Papatzul

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1. T

   Tasneen

   Chicago

   1 review

   5.0

   1 review

   Dined on September 16, 2022

   overall5food5service4ambience5

   Fantastic food and ambience, would definitely go there again

   Report
2. PC

   PissedCustomer

   1 review

   1.0

   1 review

   Dined on September 10, 2022

   overall1food2service1ambience1

   Bad service, overpriced (specially the sangria), the tables outside are located next to trash cans that smell terrible. The host is only focused on sitting more people and getting the place transformed to a disco at night, instead of welcoming those customers who booked tables and got on time. Food is tasty but I’ve had better in other Mexican restaurants in town. Would neither recommend it nor go back.

   Report
3. Y

   Yeniferg

   New York Area

   1 review

   1.0

   1 review

   Dined on September 5, 2022

   overall1food1service1ambience1

   I got there at 9pm and the kitchen was already closed. They made wait outside in line for around 30 mins and then told me that there was not food.

   Report
4. OT

   OpenTable Diner

   New York Area

   6 reviews

   vip
   3.0

   6 reviews

   Dined on July 31, 2022

   overall3food3service3ambience2

   Not a big fan! Is this a restaurant or a club? Food’s eh! Music is so loud we couldn’t hear each other.

   Report
5. SB

   ShamelB

   New York Area

   3 reviews

   5.0

   3 reviews

   Dined on July 29, 2022

   overall5food5service5ambience5

   The waiter was great, offered us shots and all

   Report
6. OT

   OpenTable Diner

   New York Area

   2 reviews

   vip
   3.0

   2 reviews

   Dined on June 19, 2022

   overall3food4service3ambience3

   I loe this place but this last time they took so many reservations that they had no idea how to handle. I hope they fix that because food was good

   Report
7. L

   Lovegoodfood

   Philadelphia

   1 review

   2.0

   1 review

   Dined on June 4, 2022

   overall2food2service3ambience3

   Food was ok bar food. Cocktails are strong no flavor probably was to late for diner 9 pm. Cocktails was served in plastic cup

   Report
8. KC

   KClark

   New York Area

   20 reviews

   5.0

   20 reviews

   Dined on May 15, 2022

   overall5food5service5ambience5

   Fantastic service, delicious food & drinks, and a great value!

   Report
9. OT

   OpenTable Diner

   Miami

   1 review

   4.0

   1 review

   Dined on May 5, 2022

   overall4food5service3ambience3

   Cinco de Mayo. Was very crowded- but fun environment. Food took extremely long and was cold by the time it came out- but could have been just because of the holidays

   Report
10. OT

    OpenTable Diner

    New York Area

    14 reviews

    vip
    5.0

    14 reviews

    Dined on March 19, 2022

    overall5food5service5ambience5

    Lovely time with my family. Can’t wait to dine there again.

    Report
11. OT

    OpenTable Diner

    Tampa

    1 review

    vip
    1.0

    1 review

    Dined on March 13, 2022

    overall1food4service1ambience4

    Ordered dinner and drinks at a round corner table with a great server. After 9pm some tables were removed to make room for dancing but we’re still consuming cocktails at the table. A 3 person party shows up and says they will be ordering bottles of wine, so Joaquin (Host) grabs our coats and jackets and pushes them to the side, pulls the table from us and says pretty much kicked us off our table. Offered to give us a smaller one but the way he grabbed our stuff without asking and telling the party that no one is sitting there in front of our faces was wrong.

    Report
12. UW

    UWSResident

    New York Area

    6 reviews

    vip
    3.0

    6 reviews

    Dined on March 13, 2022

    overall3food2service4ambience4

    Very good service and nice ambience but food just wasnt that good.

