Papillon Bistro and Bar
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
- Contact tracing information collected
My reservation was on Friday December 3rd at 8pm. I arrived 5 minutes before 8pm with my daughter and they had a rough time seating us. After they sat us, we did not get a menu, water or utensils till 20 minutes after….after we gave our orders, waiter came back about 15 min after to tell us they had nothing that we ordered…so we changed the entire dinner that we wanted….then after that, another 30 minutes happened and we did not get our food!! The worst thing of it all was that they said they did not have the French onion soup, meanwhile I saw every other table ordering the soup and they got it!! So, after a whole hour of waiting for food, it never arrived!! Me and my daughter just got up and left. No one bothered to ask if we were okay, or apologized for wait times. StAff seemed pretty rude and did not value the service I was bringing to their business. Me and my daughter were very excited as it is a Christmas themed restaurant for this time of year. She was very hungry and very disappointed…we took our business to Applebees instead!! I do not recommend this place to anyone! Such bad customer service. Trash.
Holiday trap. Service is brutal. Wait for food and drinks is absurd.
Excelente Servicio de los meseros, si no sabes inglés ntp, hay meseros que hablan español
Was hoping to have brunch but apparently they only offer that on weekends even tho that wasn’t listed on their website. When they sat us at our table the restaurant smelled like bleach and they had large fans blowing like they must of had a leak or something. The smell of bleach was so strong it was nauseating and the fans were super loud. The food was ok, the drinks are super expensive. They did have cute Christmas decor at least. Was just hard to enjoy it. They should have kept the downstairs portion closed since it clearly had issues.
Great place to go for drink and food, and see the Christmas decoration the service was good, but need more waitress. Also price went up. I guess inflation? Other than that I highly recommended.
Great food, brilliant Christmas decorations and good service
Beautiful holiday decorations! Also a great set up for private parties.
Very loud… Music way too loud for us to enjoy any meal…Upstairs wasn’t open and tables downstairs were very crowded… and didn’t we mention loud!!
I was attending a lunch for a colleague of mine and when the cake came out there was no candle and no utensils. We had to ask several times for both which made this special moment awkward overall!
They have a limited menu. The full menu use to be good but we were unaware of the limited menu .. so grabbed some starters and ate elsewhere .
It was a pleasant lunch time meal. Service, staff and food exceeded expectations. Tables are spaced nicely to allow for comfortable conversation.
while the food was quite delicious, the service was almost comically bad. After sitting at my table for 20 minutes, a staff member came over to ask if i was planning to eat because i hadnt ordered anything. I said that I was but nobody had come to take my order. I understand that everyone is short staffed these days -- the food was what saved the service.
Fine average service and environment. Nothing special.
When I walked in for what was supposed to be a business dinner - the music was so loud I couldn't hear myself think. The hostess took us upstairs where she thought it would be quieter - it was only marginally quieter. The limited menu is more like average pub food. Look of the restaurant is dated with faux art nouveau decor. I had to apologize to my guests. I suppose for an after work drink in midtown it is ok. I would not go back.
I reserved an inside table, but was seated outside. Other than that, my guests and I enjoyed our evening.
Restaurant was closed despite confirming reservation
Great midtown bistro. However when we got there it was closed even though we had a reservation.
NOT OPEN !!!!!! You took our reservation , even confirmed . But closed on holiday weekend !!!!!!!! Open table needs to check this !!!! We had to wander around looking for anything available !!!!!
We made reservations at the restaurant and when we showed up, it was closed. Totally unacceptable.
The restaurant was closed. We showed up and it was dark. I was never notified or anything from the restaurant or from open table
The Christmas decorations were spectacular and the drinks were tasty. However, the service was horrific. It took forever to flag down a server to order. My food came incorrectly twice (and was still incorrect when it came out the third time, but I decided it was not worth the hassle anymore). The staff was completely unapologetic and slow to get out my corrected dish. Overall, not worth it.
Great experience and will definitely be back. The service was fantastic. Can’t say much for the food as we were only there for a few drinks. All in all was a great spot for a cozy and quiet few glasses of wine.
