Parm Upper West Side

4.5
781 reviews
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$30 and under
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Italian
Parm® Upper West Side is a casual restaurant and sandwich shop that celebrates classic Italian-American food. The first location of Parm opened in 2011 on Mulberry Street in Manhattan. Parm is open for lunch, dinner and take out. Parm also has an excellent cocktail program. The menu ranges from small plates such as Baked Clams and Spicy Broccoli Rabe, to sandwiches and platters like Chicken Parm and House Roasted Turkey. Parm has received two stars from the New York Times and was named as one of the 101 Best Places to Eat in North America by Newsweek. Parm is owned and operated by Major Food Group. Major Food Group is a New York-based restaurant group founded by Mario Carbone, Rich Torrisi and Jeff Zalaznick.
What 781 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.2
service
4.0
ambience
4.1
value
Noise · Moderate
88% of people would recommend it to a friend
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C
New England
17 reviews
Dined on May 22, 2019
Overall 1food 1service 2ambience 2

This is fake Italian food. I think the chef is Chef Boyardee. Not taking cash is discriminatory. You should announce this before people sit down to order or display this prominently on your menu.

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ES
New York Area
10 reviews
Dined on May 20, 2019
Overall 1food 4service 1ambience 4

Went in today after a graduation and waited 20 mins for the waiter when there were only 4 tables occupied. Got up and asked him for service and he returned with an attitude that he was by himself. Yeah dude but it wasn’t like you were doing anything. You stayed in the same spot for 15 minutes. If you hate your job quit. We got up and went to another restaurant.

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BF
New York Area
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Amazing meal. Ribs were a bit overrated. Calamari was great.

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LT
Dallas
8 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 4

Great casual place to dine! Food is excellent as well as the service!

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SF
New York Area
16 reviews
Dined on May 18, 2019
Overall 3food 3service 3ambience 3

The food was just ok. It was very loud and the service was just ok.

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h
New York Area
3 reviews
Dined on May 11, 2019
Overall 4food 4service 3ambience 3

Easy, casual Italian. Always like it. No pizza, but good pasta, eggplant parm and meatball parm. Zucchini starter is a must.

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H
New York Area
1 review
Dined on May 7, 2019
Overall 5food 5service 5ambience 5

Fantastic food, fair prices, and a very attentive staff. Restaurant is very clean. Take it from a true Italian guy… This place is worth a visit. Make a reservation.

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c
Chicago
10 reviews
Dined on May 7, 2019
Overall 3food 3service 1ambience 3

Server paid us no attention. Bartender took our drink order as he saw us waiting for awhile; very nice guy. Server dropped off our drinks, but we had no idea she was our server. She came back and asked if we were ready to order so we now knew she was our server. The next time we saw her was after we finished eatting! No she wasn't running around busy either (she may have had 4 tables). Food overall was better than average, but if you want good service you will have to sit at bar.

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DC
New York Area
50 reviews
Dined on May 4, 2019
Overall 3food 3service 4ambience 1

It’s like a pizzeria that doesn’t serve pizza. The chicken is good but certainly not the best. Many better restaurants in the are but if your in the mood for chicken cutlets try it out.

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OT
New York Area
4 reviews
Dined on May 4, 2019
Overall 3food 5service 2ambience 3

Service was very slow.

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JC
London
5 reviews
Dined on May 4, 2019
Overall 5food 5service 5ambience 4

Very busy, but was expected as it was 7pm on a Saturday night. The staff were super helpful. Had to wait for no more than 10 mins so we could get a booth. Food was great.

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MM
New York Area
8 reviews
Dined on May 1, 2019
Overall 5food 5service 4ambience 4

Love! Total comfort food. Everything on menu is delicious, especially Sunday Salad, chicken parm, spicy rotini, house turkey sandwich, and the mozzarella sticks.

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M
Richmond
8 reviews
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

As always, everything was so delicious!!

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OT
New York Area
1 review
Dined on April 27, 2019
Overall 2food 2service 4ambience 3

Overpriced

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OT
Washington DC
1 review
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

AMAZING!! Everything was so good and the service was great!

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MK
Denver
13 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 3

Fantastic shrimp scampi. Waitstaff was friendly and attentive. I found the friend zucchini a little challenging to eat and would have preferred larger chunks. It felt like more batter, less zucchini.

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KN
Washington DC
5 reviews
Dined on April 18, 2019
Overall 5food 4service 5ambience 5

Excellent service. Eggplant parm was good, but would’ve been better if served with pasta. S’mores ice cream cake was really good. Parm is an excellent choice for a family dinner with little kids.

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OT
New York Area
2 reviews
Dined on April 16, 2019
Overall 5food 5service 5ambience 5

The staff and the food was absolutely delicious! A new favorite spot!

