Pappas Bros. Steakhouse
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Mon - Sat 5:00PM - 5:30PM
They undercooked and then overcooked our steaks. Seemed like they were having an off night.
So, understand that this place is expensive. For the kind of money you spend there, I expect better service. Not happening. You walk in at your appointed time and are told "we are a little busier than expected tonight......" as though it has never happened before. Well 25 minutes and at least 12 tables later you get seated. If it is such a rare event why do they have a team of people walking around with cards with names on it to find you. They have a system because I believe they continually overbook, like the airlines. Naturally they shuffle you off to the bar as there is NOWHERE else to sit. Don't order a drink and you get a less than pleasant look. 2nd time here, same exact experience. You'd think they'd have a better handle on crowd control.
Waitstaff come to your table with a prepared speech and will not shut up even if you tell them no until they are done. Guess this is how they get rid of the stuff that is about to turn. Took our waiter almost 30 minutes to turn into a human instead of being a bot.
I will admit the food was good, but everything else was just unpleasant. Too many other good places in Dallas to eat. This place is just not worth the aggravation.
Always good. If you want the best steak in town, go to Pappa’s Bros.
Outstanding dinner steaks were cooked to perfection and ladies had salmon that was excellent. It is a great place to go, food is always great. Do not forget your wallet as you will be washing dishes for several hours to work off the price. If it was not as consistently good I would not go back but can say this is the best in Dallas.
Amazing steaks, sides and appetizers. A bit pricey, but worth it once in a while for a nice date.
This gem is one of the best steakhouses I have ever been to! The steaks are exceptional, if you are a steak lover, you cannot pass up the chance to eat at this fabulous restaurant! Service was amazing, our server Ashley was spectacular and the desserts were also delightful!! This restaurant is a must if you are in Dallas!
A great dining experience! I have absolutely no complaints.
I would have to say that it was the best steak I’ve ever had. Staff was very polite and professional. Will definitely be going again in the future.
Very attentive staff, including our waitress Sonia. We arrived around 5:45 on Friday evening and it was quiet, but by the time we left the noise level was up. Tables could be a bit farther apart, to help the sound level. Food was divine! We had one filet mignon and one ribeye and both were flavorful, tender, and moist. Side dishes and desserts also very good. However, the tab was $150 for two steaks, two sides, one dessert, two iced teas (no alcohol) not including a tip. We feel it was overpriced compared to other fine prime steakhouses, so we won't go again unless it is a special occasion.
Unlike the many times we've dined at Papa Bros, this experience was less than desirable. First, I've eaten at top steakhouses across the US and still, Papa Bros is hands down the BEST steak, particularly up against anything in Dallas of which I've tried all the so called best in DFW.
Four of us were there on a special occasion and we had our usual; all of us got the Prime Filet Mignon, even my 12yo daughter finished all her 12oz and wanted more. The food was sensational as always.
But three things made it less than desirable. First, they sat us in the back where we've sat in the past and asked to be moved due to the noise. While it was pleasantly quiet at the start, half way through the meal, they sat 6 loud mouthed men next to us eating off their corporate expense account. They were so loud, we had a hard time hearing each other for the remainder of the meal.
Second, I noted on the reservation that it was a very special occasion. Often it's not a special day, but when it is, Papa Bros has always done something to make it extra special with the desert or something. Though we bought a couple of deserts, this time Papa Bros did nothing to make is a bit extra special and was like any other typical dinning day there.
Third, and the worst, while my 12yo daughter and her 15yo friend were walking to the restroom, the wait staff dropped a glass that shattered on the floor hitting my daughter's leg. At home, my daughter's leg was cut which I applied hydrogen peroxide, other than being a bit sore, it appears ok. HOWEVER the wait staff, management, NO ONE on staff informed us back at our table about the incident. This is a concern I am taking up with Papa Bro's corporate department, I have written a letter and awaiting a response.
Papa Bro's is still the best steakhouse! Unfortunately, this experience was not made special, loud, and an accident involving my daughter that management failed to inform me of.
One of the best all around based primarily on great food.
Steaks were just ok - the cut was too tall so steak did not cook through enough. Our good waitress was also helping 8-10 other tables, so we were mostly neglected throughout the meal. Mediocre steak and mediocre service level = don't go back
This is undoubtedly an outstanding restaurant, possibly the best in Dallas. We try to dine there once a month as a special treat.
