Parlor Pizza Bar - West Loop

4.7
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653 Reviews
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$30 and under
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American
We gladly accept online reservations for groups of 4 to 10. Entire party must be present to be seated. For larger groups or special occasions, please email Parlor info@parlorchicago.com. Walk-ins always welcome
We do NOT take reservations for outdoor seating. Seating is available for the patio on a first come, first serve basis.
We do not allow ANY outside food or drink in the restaurant.
Dress code enforced beginning at 5 PM, daily: NO over-sized clothing or workout attire.
What 653 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.5
service
4.6
ambience
4.4
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
Chicago
1 review
Dined 3 days ago
Overall 4food 5service 4ambience 5

Food was really good! They got our order wrong twice, though, which was kind of annoying. The pizza is

KK
Chicago
2 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

This was my first time at Parlor Pizza Bar. It was delicious!

KM
Chicago
7 reviews
Dined 6 days ago
Overall 2food 3service 2ambience 4

Staple location for the West Loop. Not as accommodating as other places.

OK
Chicago
3 reviews
Dined 7 days ago
Overall 4food 5service 3ambience 5

good but they could use more servers so the ones working aren't running around

RB
Chicago
10 reviews
Dined on October 11, 2019
Overall 5food 5service 5ambience 5

We had another great dinner at parlor. We selected parlor to a quick farewell dinner and it didn’t disappoint.

Parlor Pizza Bar - West Loop
Responded 5 days ago

Thank you for taking the time to leave a great review! We are glad you picked us for your dinner! -Parlor Hospitality Group

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SL
New York Area
2 reviews
Dined on September 27, 2019
Overall 5food 5service 5ambience 5

Highly recommend! Our server was great and we loved our food. Big portions and it came out quickly. The nacho bites appetizer, kale salad and burrata pizza were excellent.

b
Chicago
3 reviews
Dined on September 27, 2019
Overall 1food 1service 1ambience 1

Service was horrible! We spend over $300 and there were many problems and manager never came over.

G
Chicago
2 reviews
Dined on September 14, 2019
Overall 4food 5service 5ambience 4

Parlor Pizza has some of the best nachos in Chicago. Two years ago, we ordered their nacho bites and received a very large platter dressed up as you'd expect. Last night we were disappointed to see the amount of nachos reduced to a single ring of nachos. Maybe 16 chips total? $1.00 for 1 chip? Once the chips are done, there's a pile of lettuce and tomatoes sitting in the middle. If there were more chips this would be consumed; however, since each chip is already piled with pork and the like, you can't really scoop anything else onto the chip. I recommend 2 rings of chips (16 on bottom, 12 on top set in a smaller circle. No spare ingredients left in the middle unless a small basket of naked chips is provided.

Great experience overall, pizza and nachos were delicious, but just provide more nachos/chips.

OT
Chicago
1 review
Dined on September 14, 2019
Overall 5food 5service 4ambience 5

Really great food and ambiance! The service was friendly
For a large group we had.

I had the burrata be kidding me pizza and it was amazing!

J
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Good pizza. I got the build your own. Good beer, too. Nothing bests beer and pizza.

AL
Chicago
10 reviews
Dined on September 4, 2019
Overall 3food 3service 4ambience 4

Not the best experience. Felt the food was really overpriced for what it was. $18 for a calamari appetizer that was more peppers than calamari. There were five of us ranging in age from 25 to 50 and not one of us could read the menus as it was so dark [at 6 pm] in the restaurant. We all literally had to do the old folks thing and pull out our phones for the flashlights. Three of the four pizzas ordered were completely raw in the center. Honestly, we should have told someone but were all looking to leave as soon as we could, restaurant wasn't busy but was getting that way and were having a hard time hearing each other. Makes me wonder what its like when you are in the middle of the place and not a side booth like we were. Was okay but honestly, have no need or desire to ever go again when there are so many other great places to go in the city.

m
1 review
Dined on September 4, 2019
Overall 3food 3service 5ambience 4

It was nice but pizza was greasy and Brussel sprouts were very greasy also

C
Chicago
119 reviews
Dined on September 1, 2019
Overall 4food 4service 3ambience 4

We've been to Parlor in the West Loop numerous times. The food was good but our server was in a bad mood. FYI - it's pronounced WU-ster-shur.

