Papatzul

4.3
270 reviews
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$31 to $50
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Mexican / Southwestern
Papatzul features authentic regional Mexican classics with a modern twist. Our expansive bar offers over forty tequilas, fantastic sangria and specialty margaritas. The dining room is both casual and elegant, featuring the work of various Mexican artists.
What 270 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.1
service
4.3
ambience
4.1
value
Noise · Moderate
75% of people would recommend it to a friend
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BD
1 review
Dined 6 days ago
Overall 3food 2service 5ambience 4

Really loud, made for children. Tight seating, really nice staff

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S
New York Area
2 reviews
Dined on May 7, 2019
Overall 5food 5service 5ambience 5

I’ve been there only once and had enchiladas with red sangria. I absolutely loved it and had a good time. Its staff were kind and nice too :)

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FA
San Francisco
3 reviews
Dined on May 5, 2019
Overall 3food 2service 3ambience 3

Not the best, they didn’t have a normal brunch menu for Cinco de Mayo brunch. Tried it

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L
Seattle
11 reviews
Dined on May 5, 2019
Overall 4food 5service 5ambience 4

One of our favorite Mexican restaurants! Great energetic vibes, a little loud at times but that can't be helped. People are having fun! Great HH and excellent food. Friendly service.

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OT
New England
1 review
Dined on May 4, 2019
Overall 4food 5service 3ambience 4

After being seated we waited 15 minutes before someone took our drink order. Food was good, drinks were great, everyday happy hour. Guac was also really good but a little pricey for the amount. Overall we would definitely go back.

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OT
Washington DC
1 review
Dined on April 18, 2019
Overall 5food 5service 5ambience 5

Excellent food and service - a bit loud, but we went on a Friday night. Overall great value!

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FS
New York Area
1 review
Dined on February 27, 2019
Overall 4food 4service 4ambience 5

The food was great!!! Really enjoyed dinner

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AJ
Philadelphia
3 reviews
Dined on February 22, 2019
Overall 2food 3service 2ambience 4

The margaritas were very weak! The service also wasn’t that great!

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LO
New York Area
6 reviews
Dined on February 15, 2019
Overall 3food 3service 3ambience 3

The noise level is very high and it took a while to get a waiter because it was so crowded. My friend wanted red wine but they were out of it. I ordered a recommended dish (vegan) but then the waiter returned and apologetically told me they were out of it. He recommended something else but it was rather bland, even with hot sauce.

The waiters were very nice and the place is very cute but it wasn’t a place I would go back to.

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T
New York Area
4 reviews
Dined on February 13, 2019
Overall 4food 4service 5ambience 3

It was super cold in the restaurant, would recommend they figure their heating system out as it was very uncomfortable and we couldn't really enjoy our lunch.

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DF
New York Area
1 review
Dined on February 7, 2019
Overall 5food 5service 5ambience 5

This was such a fun atmosphere. The food was good and the drinks were good. I highly recommend for casual drinks after work.

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S
San Francisco
5 reviews
Dined on February 5, 2019
Overall 3food 4service 4ambience 4

Ambience, food and drinks were great but only one server for a full restaurant made the experience less enjoyable. The server was doing an amazing job trying to keep up. Still we would have consumed a lot more if there had been more service people available.
It was a business dinner. So, there were a lot of complaints from the hungry guests. The wait was just too long especially for drinks (bar keeper was backed up as well).

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M
Milwaukee
4 reviews
Dined on February 2, 2019
Overall 5food 5service 5ambience 5

The service was very good and attentive. Plus the value of food was really good and inexpensive.

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TP
New York Area
1 review
Dined on December 13, 2018
Overall 4food 4service 5ambience 3

Consistently good Mexican food at a good price point. Friendly, professional service. Last of its kind in Soho.

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MP
New England
1 review
Dined on December 1, 2018
Overall 1food 2service 1ambience 1

They did not acknowledge the reservation even though they had empty seats

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ZR
New York Area
1 review
Dined on November 10, 2018
Overall 2food 3service 3ambience 2

This review is for a Saturday dinner reservation for two. Place is decently decorated but somehow the acoustics make it very noisy and impossible to have a conversation. Food is good but they’re overdoing it on mayonnaise (fish tacos) and sauce/gravy (enchilada).. waiters are friendly and drinks are decent. Crowd is a bit loud and obnoxious. Not sure we’ll be back.

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AA
San Francisco
1 review
Dined on November 2, 2018
Overall 3food 4service 2ambience 3

We had a fun time at the restaurant. The happy hour was awesome, but the staff was a bit understaffed when we were there. Overall good time though.

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KM
New England
5 reviews
Dined on October 19, 2018
Overall 5food 5service 5ambience 5

Great food and margaritas. Loved the guacamole. Great service too

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ER
New York Area
1 review
Dined on October 6, 2018
Overall 4food 4service 5ambience 3

My first time there and I thought the food was good. The place was very noisy when we arrived but a large table of people left midway through our meal and it mellowed out a little. I'm a vegetarian and there were a few options but not as many as I would have liked. The food was tasty and fresh and the service was good.

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OT
New York Area
1 review
Dined on September 29, 2018
Overall 5food 5service 3ambience 5

Deliciosas las margaritas! Excellent tacos and great happy hour.

