Parm Upper West Side

4.3
845 Reviews
$30 and under
Italian

About

With humble yet ambitious beginnings in a cozy space in the heart of Little Italy, Parm® is a chef-driven concept created by renowned chefs Mario Carbone and Rich Torrisi, and restauranteur Jeff Zalaznick. Famous for Chicken Parm, Mario's Meatballs, signature deli sandwiches and our uncompromising New York roots, we celebrate updated takes on classic Italian dishes with which our chefs grew up, in a fun, casual neighborhood setting. Our dishes are all handmade from scratch, every day, and this thoughtful authentic craftsmanship has earned us two stars from the New York Times and the title of one of the 101 Best Places to Eat in North America by Newsweek. Parm is owned and operated by Major Food Group, the creative forces behind some of the most celebrated restaurants in the United States, including Carbone, Sadelle's, Dirty French, ZZ's Clam Bar, Santina, THE GRILL, THE POOL, The Lobster Club, and The Polynesian.
What 845 people are sayingWrite a review
Overall ratings and reviews
4.3based on all time ratings
4.2
food
4.0
service
3.7
ambience
3.8
value
Noise · Moderate
81% of people would recommend it to a friend
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k
kaithow21
New York Area
12 reviews
Dined on November 27, 2019
Overall4food5service4ambience4

Service is slow but food never disappoints

SK
SheetalK
New York Area
1 review
Dined on November 22, 2019
Overall4food5service5ambience3

The Calamari, The Red Sauce, the meatballs! Amazing!

IL
IraL
New York Area
2 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

So glad my wife suggested this restaurant to me. I can go on and on with accolades but I can say it all in one word... PERFECTION! Best Baked Ziti ever, Meat Balls incredible and my 14 yr.old son loved the chicken Parm... Kudos to chef, staff and management. Will DEFINITELY be back soon! Highly recommend this eatery.

RS
RachelS
New York Area
1 review
Dined on November 13, 2019
Overall5food5service5ambience1

The food does not match the aesthetic at all, and that is a compliment to the food, not the decor.
A place that has a liquor license should have nicer tables that the likes of those sitting in the pedestrian mall outside of Macy's. I think the glass my bourbon arrived in may have had more weight to it than the chair I was sitting in. The [lack of] ambiance does not make me want to bring people here, even though the food is tasty. I've never been to the original location, but the UWS location was very cheesy looking and feeling - it actually feels like an old-timey ice cream parlor (which again, does not match the menu, or the fact that you have a liquor license....). I paid $45 for chicken parm, a tiny side salad and a cocktail - but I felt like I was in a mall food court, which makes the price harder to swallow.
We went across the street to the Tavern on the corner to get another drink after dinner, and we sat there for twice as long as we did eating a full meal (including appetizer) at this establishment. Really crappy, chintzy aesthetic.

D
vipDoubleffs
New York Area
72 reviews
Dined on November 12, 2019
Overall4food4service4ambience3

Wish they let you order a different pasta on the dinner. The house pasta is filled with melted cheese strings and is also spicy. Would have rather had something simpler. Otherwise, it tastes like the Italian food of my childhood.

DM
DaveM
1 review
Dined on November 9, 2019
Overall5food5service5ambience5

First time there, sat us right away. Very friendly staff, multiple ppl checked on our table. Food was good and fresh, & came out hot and fast. We were half hour early for our rez and it was not problem. Was a good place to eat before The Met, easy walking distance from Lincoln Center. Would recommend and definitely go back.

OT
OpenTable Diner
Seattle
2 reviews
Dined on November 6, 2019
Overall5food5service5ambience5

Really good food and great service too. Big portions and highly recommend the zucchini appetizer.

E
vipElizabeth
New York Area
8 reviews
Dined on November 4, 2019
Overall5food5service5ambience5

Go to spot for great quality Italian sandwiches/food on the UWS. Never disappoints, excellent service and portions are perfect.