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s
New York Area
5 reviews
Dined on April 15, 2019
Overall 3food 4service 2ambience 3

Great Chicken Parm. But beware! Had a pleasant evening except for the problem of having made reservations via Open Table. If you check in at the desk, they don;t always check you in as having come in with Open Table. Then OT sends you email asking why we didn't go. Then they follow up with the restaurant, then you get emails again and round and round. A nightmare of communication.
Perhaps better to call in and make your reservations directly.

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Y
New York Area
16 reviews
Dined on April 8, 2019
Overall 4food 4service 4ambience 3

Chicken parmigiana was excellent. Rotini that came with it was beyond mediocre; sauce was dried on it. It happened to be warmish out (finally) and the air wasn’t up to speed do it was uncomfortably hot. Service was good and friendly

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l
New York Area
27 reviews
Dined on April 6, 2019
Overall 3food 4service 3ambience 3

Caesar salad appetizer took very long to come out as evidenced by the 4 entrees that came out before anyone could taste the salad. Side order was not prepared and served late. Server took our order and brought the check, nothing in between except the runner bringing the food.

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OT
New York Area
17 reviews
Dined on April 6, 2019
Overall 4food 5service 4ambience 4

Great weekend lunch with our twin boys (2 and a half). Very kid friendly - high chairs, kids menu with crayons, and our waiter accommodated all of our requests.

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d
Washington DC
4 reviews
Dined on April 3, 2019
Overall 5food 5service 5ambience 5

My daughter loves the shrimp scampi... perfectly cooked shrimp is a rare and wonderful thing!

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GF
1 review
Dined on April 2, 2019
Overall 2food 4service 2ambience 3

Disappointed that there was a refrigerator issue and we were not told until we were ready to place our order which was for 2 hero sandwich.. Wish we were told when we arrived.
Chicken Parm sand , meatballs and side pasta were delicious

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S
1 review
Dined on March 31, 2019
Overall 3food 3service 2ambience 3

I think it has gone downhill unfortunately. The food was ok but not great and they clearly lost our order which led to a long wait.

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J
New York Area
4 reviews
Dined on March 30, 2019
Overall 5food 4service 5ambience 3

the hostess was very helpful in accommodating a large party

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A
New York Area
13 reviews
Dined on March 30, 2019
Overall 5food 5service 5ambience 4

Food is really good! The bread is amazing as well as their homemade pasta. Great food and value!

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HS
New York Area
20 reviews
Dined on March 25, 2019
Overall 4food 5service 4ambience 3

Good food, large portions and relaxed atmosphere.

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L
New York Area
2 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Fun and always delicious with a great crew

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RS
New York Area
2 reviews
Dined on March 18, 2019
Overall 4food 4service 2ambience 3

The half chicken was delicious and the salads were good as well. We did not have the pasta dishes but they looked delicious.

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OT
1 review
Dined on March 15, 2019
Overall 4food 5service 4ambience 3

I took my mother here for her birthday, and it was truely amazing. best chicken parm i've ever had. despite having to wait 15 mins, it was great, though noisy.

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A
Los Angeles
13 reviews
Dined on March 14, 2019
Overall 3food 2service 3ambience 2

Not great..menu uptown is different then the one in Nolita

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j
New York Area
2 reviews
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

Warm and welcoming ambiance. Had the spaghetti and meatballs. The sauce was fresh and flavorful and the meatballs were light and delicious. Cannot wait to return for the other dishes.

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N
1 review
Dined on March 9, 2019
Overall 4food 4service 5ambience 5

I thought it was great the location was awesome and they were able to let us in 30 mins before the reservation

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HT
New York Area
15 reviews
Dined on March 8, 2019
Overall 4food 3service 3ambience 4

Excellent for the price!!

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n
New York Area
106 reviews
Dined on March 8, 2019
Overall 4food 4service 4ambience 4

Yummy Parm! Baked ziti fell short a bit, super hard on top which made it almost hard to eat. Casual friendly atmosphere. Good for groups.

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S
New York Area
2 reviews
Dined on March 8, 2019
Overall 4food 3service 5ambience 5

Food not as good as I remembered
Shrimp scampi bad
Salads over dressed

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OT
New York Area
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

Great! We are regulars!

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s
New York Area
2 reviews
Dined on March 1, 2019
Overall 3food 3service 4ambience 3

I found the restaurant to be comfortable and the food good but overpriced .
Service was very good and friendly

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GD
New York Area
22 reviews
Dined on February 28, 2019
Overall 3food 3service 4ambience 3

Been here many times before. Was always ok. I think the bloom is off the rose. Calamari portion was so small I was tempted to send it back! Scampi was so-so. The place has lost a little something

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