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w
Richmond
12 reviews
Dined on September 21, 2018
Overall 5food 4service 5ambience 5

Great service. Happy hour was later than we thought

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NY
New York Area
33 reviews
Dined on August 15, 2018
Overall 5food 5service 5ambience 5

Delicious food and drinks at a great cost and good service!

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MM
New York Area
7 reviews
Dined on May 5, 2018
Overall 3food 3service 2ambience 2

Good food. Amazing margaritas. Very small, therefore extremely loud.

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DC
1 review
Dined on April 28, 2018
Overall 4food 5service 2ambience 3

We had 8:45 reservations thru Open Table, but no seats were ready when we arrived on a rainy Saturday night. The inexpensive, but tasty margaritas and sangria plus seats at the bar went a long way to pacify us. The crowd was fun, young, and many seemed to know each other in the bar area, yet were welcoming to us regardless. We sat at about 9:45, and were really pleased with everything we ordered, even the vegetarian meals were lovely. The bartender and our waitress were super busy. So it's a mixed bag: great food, fun place, but felt disorganized.

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RB
Baltimore
1 review
Dined on April 4, 2018
Overall 4food 5service 2ambience 4

The name of the game here is the excellent food. We also enjoyed the festive (if loud) atmosphere.

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CM
New York Area
5 reviews
Dined on February 24, 2018
Overall 3food 5service 3ambience 3

This was my second time at Papatzul. The occasion this time was for my birthday, and there were about 3-4 other birthday celebrations at the same time. The food is delicious! The staff were very courteous. However I think it was a bit chaotic for both us and the restaurant having such a big group of about 14. Service was a little slower than ideal. I would recommend coming with a smaller group of people. But I definitely recommend the restaurant!

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OT
Miami
1 review
Dined on February 19, 2018
Overall 1food 1service 1ambience 2

Laughably bad Mexican at a high price. They gave me melted cheese that quickly hardened calling it “queso dip”

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b
New York Area
9 reviews
Dined on February 3, 2018
Overall 5food 5service 5ambience 3

amazing service great choices everyone knowledgeable caring and so pleasant ... it was a fantastic experience

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JT
New York Area
4 reviews
Dined on January 20, 2018
Overall 5food 5service 3ambience 5

If you are in SoHo looking for delicious Mexican cuisine, would recommend stopping into this place. Food was plenty, delicious, and savory. While the service was OK (asked for water multiple times, never came around to check on us, etc.), did not allow that to take away from the wonderful meal I had. Great atmosphere, vibes, music, and drink!

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OT
New York Area
7 reviews
Dined on January 6, 2018
Overall 5food 5service 5ambience 5

Amazing food, great service and extremely good value for money!

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LH
New York Area
9 reviews
Dined on December 11, 2017
Overall 4food 4service 3ambience 3

The sound level was reasonable but became too loud and was difficult to have a conversation.
Service got slow as it got busier. Enjoyed the food and would return if not crowded!

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UN
New York Area
116 reviews
Dined on November 17, 2017
Overall 4food 4service 4ambience 4

Great before Wooster theatre. Young crowd but they even made old guys like us feel welcome. Great margaritas. Not your typical Mexican menu; fresh well prepared food

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OT
New York Area
2 reviews
Dined on October 2, 2017
Overall 5food 5service 5ambience 5

We went for a birthday and have always liked it in the past but the food was even better than before. I highly suggest everyone stop here. Just amazing and authentic food.

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JD
London
19 reviews
Dined on September 6, 2017
Overall 4food 4service 4ambience 4

Very promising happy hour. We looked at neighbors plates and decided to have just a main
course. This was a wise choice and we didn't need to worry about chips, etc. Our wait staff
attended to tables and taking orders. It was a rainy day, and found the humming.

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OT
New York Area
1 review
Dined on July 28, 2017
Overall 1food 2service 1ambience 1

Shocking!! Never again!!
Waited over 2 hours for food with no apology
Unacceptable

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OT
New York Area
1 review
Dined on May 28, 2017
Overall 5food 5service 5ambience 5

I'm never disappointed with my time at Papatzul. Food and drinks are always spot on. Their carnitas and guacamole are THE BEST!!!!

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OT
New York Area
8 reviews
Dined on March 25, 2017
Overall 2food 1service 3ambience 1

Guacamole and margaritas were good. Otherwise food was very average and overpriced. Place is a bit dingy.

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OT
New York Area
2 reviews
Dined on March 18, 2017
Overall 5food 5service 5ambience 5

I just had a large group dinner here for my bday and I cannot thank this place enough for making it such a great experience. The service was excellent. We loved the margaritas and the food- especially the fish tacos. Really loved this place for a laid back dinner with great food and drinks.

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C
Las Vegas
3 reviews
Dined on March 17, 2017
Overall 5food 5service 5ambience 5

Food and service exceeded expectations... It was a delightful evening.

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OT
New York Area
1 review
Dined on February 16, 2017
Overall 1food 4service 1ambience 3

The entire experience was nothing short of a nightmare. The worst service I've ever experienced in my life-- from a waiter spilling red wine on my friend to my other friend having to reorder a tequila on the rocks 3 TIMES because they kept messing it up. Just getting our reserved table took forever, then getting waiter over to the table took centuries. Overall, I would never recommend or come back here. Order their fish tacos (the only great thing they have to offer, apparently) to go!

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