MC
vipMichaelC
New York Area
1 review
Dined on November 3, 2019
Overall3food3service2ambience2

Decent food, but the service was not good. The server forgot to mention several items were not available that night until we were in the process of ordering. The glasses of wine were not full pours. The table we were seated at was dirty. All in all it was a very disappointing experience.

JW
vipJW86
Orange County
11 reviews
Dined on November 3, 2019
Overall4food3service3ambience3

Always steady but seemed overwhelmed with post marathons crowd.

A
vipArbie
New York Area
49 reviews
Dined on November 2, 2019
Overall3food4service3ambience3

They seriously rushed us despite that there were open tables (no pun intended). The "parms" are very good, but the place has the feel of a Disney version of an Italian restaurant. It's worth one visit, but there are too many real Italian restaurants in Manhattan to make it a regular.

R
vipRachel
New York Area
2 reviews
Dined on November 2, 2019
Overall4food4service3ambience3

The food was pretty decent, however, the portions for the $25 chicken parm were a little off—my plate was mostly pasta with three small pieces of chicken. Service was also a little disappointing. I had wanted some grated Parmesan for my pasta and we were missing a side dish from our order, and we were 3/4 of the way done with our meal before our server came to check on us so that we could ask for these things. The hostess also had a bad attitude. All in all, it was okay and I’d be willing to go back and try other things on their menu. My friend’s lemon chicken was delicious.

OT
OpenTable Diner
Philadelphia
1 review
Dined on November 2, 2019
Overall5food5service5ambience4

First time at Parm. Food was delicious. Great value. Will definitely return.

OT
vipOpenTable Diner
New York Area
18 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

Great fun atmosphere! Reasonably priced delicious food!

J
vipJblizz
New York Area
3 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

The best! We live across town and wanted to go to parm for our anniversary. The food is amazing with laid back. Ones we love parm. deff my favorite location of all of them

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on October 31, 2019
Overall5food5service5ambience5

Great staff. Very accommodating with children. Our go to spot with our kids when we’re on the UWS.

A
vipAlex
New York Area
12 reviews
Dined on October 29, 2019
Overall4food4service5ambience4

Good for a quick bite. Had meatballs and chicken Parm plate and some wine with an old friend. Was perfect.

OT
OpenTable Diner
New York Area
1 review
Dined on October 13, 2019
Overall2food2service2ambience2

Kitchen took quite a while to get the food out and once it arrived it was lacking in flavor compared to other parm locations.

WS
vipWilliamS
New York Area
13 reviews
Dined on October 12, 2019
Overall5food5service4ambience4

Wild horses couldn't keep me away from Parm. It will always have my heart

S
vipSuzzym
New York Area
14 reviews
Dined on October 5, 2019
Overall2food3service3ambience2

We ate here years ago and it was fantastic. But the best dishes and wines have come off the menu - there is little choice, and the quality of the few things they do serve doesn’t match the price. What a shame, this place used to be so good. We won’t be returning.

ML
MikeL
New York Area
1 review
Dined on October 4, 2019
Overall5food5service5ambience5

Great restaurant!

Report
RA
RichardA
1 review
Dined on September 26, 2019
Overall5food5service5ambience4

The eggplant parm dinner was exceptional, with the sauce being a particularly nice surprise. The portion was reasonable; the price was a bit much especially since it's a la carte.

T
Theo
New York Area
1 review
Dined on September 18, 2019
Overall5food5service5ambience5

Parm makes the best chicken parm heroes in the whole city. So tasty, perfect proportions, and consistently delicious.

NN
NativeNYer
New York Area
8 reviews
Dined on September 13, 2019
Overall5food5service4ambience5

Delicious but service is slow, it’s always freezing there and they need to change this picture on the kids menu (it’s been too long...we need a variety!)