    Report
13. OT

    OpenTable Diner

    Orange County

    1 review

    vip
    1.0

    1 review

    Dined on March 11, 2022

    overall1food4service1ambience2

    Very poor service and horrible management. Customer service was disappointing. We never received water and our order took over an hour to arrive- that was only after we addressed it with the manager Joaquin- who instead of apologizing, questioned if we even placed an order to begin with. Very rude and condescending. I never leave reviews - good or bad, but he really made our party feel uncomfortable and upset. When I mentioned to him how disappointed I was in the customer service, he went on to state that there are people dying in a war. I don’t understand how that has anything to do with the poor customer service. That was the tipping point for our party. We were looking forward to staying for the DJ party after dinner but no longer wanted to stay and never want to go back.

    Report
14. GP

    GP10

    New York Area

    36 reviews

    5.0

    36 reviews

    Dined on March 6, 2022

    overall5food5service5ambience5

    Great food. Great drinks. Turns into club late night

    Report
15. PB

    PaulaB

    St. Louis

    1 review

    5.0

    1 review

    Dined on March 4, 2022

    overall5food5service5ambience5

    Cool space, excellent service - cocktails were delicious and the food was very good. Great location. Would definitely go back.

    Report
16. BB

    BBFoodie

    West Palm Beach

    19 reviews

    vip
    5.0

    19 reviews

    Dined on February 19, 2022

    overall5food5service5ambience5

    We love going to this restaurant. It is a great value and super fun atmosphere!! The owner is always walking around keeping an eye on the guests.

    Report
17. BJ

    BekaJ

    Unspecified

    1 review

    5.0

    1 review

    Dined on February 13, 2022

    overall5food5service5ambience5

    I had a fantastic waiter. The vibe in this restaurant is immaculate! Super friendly staff and great food! Would definitely recommend to anyone who loves Hispanic food! 10/10

    Report
18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 5, 2022

    overall5food5service5ambience5

    Fun! Great drinks and food!

    Report
19. OT

    OpenTable Diner

    San Diego

    1 review

    4.0

    1 review

    Dined on January 22, 2022

    overall4food4service4ambience4

    Overpriced for amount of food but quality of food was good, nice ambiance

    Report
20. IR

    IsabellaR

    1 review

    4.0

    1 review

    Dined on December 12, 2021

    overall4food4service5ambience3

    Online menu differs from menu when you’re actually in restaurant. Looked at menu before arriving so I had an idea of what I wanted and when receiving the menu when I was seated, it was completely different and had almost none of the same items. Very disappointing.

    Report
21. M

    Margo

    New York Area

    49 reviews

    vip
    5.0

    49 reviews

    Dined on December 5, 2021

    overall5food5service5ambience5

    If you want to have good margaritas, delicious mexican food and a good time, don't forget your dancing shoes and enjoy this place!

    Report
22. GE

    GEORGINA

    1 review

    5.0

    1 review

    Dined on December 1, 2021

    overall5food5service5ambience5

    Great margaritas! Eduardo made them SO GOOD! I will definitely go again!

    Report
23. LG

    LoganG

    New York Area

    12 reviews

    5.0

    12 reviews

    Dined on November 6, 2021

    overall5food5service4ambience5

    Phenomenal in flavor and quality all around! Lively atmosphere!

    Report
24. EN

    EdNJ

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on October 23, 2021

    overall5food5service5ambience5

    Welcoming, quick service, and good fresh food at a very reasonable price for nyc.

    Report
25. JM

    JenniferM

    1 review

    5.0

    1 review

    Dined on September 19, 2021

    overall5food5service5ambience5

    I have came here about 3 times now and always go for the birria tacos which are always amazing :) the service is fast and amazing.

    Report
26. j

    jhana

    1 review

    2.0

    1 review

    Dined on August 15, 2021

    overall2food2service1ambience2

    Disappointed. I expected 'authentic' Mexican regional food. It was pretty much the same as any other Mexican restaurant. The waiter was a nice guy, but clueless and didn't speak English: brought 2 sets of napkins for a table of four, by example, and was hard to find. I had to go up to the bar. The bartender knew next to nothing about the decent selection of Tequilas. The outdoors was pleasant except for having to go back in to find the waiter.