OT
Chicago
1 review
Dined on September 1, 2019
Overall 3food 4service 3ambience 2

The ping pong table on the patio needs to go...very aggravating if your table is next to it especially when obnoxious kids are slamming the ball and paddles around while you're trying to eat. Overall service and food was good! Also one of the best bloody Mary bars around!

LS
Chicago
7 reviews
Dined on August 31, 2019
Overall 3food 3service 4ambience 3

Usually the food is really good, but the Brussels sprouts were way too salty and the toppings on the pizza just fell off of the pizza.

OT
Chicago
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Amazing brunch- the best Bloody Mary bar in Chicago. The pizza is great (Sgt Pepper with the spicy sauce) is a favorite. If you are looking for a brunch pizza the Mrs Lorraine is really good. They also have a great avocado toast and all the salads and appetizers are great. Especially good for a large group since you can usually get a large table and it is reasonably priced!

J
Chicago
1 review
Dined on August 24, 2019
Overall 3food 4service 2ambience 3

I’ve ate at all the parlor locations including the west loop location before. I brought friends from out of town here, hoping to eat dinner and make a night of it. They put us all the way back by the kitchen in a corner and our waitress was awful. She barely spoke to us, messed up our order, we had to ask if our other food was coming (twice) but she forgot to put it in which was “her bad”, and never apologized. We left right away we finished our food. I was embarrassed I brought my 6 friends here.

OT
Chicago
1 review
Dined on August 23, 2019
Overall 3food 3service 1ambience 5

Table wasn’t ready for about a half hour after scheduled time and we arrived on time.

MF
Philadelphia
1 review
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

Food, drinks, service and atmosphere was fun! Would like to go back and sit outside.

CM
Miami
1 review
Dined on August 23, 2019
Overall 1food 3service 1ambience 1

My friends got there earlier than I (who made the reservation) did, but the hostess would not let my friends to seat at the reserved table although more than half of restaurant tables were empty. So, lessons learned, Don't ever make reservation here. Just go and ask for a table, that's way faster and get more attention from the hostess apparently. Your reserved table is not yours. You will not be seated to your reserved table because all your parties showed up but the person who made the reservation showed up little late. My party was very annoyed of the service that was provided. Now I really do know that this opentable or any reservation is useless to this restaurant. To add more information, I did call the restaurant to see if I could change my reservation to earlier and confirm, but when I pressed the right key to 'reservation' department after the automated response, but there was just dead silence and I kept got hung off.

NB
Chicago
3 reviews
Dined on August 18, 2019
Overall 4food 5service 5ambience 5

Great time at parlor having drinks and apps on the patio. Usually I feel like they’re overpriced for the size of the pizzas (thin crust is t really helping the chase either), but quite a few of the pizzas have really unique flavor combos (honey boo boo is my absolute fave) so at least that’s worth something!

Patio service on a Sunday afternoon was really attentive and super fast. Have visited before when it took a long minute to get a beer, but when it’s not too crowded they seem to have the system down really efficiently. Would absolutely visit again

OT
Chicago
3 reviews
Dined on August 17, 2019
Overall 2food 4service 2ambience 3

The host station is what set the bar for a non-stellar experience.

OT
Chicago
1 review
Dined on August 14, 2019
Overall 4food 5service 4ambience 4

Customer dog at next table was sniffing me all evening. Our waitress petted the dog every pass... not sure she washed her hands.

CD
Chicago
2 reviews
Dined on August 14, 2019
Overall 5food 5service 5ambience 5

Great food - fun atmosphere!