OT
OpenTable Diner
Los Angeles
1 review
Dined on September 6, 2019
Overall5food5service5ambience5

Food came out super fast and the Meatballs are to die for!

g
vipgoodfood
New York Area
55 reviews
Dined on September 5, 2019
Overall1food1service3ambience3

Nice place and people but the food was not worth eating. Wanted to try the eggplant parmigiano, very disappointing. Smallest, greasiest fried calamari ever though the long peppers were a good touch. Pork Milanese was fatty and greasy but again with a nice arugula topping. Didn't bother with dessert which had only 3 choices cheesecake, ice cream cake and chocolate.

KG
KateG
1 review
Dined on September 4, 2019
Overall3food3service5ambience5

Lovely restaurant with good service. Food was not bad....but not good either.

BC
BenjaminC
1 review
Dined on September 1, 2019
Overall5food5service5ambience5

Simply the best. Our favorite spot for Italian food in NYC.

KR
KristenR
New York Area
1 review
Dined on September 1, 2019
Overall3food3service5ambience3

Food was good, but not great. My chicken farm was a bit hard around the edges, probably from being re-heated. There was also a strange lack of sauce on everything, including the pasta. The food had good flavor, and the service was prompt and efficient, but there are too many good Italian restaurants in NYC to go back to this one for another meal.

C
vipChaya
New York Area
207 reviews
Dined on August 27, 2019
Overall4food4service4ambience3

Been on my radar for quite some time and glad I finally made it. Quiet during a recent lunch. Warm, friendly staff and delicious food. We all ordered different meals and loved all of it. Eggplant parm, chicken parm sandwich and chicken with spicy pasta all inhaled! Definite keeper.

J
vipJoel
New York Area
62 reviews
Dined on August 26, 2019
Overall4food4service5ambience4

Food was as very good. Best meatballs on the upper west side

Couldn’t be treated better

CF
ColbyF
1 review
Dined on August 22, 2019
Overall5food5service5ambience4

Best food that I’ve had in New York City. Great service. Great place.

b
vipbarbara
New York Area
17 reviews
Dined on August 14, 2019
Overall5food5service5ambience5

Amazing eggplant parm hero's and salads! Also service is great!

CT
CynthiaT
New England
4 reviews
Dined on August 12, 2019
Overall4food5service4ambience4

We had a great experience and an excellent meal. This is a family oriented place with a great vibe. I need the recipe for the spicy rotini pasta that comes with the chicken parm. The menu is no-nonsense and has traditional appeal with updated flavors. This dining experience was multi generational and enjoyed by all.

SW
SusanW
New York Area
2 reviews
Dined on August 12, 2019
Overall1food1service1ambience2

Garlic bread not fresh
Salad was sandy
Long wait for 3 main courses which came out cold
20 minutes later came out cold again
15 minutes later we gave up waiting and walked out

d
vipdlee2628
New York Area
13 reviews
Dined on August 11, 2019
Overall4food4service5ambience3

A welcome discovery. The staff is wonderful, the food fresh & well prepared.

SG
SueG
1 review
Dined on August 8, 2019
Overall4food4service4ambience3

We all (3 of us) ordered the Eggplant Parm sandwich and agreed it was very good. Our server Niko was friendly and efficient. We will return and definitely recommend PARM with pleasure.

DB
DonB
1 review
Dined on July 31, 2019
Overall4food5service3ambience4

A go to, and top 10 on my list. Especially for Italian dine in with family and friends, or just a personal day/night out to eat. The restaurant has a good ambience and friendly from staff to customers.

OT
vipOpenTable Diner
New York Area
1 review
Dined on July 31, 2019
Overall3food3service4ambience4

Had so looked forward to our meal at Parm. Salad was excellent and drinks were spot-on. But we found the famed chicken parm quite overcooked - even tough. The accompanying pasta had nice flavor but was also overcooked - kind of soggy. All in all a disappointment after a whole lotta hype.

SF
vipSeanF
New York Area
11 reviews
Dined on July 29, 2019
Overall5food5service5ambience5

Good food, good value. Whole family enjoyed it! Especially liked the meatball parm

FAQs

Parm Upper West Side does offer delivery in partnership with Postmates and Uber Eats.

Parm Upper West Side is rated 4.3 stars by 845 OpenTable diners.