My experience was wonderful. First time there and will go back. Our server was excellent. All the staff was attentive and courteous. The food was exceptional.
Best steak I have ever had. Everything was wonderful service, food, and wine .
second visit here. Can't wait until my third!! This is a special event place for someone like me. You won't be disappointed
We enjoyed our night so much not only because of the wonderful food but also our server Wade and our Sommilier Alex both are incredible and this is our favorite restaurant in Dallas
We love love Pappas. Yes, it is pricey, but one of the best steaks in town. The staff is amazing. On this trip, Kevin was our waiter and he did an outstanding job . Service and food were excellent.
My first time dining at Pappas was in Houston. I was truly impressed with the service and food. The waiter took time to make me feel welcomed and went over menu. Well I had total different experience at the Dallas location. First I was dining alone and I was dressed casual in slacks and dress shirt. I dress up everyday for work this was casual dress day. So I say that because I felt they treated me like I was t welcomed. Oh and I’m African American. The steak came out rare after I expressed no red. The manager approached me and was trying to remove my plate that I just got. This made me feel like she was rushing me out of restaurant. I just decided to get a to go box and remove myself from this Pappa Bros. Ok now it’s time to pay and the gentleman threw my receipt on counter and never thanked me. I can dine at a lot of 5 star steakhouses and not get treated like this. Kirby’s steak, Iii Forks, Houston’s, Steak 48 etc. I will definitely not be returning and I will share my experiences with coworkers and friends & family. Thanks Pappas Bros for ruining my Saturday Steak dinner.
The best steaks!
Great experience staff is wonderful and polite
Best steak, and service the quality of everything is great! They have a fantastic wine menu! Delicious drinks and are kid friendly.
Excellent everything,as good a steak as I have ever had and we had a Lugers cc for 20 years
Ate in the bar area. Service was slow at first but then staff was very attentive. In my opinion, steaks have gotten a little pricier than competition.
Best steak restaurant in Dallas - period. The lobster bisque is phenomenal. Service is 2nd to none. Steaks are simply perfect. This is our go-to place for all special occasions.
Excellent times 10.
This is our favorite place for special celebrations. The food, wine selections, and service are all terrific.
As advertised, incredible food and service! A large wine list. Several staff members came by to make sure everything was fantastic.
We were there celebrating our anniversary. The food was delicious, the service was excellent, servings are generous. We each ordered a dessert, they were delicious but we really should have split one. They are plenty big enough!
This was our second visit & I hope not our last.
Never fails to deliver a great dining's experience. One of the best steaks houses in Dallas.
We went there because we have been there before. It was as expected
Anniversary dinner was amazing!
Great atmosphere with food you would expect from a top steak house. Service was great. The area in the restaurant we sat was quite. The restaurant did not come across as “stuffy”. Only minor complaint was too much butter taking away the taste of some of the food. I do recommend and plan to go back.
Fantastic date night at Pappas Bros Steakhouse. Our waitperson (Ellen, I think?) was extremely helpful and friendly, and came around "just enough" but left us alone when we were deep in conversation. She recommended a Spanish wine that was delicious. Food was really good, but, of course, it'd better be for the prices, right?. Ha... The steaks were cooked exactly as ordered. Au gratin potatoes were a bit rich, to say the least, but cheesy goodness. Crab mac & cheese was a definite winner. NY cheesecake was insanely good and humongous! This was our first visit to Pappas but definitely will not be our last. Ambiance was great, staff was top notch, even the valets were friendly. We were very impressed. Will definitely be back!
BEST MEAL EVER! My husband and I went on an anniversary dinner here and it was perfect for a nice, enjoyable night out. From appetizer (crab cakes - highly recommend) to desert, this place was amazing.
Celebrate all our major events at Pappas Steakhouse
Parents 56 wedding anniversary
As always, our meal at Pappas steakhouse was outstanding. The steaks were perfectly cooked and served at the right temperature. Our server Scott could not have been more pleasant. It is a very expensive restaurant but it is worth every penny.
Server Gavin was knowledgeable and personable especially when handling some minor kitchen issues. Service and visits from management were on point as always and did not disappoint.
Excellent food and atmosphere ! Would highly recommed!