DD
1 review
Dined on August 11, 2019
Overall 5food 5service 5ambience 5

It was so good I'm coming back the pizza so good and the taco shells are the best!!👍🏼

KM
Chicago
4 reviews
Dined on August 11, 2019
Overall 5food 4service 3ambience 4

Great brunch spot and family appropriate. Also the outside seating is A+

OT
Chicago
2 reviews
Dined on August 10, 2019
Overall 5food 5service 4ambience 5

Good pizza

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OT
1 review
Dined on August 10, 2019
Overall 3food 5service 3ambience 4

Dinner was good and we were seated immediately, but felt rushed he entire time. Maybe it was a very busy time (7pm on a Saturday in the summer) but the waitress almost seemed flustered when we asked her to come back for our orders, and they had already put clean plates and silverware on the table in preparation for the next guests before we had even left.

OT
1 review
Dined on August 10, 2019
Overall 2food 1service 3ambience 3

Ordered the burrata pizza and it was soggy. For $18 I expected more.

D
Chicago
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 4

The food is good and comes out fast. So if you are hungry, you will not have to wait long once seated.

E
Chicago
4 reviews
Dined on August 8, 2019
Overall 5food 4service 5ambience 5

The food was good and the service was amazing. I never had to ask for more lemonade or water. She was on top of it . The manager even stopped by to make sure we were enjoying our meal. I commend that because it was busy at lunch time. The half salads were larger than expected. It was the size of a full salad and packed with flavor. The smells from the oven perfumed the restaurant and it smell so good. I was there for a business meeting with a client. I would love to come back and try the Caesar salad. I had the chopped kale salad, with pizza of course.

NA
Chicago
2 reviews
Dined on August 7, 2019
Overall 4food 5service 4ambience 4

Too loud but otherwise good. Outdoor seating was quite nice

OT
Chicago
2 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

For appetizers, the pizza bread and the carrot and roasted beats salad are amazing. I love the sgt pepper pizza with the spicy sauce- the truffle oil makes it really good. The honey boo boo is also super tasty for something different. Parlor also has the best Bloody Mary Bar in town for weekend brunch- so many options! Really good place for group meals and birthdays.

BF
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Reunion with all the girls for a night out and Parlor was the perfect place for it! We sat upstairs patio. Great staff, fun atmosphere and good food. Would defiantly plan on going again!

JO
Milwaukee
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

I was impressed with the service especially because it was a busy friday night. We had waters poured as soon as we sat down, waitress had drinks orders in and served promptly, bus boys removed empty glasses and plates almost as soon as we were done with them. Also the pizza was really good as well. But the item that has my wife and I wanting to go back was the TACOlotto or chocotaco for desert.

JF
Chicago
3 reviews
Dined on July 30, 2019
Overall 4food 4service 4ambience 5

Nothing better than summer in the city! Love the huge patio for the short chicago summers.

TB
Chicago
2 reviews
Dined on July 27, 2019
Overall 5food 5service 4ambience 5

always a good choice! Great crowd, good food, fast service!

NR
1 review
Dined on July 27, 2019
Overall 3food 3service 4ambience 2

The chairs at the tables are super uncomfortable. The food was just okay.

DC
1 review
Dined on July 26, 2019
Overall 3food 5service 3ambience 5

I would like to have given higher ratings in OVERALL and SERVICE but have an issue to report: We had a reservation for 3 at 5:15P. Upon arrival, we chose to dine on the patio and I was told that there would be a wait of a few minutes for a table. No problem. After 15 minutes, and only after I inquired, the Patio Hostesses said the wait would be longer while offering no time frame. This, they said was due to the fact that the Server "was on break"! ON BREAK! during the onset of the busy Friday rush?! I informed them that due to a disability (no secret I use a cane) I couldn't stand much longer and would ask to be seated even if we did have to wait for a server (there were several tables available and larger parties were being seated ahead of us). I was told "Sorry, there's nothing we can do". REALLY! I was ready to leave entirely but decided to go inside to the hostess station at the main entrance (you can thank my wife and grandson for our staying). I mentioned it to them and was seated immediately. From there the Server (Saniya) was +++++ salvaging what could have been my first and last visit. There are a great many choices in the West Loop and Fulton Market area which vie for my frequent dining dollars for my wife and me as well as guests we entertain. I hope that our next visit is met with greater professionalism and cooperation by the front-line staff.

OT
Chicago
1 review
Dined on July 25, 2019
Overall 5food 5service 4ambience 5

Great reunion with friends! Loved the margarita and nachos

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