Parm Upper West Side

4.2
751 reviews
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$30 and under
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Italian
Parm® Upper West Side is a casual restaurant and sandwich shop that celebrates classic Italian-American food. The first location of Parm opened in 2011 on Mulberry Street in Manhattan. Parm is open for lunch, dinner and take out. Parm also has an excellent cocktail program. The menu ranges from small plates such as Baked Clams and Spicy Broccoli Rabe, to sandwiches and platters like Chicken Parm and House Roasted Turkey. Parm has received two stars from the New York Times and was named as one of the 101 Best Places to Eat in North America by Newsweek.

Parm is owned and operated by Major Food Group. Major Food Group is a New York-based restaurant group founded by Mario Carbone, Rich Torrisi and Jeff Zalaznick.


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What 751 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.0
service
3.8
ambience
3.9
value
Noise · Moderate
81% of people would recommend it to a friend
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RS
New York Area
1 review
Dined 5 days ago
Overall 4food 4service 2ambience 3

The half chicken was delicious and the salads were good as well. We did not have the pasta dishes but they looked delicious.

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OT
1 review
Dined on March 15, 2019
Overall 4food 5service 4ambience 3

I took my mother here for her birthday, and it was truely amazing. best chicken parm i've ever had. despite having to wait 15 mins, it was great, though noisy.

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A
Los Angeles
12 reviews
Dined on March 14, 2019
Overall 3food 2service 3ambience 2

Not great..menu uptown is different then the one in Nolita

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j
New York Area
2 reviews
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

Warm and welcoming ambiance. Had the spaghetti and meatballs. The sauce was fresh and flavorful and the meatballs were light and delicious. Cannot wait to return for the other dishes.

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N
1 review
Dined on March 9, 2019
Overall 4food 4service 5ambience 5

I thought it was great the location was awesome and they were able to let us in 30 mins before the reservation

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HT
New York Area
12 reviews
Dined on March 8, 2019
Overall 4food 3service 3ambience 4

Excellent for the price!!

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n
New York Area
100 reviews
Dined on March 8, 2019
Overall 4food 4service 4ambience 4

Yummy Parm! Baked ziti fell short a bit, super hard on top which made it almost hard to eat. Casual friendly atmosphere. Good for groups.

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S
New York Area
2 reviews
Dined on March 8, 2019
Overall 4food 3service 5ambience 5

Food not as good as I remembered
Shrimp scampi bad
Salads over dressed

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OT
New York Area
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

Great! We are regulars!

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s
New York Area
1 review
Dined on March 1, 2019
Overall 3food 3service 4ambience 3

I found the restaurant to be comfortable and the food good but overpriced .
Service was very good and friendly

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GD
New York Area
20 reviews
Dined on February 28, 2019
Overall 3food 3service 4ambience 3

Been here many times before. Was always ok. I think the bloom is off the rose. Calamari portion was so small I was tempted to send it back! Scampi was so-so. The place has lost a little something

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t
Jacksonville
1 review
Dined on February 26, 2019
Overall 3food 3service 3ambience 3

Just ehh. Split the Chicken Parm Dinner, it was OK. We also started with a let down in the calamari. 16$ almost doubles the price of any other app but it was barely decent.

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GR
New York Area
1 review
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

Great food. Great atmosphere. Waiter was very attentive as well. 10/10 would go back and get that Chicken Parm again.

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OT
1 review
Dined on February 23, 2019
Overall 4food 5service 4ambience 3

Awesome food
Service could be better
Noisy from a very large party of 12

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KS
Atlanta
2 reviews
Dined on February 23, 2019
Overall 4food 3service 5ambience 5

Came in from out of town and Googled places to eat with kids. Pizza was a little disappointing to me truthfully. Rest of the food was good.

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OT
New York Area
2 reviews
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

Best chicken parm sandwich I’ve had in the city. Don’t get me started on the spicy rotini pasta - it’s like spicy Mac n cheese for grown ups.

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PF
1 review
Dined on February 19, 2019
Overall 5food 5service 4ambience 4

Good food. Very reliable. Delivery is also very good

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JS
1 review
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

Food was amazing. The best pasta I’ve ever had in the states. Closest tasting food to Italy. Highly recommend!!!

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OT
New York Area
18 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

This is a fantastic place for pasta, parm and other Italian specialties. The food and service are spot on. This is Major Food Group’s casual Italian restaurant and as with all of the group’s restaurants, the food is exceptionally good. The chicken parm is outstanding as is their famous spicy vodka sauce, meatballs and other Italian food. If I lived closer, Parm would be a weekly go to place as the food and service are wonderful. 5 stars plus.

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DP
New York Area
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 4

Parm is always delicious and provides such great, friendly yet professional service!! (Also, it was seamless to use opentable to make a reservation.)

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OT
New York Area
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Great food and service

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EA
New York Area
1 review
Dined on February 14, 2019
Overall 1food 2service 2ambience 1

The appetizer portions were incredibly small. The drinks were not even full pours. The kid’s pasta was ridiculously small & over-priced for $12. Frankly, it was a monumental waste of money and we were embarrassed to take our au pair there for her birthday. There are many other restaurants on the UWS that are kid-friendly that have better ambiance & better menu choices. We will NEVER go back. Crave Fish Bar is 100% more appealing for family meals.

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JP
New York Area
12 reviews
Dined on February 14, 2019
Overall 5food 5service 4ambience 4

I was suprised walking in. The place looks like a soda shop from the 50's. Red and white checkered tile Etc. No problem. I'll not judge. We plit the Eggplant Parm, an order of garlic bread, and an order of rotini in a spicy sauce. WOW. Did I say WOW???? I mean the flavors were abound. Every bite was so delicious. EVERY BITE. The garlic toast was ample with butter and the sesame seed roll. The eggplant Yummy. The rotini. Yummy. This was a VERY delicious meal. The waiter/cook was friendly. We will definetly return to Parm. Might even get exactly the same order since it was so delicious. our bill with 3 cans of coke was $46 in case you are $$ conscience. Worth every penny. We went in at 3PM and it was not crowded. This is Valentines Day so I'm sure dinner time will be packed. Enjoy.