I had a nice, relaxed dinner at Papillon. I sat in the bar area downstairs, as they're not serving in the main dining room right now. It was still very nice. I had the kale salad to start and then the roasted salmon with mashed potatoes. Everything was delicious. They're not serving desserts right now - so I plan to go back in the future so that I can try that, as well. Very good service and most reasonable prices for the area.
Food was good, pleasant ambiance.
All good as usual!
We walked in for our reservation at 715 and there were only a few people drinking at the bar and 2 tables taken. We stood at the front desk for 10 minutes and not a single person came up to us. 3 separate workers walked by made eye contact and then kept walking and did not return. We ended up walking out due to not being attended to.
The whole experience was very disappointing. My husband ordered fist and chips and got one medium-sized piece and one very small piece of fish with lots of french fries for $25 -- definitely NOT worth the price. I ordered the Pesto grilled chicken sandwich, and the pesto was almost non-existent. The noise level was almost deafening (we asked to be seated as far from the music as possible so we could have a conversation), and our server, although friendly, never checked to see if we needed anything or if everything was ok. Not an experience we will repeat.
Lively place with a nice vibe. Dining room upstairs was rather empty so less energy than the downstairs bar, but a private party at the bar upstairs created a lively "feel". Food was pretty bad. Burger was nothing to rave about but the short rib sandwich was awful! Service was friendly and attentive. For the prices, the wine pours were extremely stingy and the martinis barely reached the 3/4 way up the glass (those awful round stemmed glasses all the "trendy" spots think are so cool. How about a REAL martini glass? And fill it to the rim!) Not inexpensive. Burger, short rib sandwich, 3 wines and 2 martinis came to $150!! Obviously this was due to crazy prices for wine and booze since the burger and sandwich were both under $20 each! Certainly wouldn't rush back.
What a beautiful and authentically French Bistro. We will return!
Been to Papillion a few times for drinks and also recently for lunch. I really like the vibe as it has a great bar area on the main floor as well as another bar upstairs. The food is always great and the service is tops. The waitresses are all extremely friendly. Tons of beers on taps and also a fantastic brunch menu. As there are not many choices around mid-town east, Papillion is the best!
Saturday night they have live opera night and it was so entertaining! We really enjoyed ourselves, great crowd
Food is mediocre, so many better options in NYC
This place is a bar. We were looking for a brunch location near our hotel. Thought from the rating and name it would be more like a French bistro. Its a BAR. From the time we walked in the smell of stale beer from the night before prevailed. No one else was in the place at 10:30 AM. Only a drunk walked in for a double and was loud and obnoxious nearby at the bar. My wife does not drink alcohol and my daughter celebrating her 23 birthday will have an occasional drink. The waitress said we had to order the fix price brunch which included a mimosa, Bloody Mary beer or wine. She said no way around it. Only thing she offered was a side salad w/o the alcohol requirement. (For breakfast?!) We should have left at that point but we already ordered coffee. The ordered was ok, nothing outstanding. The requirement and inflexibility about the liquor was appalling. This not a place for brunch, a drink yes. First time that Open Table has let me down.
My girlfriend and I had breakfast/brunch there on 01/26. It was great. Place wasn't busy, service was excellent. Very tasty. We'd absolutely go back.
The dirtiest restaurant EVER!
While the food was good, the restaurant was freezing cold. First they sat us next to the windows, which was completely uncomfortable. But even after we were moved a few tables away from the windows it still required us to eat in our coats. Ruined the meal for us. The people sitting next to us also complained about it being way too cold and were moved. It’s a major problem eating in this place in the winter.
Was a pleasant experience, good service and good food.
Great after work meet up for friends. Drinks and food very good. Staff was pleasant and professional. It was a Thursday after work so on the noisy side.
Fun atmosphere, attentive staff.
Nice space and excellent roast chicken, though it came with no vegetables? Like last time?
Everything was nice until the large loud group of mommies and me were seated right next to us, the ONLY other diners in the room that morning.
You can order delivery directly from Papillon Bistro and Bar using the Order Online button. Papillon Bistro and Bar also offers takeout which you can order by calling the restaurant at (212) 754-9006.
Papillon Bistro and Bar is rated 4.1 stars by 473 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.