it was. They bring out some type of puffed up bread ball with flavored butter that is different than other pre-dinner breads, but without much taste. We tried the crab cake to start. It was okay, but just a single relatively small cake without much crab flavor. For dinner we both ordered Paulette's Filet Mignon. It reminded me a little of a grocery store steak I could make at home. Not bad, just expected more considering it bears the restaurant's name.

The ambiance and the staff were both worthy of the price tag, but our food choices were not. But this was our first time here, and there's a lot on the menu that sounded good.

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