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OT
New York Area
1 review
Dined on February 9, 2019
Overall 3food 4service 3ambience 3

The service is weak. They run out of food items. The calamari portion size is poor. The entrées always taste good. The ice cream cake for dessert is great. I wish this place was better. It could definitely do better

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KK
New York Area
1 review
Dined on February 9, 2019
Overall 3food 3service 4ambience 3

First time there. Family oriented restaurant, so the noise level was high. Menu is fairly limited. Food was good, but not excellent. Our server was attentive, but not hovering. Good prices. They let us linger after our meal was finished, which was nice as we had time to kill before show at Lincoln Center.

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d
New York Area
1 review
Dined on February 8, 2019
Overall 5food 5service 5ambience 5

Great experience! Friendly staff, delicious and fresh food!

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J
New York Area
5 reviews
Dined on February 7, 2019
Overall 2food 2service 2ambience 2

This place used to be so much better when it first opened. Not sure what happened. On a recent Thursday night I received poor, slow (but polite) service, the food was sub-par (dry, ill-seasoned, small portion) and I had the chicken Parm dinner! Even a glass of wine was quarter-poured. Was extremely disappointed and will not be returning any time soon.

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OT
New York Area
1 review
Dined on February 6, 2019
Overall 4food 4service 3ambience 3

The food here is amazing. Service can be flighty. Best bet is to eat at the bar.

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SP
New York Area
8 reviews
Dined on February 5, 2019
Overall 3food 4service 3ambience 4

Good sandwiches. Hardly anyone there during lunch hour, but service was terribly slow. The hostess was very apologetic about it. I saw our food was ready under the warming lamps and sat there for close to 5 minutes. Very frustrating especially when most of the tables in the restaurant are empty!

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r
New York Area
40 reviews
Dined on February 4, 2019
Overall 4food 5service 5ambience 4

The food is solid! And delicious. The prices are good. The service is very professional. It's a great place for a quick meal, and the place has a fun ambiance.

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g
New York Area
64 reviews
Dined on February 4, 2019
Overall 3food 3service 2ambience 2

Parm is just ordinary. The person seating us and waiting on us was sullen and definitely not happy. I don’t plan to go back.

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OT
New York Area
1 review
Dined on January 27, 2019
Overall 1food 3service 1ambience 1

We frequent Parm quite a bit as it’s my daughter’s favorite restaurant. Today was my daughter’s birthday and she was looking forward to having dinner with her best friend. Unfortunately a booth was not available even though we request one. Our server basically forgot about us and entrees took 40 minutes. We had to fetch our own water. Dessert arrived before table was cleared and without a candle. They then brought dessert back once they cleared the table including full glasses of wine and water glasses. Overall all real disappointment especially given how much we frequent the restaurant. (Food was good although the server brought me the wrong salad which was just par for the course this evening!)

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OT
New York Area
1 review
Dined on January 26, 2019
Overall 2food 3service 2ambience 5

Maybe they were having an off night, but when we went the service was so slow. We were seated immediately with the open table reservation, but it took an hour for our food to arrive and the food was room temp. The people seated next to us got there a little while before us and didn’t get their food until after we left. Another table in front of us also had to wait a long time to get their meals.

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TA
New York Area
6 reviews
Dined on January 26, 2019
Overall 3food 5service 2ambience 2

This was my second time to Parm and will probably be my last. The food is fine, but the restaurant seemed chaotic. Service was bad, as we had to wait a long time to get our sodas (which were cans we could see sitting on the bar across the room). The food took even longer. It seems their focus is more on takeout orders and less on the people sitting in their restaurant.

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T
New York Area
232 reviews
Dined on January 23, 2019
Overall 3food 3service 4ambience 3

Pharm is a great spot for a simple, but good meal. Lots of "bar specials." Good pasta and chicken parm. Service is quick so, if you are pressed for time, this is a good spot. Great for a crowd. No one will complain.

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KC
New York Area
1 review
Dined on January 18, 2019
Overall 3food 4service 2ambience 3

As always, the food at Parm was great. However, the service was definitely lacking. After we were seated, we had to flag down a waiter to get menus. Then, the waiter came to pour us water but did not take drink orders and ran away before we could say anything. They were out of the appetizer that we ordered. Like I said, this spot is always worth it for good food, but they need to button up their service.

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SB
New York Area
7 reviews
Dined on January 18, 2019
Overall 5food 4service 5ambience 4

We loved the food, our waiter was wonderful! Music was a little loud, unsure if we were there when it was less crowded and it just seems noisy or if it’s always that way. Definitely would go back again though!

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H
New York Area
5 reviews
Dined on January 18, 2019
Overall 3food 3service 2ambience 3

It was a disappointing experience - the waiter was not very attentive, we waited a very long time after our salad for our main course and the mains were not very hot.

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MI
New York Area
7 reviews
Dined on January 12, 2019
Overall 4food 5service 5ambience 4

Great service and meal. Authentic Italian. Eggplant Parm and Meatballs are outstanding!

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OT
New York Area
1 review
Dined on January 12, 2019
Overall 3food 4service 2ambience 3

They did not have any type of milk for my coffee- I asked if there was anything like creamer, or anything that might be similar. They just said no. They also forgot about my coffee and didn’t bring it until we were finished with the meal. Our waitress changed multiple times.

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