If you are handicapped, don't go here. They'll tell you on the phone that they are accessible, but when you get there, you'll find that they can't get the handicapped elevator to work. Then they will blame the city for it. Luckily my step-father is not wheelchair-bound yet or we would have had no Thanksgiving dinner that night because he wouldn't have been able to navigate the stairs. Although he was able to get down, it was very painful for him. What's worse is that he had to go up and down an extra time to use the bathroom because there is no bathroom on the dining level. My mother said they were apologetic, but they didn't do anything to make up for it, like comp a drink, let alone a meal. They might have also tried to offer us a spot at Beach Chalet, which does have a working elevator. Pretty unprofessional.