    Report
27. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on July 29, 2021

    overall5food5service5ambience5

    Staff is really friendly and polite. We didn’t get to dine but we had some drinks and the margaritas were really good. Definitely have to come back to try their food.

    Report
28. L

    Luisa

    New York Area

    1 review

    4.0

    1 review

    Dined on May 16, 2021

    overall4food5service5ambience4

    There weren't many people, which was great because of both Covid-19 and because the service was faster. We were eating in less than 15 minutes after ordering, which I loved.

    Report
29. S

    Simon

    New York Area

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 13, 2021

    overall5food5service5ambience5

    Big Papatzul fans. Consistently good food and drinks, great service.

    Report
30. M

    Mistertravel2013

    New York Area

    43 reviews

    vip
    4.0

    43 reviews

    Dined on May 8, 2021

    overall4food4service3ambience4

    Great thin crust pizza!

    Report
31. OT

    OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on May 5, 2021

    overall5food5service4ambience4

    Cinco de Mayo!

    Report
32. G

    Gracie

    New York Area

    1 review

    2.0

    1 review

    Dined on April 24, 2021

    overall2food2service1ambience2

    Terrible service, got charged two separate times.

    Report
33. d

    domiflix

    New York Area

    16 reviews

    vip
    5.0

    16 reviews

    Dined on March 16, 2020

    overall5food5service5ambience4

    We were the only ones there because of the covid-19 shut down about to happen, but the food, drinks and service were still amazing. As always. One of my favorite places in the city.

    Report
34. TK

    TK719

    New York Area

    510 reviews

    vip
    4.0

    510 reviews

    Dined on February 19, 2020

    overall4food4service5ambience3

    I had a fantastic lunch at Papatzul. The beet salad, enchiladas verdes and churros were all delicious. The service was very good and the prices extremely low for the area. A great choice for Mexican food in downtown NYC.

    Report
35. KL

    KitLori

    Toronto

    16 reviews

    vip
    4.0

    16 reviews

    Dined on February 8, 2020

    overall4food5service5ambience4

    Truly wonderful food at any excellent price! We went back twice during a 6 day trip to NYC.

    Report
36. GG

    GeoG

    Phoenix

    21 reviews

    vip
    5.0

    21 reviews

    Dined on February 7, 2020

    overall5food5service5ambience5

    We all really enjoyed dining here all around a great experience, we had a mixed group of dietary restrictions and everyone really enjoyed their meals and drinks regardless of being GF, Vegetarian and Dairy free.

    Report
37. S

    Sarah

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 6, 2020

    overall5food5service4ambience4

    The watermelon margarita during happy hour is the best. I like the tacos too, but only wish they would turn down the volume of the music. It's a busy place too so I generally try to order as soon as I can or 5 minutes before I would somewhere else.

    Report
38. LL

    LouisLouis

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on December 15, 2019

    overall5food5service5ambience5

    We got a large reservation for a diverse group on short notice and these folks did so much to accommodate us. Really wonderful services staff, delicious food, great ambiance. Can't recommend this place highly enough after how well they took care of us. Thank you Papatzul!

    Report
39. JM

    JoyceM

    New York Area

    16 reviews

    vip
    5.0

    16 reviews

    Dined on December 13, 2019

    overall5food5service5ambience3

    What a pleasant surprise. I have to say the food was very good. The place is small and this night, also crowded. The drinks were flowing. We mostly drank margaritas which were priced right and were delightful and refreshing. But the food was the star here. The guacamole was fresh and tasty that alone gets 5 stars. We were 6 women and we enjoyed everything they brought out - delicious.

    Report
40. M

    Mercedes

    New York Area

    30 reviews

    vip
    2.0

    30 reviews

    Dined on November 19, 2019

    overall2food3service1ambience2

    Was very disappointed by the place. It was my friend’s birthday and I was uncomfortable taking her there. The place seems to be falling apart. The seats were very uncomfortable, it’s was freezing and when it started raining there was water falling in our heads. The food was good but the service terrible. We had to stand up and go to the front a couple of times to get somebody.

    Report